DENISE BRYANT V OAKPOINTE VILLA NURSING CENTRE INC

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Michigan Supreme Court Lansing, Michigan Chief Justice: Opinion Justices: Maura D. Corrigan Michael F. Cavanagh Elizabeth A. Weaver Marilyn Kelly Clifford W. Taylor Robert P. Young, Jr. Stephen J. Markman FILED JULY 30, 2004 DENISE BRYANT, Personal Representative of the Estate of Catherine Hunt, Deceased, Plaintiff-Appellee, v Nos. 121723, 121724 OAKPOINTE VILLA NURSING CENTRE, Defendant-Appellant. _______________________________ BEFORE THE ENTIRE BENCH MARKMAN, J. In this case, representative Catherine of Hunt, plaintiff, the alleges estate that Denise of Bryant, personal her deceased aunt, defendant Oakpointe Villa Nursing Centre, Inc. (Oakpointe), is liable for the death of her aunt, who died from positional asphyxiation while in defendant’s care. Plaintiff has alleged that defendant was negligent in four distinct ways: (1) by failing to provide “an accident-free environment” for her aunt; (2) by failing to train its Certified Evaluated Nursing Assistants (CENAs) to recognize and counter the risk of positional asphyxiation posed by bed rails; (3) by failing to take adequate corrective measures after finding Ms. Hunt entangled in her bedding on the day before her asphyxiation; and (4) by failing to inspect plaintiff’s bed arrangements to ensure “that the risk of positional asphyxia did not exist for plaintiff’s decedent.” We are required in this appeal to determine whether each claim sounds in medical malpractice or ordinary negligence. Plaintiff’s “accident-free environment” claim is one of strict liability; because medical malpractice requires proof of negligence, this claim is not legally cognizable. Moreover, under the standards set forth in Dorris v Detroit Osteopathic Hosp Corp, 460 Mich 26; 594 NW2d 455 (1999), plaintiff’s failure-to-train and failure-to-inspect claims sound in medical malpractice. Plaintiff’s claim that defendant failed to take action after its employees found Ms. Hunt entangled in her bedding on the day before her asphyxiation, however, sounds in ordinary negligence. We reverse the judgment of the Court of Appeals and remand this case to the Wayne Circuit Court for proceedings on plaintiff’s claim of ordinary negligence and, given the equities in this case, on her two medical malpractice claims as well. I. BACKGROUND Plaintiff’s decedent, Catherine Hunt, was a resident 2 She suffered from multi-infarct dementia1 and of Oakpointe. diabetes, had suffered several strokes, and required twenty-four-hour-a-day care for all her needs, including locomotion, Hunt’s dressing, condition eating, impaired her toileting, judgment and and ability and, in turn, caused cerebral atrophy. bathing. reasoning Hunt had no control over her locomotive skills and was prone to sliding about uncontrollably and, therefore, she was at risk for suffocation by “positional asphyxia.”2 Because Hunt had no control over her locomotive skills, Dr. Donald Dreyfuss, defendant’s medical director, 1 According to Tabers Cyclopedic (2002), “dementia” constitutes Medical Dictionary progressive, irreversible decline in mental function, marked by memory impairment and, often, deficits in reasoning, judgment, abstract thought, registration, comprehension, learning, task execution, and use of language. The cognitive impairments diminish a person’s social, occupational, and intellectual abilities. “Multi-infarct dementia” constitutes [d]ementia resulting from multiple small strokes. . . . The cognitive deficits of multiinfarct dementia appear suddenly, in “step-wise” fashion. The disease is . . . most common in patients with hypertension, diabetes mellitus, or other risk factors for generalized atherosclerosis. Brain imaging in patients with this form of dementia shows multiple lacunar infarctions. [Id.] 2 “Positional asphyxia refers to suffocation that results when someone’s position prevents them from breathing properly. See <http://en.wikipedia.org/wiki/ Positional_asphyxia> (accessed July 27, 2004). 3 authorized the use of various physical restraints. These included bed rails to keep Hunt from sliding out of the bed, as well as a restraining vest that kept her from moving her arms, thereby impeding her ability to slide. The authorized restraints also included wedges or bumper pads that were placed on the outer edge of the mattress to keep her from hurting herself by striking, or entangling hereself in, the rails. The use of restraints of this sort is regulated by the state of Michigan to prevent overuse and excessive patient confinement, and must be authorized by a physician.3 Several persons cared for Hunt on a twenty-four-hour basis, including registered nurses, practical nurses, and nursing assistants (CENAs). On March 1, 1997, nursing assistants Monee Olds and Valerie Roundtree noticed that Hunt was lying in her bed very close to the bed rails and 3 MCL 333.20201(2)(l) specifies, with regard to restraints generally, that “[a] patient