Sweet v. Roy

Annotate this Case
Sweet v. Roy  (99-230); 173 Vt. 418; 801 A.2d 694

[Filed 26-Apr-2002]


       NOTICE:  This opinion is subject to motions for reargument under
  V.R.A.P. 40 as well as formal  revision before publication in the Vermont
  Reports.  Readers are requested to notify the Reporter of  Decisions,
  Vermont Supreme Court, 109 State Street, Montpelier, Vermont 05609-0801 of
  any  errors in order that corrections may be made before this opinion goes
  to press.


                                No. 1999-230


Jodi L. Sweet	                                   Supreme Court

                                                   On Appeal from
     v.	                                           Bennington Superior Court


Marcien Roy, Leon Roy, and the 	                   June Term, 2000
Marcien and Mary Anne Roy Trust

John P. Wesley, J.

  Geoffrey F. Walsh and Gregg Meyer, Vermont Legal Aid, Inc.,
  Springfield, for Plaintiff-Appellee.

  Christina A. Jensen of Lisman & Lisman, P.C., Burlington, for
  Defendants-Appellants.


PRESENT:  Dooley and Morse, JJ., and Toor Supr. J., and Gibson, J. (Ret.),
          Specially Assigned


       DOOLEY, J.   Defendants Marcien Roy, Leon Roy, and the Marcien and
  Mary Anne Roy  Trust (the trust) appeal from a judgment entered in
  Bennington Superior Court on a jury verdict in  favor of plaintiff Jodi
  Sweet.  Defendants made several claims of error in a post-judgment motion
  for  judgment as a matter of law or for a new trial, and renew those
  arguments here: (1) the trial court  abused its discretion in admitting
  evidence of defendants' prior bad acts; (2) the court erred in ruling 
  plaintiff was entitled to the protections of the Mobile Home Park Act, 10
  V.S.A. §§ 6201-6266; (3)  the trust was entitled to judgment as a matter of
  law; (4) the jury's damage award should have been  set aside; (5) it was
  error to dismiss defendants' counterclaim for slander; and (6) the court
  erred in  excluding evidence of a threat made against defendants by an
  alleged agent of plaintiff.  We affirm. 

 

       The trial focused on events with respect to Jodi Sweet after she
  purchased a mobile  home located in the Royal Pine Villa Mobile Home Court
  (the park), and with respect to others who  owned homes in the park.  The
  park had been owned and managed by Marcien and Mary Anne Roy  for twenty
  years, but in 1993 ownership was transferred to the trust.  The park was
  originally  managed by Marcien, but by the time of this case management
  responsibilities had been assumed by  Leon Roy, son of Marcien and Mary
  Anne.  Paula Roy, wife of Leon, was responsible for running  the park
  office, bookkeeping and answering the telephone.  The Roys all lived on the
  park premises.

       The park consists of sixty-six mobile home lots.  Some of the mobile
  homes are owned by  individual lessees who pay defendants a monthly lot
  rental; others are owned by defendants, in  which case the rent is higher
  than it would be for the lot alone.  For example, lot rent typically runs 
  about $200-230 per month, whereas rent for a lot and mobile home is two to
  three times that amount.

       Plaintiff purchased her mobile home, which was located on lot 35 in
  the park, from Justin  Schwartz in February 1997 after several unsuccessful
  attempts to contact defendants in order to  determine what she needed to do
  to obtain a lease.  Plaintiff and her three-year-old daughter moved  into
  the mobile home that month.  She called defendants and left voice messages
  with them on a  daily basis; she also sent them letters and mailed them lot
  rent checks for February and March 1997.  The checks were not cashed, and
  defendants never responded to the calls and the letters.  Plaintiff  spent
  $3800 on improvements to the heating, flooring and wiring of the mobile
  home.

       Soon after sending her third letter to defendants in March 1997,
  plaintiff returned home from  work and discovered that someone had
  systematically smashed out all thirteen glass windows in her  mobile home. 
  One week later, plaintiff approached Marcien Roy in the park, and he told
  her he  wanted her out of the park and offered her $500 for her mobile
  home.  Shortly thereafter, plaintiff 

 

  returned home from work to discover she had no electricity.  She called an
  electrician, who  determined that the underground electrical wires to her
  mobile home had been cut and covered  between the home and the service
  meter.  To restore service, plaintiff and several friends spent a day 
  hand-digging a trench approximately two feet deep and sixty feet long so
  that new wires could be  installed the next day.  Leon Roy backfilled the
  trench with a backhoe before the wires could be run.  Plaintiff had to
  redig the trench again by hand.  By the time the new wiring was installed,
  she had  been without power for about a week.  Upon returning to the mobile
  home with her daughter after  power was restored, she "felt terrified" and
  "under a lot of stress."

       Defendants Marcien and Leon Roy denied responsibility for the
  vandalism to plaintiff's  mobile home, although Leon did admit to filling
  in plaintiff's hand-dug ditch because "it was a  dangerous thing." 
  Marcien, Leon, and Paula testified that plaintiff was a trespasser and had
  no rights  as a resident because she and the party she bought the mobile
  home from had not followed the  required procedures.

       Virtually all of the rest of plaintiff's evidence dealt with other
  mobile home owners who  resided at one time in the park.  The most
  important of this evidence involved an earlier similar suit  brought in
  1986 by Mark Wright and the State of Vermont against Marcien and Mary Anne
  Roy.  In  that suit plaintiffs alleged defendants had instituted an illegal
  policy requiring that any tenant who  wished to sell a home in the park
  sell to defendants and prohibiting any sale to others unless the  home was
  removed from the park.  Plaintiffs also alleged that defendants had
  vandalized plaintiff  Wright and his mobile home when he tried to sell it
  to a third party.

       The court found that the plaintiff's allegations were true and that
  the Roys had initiated the  plan to acquire homes in the park because they
  could charge substantially higher rents for a lot and 

 

  mobile home than they could for a lot alone, and would realize larger
  profits from their park,  especially if they were able to drive down the
  capital expenses associated with this enterprise - namely, the purchase
  price of the mobile homes.  The court found that in June 1986, the Roys
  sent  the park residents a notice declaring their policy to require all
  mobile homes to be moved out of the  park upon resale.  The Roys also
  required each resident who sold a mobile home to pay the Roys a  $200
  brokerage fee whether or not the Roys assisted in the sale of the mobile
  home.  The court found  that the Roys would refuse to accept willing
  purchasers when a park resident sought to sell a mobile  home to a third
  party.

       The court found that the Roys used illegal self-help eviction measures
  against Mr. Wright.   Specifically, the court found that in May 1986, Mr.
  Wright wanted to sell his mobile home and move  in with his parents in
  order to regain a solid financial footing.  Wright had a willing purchaser
  who  offered $12,000, but the Roys refused to approve the sale and said no
  prospective purchasers would  be approved.  In September of that year,
  Wright told the Roys he would withhold his lot rent until  allowed to sell
  his mobile home.  Later that fall, Wright took a roommate to share
  expenses.  In  December, the roommate moved out after the tires on his and
  Wright's cars were slashed and the cars  were spray painted.  The
  television cable was cut, and snow was plowed into the driveway, blocking 
  in the cars.  The court found by a preponderance of the evidence that these
  acts were performed by  Leon Roy.

       The court found that defendants had violated the Vermont Mobile Home
  Park Act, 10 V.S.A.  §§ 6201-6266 (the Act) in four respects. 
  Specifically, it found illegal the policy of requiring tenants  who wished
  to leave the park to remove the mobile home or sell it to defendants.  It
  found illegal the  rejection of prospective purchasers "for reasons that
  theretofore had not been prohibitions in the 

 

  terms of the lease."  The court also found two violations of the Vermont
  Consumer Fraud Act, 9  V.S.A. §§ 2451-2480g.  Specifically, it found that
  defendants violated the act in "the strong-arm  tactics used in an apparent
  attempt to persuade Mr. Wright to abandon his tenancy in the park."

       As part of its relief, the court enjoined the Roys from "unreasonably
  refusing entrance [to the  park] to purchasers or prospective purchasers"
  and from refusing entry to any purchaser who  "qualif[ies] under uniformly
  enforced, written, reasonable terms of the park lease."  The court also 
  awarded damages and attorney's fees for the State and Mr. Wright.

       At the time of the Wright suit, the park contained sixty-six lots of
  which sixty-five contained  a mobile home.  Residents of the park owned
  fifty-seven of these mobile homes, and the Roys  owned just eight.  By the
  time of this trial in January 1999, and despite the judgment in the Wright 
  case, the Roys owned approximately thirty of sixty-three mobile homes in
  the park.  From 1993 until  1997, no homes were sold to new park residents.

