Nelson v. IDOL and Franklin GroupAnnotate this Case
After Christine Nelson quit her job at Franklin Building Supply in Pocatello, Idaho, due to what she described as a hostile and demeaning work environment, she filed for unemployment benefits with the Department of Labor. The Department denied Nelson’s request for benefits, concluding that she quit her job without good cause because “reasonable alternatives were not exhausted prior to quitting.” Nelson mailed her protest via the U.S. Postal Service (“USPS”) from Pocatello, Idaho. Her letter arrived at the Department’s offices in Boise on March 7, one day past the deadline. Because the postmark did not indicate the date of mailing, Nelson’s protest was dismissed by the Department for being untimely. After a hearing, an appeals examiner concluded that although there was a USPS postmark stamped on the envelope, the red ink “blend[ed] with the red stamps,” obscuring the date. Thus, while the distribution center could be discerned from the postmark, “the remainder of the postmark [was] illegible.” Because the envelope lacked a date on the postmark, the appeals examiner concluded that the envelope should be treated as if it had no postmark at all, thereby making the date of filing the date received, which was March 7, 2019 - one day too late. Nelson timely appealed the decision of the appeals examiner to the Industrial Commission, arguing that the letter was mailed by March 1 and that she had no control over its late arrival or the absence of a legible postmark. The Commission concurred with the appeal's examiner. The Department of Labor nor the Industrial Commission considered Nelson's reason for appealing in the first place: that she lacked good cause to leave her employment. Focusing instead on the timeliness of her appeal, the Idaho Supreme Court determined the Department and Commission were mistaken in holding Nelson's filing was too late: "since once a letter is deposited for mailing it is entirely within the control of the USPS, the obscured date on the postmark stamp could only have been a result of USPS error. Thus, by the application of reason and common sense, the delivery of this letter on March 7—even with an illegible date on the postmark—conclusively proves that Nelson must have deposited her appeals letter into USPS custody on or before the March 6 filing deadline." The decision in this matter was reversed and remanded for consideration of the merits of Nelson's case.