Debra Talbert v. U.S. Bank, N.A.

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SUPREME COURT OF ARKANSAS  No.  07­497  DEBRA TALBERT,  Opinion Delivered  January 17, 2008  APPELLANT,  APPEAL  FROM  THE  PULASKI  COUNTY CIRCUIT COURT,  NO. CV 2006­7718,  HON. JAY MOODY, JUDGE,  VS.  U.S. BANK, N.A.,  APPELLEE,  AFFIRMED.  ANNABELLE CLINTON IMBER, Associate Justice  The instant appeal arises from a complaint filed by Appellee U.S. Bank, N.A., seeking  payment by Appellant Debra Talbert of an overdraft balance.  The balance originated when  a check in the amount of $84,457.57, deposited by Talbert with a U.S. Bank branch, was  dishonored by the drawee bank because the payee line was alleged to have been altered. The  Pulaski County Circuit Court granted summary judgment in favor of U.S. Bank, concluding  that Talbert breached the transfer warranties under Ark. Code Ann. § 4­4­207 (Repl. 2001  & Supp. 2007), and dismissed Talbert’s counterclaim for constructive fraud.  Talbert now  appeals, alleging that five points  of error require reversal of the circuit court’s order: 1)  Talbert possesses a defense to the claims of U.S. Bank under Ark. Code Ann. § 4­4­406  (Repl. 2001); 2) Talbert possesses a defense to the claims of U.S. Bank under Ark. Code  Ann.  §  4­3­406  (Repl.  2001);  3)  as  a  matter  of  law  and  equity,  the  conduct  and representations of U.S. Bank precluded it from being able to assert a claim against Talbert;  4) U.S. Bank was precluded from asserting a claim against Talbert for the amount in her  account at the time that U.S. Bank learned of the drawee bank’s claim of an altered payee;  5) Talbert presented evidence sufficient to support her counterclaim for constructive fraud.  As this appeal presents issues of statutory interpretation and substantial public interest, our  jurisdiction is pursuant to Ark. Sup. Ct. R. 1­2(b)(4) & (6).  We find no error and affirm.  During the summer of 2005, Talbert developed a relationship with a man known to  her as David Smith, who told her that he was from South Carolina but was currently working  in Nigeria.  Over the course of several months, Smith borrowed approximately $25,000 from  Talbert.  He  told  Talbert  that  he  wanted  to  repay  her  by  sending  her  a  check.    In  mid­  November of 2005, Talbert received a check in the amount of $84,457.57.  The check was  drawn by Pelican Management, Inc., of New Rochelle, New York, and was drawn on the  Bank  of  New  York.  The  payee  line  read,  “Accounts  Receivable:  Debra  Talbert.”    On  November 29, 2005, Talbert deposited this check with a U.S. Bank branch in Maumelle.  When Talbert expressed concern about  the  validity of the check, she was informed of a  special­collections procedure that could be employed for her protection; Talbert opted to use  this service and paid seventy­five dollars for it.  A “collection receipt form” was executed  by U.S. Bank on December 6, and the check was sent for collection to the Bank of New  York.  On January 6, 2006, the Bank of New York issued an official check to U.S. Bank for  the payment of the check, which was then credited to Talbert’s account.  On January 12,  Talbert attempted to wire $74,000 to an account with Hong Seng Bank in Hong Kong, but ­2­  U.S.  Bank  refused.  Talbert  then  began  making  large  cash  withdrawals  and  purchasing  official  checks.    Talbert  stated  that  she  was  sending  the  money  to  David  Smith  and  his  friends as requested and that she also loaned approximately $35,000 to another individual.  On  January  23,  2006,  the  Chief  Financial  Officer  of  Pelican  Management,  Inc.,  executed an “Affidavit of Forgery/Alteration” with the Bank of New York, alleging that the  payee line on the check had been changed from “Amerada Hess Corporation” to “Debra  Talbert.”  The  following  day,  the  Bank  of  New  York  informed  U.S.  Bank  that  it  was  returning the check because of the altered payee and requested that U.S. Bank place a hold  on the affected funds.  U.S. Bank placed a hold on the approximately $15,000 remaining in  Talbert’s account at the time.  Talbert was informed of the return of the check and the hold  on her account on January 26.  The hold expired on February 28.  On March 2, Talbert  withdrew most of the money and closed the account.  On April 13, 2006, Talbert was informed by letter that U.S. Bank had debited her  account for the full amount of the check.  U.S. Bank remitted the funds to the Bank of New  York, leaving an overdraft balance of $84,010.53 in Talbert’s account.  