       Most of the rest of plaintiff's evidence involved incidents close in
  time to the events  involving plaintiff.  Ken Scott testified that he
  purchased the mobile home on the lot next to  plaintiff's, lot 34, in
  February 1997.  He used his $5000 savings to buy the mobile home.  Prior to 
  doing so, he had his real estate agent send defendants a certified letter
  asking to be qualified as a park  resident.  Defendants orally refused
  without stating any reason and told Scott the park did not have a  standard
  written lease.  Scott moved in and began sending rent payments to
  defendants.  He was later  confronted by Leon Roy, who advised him that he
  would not be able to stay in the park.  Soon after  this encounter, someone
  removed the drain plug from Scott's kerosene tank causing a fuel spill and
  a  costly clean up by a state environmental team.  Someone also threw rocks
  through his windows and  cut off his power.  Scott eventually left the park
  due to the vandalism and associated stress.  

 

  Although he was offered $7000 for his mobile home, he could not sell it
  because Leon Roy refused  all purchasers.  A realtor used by Scott
  testified that she had sent defendants a certified letter on  behalf of two
  prospective purchasers of the Scott mobile home, but that she had received
  no response  from defendants with respect to either.

       Tracey Schwartz and Justin Schwartz testified that the mobile home
  involved in the instant  appeal, located on lot 35, was sold to plaintiff
  by Justin Schwartz in February 1997.  He purchased  the mobile home from
  his aunt, Tracey Schwartz in 1996; Tracey Schwartz had lived in the mobile 
  home on lot 35 from 1982 to 1996.  She tried to sell the mobile home once
  before.  She testified that  her attorney had sent defendants a letter and
  received no response.  Later, defendants declined her  prospective
  purchaser without a reason: they merely stated that the purchaser was
  declined and that  "they knew the reason."  Tracey eventually sold the
  mobile home to Justin without notifying  defendants.

       Before moving into the mobile home, Justin Schwartz repeatedly
  attempted to call defendants  to obtain a lease.  In December of 1996,
  someone threw a rock through his front door.  Schwartz also  testified that
  he had arranged to have cable service installed at the mobile home.  When
  the company  failed to come, he called them, and they told him that
  defendants had said not to install the cable  because Schwartz was not
  going to be there long.  In late December or early January, Schwartz 
  noticed that there was a bullet hole in his kerosene tank that caused the
  fuel to leak out onto the  ground.  After this was repaired, someone poured
  water into his fuel tank, and the fuel lines froze.   Finally, Schwartz
  decided to sell the mobile home and move out.  He repeatedly tried to
  contact  defendants in an effort to follow whatever procedures were
  required to sell the mobile home, but  defendants never responded.

 

       Joe Candal testified that he had been a park resident for seven and a
  half years, residing on  lot 29.  He eventually decided to sell his mobile
  home, and sent registered letters to defendants to  notify them on each
  occasion that he had a prospective purchaser.  He had an offer of $11,000
  cash  from a woman from Massachusetts who had money from a divorce
  settlement and was looking to  buy a home in Vermont.  She, along with
  several other prospective purchasers, was refused by  defendants, and 
  eventually he had to sell the mobile home for only $4000.

       Dolores Goodell testified that she had been a park resident for
  twenty-two years, and that  when she approached an area realtor to sell her
  mobile home, the realtor laughed at her when she  revealed where it was. 
  She decided to sell the home herself, and she and her daughter put out a
  sign  and listed the home in a circular.  When she first moved into the
  park, she had a lease, but it ran out  and was not renewed.  When she put
  her mobile home up for sale in January 1998, she tried to get a  copy of
  the lease from defendants, but they never sent her one until she called the
  Attorney General's  Office.  After receiving the lease, Goodell sent
  defendants several certified letters over the next few  months to notify
  them of prospective purchasers.  She testified that in each case she had to
  wait  thirty days for a response, and each applicant was denied.  This
  happened four times, until, in mid  June, defendants finally accepted one
  of the prospective purchasers.  Originally, she was asking  $5000 for her
  mobile home, and she had purchasers willing to pay that amount, but she
  ended up  selling it for $2000.

       In April 1997, plaintiff filed this action in Bennington Superior
  Court for damages and  injunctive relief.  Plaintiff alleged that
  defendants broke her windows, cut her electric line and  refilled her
  trench in an effort to illegally evict her, and she sought relief under the
  Vermont Mobile  Home Park Act and on theories of equitable estoppel and
  intentional infliction of emotional distress. 

 

  On April 23, 1997, based on the consent of the parties, the court issued a
  temporary order prohibiting  defendants from engaging in any further
  self-help eviction measures pending resolution of the suit,  and no further
  acts of vandalism occurred.

       The parties skirmished over the admissibility of the facts and order
  in the Wright case and the  testimony of other mobile home owners as
  described above.  As discussed in detail below, the court  denied
  defendants' motion to exclude the evidence, finding it admissible to
  identify defendants as  those responsible for the acts of vandalism and to
  show a continuing plan and motive behind their  conduct.

       Defendants argued that plaintiff was not protected by the Act because
  she had never been  accepted as a tenant.  The court rejected this
  argument, ruling that plaintiff was a resident of the park  and was
  entitled to the protections of the Act as a matter of law, and instructed
  the jury accordingly.   The court dismissed defendants' counterclaims for
  foreclosure of lien, ejectment, and trespass,  dismissed plaintiff's claims
  based on equitable estoppel and intentional infliction of emotional 
  distress, and dismissed plaintiff's claim for injunctive relief as unripe. 
  The case was then submitted  to the jury on special interrogatories, and
  the jury returned a verdict for plaintiff.  The jury found that  Leon Roy
  did attempt "to evict plaintiff by force or other self-help means," but
  found that Marcien  Roy was not liable for the same conduct.  In addition,
  the jury found that Leon Roy "wilfully caused,  directly or indirectly, the
  interruption or termination" of plaintiff's utility service, but found that 
  Marcien Roy did not do the same.  The jury awarded plaintiff $10,000
  compensatory damages  against Leon and the trust.  It also found that both
  Marcien and Leon Roy "acted recklessly and in  wanton disregard of
  plaintiff's rights" and awarded $100,000 punitive damages against Leon, 
  Marcien, and the trust.  The jury was precluded from considering
  defendants' counterclaim for 

 

  slander because it found for plaintiff on the illegal eviction claim.

       After judgment on the verdict was entered, defendants moved for
  judgment as a matter of law  or for a new trial pursuant to V.R.C.P. 50(b)
  and 59.  Defendants argued that the jury's verdict  finding Marcien acted
  recklessly and in wanton disregard of plaintiff's rights was at odds with
  its  finding that Marcien did not "directly or indirectly" cause the
  interruption of utilities or otherwise  use force or other self-help means
  to evict plaintiff.  The court agreed with defendants on this issue  and
  set aside the verdict against Marcien Roy for punitive damages.

       Defendants also argued in their motion that the trust was entitled to
  judgment as a matter of  law.  The court denied this part of defendants'
  motion, ruling that as a matter of law Leon Roy was  acting in the scope of
  his employment and for the benefit of the trust when he carried out the
  illegal  eviction acts because "the only reasonable inference" from the
  evidence was that Leon Roy's actions  were "related solely to his position
  as a mobile home park manager and the employee/beneficiary of  the trust. 
  His self-help eviction efforts directed at plaintiff could only have been
  motivated by the  overall financial goals of the family and the family
  trust."  The court then upheld the punitive  damage award against the
  trust, again ruled that plaintiff was a resident of the park and entitled
  to the  Act's protections, declined to order a new trial due to the prior
  bad acts testimony, and upheld the  jury awards as "plainly within the
  jury's discretion, and not clearly excessive."  The court also ruled  that
  defendants were not entitled to a new trial because the court had excluded
  threats against  defendants made by plaintiff's ex-boyfriend, and that
  defendants' slander claim failed because the  jury verdict demonstrated
  that the statements alleged to have been made by plaintiff were true.


                                     I.


       On appeal, defendants reassert the same arguments made in their
  post-trial motion.  We begin 

 

  with the claims that one or more defendants should have prevailed as a
  matter of law.  There are two  such claims: (1) as a matter of law,
  plaintiff was not entitled to the protections of the Mobile Home  Park Act;
  and (2) the Marcien and Mary Anne Roy Trust is not liable because plaintiff
  failed to state  a claim against it.

                                     A.

       The first argument relates to plaintiff's complaint count that
  defendants violated the Act  because they did not provide adequate and
  reliable utility services to her as required by 10 V.S.A.  § 6262, the only
  count that went to the jury.  After discussion among the parties and the
  court, this  count was charged as an allegation that defendants attempted
  to evict plaintiff "by force or . . . other  self-help means."  Id. §
  6237(a)(1).  The provision prohibits such conduct by a park owner against a 
  "mobile home resident."  Id. § 6237(a); see also id. § 6237(d) (limiting
  applicability of § 6237 to  mobile home park owners).