or resident is entitled to be free from mental and physical abuse and from physical and chemical restraints, except those restraints authorized in writing by the attending physician for a specified and limited time . . . .” Regarding bed rails in particular, MCL 333.21734(1) provides, in relevant part: A nursing home shall provide bed rails to a resident only upon receipt of a signed consent form authorizing bed rail use and a written order from the resident's attending physician that contains statements and determinations regarding medical symptoms and that specifies the circumstances under which bed rails are to be used. 4 was tangled in her restraining vest, gown, and bedsheets. They untangled her from her vest and gown and attempted to position bed wedges onto decedent’s bed to prevent her from slipping into a gap that existed between the mattress and bed rail. The nursing assistants testified that they informed their supervisor that the wedges were not sticking properly and kept falling off, and that better care should be taken in that regard for all patients or else the patients could hurt or even fatally injure themselves.4 The next day, March 2, 1997, Hunt slipped between the rails of her bed and was in large part out of the bed with the lower half of her body on the floor but her head and neck under the bed side rail and her neck wedged in the gap between the rail and the mattress, thus preventing her from breathing. When Hunt was extricated, she was transported to a hospital. There was no recovery and, on March 4, 1997, she was taken off life support and died. The cause of her death was listed as positional asphyxia. Plaintiff filed a suit alleging ordinary negligence against defendant in the Wayne Circuit Court in April 1998. In May 1998, defendant moved for summary disposition pursuant to MCR 2.116(C)(4) and (C)(8), on the basis that plaintiff’s claims sounded in medical malpractice rather 4 Whether the CENAs actually made the report, as plaintiff notes in its brief to this Court, is in dispute. 5 than ordinary negligence. Harwood ruled that In August 1998, Judge Pamela plaintiff’s complaint sounded ordinary negligence and allowed the case to proceed. in In January 1999, Judge Harwood recused herself from the case and it was reassigned to Judge John Murphy. In June 1999, plaintiff filed a first amended complaint still alleging ordinary negligence. It contained three counts. These were, first, ordinary negligence “by and defendant’s through” negligent gross infliction negligence by of employees generally; emotional distress; defendant’s employees and second, third, generally. Plaintiff’s “ordinary negligence” count—the claim at issue in this appeal—contained four distinct claims against defendant: (a) Negligently and recklessly failing to assure that plaintiff’s decedent was provided with an accident-free environment; (b) Negligently and recklessly failing to train CENAs to assess the risk of positional asphyxia by plaintiff’s decedent despite having received specific warnings by the United States Food and Drug Administration about the dangers of death caused by positional asphyxia in bed rails; (c) Negligently and recklessly failing to take steps to protect plaintiff’s decedent when she was, in fact, discovered on March 1 entangled between the bed rails and the mattress; (d) Negligently and recklessly failing to inspect the beds, bed frames and mattresses to assure that the risk of positional asphyxia did not exist for plaintiff’s decedent. 6 In October 1999, defendant again moved for summary disposition on the basis that plaintiff’s new claims of ordinary negligence, in fact, sounded in medical malpractice. Unlike Judge Harwood, Judge Murphy, in June 2000, with agreed defendant and ruled that plaintiff’s “ordinary negligence” count sounded in medical malpractice.5 In addition, he ruled that, although ordinary negligence claims could be brought against the nursing assistants individually, these claims had not properly been pleaded. The court therefore dismissed the complaint in its entirety without prejudice. Plaintiff appealed the dismissal to the Court of Appeals. Meanwhile, however, seeking to comply with Judge Murphy’s decision, plaintiff, in August 2000, filed a notice of intent to sue in medical malpractice pursuant to MCL 600.2912b filing a malpractice. and, second in February amended 2001, complaint refiled her alleging case, medical Defendant again brought a motion to dismiss pursuant to 2.116(C)(7), on the basis that the two-year medical malpractice period of limitations had expired. Judge Murphy, in June 2001, disagreed and held that the period of limitations was tolled when Judge Harwood issued 5 The trial court found that this case was indistinguishable from Starr v Providence Hosp, 109 Mich App 762; 312 NW2d 152 (1981), and Waatti v Marquette Gen Hosp, Inc, 122 Mich App 44; 329 NW2d 526 (1982). 