By that time, all of  the money that Talbert had withdrawn from the account had been disbursed to other persons.  A  letter  from  U.S.  Bank  dated  May  1  requested  payment  of  the  overdraft  balance  and  threatened Talbert with criminal prosecution for failure to pay.  To date, Talbert has not  repaid any portion of the overdraft balance.  U.S. Bank filed its complaint on July 14, 2006,  requesting judgment in the amount of  $84,010.53 plus any additional overdraft charges,  attorneys’  fees,  and  costs.  Talbert  filed  a  counterclaim,  alleging  that  U.S.  Bank  had ­3­  committed fraud by repeatedly assuring Talbert that the special­collections procedure, for  which she paid seventy­five dollars, would safeguard her, knowing that it would not protect  her from the situation that actually ensued.  A hearing on the counterclaim and U.S. Bank’s  motion for summary judgment was held on January 8, 2007.  On March 7, the circuit court  granted the summary­judgment motion and dismissed Talbert’s counterclaim, finding that  Talbert had made and breached transfer warranties, that liability for such a breach is strict,  and that Talbert was liable to U.S. Bank for the amount of the check plus expenses and loss  of interest incurred as a result of the breach.  Talbert filed a timely notice of appeal.  Abstract  As  a  preliminary  matter,  we  note  U.S.  Bank’s  contention  that  Talbert  provided  a  flagrantly deficient abstract in her rebrief, contrary to this court’s prior per curiam order and  our court rules.  On November 1, 2007, after the parties’ briefs had been submitted to this  court, we ordered rebriefing due to Talbert’s failure to abstract a material portion of the  transcript  of  the  summary­judgment  hearing.  Talbert  v.  U.S.  Bank,  ___  Ark.  ___,  ___  S.W.3d ___, (November 1, 2007) (per curiam).  Talbert’s revised abstract includes virtually  all  portions  of  the  hearing,  with  little  condensed,  and  is  largely  a  verbatim  copy  of  the  transcript.  Our rule on abstracting provides that the abstract “should consist of an impartial  condensation, without comment or emphasis, of only such material parts of the testimony of  the witnesses and colloquies between the court and counsel and other parties as are necessary  to an understanding of all questions presented to the Court for decision.”  Ark. Sup. Ct. R.  4­2(a)(5).  The  rule  further  states,  “If  the  Court  finds  the  abstract  or  Addendum  to  be ­4­  deficient such that the Court  cannot reach the merits of the case, or such as to cause an  unreasonable  or  unjust  delay  in  the  disposition  of  the  appeal,  the  Court  will  notify  the  appellant that he or she will be afforded an opportunity to cure any deficiencies[.]” Ark. Sup.  Ct. R. 4­2(b)(3).  If the appellant fails to file a complying abstract, “the judgment or decree  may be affirmed for noncompliance with the Rule.”  Id.  U.S. Bank urges this court to affirm  the circuit court’s order due to Talbert’s failure to provide a properly condensed abstract  after being given the opportunity to cure deficiencies.  We have stated that “excessive abstracting is as violative of our rules as omissions of  material  pleadings,  exhibits,  and  testimony.”  Forrest  City  Machine  Works,  Inc.  v.  Mosbacher, 312 Ark. 578, 587, 851 S.W.2d 443, 448 (1993).  However, Talbert’s abstract  is a mere fifteen pages long and has not prevented us from reaching the merits of the case or  caused a delay in the disposition of the appeal.  Moreover, a removal of all irrelevant or  immaterial portions would not result in a substantial change in the length of the abstract,  because nearly all portions are material and necessary to our understanding of the issues.  Finally, in its use of the word “may,” Ark. Sup. Ct. R. 4­2(b)(3) clearly indicates that this  court  has  discretion  in  deciding  whether  a  circuit  court’s  order  should  be  affirmed  for  noncompliance with the rule.  We do not find this to be a situation that warrants the remedy  of automatic affirmance.  Thus, we choose to reach the merits of the case.  Standard of Review  The standard of review when summary judgment has been granted is well settled.  Summary judgment is to be granted by a trial court only when it is clear that there are no ­5­  genuine issues of material fact to be litigated and the party is entitled to judgment as a matter  of law.  Danner v. MBNA America Bank, N.A., 369 Ark. 435, ___ S.W.3d ___ (2007).  The  standard is whether the evidence is sufficient to raise a fact issue, not whether the evidence  is sufficient to compel a conclusion.  Id.  