       Defendants argue that plaintiff was not entitled to the protection of
  the prohibition on self-help eviction because she was not a resident.  She
  was not a resident, they argue, because the prior  owner failed to comply
  with § 6240(a) and provide defendants with the name of plaintiff as the 
  prospective purchaser before the sale occurred so they could determine
  whether to accept her as a  tenant.

       The Act defines the term "mobile home park resident" as "an individual
  . . . who occupies a  mobile home on a permanent or temporary basis in a
  mobile home park."  Id. § 6201(6).  We can  find no support for defendants'
  position in this definition.  The definition turns on the fact of 
  occupancy rather than its legality.  Even if plaintiff were unlawfully
  occupying her mobile home and  lot, an issue that was hotly disputed
  between the parties, there is nothing in the words of the 

 

  definition to suggest that she did not have the protection of the Act. 
  Indeed, the broad coverage of  temporary and permanent occupancies suggests
  that the occupant need not have a particular status to  be a resident for
  purposes of the Act.  Normally, we must apply a statute in accordance with
  the plain  meaning of its language.  See McMurphy v. State, 171 Vt. 9, 12,
  757 A.2d 1043, 1046 (2000).

       As plaintiff argues, the Legislature had a model to accomplish exactly
  and explicitly what  defendants attempt to infer from the language of the
  Act.  The Legislature defined a "tenant" under  the Residential Rental
  Agreements Act, 9 V.S.A. § 4451-4469, as "a person entitled under a rental 
  agreement to occupy a residential dwelling unit," id. § 4451(9), and then
  worded the comparable  provisions prohibiting self-help evictions as
  flowing to the "tenant," id. § 4463(a).  Other states have  defined mobile
  home park "resident" similar to the Vermont definition of "tenant,"
  specifically  providing that the resident must be present under a rental
  agreement.  See N.M. Stat. Ann. § 47-10-2(H) (1978) (1995 Repl.) (resident
  is a person present "under a rental agreement"); 68 Pa. Cons. Stat.  Ann. §
  398.2 (1994) (resident is a person who "leases or rents space" in a mobile
  home park).  The  comparison of the Vermont language with these
  alternatives reinforces the inference that the  Legislature did not require
  that a mobile home park resident have a lease with the park owner in  order
  to be protected by the Act.

       Finally, under the circumstances of this case, the policy
  considerations favor plaintiff's  position.  Defendants argue that the
  Legislature intended that persons in plaintiff's position have no  rights
  so it is permissible for the park owner to cut off heat and power without
  warning, or break  every window in the home, as a means to evict the
  tenant.  This extreme position ignores the state's  interest in the
  peaceful resolution of legal disputes without force or violence.  We
  conclude that one  of the purposes of a broad definition of "resident" was
  to ensure that disputes between mobile home 

 

  park owners and occupants of homes would not be resolved by the methods
  defendants employed  here.

                                     B.

       The second argument relates to the trust.  The trust argues that it
  can not be held liable  because plaintiff failed to cover the trust in its
  complaint.

       Plaintiff's complaint and amended complaint named as defendants
  Marcien, Mary Anne and  Leon Roy.  Defendants answered and raised
  counterclaims by Marcien Roy, acting as trustee on  behalf of the trust. 
  This was apparently the first notice that the park was owned by the trust,
  rather  than by Marcien and Mary Anne Roy.  Plaintiff responded by making a
  motion to amend the  complaint to add the trust as a defendant.  She
  attached to the motion, as the proposed amended  complaint, a new first
  page which changed the caption to add the trust as a defendant and changed 
  paragraph three in the complaint to state "Defendants Marcien Roy and Mary
  Anne Roy are trustees  of the Marcien and Mary Anne Roy Trust, which owns
  the Royal Pine Villa Mobile Home Park."  Apparently, she requested the
  single page amendment because the prayers for relief were generally  stated
  as against "defendants" without differentiating among them.  The court
  allowed the  amendment by an order dated April 6, 1998.  Plaintiff filed no
  further document in response to that  order.

       On the first day of trial, January 25, 1999, defendants asked the
  court to dismiss the trust as a  party defendant on the ground that no
  separate amended complaint had been filed once the court  granted plaintiff
  leave to amend.  The trial court refused to do so.  On appeal, defendants
  argue that a  motion is not itself a pleading, that once a motion to amend
  a complaint is granted an entire new  amended complaint must be filed, and
  that because plaintiff did not do so the court erred in refusing 

 

  to dismiss the trust as a defendant.

       The exact nature of the trust's claim of error is unclear.  It has not
  claimed that there was no  jurisdiction over it because no process was
  served on it pursuant to V.R.C.P. 4, apparently because it  recognizes that
  prior to the amendment it had asserted counterclaims against plaintiff
  without  formally entering the case as a party.  Instead, it argues that a
  motion to amend must be followed by  an amended complaint, but acknowledges
  such a filing may be unnecessary if the moving party  attaches the proposed
  amendment to the complaint to the motion.  Thus, its claim of error
  apparently  reduces to an assertion that plaintiff had to attach all pages
  of the complaint to her motion, or had to  serve separately the entire
  complaint, even though none of the unattached and unserved pages were 
  amended.  While we agree that the court could have insisted that plaintiff
  file and serve a full  amended complaint, or given the trust more time to
  answer, see Carter v. Church, 791 F. Supp. 297, 298 (M.D. Ga. 1992), the
  trust seeks reversal of the judgment based on a technical rule that
  elevates  form over substance.  See North Georgia Elec. Membership Corp. v.
  City of Calhoun, 989 F.2d 429,  432 (11th Cir. 1993).  Such a rule would be
  inconsistent with our policy that amendments to the  pleadings are to be
  freely given where there is no prejudice to the opposing party.  See
  Desrochers v.  Perrault, 148 Vt. 491, 493, 535 A.2d 334, 336 (1987);
  Reporter's Notes to V.R.C.P. 15.  We reject  the trust's claim.

                                     II.


       We turn now to three arguments, which if accepted, would require a new
  trial on plaintiff's  claim or on one of the counterclaims: (1) the court
  erred in ruling that, as a matter of law, the trust  was responsible for
  the conduct of Leon Roy; (2) the court erred in admitting evidence of prior
  bad  acts; and (3) the court erred in excluding evidence of threats made to
  the Roys by plaintiff's agent.

 

                                     A.

       The first ruling occurred following the close of evidence in response
  to defendants' argument  that the jury would have to find agency and
  vicarious responsibility to hold the trust liable for the  acts of either
  Leon or Marcien Roy.  The court ruled that agency was present as a matter
  of law.   Defendants further preserved their position by an objection
  following the charge to the jury.

       The nucleus of defendants' argument is that plaintiff had to prove
  that Leon Roy's acts were  taken within the scope of his employment,
  Poplaski v. Lamphere, 152 Vt. 251, 257, 565 A.2d 1326,  1330 (1989), and
  that question should have been put to the jury.  Defendants particularly
  rely upon  our recent explanation of this element in Brueckner v. Norwich
  University, 169 Vt. 118, 123, 730 A.2d 1086, 1091 (1999):

       To be within the scope of employment, conduct must be of
       the same  general nature as, or incidental to, the authorized
       conduct.  See  Restatement (Second) of Agency § 229(l)
       (1958).  Conduct of the  servant falls within the scope of
       employment if: (a) it is of the kind  the servant is employed
       to perform; (b) it occurs substantially within  the
       authorized time and space limits; (c) it is actuated, at
       least in part,  by a purpose to serve the master; and (d) in
       a case in which the force  is intentionally used by the
       servant against another, it is not  unexpectable by the
       master.  See id. § 228(1).  Conduct of a servant is  not
       within the scope of employment if it is different in kind
       from that  authorized, far beyond the authorized time and
       space limits, or too  little actuated by a purpose to serve
       the master.  See id. § 228(2).

  Defendants argue that at least as to two of the elements - whether the
  conduct of Leon Roy was "the  kind" he was employed to perform, and whether
  the conduct was "unexpectable" by the master - were disputed.

       The court granted judgment to plaintiff as a matter of law on the
  issue of the trust's vicarious  responsibility for the acts of Leon Roy. 
  In reaching this conclusion, it was required to find that 

 

  "there is no legally sufficient evidentiary basis for a reasonable jury to
  find for that party on that  issue."  V.R.C.P. 50(a)(1).  The court relied
  upon the undisputed evidence of Leon Roy's authority  and past conduct. 
  According to his testimony, Leon Roy was the manager of the park
  responsible for  all phases of its policy and management.  He made all
  decisions about how the park ran.  He was  responsible for all decisions on
  applications to rent a lot in the park.  The only other employee was  his
  wife, Paula Roy, who did the bookkeeping and office work.  Marcien Roy was
  retired but did "a  little work around the park for Leon."