7 her August 1998 decision until that decision was reversed by himself in June 2000. Defendant appealed this decision to the Court of Appeals. The Court of Appeals consolidated plaintiff’s appeal from Judge Murphy’s June 2000 decision appeal from his June 2001 decision. with defendant’s The Court of Appeals held in plaintiff’s favor, finding that the case sounded in ordinary negligence.6 The Court recognized that, having so held, the issue regarding the tolling of the period of limitations was moot. However, the Court concluded, in dictum, that if plaintiff’s claim had sounded in medical malpractice, Scarsella v Pollak, 461 Mich 547; 607 NW2d 711 (2000), would Defendant require appealed plaintiff’s case the its dismissal Court sounded in of with Appeals ordinary prejudice. decision negligence, that and we granted leave to appeal in this case and in Lawrence v Battle Creek Health Systems, 468 Mich 944 (2003), ordering that the two cases be argued and submitted together.7 II. STANDARD In ordinary determining negligence whether or the medical OF REVIEW nature of malpractice, a as claim is well as whether such claim is barred because of the statute of 6 Unpublished opinion per curiam, issued May 21, 2002 (Docket Nos. 228972, 234992). 7 468 Mich 943 (2003). 8 limitations, a court does so under MCR 2.116(C)(7). review such claims de novo. We Fane v Detroit Library Comm, 465 Mich 68, 74; 631 NW2d 678 (2001). In making a decision under MCR 2.116(C)(7), we consider all documentary evidence submitted by the parties, accepting as true the contents of the complaint documents unless affidavits specifically contradict or other it. appropriate Fane, supra; see also MCR 2.116(G)(5)-(6). III. MEDICAL MALPRACTICE VS. ORDINARY NEGLIGENCE The first issue in any purported medical malpractice case concerns whether it is being brought against someone who, or an entity that, is capable of malpractice. In addressing this issue, defendant argues that, because MCL 600.5838a refers to “the medical malpractice of . . . an employee or agent of a licensed health facility or agency who is engaging in or otherwise assisting in medical care and treatment,” malpractice plaintiff’s for the simple claim sounds in medical that it alleges reason negligence committed by an employee of a licensed health care facility treatment. is an who was engaging in medical care and In response, we point out that MCL 600.5838a(1) accrual statute that indicates malpractice cause of action accrues. when a medical Additionally, as we noted in Adkins v Annapolis Hosp, 420 Mich 87, 94-95; 360 NW2d 150 (1984), this statute 9 likewise expands the traditional common-law list of those who are subject to medical malpractice actions.8 However, we caution that, although § 5838a expands the category of who may be subject to a medical malpractice action, it does not define what constitutes a medical malpractice action.9 The fact that an 8 In construing the former MCL 600.5838, in which, in the context of an accrual statute, the Legislature listed a wide array of specific health care professionals and entities who could potentially be subject to medical malpractice, we stated: While it is true that [the former] RJA § 5838 is an accrual provision, not a definitional section, there can be no other meaning of this language other than that [those health care occupations listed in the former § 5838] may be guilty of malpractice. Otherwise, there would be no reason to list those occupations in an accrual section. A malpractice action cannot accrue against someone who, or something that, is incapable of malpractice. . . . [The former § 5838] evidenced a legislative intent to alter the common law and subject other health professionals [as opposed to physicians and surgeons only] to potential liability for malpractice. [Adkins, 420 Mich 9495.] The former § 5838 was amended by 1986 PA 178, as a result of which, the accrual provision relevant to medical malpractice actions was reenacted under the current § 5838a. Instead of listing specific health care professionals and entities subject to medical malpractice, the current § 5838a refers generally to a “licensed health care professional, licensed health facility or agency, or an employee or agent of a licensed health facility or agency who is engaging in or otherwise assisting in medical care and treatment . . . .” 9 Perhaps complicating an understanding of this body of law is this Court’s unanimous peremptory order in 1998 in Regalski v Cardiology Assoc, PC, 459 Mich 891 (1998). In 10 employee of a licensed health care facility was engaging in medical care at the time the alleged negligence occurred means that the plaintiff’s claim may possibly sound in medical malpractice; it does not mean that the plaintiff’s claim certainly sounds in medical malpractice. The second issue concerns whether the alleged claim sounds in medical malpractice. A medical malpractice claim is distinguished by two defining characteristics. First, medical malpractice can occur only “‘within the course of a Regalski, we were presented with a case in which the Court of Appeals had