A fact issue exists, even if the facts are not in  dispute, if the facts may result in differing conclusions as to whether the moving party is  entitled to judgment as a matter of law.  Id.  In such an instance,  summary  judgment is  inappropriate.  Id.  On  review, this court determines if summary judgment was appropriate based  on  whether the evidence presented in support of summary judgment leaves a material question  of fact unanswered.  Id.  This court views the evidence in a light most favorable to the party  against whom the motion was filed, resolving all doubts and inferences against the moving  party.  Id.  Our review focuses not only on the pleadings, but also on the affidavits and other  documents filed by the parties.  Id.  I.  Ark. Code Ann. § 4­4­406  Pursuant to Ark. Code Ann. § 4­4­207 (Repl. 2001 & Supp. 2007), “[a] customer or  collecting  bank  that  transfers  an  item  and  receives  a  settlement  or  other  consideration  warrants to the transferee and to any subsequent collecting bank that ... (3) the item has not  been  altered[.]”    Ark.  Code  Ann.  §  4­4­207(a).    Further,  “[i]f  an  item  is  dishonored,  a  customer  or  collecting  bank  transferring  the  item  and  receiving  settlement  and  other  consideration is obliged to pay the amount due on the item[.]”  Ark. Code Ann. § 4­4­207(b).  Because Talbert deposited the check at issue and received payment for it, she, as a matter of ­6­  law, warranted to U.S. Bank that the check had not been altered.  Because the check was  dishonored due to the alteration, Talbert is obliged to pay the amount due on the item.  U.S.  Bank may recover from Talbert “as damages for breach of warranty an amount equal to the  loss  suffered  as  a  result  of  the  breach,  but  not  more  than  the  amount  of  the  item  plus  expenses and loss of interest incurred as a result of the breach.”  Ark. Code Ann. § 4­4­  207(c).  Talbert, however, claims to have a defense under Ark. Code Ann. § 4­4­406 (Repl.  2001), commonly known as the “bank­statement rule.”  Section 4­4­406 reads as follows, in  pertinent part:  If a bank sends or makes available a statement  of  account or  items  pursuant  to  subsection  (a),  the  customer  must  exercise  reasonable promptness in examining the statement or the items  to determine whether any payment was not authorized because  of an alteration of an item or because a purported signature by  or on behalf of the customer was not authorized.  If, based on  the statement or items provided, the customer should reasonably  have discovered the unauthorized payment, the customer must  promptly notify the bank of the relevant facts.  Ark. Code Ann. § 4­4­406(c).  If the customer fails to comply with this duty to promptly  notify the bank, “the customer is precluded from asserting against the bank” the customer’s  unauthorized signature or any alteration on the item.  Ark. Code Ann. § 4­4­406(d).  In other  words, the bank­statement rule operates as a preclusion against the bank’s customer; if he  or she fails to review the statement of account and promptly notify the bank of any perceived  alterations or unauthorized signatures, then he or she loses the benefit of being able to assert  the alteration or unauthorized signature against the bank. ­7­  According to Talbert, this rule provides her with a defense.  As a threshold matter, we  must first determine whether this rule applies to Talbert’s situation.  When reviewing issues  of statutory interpretation, the first rule in considering the meaning and effect of a statute is  to construe it just as it reads, giving the words their ordinary and usually accepted meaning  in common language.  Maddox v. City of Fort Smith, 369 Ark. 143, ___ S.W.3d ___ (2007).  When the language of a statute is plain and unambiguous, there is no need to resort to rules  of statutory construction.  Id.  A statute is ambiguous only where it is open to two or more  constructions, or where it is of such obscure or doubtful meaning that reasonable minds  might disagree or be uncertain as to its meaning.  Id.  When a statute is clear, however, it is  given its plain meaning, and we will not reach for legislative intent; rather, that intent must  be  gathered  from the  plain  meaning  of  the  language  used.  Id.  We  are  very  hesitant  to  interpret a legislative act in a manner contrary to its express language, unless it is clear that  a drafting error or omission has circumvented legislative intent.  Id.  We find the bank­statement rule to be clear and unambiguous.  