       The court found that there was no evidence that Leon Roy's actions
  were motivated by  personal animus to plaintiff and concluded:

       Here, the only reasonable inference from the evidence
       admitted and  the jury's special findings is that Leon Roy's
       actions were related  solely to his position as a mobile home
       park manager and the  employee/beneficiary of the Trust.  His
       self-help eviction efforts  directed at plaintiff could only
       have been motivated by the overall  financial goals of the
       family and the family trust.


  We agree with the superior court's analysis.

       While there are some factual disputes in this case, there are none
  bearing on the scope of  Leon Roy's authority.  In general, we follow the
  modern view, "that is, the inquiry turns not on  whether the act done was
  authorized or was in violation of the employer's position, but rather 
  whether the acts can properly be seen as intending to advance the
  employer's interests."  McHugh v.  Univ. of Vt., 758 F. Supp. 945, 951 (D.
  Vt.), aff'd, 966 F.2d 67 (2d Cir. 1991).  Thus, there is no  requirement
  that the master specifically authorize the precise action the servant took. 
  See Pelletier v.  Bilbiles, 227 A.2d 251, 253 (Conn. 1967) (responsibility
  of store employee to ensure customers did  not misbehave in the store made
  store owner vicariously liable when employee beat a customer 

 

  to stop him from misbehaving; "fact that the specific method a servant
  employs to accomplish his  master's orders is not authorized does not
  relieve the master from liability").  Such a requirement  would mean that
  there could rarely be vicarious liability for intentional torts because the
  master  would not specifically authorize the commission of an intentional
  tort.  The law is to the contrary.   See Restatement (Second) of Agency §§
  230, 231 (1958); see also Tarman v. Southard, 205 F.2d 705, 706 (D.C. Cir.
  1953) (jury could find taxicab company vicariously liable where taxi driver 
  drove his cab over plaintiff's leg as a result of a dispute over the fare);
  Sayers v. Boyles, 190 So. 2d 707, 709 (Ala. 1966) (landlord could be found
  responsible for action of rent-collection agent who  assaulted tenant when
  he did not pay on time); Hechinger Co. v. Johnson, 761 A.2d 15, 25 (D.C. 
  2000) (where supervisory staff person of store assaulted plaintiff-customer
  in the course of a  discussion over scraps of wood given to plaintiff by
  other customers, store could be held vicariously  liable); Gonpere Corp. v.
  Rebull, 440 So. 2d 1307, 1308 (Fla. Dist. Ct. App. 1983) (jury could find 
  apartment owner vicariously liable where apartment manager shot tenant
  during discussion of  tenant's eviction notice); Hinson v. Morris, 298 S.W. 254, 256 (Mo. Ct. App. 1927) (apartment  owner held vicariously liable
  where apartment manager assaulted plaintiff when he could not pay for 
  damage to personal property in his apartment); De Wald v. Seidenburg, 79 N.E.2d 430, 432 (N.Y.  1948) (apartment building owner could be held liable
  where superintendent pushed tenant down a  flight of stairs in argument
  over breach of building rules by tenant's maid).

       In this case, the trust has consistently taken the position that
  plaintiff was a trespasser, and,  therefore, it could use self-help means
  to evict her.  There is no dispute that Leon Roy's  responsibility as park
  manager included the removal of trespassers from the park.  See Ploof v. 
  Putnam, 83 Vt. 252, 257, 75 A. 277, 278 (1910) (island caretaker who was
  responsible to keep 

 

  trespassers off the island could use such force as is necessary to
  accomplish the purpose).  The  trustees were on notice that Leon used
  surreptitious vandalism and utility disconnection as a means  of self-help
  eviction.  They were parties to the 1986 action in which the court found
  Leon used these  methods to evict Mark Wright and awarded $10,234 in
  compensatory and punitive damages against  them.  Yet, they made no change
  in their methods of operation after that judgment.  Finally, there is  no
  evidence that Leon acted out of personal animus against plaintiff, rather
  than for the business  interests of the park.  See id.  (island owner is
  liable if caretaker would not allow boat to land in a  storm as long as
  caretaker did not act for his own private purpose).  It was undisputed that
  Leon Roy  had never met, and had never communicated with, plaintiff until
  the trial of this case.

       Where it is "clearly indicated" that the servant was acting within the
  scope of the  employment, the court may hold the master vicariously
  responsible as a matter of law.  Restatement  (Second) of Agency at § 228
  cmt. d; see also Ploof, 83 Vt. at 259, 75 A.  at 279 (although scope of 
  employment is normally a question of fact, it can be decided as a matter of
  law where "facts and  inferences to be drawn therefrom are not in
  dispute").  It is hard to imagine a case where  authorization is more
  clearly indicated.  The superior court properly found as a matter of law
  that  Leon's actions were taken to benefit the park and the trust, as its
  owner; the self-help methods Leon  employed were of the kind he was
  employed to perform; and Leon's intentional force was "not  unexpectable by
  the master."  There is no error in holding the trust vicariously
  responsible for Leon's  acts.

                                     B.

       Defendants' second ground for its motion for a new trial was the
  admission of the opinion  and judgment in Wright v. Roy, the testimony of
  the circumstances of that case, and the testimony 

 

  of other mobile home owners describing events involving their sale,
  purchase or occupancy.   Defendants filed a motion in limine seeking to
  exclude this evidence on the ground that it was  inadmissible under V.R.E.
  403 and 404.  Plaintiff argued in response that the evidence was not 
  inadmissible under Rule 404, because it was not offered to prove
  defendants' character, but rather to  show motive, plan and the identity of
  the person who vandalized her mobile home.  She argued that  the evidence
  was not inadmissible under Rule 403 because the probative value was high,
  and it  outweighed any prejudice to defendants.

       The court denied the motion in limine, essentially for the reasons
  argued by plaintiff.  Defendants renewed their objection to this evidence
  prior to trial and were granted a continuing  objection to evidence of this
  sort by the trial court.  They also renewed their arguments in their post-
  verdict motion for a new trial.  The court rejected this ground for the
  motion holding that the  evidence was admissible "to identify defendants as
  the perpetrators of the acts against plaintiff and to  show a continuing
  plan and motive behind defendants' conduct towards plaintiff."

       Defendants renew their claim that the admission of the evidence
  violated V.R.E.  404(b).(FN1)  They argue that this evidence was not (1)
  probative of identity because the acts are  not so distinct as to be
  signature-like; (2) that the evidence was not probative to show motive 
  because there is no connection between the conduct in the case at bar and
  the prior conduct; and (3)  that the evidence is not probative of a
  continuing plan because the prior acts are too remote in time  and too
  dissimilar.  Defendants argue that because admission of the evidence was
  not justifiable  under these exceptions 

 

  to Rule 404's general prohibition against character evidence, the only
  reason the evidence was  offered and admitted was to show the defendants'
  bad character and to prove they acted in  conformity therewith, in
  violation of the rule.  Finally, they argue that even if the evidence was 
  admissible under Rule 404(b), it failed as a matter of law to pass the
  balancing test imposed by  V.R.E. 403.

       Rule 404(b) provides:

       Evidence of other crimes, wrongs, or acts is not
       admissible to prove  the character of a person in order to
       show that he acted in conformity  therewith.  It may,
       however, be admissible for other purposes, such as  proof of
       motive, opportunity, intent, preparation, plan, knowledge, 
       identity, or absence of mistake or accident.

  We begin by emphasizing that trial courts have wide discretion in ruling on
  the admissibility of  evidence.  Derosia v. Liberty Mut. Ins. Co., 155 Vt.
  178, 189, 583 A.2d 881, 887 (1990).   Evidentiary rulings which lie in the
  discretion of the trial court will not be reversed absent a showing  that
  the court abused its discretion by either totally withholding that
  discretion or by exercising it in a  clearly untenable or unreasonable
  fashion.  State v. Parker, 149 Vt. 393, 401, 545 A.2d 512, 517  (1988).

       Plaintiff's primary ground for admission of the disputed evidence was
  to show a plan, a  permissible ground specifically authorized by Rule
  404(b).  We have decided a number of Rule  404(b) plan cases, the first and
  most detailed of which is State v. Catsam, 148 Vt. 366, 534 A.2d 184 
  (1987), a child sexual assault criminal case.  In Catsam, we affirmed the
  admission of evidence of  defendant's prior sexual assaults on the victim,
  which occurred on six occasions over the two years  prior to the charged
  incident.  Our holding was:



       Evidence that the defendant previously molested the victim, and 


 

       threatened her with harm if she were to reveal the incident,
       gives rise  to the legitimate inference that because of the
       manner in which the  prior sexual acts were perpetrated, the
       prior acts and the charged  crime were part of a concerted
       scheme or plan of molestation.