held that the plaintiff’s claim that the defendant’s medical technician was negligent in assisting the patient’s movement out of a wheelchair and onto the examining table was a matter of ordinary negligence. We reversed and concluded that this was not ordinary negligence but medical malpractice. While the facts of that case were only briefly stated, we interpret this Court’s Regalski holding to mean that the facts in that case led to the conclusion that the particular assistance rendered to that patient involved a professional relationship and implicated a medical judgment. Even in the wake of Regalski, then, injuries incurred while a patient is being transferred from a wheelchair to an examining table (to take one example) may or may not implicate professional judgment. The court must examine the particular factual setting of the plaintiff’s claim in order to determine whether the circumstances—for example, the medical condition of the plaintiff or the sophistication required to safely effect the move—implicate medical judgment as explained in Dorris. In citing the medical malpractice accrual statute, MCL 600.5838a(1), in Regalski, we have caused some, including defendant herein, to venture that we were holding that this statute can also be understood as defining medical malpractice. This understanding is incorrect for the reasons that we have stated. 11 professional relationship.’” omitted). Second, Dorris, supra at 45 (citation claims of medical malpractice necessarily “raise questions involving medical judgment.” Id. at 46. “raise Claims of ordinary negligence, by contrast, issues that are within the experience of the [fact-finder].” common Id. knowledge and Therefore, a court must ask two fundamental questions in determining whether a claim sounds in ordinary negligence or medical malpractice: (1) whether the claim pertains to an action that occurred within the course of a professional relationship; and (2) whether the claim raises questions of medical judgment beyond the realm of common knowledge and experience. If both these questions are answered in the affirmative, the action is subject to the procedural and substantive requirements that govern medical malpractice actions. In considering whether there has been a professional relationship between the plaintiff and Dorris is central to our analysis. Court held: the defendant, In that case, this “‘The key to a medical malpractice claim is whether it is alleged that the negligence occurred within the course of a professional relationship.’” Id. at 45, quoting Bronson v Sisters of Mercy Health Corp, 175 Mich App 647, 652; relationship malpractice 438 NW2d sufficient exists in 276 (1989). A professional to support a claim of medical those cases in which a licensed 12 health care professional, licensed health care facility, or the agents or employees of a licensed health care facility, were subject to a contractual duty that required that professional, that facility, or the agents or employees of that facility, to render professional health care services to the plaintiff. See Dyer v Trachtman, 470 Mich 45; 679 NW2d 311 (2004);10 Delahunt v Finton, 244 Mich 226, 230; 221 NW 168 (1928) (“Malpractice, in its ordinary sense, is the negligent performance by a physician or surgeon of the duties devolved and incumbent upon him on account of his contractual relations with his patient.”);11 see also Hill v Kokosky, 186 Mich App 300, 302-303; 463 NW2d 265 (1990); Oja v Kin, 229 Mich App 184, 187; 581 NW2d 739 (1998). After ascertaining that the professional relationship test is met, the next step is determining whether the claim raises questions of medical judgment requiring expert 10 We held in Dyer that in an action for negligence in performing an independent medical examination (IME), the plaintiff’s claim sounded in medical malpractice rather than ordinary negligence, but that a physician incurred only a limited form of medical malpractice liability in performing the IME. Id. This conclusion was based on the contractual relationship between the parties. 11 When the Delahunt decision was rendered in 1928, only physicians and surgeons could be sued in medical malpractice. See, for example, Kambas v St Joseph’s Mercy Hosp of Detroit, 389 Mich 249; 205 NW2d 431 (1973). As observed in n 8, the Legislature has since expanded the common-law list of those who potentially may be subject to medical malpractice liability. See MCL 600.5838a; Adkins, 420 Mich 94-95. 