It is obvious from the  plain wording of the statute that it applies only to a customer who fails to comply with the  duty to promptly notify the bank of any perceived alterations or unauthorized signatures, and  it operates to preclude that customer from asserting the alteration or unauthorized signature  against  the  bank.  Talbert misconstrues the statute by arguing that the alleged failure of  Pelican Management to promptly notify its bank, the Bank of New York, of the alteration  somehow provides a defense to her as against U.S. Bank.  Section 4­4­406 is relevant only  to the relationship between Pelican Management and the Bank of New York; it has no effect ­8­  on the relationship between Talbert and U.S. Bank. Furthermore, even if section 4­4­406 did  have some effect on Talbert’s relationship with her bank, Pelican Management completed  the Affidavit of Forgery/Alteration with the Bank of New York on January 23, 2006, only  twelve days after the amount of the check was credited to Talbert’s account.  The bank­  statement rule is clearly inapposite in this case.  II.  Ark. Code Ann. § 4­3­406  For her second point on appeal, Talbert claims a defense under Ark. Code Ann. § 4­3­  406 (Repl. 2001), commonly known as the “negligence rule.”  Section 4­3­406 provides that  “[a] person whose failure to exercise ordinary care substantially contributes to an alteration  of an instrument or to the making of a forged signature on an instrument is precluded from  asserting the alteration or the forgery against a person who, in good faith, pays the instrument  or takes it for value or for collection.”  Ark. Code Ann. § 4­3­406(a).  It is unclear whether  Talbert seeks to assert the preclusion against U.S. Bank or against Pelican Management, but  the defense fails in either situation.  Talbert has not, at any stage of this case, presented evidence to show that any alleged  failure to exercise ordinary care on the part of either U.S. Bank or Pelican Management  substantially contributed to the alteration.  By Talbert’s own counsel’s admission, almost  nothing by way of discovery had been accomplished at the time of the hearing.  A mere  suggestion that Talbert might be able to form a defense based on facts unknown to her at this  point is not sufficient to overcome summary judgment.  This court has repeatedly stated that  if the party moving for summary judgment makes a prima facie showing that no issues of fact ­9­  exist, and the non­moving party fails to show that such issues do exist, then we must affirm  the circuit court’s grant of a summary judgment.  Golden Tee, Inc. v. Venture Golf Schools,  Inc.,  333  Ark.  253,  969  S.W.2d  625  (1998).    Upon  the  moving  party’s  showing  of  an  entitlement to summary judgment, the non­moving party must meet proof with proof and  demonstrate the existence of a material issue of fact.  Mitchell v. Lincoln, 366 Ark. 592, 237  S.W.3d 455 (2006).  Talbert has failed to meet proof with proof, as the record reveals no  evidence  supporting  an  allegation  that  negligence  on  the  part  of  U.S.  Bank  or  Pelican  Management substantially contributed to the alteration.  III.  Agreement  Talbert next contends that she and U.S. Bank agreed to impose the risk of loss on the  bank.  She relies on Ark. Code Ann. § 4­4­103 (Repl. 2001), which provides as follows, in  relevant part:  The effect of the provisions of this chapter may be varied by  agreement, but the parties to the agreement cannot disclaim a  bank’s  responsibility  for  its  lack  of  good  faith  or  failure  to  exercise ordinary care or limit the measure of damages for the  lack  or  failure.  However,  the  parties  may  determine  by  agreement the standards by which the bank’s responsibility is to  be measured if those standards are not manifestly unreasonable.  Ark. Code Ann. § 4­4­103(a).  Talbert asserts that, pursuant to this section, she and U.S.  Bank entered into an agreement to waive any obligations on the part of Talbert and to impose  the risk of loss on the bank.  She argues that, by virtue of their agreement, the bank took on  an affirmative duty to assert any available defenses under law or equity upon the return of  the check from the drawee bank.  As evidence of the existence of this agreement, Talbert ­10­  points  to  her  repeated  concern  about  the  validity  of  the  check  and  the  bank’s  offer  of  a  special­collections procedure that was intended to safeguard her.  Talbert reiterates that she  paid seventy­five dollars for the service.  She also notes that U.S. Bank never explained the  purpose of the special­collections procedure and suggests that she was led to believe that it  would guarantee that the check would be “unconditionally verified.”  