  Id. at 381, 534 A.2d  at 194.  In announcing this holding, we acknowledged
  that "admitting evidence  of prior sexual acts to prove a plan comes
  perilously close to the prohibited practice of admitting  evidence of the
  defendant's character to prove he acted in conformity therewith in
  committing the  crime charged."  Id.  Thus we emphasized,
  
       [i]n order to ensure the principled application of the
       rule, trial courts  must find, at a minimum, a clear
       inference of the existence of a plan  from the prior acts. 
       At least two factors are crucial considerations in  making
       this determination: similarity between the prior acts and the 
       crime charged and proximity in time. . . .  Other factors may
       also be  considered, but the controlling consideration is
       whether the evidence  tends to establish a scheme or plan of
       sexual molestation.

  Id. at 382, 534 A.2d  at 194.  Other cases have reiterated the crucial
  considerations of similarity and  proximity in time.  See State v.
  LaBounty, 168 Vt. 129, 134, 716 A.2d 1, 5 (1998); State v. Winter,  162 Vt.
  388, 396-98, 648 A.2d 624, 629 (1994); State v. Hurley, 150 Vt. 165, 169,
  552 A.2d 382,  385 (1988).  We explained in Winter, however, that there are
  no "hard-and-fast time limits" and that  the "precise amount of elapsed
  time is less important than the relation between the passage of time  and
  the inference that there is an overall plan to defendant's actions."  162
  Vt. at 397, 648 A.2d  at  629.  Thus, we noted that in child sexual assault
  cases we would authorize the admission of "much  earlier assaults on the
  victim when the evidence also shows such assaults have continued right up
  to  the charged event."  Id.

       Defendants argue that the evidence of the events and outcome in the
  Wright case are  inadmissible to show a plan because they occurred over a
  decade before the events that gave rise to 

 

  this litigation and are not similar to those events.  For two reasons, 
  we disagree.

       First, we believe the evidence met the Catsam and Winter standards
  such that its admission  fell well within the discretion of the trial
  court.  Plaintiff alleged that defendants had a plan to gain  ownership of
  all mobile homes in the park even by unlawful methods.  The court's 1987
  conclusions  and order in the Wright case found the plan that plaintiff
  alleged existed.  Specifically, it found that  defendants' policy of
  requiring owners to sell only to defendants was illegal, that defendants'
  refusal  to approve sales of mobile homes to third parties based on reasons
  not provided in the park leases  was illegal, and that defendants used
  illegal "strong-arm tactics" to persuade Mr. Wright to abandon  his tenancy
  in the park.  On the basis of these conclusions, the court issued
  injunctions against the  first two practices and awarded damages for the
  third.  Significantly, the injunctions were issued in  favor of the State
  of Vermont, a plaintiff in the Wright case, so they applied to any
  prospective  purchaser, including plaintiff in this case.

       If plaintiff failed to show that anything occurred in pursuit of the
  plan between 1987 and  1997, defendants might have been in a position to
  complain about the lack of proximity in time.  In  fact, plaintiff showed
  that despite the injunction, the percentage of mobile homes in the park
  owned  by defendants rose greatly from 13% in 1987 to 48% in 1999.  She
  also showed that no home was  sold to a new park resident between 1993 and
  1997.

       Finally, there was testimony that the plan, created in 1986, continued
  right up to the present.   One of plaintiff's witnesses, Joe Candal,
  testified that he tried to sell his home for a year, proposing  many
  purchasers to defendants, but they declined all of them.  In frustration,
  Mr. Candal offered to  sell the home to Leon Roy, who said he might have
  been interested a few months ago, but could not  purchase it at that time
  because "[t]he state's watching us pretty good."

 

       As we said in Winter, the important consideration is the relation
  between the passage of time  and the inference that there is "an overall
  plan to the defendant's actions."  Id.  The inference was  strong that
  defendants' plan to gain ownership of all the mobile homes in their park
  continued from  1986 right up to the present.

       We have a similar reaction to defendants' claim that the prior bad
  acts were not sufficiently  similar to the conduct involving plaintiff.  On
  this point, defendants are apparently challenging not  only the Wright case
  evidence but also the evidence of events involving other tenants which
  occurred  around the time of the vandalism of plaintiff's home.  Defendants
  argue that none of these events are  sufficiently similar because only
  plaintiff claimed that her windows were broken and her electric  wire cut.


       The record does not support defendants' argument.  Mr. Scott testified
  that his windows were  broken and his electric power was disconnected.  In
  any event, defendants are quibbling over minor  differences and ignoring
  the essential similarity in the experiences of the tenants and those who 
  bought mobile homes in the park.  As the court concluded in the Wright
  decision, defendants  engaged in "strong-arm tactics" to prevent an owner
  from selling to a purchaser other than  defendants.  Whether those
  strong-arm tactics involved vandalizing vehicles, cutting cable TV lines, 
  cutting power lines, disconnecting power lines, removing a kerosene tank's
  drain plug, shooting a  hole in a kerosene tank, throwing rocks through
  windows or throwing a rock through a front door is  insignificant.  They
  are all anonymous acts of vandalism intended to interfere with the use and 
  enjoyment of the mobile home premises and usually to scare and intimidate
  the mobile home  occupant.  In most cases, they were accompanied by a
  refusal to approve prospective purchasers  and/or a refusal to recognize,
  or even respond to, a purchaser without a prior authorization.  The 

 

  similarities overwhelm any differences.

       There is a second, more general, reason why the evidence was
  admissible under the plan  exception in this case.  All of our Rule 404(b)
  plan cases have involved an "unlinked plan," that is, a  series of
  proximate, similar crimes which establish a plan to commit the series of
  crimes.  See E.  Imwinkelried, Using a Contextual Construction to Resolve
  the Dispute Over the Meaning of the  Term "Plan" in Federal Rule of
  Evidence 404(b), 43 U. Kan. L. Rev. 1005, 1011 (1995).  This,  however, is
  a "linked acts" plan, also called a true plan, where plaintiff has shown a
  grand design to  gain ownership of the mobile homes in the park and each
  act of misconduct "is a means to the end of  achieving the overarching end
  or objective."  Id. at 1015; see also 1 J. Strong, McCormick on  Evidence §
  190, at 661 (5th ed. 1999) (under plan exception "crime should be an
  integral part of an  overarching plan explicitly conceived and executed by
  the defendant").  In true plan cases, an "act  can be probative of a true
  plan even when it is dissimilar to the charged" acts and "the uncharged and 
  charged . . . [acts] need not be proximate in time."  1 E. Imwinkelried,
  Uncharged Misconduct  Evidence § 3.22, at 118 (rev. ed. 1999).  Thus, while
  we believe that the trial court could consider  similarity and proximity in
  determining the admissibility of the evidence, there are no hard and fast 
  lines as defendants suggest.

       The evidence was also admissible to show identity, a critical issue in
  this case where plaintiff  had no direct evidence that Leon Roy committed
  the acts of vandalism.  Particularly relevant to  plaintiff's case was the
  evidence from the Wright case that the acts of vandalism were anonymous, 
  but the court found by a preponderance of the evidence that Leon Roy
  committed those acts.  Also  relevant was the fact that unapproved
  occupants of homes suffered acts of vandalism, suggesting that  the
  vandalism was being used as a method of eviction.  Indeed, that was exactly
  the court's 

 

  conclusion in the Wright case.

       Defendants argue, however, that in order to use prior bad act evidence
  to prove identity, the  acts must be so distinctive as to amount to a
  signature.  Here, they argue, the acts of vandalism  perpetrated on
  plaintiff were unique, and none of the witnesses were trying to force
  defendants to  give him or her a lease.  Thus, they argue the evidence was
  inadmissible to prove identity.

       Defendants' argument is based on State v. Bruyette, 158 Vt. 21, 604 A.2d 1270 (1992), a  sexual assault case in which the victim was unable to
  identify the perpetrator because she was  blindfolded.  The court admitted
  the testimony of the defendant's former girlfriend to describe  certain
  sexual practices he liked to engage in, certain statements he frequently
  made during sex, and  how he liked to use cocaine during sex.  The
  practices and statements were similar to those that  occurred with the
  victim, and the perpetrator had used cocaine during the sexual assault.