13 testimony or, on the other hand, whether it alleges facts within the experience. realm If of the a jury’s common reasonableness of knowledge the and health care professionals’ action can be evaluated by lay jurors, on the basis of their common knowledge and experience, it is ordinary negligence. If, on the other hand, the reasonableness of the action can be evaluated by a jury only after having been presented the standards of care pertaining to the medical issue before the jury explained by experts, a medical malpractice claim is involved. As we stated in Dorris: The determination whether a claim will be held to the standards of proof and procedural requirements of a medical malpractice claim as opposed to an ordinary negligence claim depends on whether the facts allegedly raise issues that are within the common knowledge and experience of the jury or, alternatively, raise questions involving medical judgment. [Dorris, supra at 46, citing Wilson v Stilwill, 411 Mich 587, 611; 309 NW2d 898 (1981).] Contributing to an understanding of what constitutes a “medical judgment” is Adkins v Annapolis Hosp, 116 Mich App 558; 323 NW2d 482 (1982), in which the Court of Appeals held: [M]edical malpractice . . . has been defined as the failure of a member of the medical profession, employed to treat a case professionally, to fulfill the duty to exercise that degree of skill, care and diligence exercised by members of the same profession, practicing in the same or similar locality, in light of the present state of medical science. 14 [Citation omitted.] IV. ANALYSIS OF ALLEGATIONS We now turn to the complaint in the present case.12 Plaintiff alleges that defendant is liable for: (1) negligently failing to assure that plaintiff’s decedent was provided with an accident-free environment; (2) negligently failing to inspect the bed, bed frame, and mattress to assure the plaintiff’s decedent was not at risk of suffocation; (3) negligently failing to properly train its CENAs regarding the risk to decedent of positional asphyxiation posed by the bed rails; and (4) negligently failing to take steps to protect decedent from further harm or injury after discovering her entangled between her bed rail and mattress on March 1. We address the application of Dorris to each of these claims below.13 A. PROFESSIONAL RELATIONSHIP The first question in determining whether these claims sound in ordinary negligence or medical malpractice is whether there was a professional relationship between the 12 Because the Court of Appeals majority in this case based its decision on plaintiff’s June 1999 first amended complaint, we will use the claims in that complaint to analyze this case. 13 As stated, we address only Count I of plaintiff’s first amended complaint. Counts II and III (negligent infliction of emotional distress and gross negligence) may be addressed by the parties on remand in light of our decision regarding count I. 15 allegedly negligent party and the injured party. This analysis is fairly straightforward and, in this case, is identical for each of plaintiff’s claims. Because defendant, Oakpointe Villa Nursing Centre, Inc., a licensed health care facility, was under a contractual duty requiring both it and its employees to render professional health care services to plaintiff’s decedent, a professional relationship existed to support a claim for medical malpractice. B. MEDICAL JUDGMENT VS. LAY KNOWLEDGE The second question is whether the acts of negligence alleged “raise issues that are within the common knowledge and experience of the jury or, alternatively, questions involving medical judgment.” raise Dorris, supra at 46. 1. “ACCIDENT-FREE ENVIRONMENT” Plaintiff’s first claim is that defendant “fail[ed] to assure that plaintiff’s decedent accident-free environment.” liability that negligence or ordinary is not medical negligence, was with an This is an assertion of strict cognizable malpractice. the provided test is in either With whether ordinary reference the to defendant breached a duty that proximately caused an injury to the plaintiff. See, e.g., Haliw v Sterling Hts, 464 Mich 297, 309-310; 627 NW2d 581 (2001). 16 With reference to medical malpractice law, the Legislature has directed in 600.2912a et seq., that negligence is the standard. strict liability is inapplicable negligence or medical malpractice. to either MCL Thus, ordinary As a result, because this claim is unrecognized in this area of our law, this allegation states no claim at all. 2. FAILURE TO TRAIN Next, we must determine whether plaintiff’s claim that defendant failed to train its staff “to assess the risk of potential asphyxia” is one that requires expert testimony on medical issues. In Dorris at 47, we stated that the plaintiff’s allegations “concerning staffing decisions and patient monitoring involve medical management and questions are not of issues professional of ordinary negligence that can be judged by the common knowledge and experience of a jury.” That is not to say, however, that all cases concerning failure to train health care employees in the proper monitoring of patients are claims that sound in medical whether the malpractice. alleged The facts pertinent raise question questions of remains medical judgment or questions that are within the common knowledge and experience of the jury. Id. at 46. In Dorris, the staff training and patient monitoring issue sounded in medical malpractice because “[t]he ordinary layman does not know the type of supervision or 17 monitoring that is required for