Thornell v. Seattle Serv. Bureau, Inc. (Majority)Annotate this Case
Plaintiff in this putative class action was a Texas resident. Plaintiff alleged she received deceptive debt collection letters from defendant Seattle Service Bureau Inc. (SSB), a corporation with its principal place of business in Washington, pursuant to the referral of unliquidated subrogation claims to SSB by State Farm Mutual Automobile Insurance Company, a corporation with its principal place of business in Illinois. Plaintiff alleges these letters constitute CPA violations by both SSB and State Farm as its principal. Plaintiff asserted she incurred damages caused by the alleged deceptive acts. This case involved two certified questions from the United States District Court for the Western District of Washington. First, the Washington Supreme Court was asked to determine whether the Washington Consumer Protection Act (CPA), chapter 19.86 RCW) allowed a cause of action for a plaintiff residing outside Washington to sue a Washington corporate defendant for allegedly deceptive acts. Second, the Court was asked to determine whether the CPA supported a cause of action for an out-of-state plaintiff to sue an out-of-state defendant for the allegedly deceptive acts of its instate agent. The United States District Court noted an absence of Washington case law providing guidance on these issues. The Washington Supreme Court answered both certified questions in the affirmative.