       We upheld the admission of the evidence, noting that the pattern and
  characteristics of the  prior act "must be so distinctive, in effect, to
  constitute the defendant's signature," id. at 27, 604 A.2d  at 1273, and
  further described the standard as follows:

       Although the prior acts of the accused and the charged
       acts do not  have to be identical, they must possess common
       features that make it  highly likely that the unknown
       perpetrator and the accused are the  same person.  Whereas a
       few common features that are unique may  be sufficient, a
       larger number of them, less remarkable, but taken  together,
       may also have significant probative value.

  Id. at 28, 604 A.2d  at 1273.  For two reasons, evidence of the other acts
  in this case did not run afoul  of the Bruyette standard.

       First, as described above, plaintiff showed an overall plan that
  allowed admission of much of  the evidence.  The existence of the plan, and
  the prior finding that Leon Roy vandalized the home 

 

  of Mark Wright, was relevant to show that Leon Roy was responsible for
  vandalizing plaintiff's  mobile home.  See J. Strong, supra § 190, at 661
  (plan is relevant to show "the doing of the . . . act,  the identity of the
  actor, or his intention").  Plaintiff did not have to meet the strict
  standard of  Bruyette to admit prior bad act evidence to show identity in
  this case.

       Second, we conclude that plaintiff did meet the Bruyette standard. 
  Again, defendants quibble  over minor differences between the vandalism
  perpetrated on plaintiff and that perpetrated on others.  Defendants'
  "signature" was: they refused to deal openly with tenants' attempts to sell
  their homes  to third parties; they refused to approve such sales; they
  refused any contact with purchasers of the  homes; and they surreptitiously
  vandalized the homes of purchasers who attempted to occupy the  homes in
  order to induce them to leave.  Since defendants remained the owners and
  managers of the  home throughout the period covered by the evidence, it was
  highly likely that the same person who  engaged in this conduct in 1986 was
  the person who vandalized the homes of plaintiff and the other  witnesses
  in 1996 and 1997.  The Bruyette standard was met.

       Much of the evidence was also admissible to prove motive, another
  ground specifically  authorized by Rule 404(b).  The classic case of using
  prior bad act evidence to show motive is State  v. Wheel, 155 Vt. 587, 587 A.2d 933 (1990), in which the defendant was prosecuted for perjury for 
  lying at an inquest to cover up her submission of false pay vouchers for
  days in which she did not  work as an assistant judge.  The court admitted
  evidence that the defendant did not work on days for  which she claimed
  pay, but altered court records to make it appear she was present.  We
  affirmed on  the basis that fear of disclosure of the misconduct in
  submission of the vouchers was the motive for  the perjurious testimony. 
  Id. at 604, 587 A.2d  at 943-44.

       As with other grounds for admission of bad act evidence, it is
  important that the exception 

 

  not become a pretext for admission of character evidence.  Thus in State v.
  Winter, a rape case, we  held that evidence that the defendant committed a
  rape on another woman was not admissible based  on the logic that the
  defendant's conduct was motivated by sexual gratification in the other rape
  so  he must have had the same motivation for the rape for which he was
  being tried.  162 Vt. at 394-95,  648 A.2d  at 628.  We held that this logic
  was "no more than an impermissible propensity analysis,"  id. at 395, 648 A.2d  at 628, and also rejected it because it admitted "the uncharged
  misconduct  evidence as bearing on an issue not contested."  Id.

       Here, plaintiff was in the position of explaining conduct that
  appeared bizarre.  Without the  historical context, and the evidence of
  defendants' conduct with other tenants, their actions in  refusing to
  return telephone calls, answer letters or cash rent checks from plaintiff
  were inexplicable.  Nor could the jury be expected to understand why
  defendants might vandalize plaintiff's mobile  home.  Only by learning
  defendants' motives could the jury understand why they would engage in  the
  conduct alleged by plaintiff.  See State v. Recor, 150 Vt. 40, 43-44, 549 A.2d 1382, 1385-86  (1988) (in child sexual assault case, after defense
  brought out in cross-examination that victim hated  defendant, prosecution
  allowed to show in redirect that hatred was motivated by fact that
  defendant  sexually assaulted victim on an earlier occasion).  Admission of
  the evidence of the Wright case, and  the experience of other tenants,
  established defendants' motives without using impermissible  propensity
  analysis.

       There is another ground for admitting the prior bad act evidence. 
  Plaintiff sought and  obtained punitive damages in this case.  The evidence
  involving the Wright case, as well as the  evidence of the experience of
  other tenants, was admissible on whether to award punitive damages  and on
  the amount of any punitive damages.  See Devine v. Rand, 38 Vt. 621, 626-27
  (1866).  As 

 

  the United States Supreme Court explained:

       Certainly, evidence that a defendant has repeatedly
       engaged in  prohibited conduct while knowing or suspecting
       that it was unlawful  would provide relevant support for an
       argument that strong medicine  is required to cure the
       defendant's disrespect for the law. . . .  Our  holdings that
       a recidivist may be punished more severely than a first 
       offender recognize that repeated misconduct is more
       reprehensible  that an individual instance of malfeasance.

  BMW of North America, Inc. v. Gore, 517 U.S. 559, 576-77 (1996) (citations
  omitted); see also  Smith v. Ingersoll-Rand Co., 214 F.3d 1235, 1249-50
  (10th Cir. 2000) (in products liability action,  plaintiff could show that
  allegedly defective milling machine had injured others as bearing on 
  punitive damages); Potter v. Chicago Pneumatic Tool Co., 694 A.2d 1319,
  1352 (Conn. 1997)  (same); Webster v. Boyett, 496 S.E.2d 459, 462-63 (Ga.
  1998) (in automobile negligence action  where defendant was alleged to be
  intoxicated, evidence of prior acts of driving while intoxicated  are
  admissible as bearing on punitive damages); Harris v. Solely, 756 A.2d 499,
  507 (Me. 2000) (in  tort action against former landlord for intentional
  infliction of mental distress, conversion and  breach of contract based on
  landlord failing to maintain premises and sending agents to break into  the
  apartment, "prior misconduct by a defendant that is similar to the
  misconduct giving rise to  liability" is admissible for "the determination
  of punitive damages").  The Wright case evidence  was particularly relevant
  on punitive damages against the trust because it showed that Marcien and 
  Mary Anne Roy were aware that Leon Roy had vandalized homes in the past as
  part of the scheme  to gain ownership of the homes in the park.  See Weeks
  v. Baker & McKenzie, 74 Cal. Rptr. 2d 510, 530-31 (Cal. Ct. App. 1998) (in
  sexual harassment case against lawyer and law firm, evidence  that lawyer
  sexually harassed other employees in the past admissible on punitive
  damages since  firm took no action to protect plaintiff).

 

       Finally on this point, defendants argue that even if the prior bad act
  evidence was admissible  under V.R.E. 404(b), it should have been excluded
  under V.R.E. 403 because its unfair prejudicial  effect substantially
  outweighed its probative value.  The trial court has broad discretion in 
  determining whether the unfair prejudicial effect of evidence outweighs its
  probative value, and the  burden of showing abuse of that discretion is a
  heavy one.  See Ulm v. Ford Motor Co., 170 Vt.  281, 290, 750 A.2d 981, 989
  (2000).

       The court exercised its discretion in this case.  It found that the
  evidence was clearly  relevant to show Leon Roy's identity as the person
  who vandalized plaintiff's home and cut her  electric line, defendants'
  motive in refusing to respond to and deal with plaintiff, and the
  continuing  plan to gain ownership over all homes in the park.  It found
  that the evidence would not have the  primary purpose or effect of
  appealing to the emotions of the jurors and, therefore, was not unduly 
  prejudicial.  We add that plaintiff demonstrated a clear need for the
  evidence in the absence of any  witness who saw the vandalism or the
  cutting of the electric line and could identify the perpetrator.   See
  Winter, 162 Vt. at 400, 648 A.2d  at 631 (in sexual assault case in which
  State offered evidence  that the defendant assaulted another woman four
  years earlier, "State's need for the evidence is a  major factor in the
  balancing process").  Because of the court's findings in the Wright case,
  the  number of tenants and occupants who had similar experiences, and the
  continuing increase in the  number of homes owned by defendants, the
  likelihood that the prior bad acts occurred was strong.   See id. at
  400-01, 648 A.2d  at 632 (a Rule 403 factor is "how definitely the State has
  proved  defendant's commission of the uncharged misconduct").  We agree
  with the trial court that the  probative value of the evidence was high and
  the risk of unfair prejudice from it was relatively low.  Accordingly, we
  affirm its decision to admit the prior bad act evidence.

 

                                     C.

       The third claim in support of defendants' request for a new trial is
  the exclusion of evidence  of threats left on defendants' answering machine
  by plaintiff's ex-boyfriend, who is the father of  plaintiff's daughter. 
  The messages, expressed in aggressive and profane terms, threatened to harm 
  "Mr. Roy" for harassing and inflicting stress on plaintiff.  The
  ex-boyfriend lived in South Carolina,  and the messages said he would fly
  to Vermont to carry out his threats.