psychiatric patients in a psychiatric ward.” knowing how to Id. at 47 (emphasis added). correctly monitor psychiatric That is, patients requires a specialized knowledge of the complex diseases of the mind that may affect psychiatric patients and how those diseases may influence their behavior, and such knowledge is simply not within the realm of “common knowledge.” Similarly, in order to assess the risk of positional asphyxiation posed by bed railings, specialized knowledge is generally required, as was notably shown by the deposition testimony of plaintiff’s own expert, Dr. Steven Miles. Dr. Miles testified that hospitals may employ a number of different bed rails depending on the needs of a particular whether a patient.14 bed rail patient requires history and Accordingly, creates knowledge behavior.15 a of It risk the of that is assessment entrapment patient’s this for of a medical particularized 14 Deposition Testimony of Dr. Steven Miles (“Well, first off, there’s no such thing as generic side rails.”). 15 Dr. Miles testified: Q. Okay. When you indicated that [Hunt] required assistance for activities of daily living, are all persons who require assistance for such activities at risk for entrapment? A. No. As I stated in my previous comment, that the overall profile is one of being frail and disabled and having poor judgment and a history of impulsive behavior and a history of 18 knowledge, according to Dr. Miles, that should prompt a treating facility to use the bedding arrangement that best suits a patient’s “individualized treatment plan,” and to properly train inherent in its that employees bedding to recognize arrangement and to any risks adequately monitor patients to minimize those risks. In describing the appropriate arrangement for plaintiff’s decedent, Dr. Miles testified: This patient had a long history of slide and fall-type injuries, and her entire environment should have been adjusted as part of the individualized treatment plan for this. And furthermore, the facility had a general obligation to all of its patients, including Ms. Hunt, to provide beds that did no prevent—present a space that was large enough for an entrapment asphyxiation. And they should have been particularly aggressive in using that type of equipment for Ms. Hunt. This testimony demonstrates that the ability to assess the risk of positional employees to asphyxia properly and, assess that exercise of professional judgment. gets more complicated when thus, one the risk, training involves of the The picture necessarily considers additional restraint mechanisms used in tandem with bed railing such as vests or pelvic restraints to promote the safety of patients. previous near entrapments. These are the people who are at risk, not the presence of any one of those. 19 Indeed, an article in the Journal of the American Geriatrics Society coauthored by plaintiff’s expert, Dr. Miles, stresses the need for “clinical and ergonomic changes” in the use of bed rails and decries the widespread use of bed railings “without . . . a clear sense of their role in a treatment plan and without regulatory attention to their design.”16 This article concludes with a call for nursing homes to limit the use of bedrails, but notes that research into the relative costs and benefits of using bedrails is “needed urgently.”17 This defendant much is clear: adequately in trained order its to CENAs determine to whether recognize the risks posed by particular configurations of bed rails and other prescribed restraint systems, therefore, the factfinder will specialists about generally in require expert use of these risks their the and on how testimony systems much of on what currently know this knowledge defendant ought to have conveyed to its staff. Given the patent need in this case for expert testimony regarding plaintiff’s claim of failure to train, we conclude that this claim sounds in medical malpractice under Dorris. 16 Kara Parker and Steven H. Miles, Deaths caused by bedrails, 45 J Am Geriac Soc 797 (1997). 17 Id., p 799. 20 3. FAILURE TO INSPECT Next, plaintiff alleges that defendant is liable for “[n]egligently and recklessly failing to inspect the beds, bed frames and mattress to of It is clear from the record in this case that defendant and its for risk decedent.” to exist the asphyxia “failure not that positional plaintiff’s did assure plaintiff’s inspect” is not actually agents claim failed to that check Ms. Hunt’s bedding arrangements,18 but that defendant failed to recognize that her bedding arrangements posed a risk of asphyxiation. As shown deposition above, testimony asphyxiation posed a given history. of by patient to patient. for and patient a as demonstrated plaintiff’s bedding expert, arrangement through the the risk varies of from The restraining mechanisms appropriate depend upon that patient’s medical Thus, restraints such as bed railings are, in the terminology of plaintiff’s expert physician, part of a patient’s “individualized treatment plan.” The risk assessment at issue in this claim, in our judgment, is beyond the ken of common knowledge, because 18 Indeed, plaintiff repeatedly stresses that defendant’s agents saw the gap between the bed and the railing and failed to recognize that this gap created a risk of asphyxiation. See § IV(B)(4) later in this opinion. 