Talbert contends that  U.S.  Bank  failed  to  comply  with  the  terms  of  the  agreement  by  refusing  to  pursue  any  possible defenses against Pelican Management and the Bank of New York.  The primary problem with Talbert’s argument on this point is that Ark. Code Ann. §  4­4­207  clearly  states  that  the  transfer  warranties  “cannot  be  disclaimed  with  respect  to  checks.”  Ark. Code Ann. § 4­4­207(d) (Repl. 2001 & Supp. 2007).  Talbert insists that she  did not disclaim the transfer warranties but that the agreement between her and U.S. Bank  simply waived her obligations. We find this argument unconvincing.  An agreement to waive  all obligations would also be a disclaimer of those obligations.  Although Talbert does not  characterize the agreement as disclaiming the transfer warranties, such an agreement would  have done just that.  Because a disclaimer of transfer warranties is expressly prohibited with  respect to checks by Ark. Code Ann. § 4­4­207(d), the alleged agreement would not have  been valid, even if Talbert had successfully proven its existence.  IV.  Good Faith and Ordinary Care  Talbert next contends that U.S. Bank breached its duty to act in good faith and with  ordinary care by failing to protect the approximately  $15,000 that remained in Talbert’s  account  at  the  time  the  bank was  notified  about  the  allegation  of  an  alteration.    Talbert ­11­  enumerates three ways in which U.S.  Bank  breached its duty.  First, it failed to place a  permanent  hold  on  her  account,  instead  choosing to  let  the  temporary  hold  expire,  after  which Talbert withdrew most of the money.  Second, it should have debited her account for  the amount of the check immediately, rather than waiting until the account was nearly empty.  Third, it “unconditionally reassured” her after the temporary hold expired that the remaining  money was available for withdrawal, knowing that the check was being returned.  According  to Talbert, if not for these three failures, the approximately $15,000 would have remained  in the account and lessened the overdraft balance now due.  She insists that U.S. Bank is now  precluded from an attempt to recover that amount.  Talbert provides no legal authority for the contention that the bank failed to act in  good faith and with ordinary care.  In fact, she provides no legal authority for the contention  that the bank had a duty to place a permanent hold on her account and debit her account  immediately.  Moreover, she fails to provide legal authority for the argument that a breach  of that duty results in a preclusion from asserting a claim.  Because of Talbert’s complete  failure to support her assertions with legal citations, we find this point to be without merit.  In addition, her insistence that the bank should have protected her from withdrawing money  from the account is somewhat disingenuous. Talbert was previously informed that the check  was being returned due to an alteration; yet, she chose to withdraw and spend most of the  remaining funds.  The bank was not responsible for preventing this behavior.  V.  Counterclaim  Finally,  Talbert  argues  that  she  provided  sufficient  evidence  to  support  her ­12­  counterclaim of constructive fraud.  This court has continuously held that the charge of fraud  must be sustained by clear, strong, and satisfactory proof.  Knight v. Day, 343 Ark. 402, 36  S.W.3d 300 (2001).  In the instant case, Talbert has failed to meet this standard.  She asserts  that the repeated assurances made to her by U.S. Bank that the money could be withdrawn  without  a  problem,  as  well  as  the  offer  of  the  special­collections  procedure,  constituted  actionable  misrepresentations.  However,  she  has  failed  to  submit  proof  supporting  her  constructive­fraud claim.  As previously noted, Talbert’s counsel stated at the summary­  judgment hearing that essentially no discovery had been completed.  Additionally,  Talbert’s  argument  on  this  point  strikes  us  as  a  reframing  of  her  contention that the special­collections procedure represented an agreement to impose the risk  of loss on the bank.  Talbert presents this final point as a counterclaim, but it is, in reality,  a defense she has already articulated.  Once again, we note that an alleged agreement to  waive Talbert’s obligations is essentially identical to a disclaimer, prohibited by Ark. Code  Ann. § 4­4­207(d).  Affirmed. ­13­ 

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