       Without calling the ex-boyfriend to testify, defendants sought to
  introduce the answering  machine tapes in support of their counterclaim
  that plaintiff intentionally inflicted emotional  distress on defendants
  through her agent, the ex-boyfriend.  The court excluded the tapes on the 
  ground that there was no evidence that the ex-boyfriend acted as an agent
  for plaintiff, and invited  defendants' counsel to fill that foundational
  gap by testimony from plaintiff or the ex-boyfriend.   The court also ruled
  that if the tapes were otherwise admissible, it would exclude them under
  Rule  403 because their prejudicial effect outweighed their probative
  value.  Defendants' counsel never  followed up to fill the foundational
  gap.  With no other evidence to support it, the court dismissed  the
  intentional-infliction-of-emotional-distress counterclaim.

       Defendants claim that the court erred in excluding the tapes because
  the jury could infer that  the ex-boyfriend acted as plaintiff's agent from
  the information he conveyed on the tapes.  Although  the ex-boyfriend never
  stated that he was acting for plaintiff, defendants argue that the
  information  about defendants' alleged responsibility for the vandalism of
  plaintiff's mobile home must have  come from plaintiff.

       The trial court has broad discretion in determining the adequacy of
  the foundation for  admitting evidence.  See State v. Streich, 163 Vt. 331,
  344, 658 A.2d 38, 47 (1995).  As part of its 

 

  discretion the court can require the foundational showing prior to the
  admission of the evidence or,  alternatively, admit the evidence subject to
  the later foundational showing.  V.R.E. 104(b).  The  court appropriately
  chose the former alternative in view of the abusive, threatening and
  profane  nature of the content of the messages.

       The court made a ruling that the evidence was irrelevant absent some
  showing that the ex-boyfriend was plaintiff's agent.  Defendants never
  attempted to show agency beyond the content of  the tape itself and
  plaintiff's testimony that she talked to the ex-boyfriend because he is her
  child's  father.  There was no showing that plaintiff knew of the threats
  or authorized them in any way.   Again, the court had broad discretion in
  making its evidentiary ruling.  See State v. Hooper, 151 Vt.  42, 46, 557 A.2d 880, 882 (1988).  We think the court acted within that discretion in
  excluding the  answering machine messages.

                                    III.

                                     A.

       Defendants have raised three issues with respect to damages.  First,
  they argue that the  $10,000 compensatory damages award was excessive in
  light of the fact that plaintiff could itemize  damages of only $418 for
  spoiled food and electrician's services.

       The court charged the jury, without objection, that they could award
  damages for  "inconvenience, mental suffering, emotional distress, worry,
  anxiety, humiliation, and indignity."   The evidence was that plaintiff was
  unable to live in the mobile home for a number of days, first  because of
  the broken windows, and then because of the absence of heat and
  electricity.  She  testified that after the cutting of the electric line,
  she "felt terrified," she was afraid of what would  happen next, she had
  "sleepless nights," and she was "under a lot of stress."

 

       In response to the defendants' motion to set aside the verdict as
  excessive, the court ruled  that the award was within the jury's
  discretion, especially because of the evidence of emotional  distress.  We
  also agree with the court's analysis on this issue.

       We recently summarized the law applicable to a challenge to a monetary
  verdict on the  ground it was excessive:

       "In evaluating this claim, we must consider the evidence in
       the light  most favorable to the damages found by the jury
       and uphold the  verdict if there was evidence reasonably
       supporting it."  Winey v.  William E. Dailey, Inc., 161 Vt.
       129, 144, 636 A.2d 744, 753 (1993)  (citation omitted).  "To
       overturn a jury award, an appellant must  demonstrate that
       the verdict was entirely excessive . . . ."  Turgeon v. 
       Schneider, 150 Vt. 268, 272, 553 A.2d 548, 551 (1988)
       (internal  quotations omitted).

  In re Estate of Peters, 171 Vt. 381, 393, 765 A.2d 468, 477 (2000).  We
  also noted that we will not  interfere with a jury award where exact
  computation is impossible.  Id., 765 A.2d  at 477-78 (citing  Imported Car
  Center, Inc. v. Billings, 163 Vt. 76, 82, 653 A.2d 765, 770 (1994)).

       Defendants' main claim is that the compensatory damages verdict is
  excessive because it is  much higher than the amount awarded in other
  landlord misconduct cases.  See Human Rights  Comm'n v. LaBrie, Inc., 164
  Vt. 237, 242, 668 A.2d 659, 663 (1995) (challenge to eviction from  mobile
  home park because tenants had children; damages of $1500 for emotional
  injury and $3000  for loss of civil rights); Gokey v. Bessette, 154 Vt.
  560, 562-63, 580 A.2d 488, 490-91 (1990)  (award of $6600 for violation of
  warranty of habitability and retaliatory eviction).  Obviously, each  of
  the cases must be decided on its own individual facts.

       Viewing the evidence here in support of the verdict, we cannot say
  that the verdict is  entirely excessive.  The anonymous attacks on the
  security of plaintiff's home created fear for the 

 

  safety of herself and her three-year-old child and emotional damage.  There
  is no exact right amount  to compensate for this kind of injury.

                                     B.

       Defendant next argues that the court erred in allowing the jury to
  award punitive damages  against the trust.  Relying on Brueckner, 169 Vt.
  at 130, 730 A.2d  at 1096, the trust argues that  plaintiff was required to
  show that the trustees either directed, participated in or ratified Leon
  Roy's  unlawful acts, but failed to do so as shown by the dismissal of Mary
  Anne Roy as a party and the  jury verdict in favor of Marcien Roy.  The
  language of Brueckner is taken from Shortle v. Cent. Vt.  Pub. Serv. Corp.,
  137 Vt. 32, 33, 399 A.2d 517, 518 (1979), and is a truncated version of the 
  alternative elements.  The showing the trust asserts is absent is required
  only if the act on which  punitive damages is based is "that of the
  governing officers of the corporation or one lawfully  exercising their
  authority."  Id.

       The relevant elements necessary for imposition of punitive damages
  against a master or  principal are more fully explained in Restatement
  (Second) of Torts § 909 (1979).  See also  Restatement (Second) of Agency §
  217C (same).  Section 909 sets forth four alternative elements  necessary
  to impose vicarious liability for punitive damages; the third is that "the
  agent was  employed in a managerial capacity and was acting in the scope of
  employment."  Restatement  (Second) of Torts at § 909(c).  The commentary
  explains that the purpose of vicarious responsibility  in this instance,
  even in the absence of fault on the part of the employer, is to serve "as a
  deterrent to  the employment of unfit persons for important positions." 
  Id. cmt. b.  Plaintiff proved the elements  of § 909(c) and for the reason
  stated in the commentary we affirm the court's decision to uphold the 
  award of punitive damages against the trust.

 

                                     C.

       Finally, defendants argue that the punitive damages award was
  excessive and in violation of  the due process clause of the Fourteenth
  Amendment to the United States Constitution.  They rely  on their
  characterization of Leon Roy's actions as "two minor acts of vandalism" and
  the ratio  between the amount of punitive damages awarded - $100,000 - and
  the amount of compensatory  damages proved, which they assert is $418.

       We start with defendants' due process claim.  We agree that the
  critical precedent is BMW  of North America, Inc. v. Gore, which sets forth
  guidelines to determine whether a punitive damage  award is so excessive as
  to deny due process.  We do not have to get into the decision in depth to 
  decide this issue.  The BMW factors are the degree of reprehensibility, the
  ratio between  compensatory and punitive awards, and possible sanctions for
  similar conduct.  517 U.S.  at 574-75.  All of these factors support the
  jury's award of punitive damages in this case.

       The most important factor is the reprehensibility of defendants'
  conduct.  On this point,  defendants minimize Leon Roy's conduct to the
  point that it is unrecognizable.  Looking at the self-help eviction
  actions in isolation, Leon's actions in smashing all of plaintiff's windows
  and cutting  off her power are marked by violence or a threat of violence
  and demonstrate an indifference or  reckless disregard for the health and
  safety of others.  See id. at 576-77.  Although the harm he  inflicted was
  primarily emotional and economic, there was a serious threat that the acts
  would cause  physical harm, especially to plaintiff's three-year-old
  daughter.