21 such an assessment require understanding and consideration of the risks particular and set of benefits of restraints using in and light medical history and treatment goals. maintaining of a a patient’s In order to determine then whether defendant has been negligent in assessing the risk posed by Hunt’s bedding arrangement, the fact-finder must rely on expert testimony. This claim, like the claim described above, sounds in medical malpractice. 4. FAILURE We those turn, finally, discussed to a previously. TO TAKE STEPS claim fundamentally Plaintiff unlike alleges that defendant “[n]egligently and recklessly fail[ed] to take steps to protect plaintiff’s decedent when she was, in fact, discovered on March 1 [1997] entangled between the bed rails and the mattress.” This claim refers to an incident on March 1, 1997—the day before Ms. Hunt was asphyxiated—when two of defendant’s CENAs found Ms. Hunt tangled in her bedding and dangerously close to asphyxiating herself in the bed rails. According to the CENAs, they moved Ms. Hunt away from the rail and informed their supervising nurses that Ms. Hunt was at risk of asphyxiation. Plaintiff now contends, therefore, that defendant had notice of the risk of asphyxiation through the knowledge of its agents and, despite this 22 knowledge of the problem, defendant did nothing to rectify it. that plaintiff’s defendant took allegation in inappropriate It bears repeating this steps claim in is dealing not that with the patient’s compulsive sliding problem or that defendant’s agents were negligent in creating the hazard in the first place. Instead, plaintiff claims that defendant knew of the hazard that led to her death and did nothing about it. This claim sounds in ordinary negligence. testimony is necessary to determine No expert whether defendant’s employees should have taken some sort of corrective action to prevent future harm after learning of the hazard. The fact-finder can rely on common knowledge and experience in determining whether defendant ought to have made an attempt to reduce a known risk of imminent harm to one of its charges. Suppose, for example, that two CENAs employed by defendant discovered that a resident had slid underwater while taking a bath. Realizing that the resident might drown, the CENAs lift him above the water. They recognize that the resident’s medical condition is such that he is likely to slide underwater again and, accordingly, notify a supervising nurse of the problem. they The nurse, then, does nothing at all to rectify the problem, and the resident drowns while taking a bath the next day. If a party alleges in a lawsuit that the nursing home 23 was negligent in allowing the decedent to take a bath under conditions known to be hazardous, the Dorris standard would dictate that the claim sounds in ordinary negligence. No expert testimony is necessary to show that the defendant acted negligently by failing to take any corrective action after learning of the problem. A fact-finder relying only on common knowledge and experience can readily determine whether the defendant’s response was sufficient. Similarly, order to no expert determine testimony whether is defendant required in negligent was here in failing to respond after its agents noticed that Ms. Hunt was at risk of asphyxiation. Professional judgment might be implicated if plaintiff alleged that defendant responded inadequately, allegation but, in given this case, the substance the of fact-finder plaintiff’s need only determine whether any corrective action to reduce the risk of reccurrence was taken after defendant’s agents noticed that Ms. Hunt was in peril. claim of ordinary Thus, plaintiff has stated a negligence under the standards articulated in Dorris. V. STATUTE OF LIMITATIONS Having decided that three of plaintiff’s claims sound in medical malpractice, we must determine whether plaintiff’s medical malpractice claims are now time-barred. See MCR 2.116(C)(7). 