       The central point of this case, however, is that Leon's actions
  against plaintiff should not be  viewed in isolation.  Plaintiff showed
  that Leon Roy engaged in a pattern of unlawful self-help  eviction actions
  against residents in the park.  She demonstrated that these actions were
  part of an 

 

  illegal scheme to gain ownership of all homes in the park at unreasonably
  low prices.  She showed  that defendants had been enjoined from such
  conduct in the past, but it continued.  She even showed  that smaller
  amounts of punitive damages had been awarded against defendants, but the
  awards had  not deterred the illegal conduct.  We find that defendants'
  conduct was particularly reprehensible  and warranted a large punitive
  damage award.

       To the extent that we need consider the ratio between the compensatory
  damages award and  punitive damages award, we conclude that the ratio of 10
  to 1 is reasonable in this case.  Indeed,  courts have routinely upheld
  much greater ratios applying the Gore standards.  See, e.g., Walston v. 
  Monumental Life Ins. Co., 923 P.2d 456, 467-68 (Idaho 1996); Schaffer v.
  Edward D. Jones & Co.,  552 N.W.2d 801, 815-17 (S.D. 1996).  In Harris v.
  Soley, 756 A.2d  at 509, the Maine Supreme  Court recently upheld a punitive
  damage award sixteen times that of the compensatory award for  landlord's
  "intolerable" conduct toward tenants.  The purpose of punitive damages is
  to deter  misconduct, and thus, courts can consider "the possible harm to
  other victims" that might result if  similar behavior is not deterred.  TXO
  Prod. Corp. v. Alliance Res. Corp., 509 U.S. 443, 460 (1993)  (upholding
  punitive damages award over 400 times greater than the compensatory damage
  award).   Obviously, the jury here faced a strong need to fashion a
  punitive damage award that would deter  defendants' ongoing illegal conduct
  and scheme and prevent further harm to park residents.  In  addressing this
  need, it had compelling evidence that a smaller punitive damage award,
  levied in  1986, had not deterred the misconduct.

       The possible sanctions available for like conduct also weigh in favor
  of upholding the jury's  punitive damages award.  Any person who fails to
  comply with the Act or conditions, restrictions or  limitations contained
  in a permit faces a fine of up to $1000, or imprisonment for up to six 

 

  months, or both.  10 V.S.A. § 6205(a).  The Act authorizes the State to
  revoke a park owner's  permit to operate.  Id. § 6233(c).  Furthermore, it
  is not inconceivable that defendants' conduct  could subject them to other
  criminal penalties.  See, e.g., 13 V.S.A. §§ 3701 (unlawful mischief), 
  1025 (recklessly endangering another person).

       Defendants' argument fares no better under our standards on the
  reasonableness of punitive  damage awards.  We overturn a punitive damage
  award only if it is "manifestly and grossly  excessive."  Crump v. P&C Food
  Markets, Inc., 154 Vt. 284, 298, 576 A.2d 441, 450 (1990)  (internal
  quotations omitted).  Not only do we defer to the discretion of the jury,
  see Powers v. Judd,  150 Vt. 290, 294, 553 A.2d 139, 141 (1988), we also
  defer to the judgment of the trial court which  heard the evidence, see
  Greenmoss Builders, Inc. v. Dun & Bradstreet, Inc., 143 Vt. 66, 78, 461 A.2d 414, 420 (1983), overruled on other grounds by Lent v. Huntoon, 143
  Vt. 539, 549, 470 A.2d 1162, 1170 (1983).  Although a jury can award
  punitive damages only if it has awarded  compensatory damages, we have no
  requirement that there be any particular ratio between the two  awards. 
  See Crump, 154 Vt. at 298, 576 A.2d  at 449.

       For the same reasons that the punitive damage award is not
  unconstitutional, it is also not  manifestly and grossly excessive.  The
  amount lies within the discretion of the jury.

                                     IV.

       Defendants raise two counterclaim errors: (1) Marcien and Mary Anne
  Roy were entitled to  judgment for slander as a matter of law; and (2) the
  court erred in dismissing the ejectment count. 

                                     A.

       The first of these issues arises from an amendment to defendants'
  counterclaims that they 

 

  attempted to make before the start of the evidence on the first day of
  trial.  The court denied it at  that time, but allowed it at the close of
  the evidence.  The motion was made orally, and the  amendment was never
  reduced to writing.  In essence, the charge to the jury became the only 
  description of the slander counterclaim.  It stated: "Defendants have made
  a counterclaim that Jodi  Sweet falsely accused them in public, of criminal
  conduct by stating that she believed they were  responsible for the acts of
  vandalism at her mobile home."  The claim is based on plaintiff's 
  testimony that she stated to the police, co-workers and others that she
  thought the Roys were  responsible for the vandalism.

       The charge to the jury itemized four elements of the tort, including
  that plaintiff's statements  were false and that plaintiff made them
  "without exercising the care a reasonable person would have  in determining
  whether they were true or false."  It reiterated that truth is an absolute
  defense to  slander.

       The essence of the claims of Marcien and Mary Anne Roy is that since
  they were exonerated  from direct participation in the self-help eviction,
  they were entitled to recover even though the jury  found that Leon
  committed the acts alleged and the court found that the trust, as park
  owner, was  vicariously responsible for them.

       A major difficulty with defendants' argument is that they did not show
  the allegedly  defamatory statements with any specificity and never, prior
  to their post-trial motion, tried to  differentiate among the members of
  the Roy family.  Although they raised an issue in the motion,  they adopted
  a different theory from that raised here.  They argued that the jury was
  never instructed  to consider the slander claim in light of the fact that
  it found that Marcien Roy did not personally  commit the vandalism and
  claimed "Marcien Roy is entitled to consideration by the jury of his 

 

  claim against plaintiff for slander."  We assume they did not continue with
  that theory because they  never objected to the jury instructions.

       Even if defendants have preserved their claim, we conclude that they
  have not shown  reversible error.  If they believed, as they currently
  argue, that plaintiff's statements were  defamatory as a matter of law,
  they were obligated to obtain a ruling to that effect at the close of the 
  evidence.  Instead, the issue was submitted to the jury "because the
  connotation of the . . . spoken  words was ambiguous."  Lent v. Huntoon,
  143 Vt. 539, 547, 470 A.2d 1162, 1168 (1983).  While  defendants proved
  that plaintiff made statements, they provided only sketchy evidence of the 
  content of the statements.  The jury could find that they failed to show
  that plaintiff made a  defamatory statement against Marcien or Mary Anne. 
  They could also find that any statements  made by plaintiff were true
  because the trust was responsible for the actions of Leon Roy.  See 
  Weisburgh v. Mahady, 147 Vt. 70, 73, 511 A.2d 304, 306 (1986) (statement is
  not actionable if  "substantially accurate").  Finally, they could have
  found that neither Marcien nor Mary Anne  proved any "actual harm."  Wood
  v. Wood, 166 Vt. 608, 609, 693 A.2d 673, 674 (1997) (mem.).

                                     B.

       Finally, defendants argue that the court erred in dismissing their
  counterclaim for ejectment.  The court's ruling on this issue is related to
  that affirmed above holding that plaintiff was entitled  to the protection
  of the Act and could not be evicted by self-help means.  In resolving the 
  counterclaim, however, the court went further and ruled that defendants
  were obligated to allow  plaintiff to apply to be a tenant and to consider
  her application based on the uniform admission  standards applicable to any
  applicant.  The court made this ruling in response to Leon Roy's  testimony
  that he would not consider providing a lease to any person who bought a
  mobile home 

 

  in the park without first going through the application process, and to
  defendants' legal position that  anyone who did not apply for admission
  prior to buying a home in the park was a trespasser, not  entitled to the
  protections of the Act.

       We need not get as far into the construction of the Act as the
  superior court did.  We have  ruled above that plaintiff was a mobile home
  park resident, see 10 V.S.A. § 6201(6), and, as such,  could not be evicted
  by self-help, see id. § 6237(a)(1).  The same section of the Act which
  prohibits  self-help eviction also requires that the park owner, "[p]rior
  to the commencement of any eviction  proceeding," notify the resident "by
  certified or registered mail" of the grounds for the eviction  proceeding
  or that eviction may be commenced if the resident does not pay overdue rent
  within  twenty days.  Id. § 6237(2).  Defendants never proved they sent
  such a notice.  In fact, Leon Roy  testified that he had never sent any
  written communication to plaintiff.  In the absence of such  notice, the
  court correctly ruled that defendants could not evict plaintiff by
  ejectment.

       Affirmed.


FOR THE COURT:



_______________________________________
Associate Justice


----------------------------------------------------------------------------
                                 FOOTNOTES

FN1.  Defendants have treated the evidence as prior bad act evidence,
  inadmissible under V.R.E.  404(b), despite the fact some of it related to
  events subsequent to the vandalism of plaintiff's mobile  home.  In view of
  defendants' position, we have likewise assumed that all the evidence is
  governed  by Rule 404(b).


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