24 The period of limitations for a medical malpractice action is ordinarily two years. MCL 600.5805(6). According to MCL 600.5852, plaintiff had two years from the date she was representative issued of letters Hunt’s malpractice complaint. of authority estate to as personal a medical file Because the letters of authority were issued to plaintiff on January 20, 1998, the medical malpractice action had to be filed by January 20, 2000. Thus, under ordinary circumstances, plaintiff’s February 7, 2001, medical malpractice complaint (her third complaint in total) would be time-barred. The equities of this case, however, compel a different result. medical The distinction malpractice and between those actions sounding sounding in in ordinary negligence is one that has troubled the bench and bar in Michigan, even in the wake of our opinion in Dorris. Plaintiff’s failure to comply with the applicable statute of limitations is the product of an understandable confusion about the legal nature of her claim, rather than a negligent failure to preserve her rights. for this case and others now pending procedural circumstances, we Accordingly, that involve similar conclude that plaintiff’s medical malpractice claims may proceed to trial along with plaintiff's ordinary negligence claim. MCR 7.316(A)(7). However, in future cases of this nature, in which the line 25 between ordinary negligence and medical malpractice is not easily distinguishable, plaintiffs are advised as a matter of prudence to file their claims alternatively in medical malpractice and ordinary negligence within the applicable period of limitations.19 VI. CONCLUSION Plaintiff has stated two claims that require expert testimony and therefore Although these claims sound were in filed medical after malpractice. the applicable period of limitations had run and would ordinarily be timebarred, the procedural features of this case dictate that plaintiff should be permitted to proceed with her medical malpractice claims. The claim that defendant negligently failed to respond after learning that Ms. Hunt’s bedding arrangements created ordinary negligence. a risk of asphyxiation sounds in Finally, plaintiff’s claim regarding an “accident-free environment” sounds in strict liability and is not cognizable. Accordingly, we reverse the judgment of the Court of Appeals and remand this case to the circuit court for further proceedings consistent with 19 If the trial court thereafter rules that the claim sounds in ordinary negligence and not medical malpractice, and may thus proceed in ordinary negligence, and this ruling is subsequently reversed on appeal, the plaintiff will nonetheless have preserved the right to proceed with the medical malpractice cause of action by having filed in medical malpractice within the period of limitations. 26 this opinion. Stephen J. Markman Maura D. Corrigan Elizabeth A. Weaver Clifford W. Taylor Robert P. Young, Jr. 27 S T A T E O F M I C H I G A N SUPREME COURT DENISE BRYANT, personal representative of the estate of Catherine Hunt, deceased, Plaintiff-Appellee, v Nos. 121723-121724 OAKPOINTE VILLA NURSING CENTRE, INC., Defendant-Appellant. _______________________________ KELLY, J. (dissenting). The question in this case is whether plaintiff's claims sound in medical malpractice or ordinary negligence. I disagree with the majority’s reading of plaintiff’s complaint and believe that all of plaintiff’s claims sound in ordinary negligence. I also disagree with the majority’s analysis of the statute of limitations issue. BACKGROUND Plaintiff's nursing care decedent facility. was a Among resident her of needs defendant’s were safety restraints on her bed to prevent her from falling out and injuring herself. In early 1997, defendant’s nurses’ assistants noted that she had developed a propensity to move around in bed. Because of her petite stature and the configuration of the bed, she was in danger of slipping under the bedrails and catching her neck. This could lead to strangulation and death. Shortly after, the assistants’ fears were realized. First, they discovered plaintiff’s decedent “tangled up in the rails,” her clothes, and the bedding. They successfully extricated her, but feared that she was in grave danger of being hanged. the restraint configuration. Yet, no change was made in The next day, discovered caught by her neck under the rails. she did not recover. she was This time, She died two days later after being removed from life support. Plaintiff Following brought pretrial suit motions against for the summary facility. disposition, plaintiff was allowed to file a first amended complaint in June 1999. ordinary She alleged negligence, three negligent distress, and gross negligence.1 counts infliction Ante at 6. of negligence: of emotional Central to the resolution of this case is plaintiff’s count for ordinary negligence. The distinct ordinary claims. negligence The first 1 count was consisted that of defendant, four by Plaintiff alleged that defendant negligently inflicted emotional distress on her by attempting to conceal the true circumstances of her decedent's death. The third count alleged that the nurses’ assistants were grossly negligent for failing to inform their supervisors that they had found decedent entangled in her bedding the day before her death. 2 providing medical care and housing to plaintiff’s decedent, owed her decedent environment. a duty to provide an accident-free Defendant had a duty, plaintiff asserted, to assure that plaintiff’s decedent was not subjected to an unreasonable risk of injury. Second, plaintiff asserted that defendant breached its duty to train its staff to recognize the danger posed by bedrails. According to plaintiff’s complaint, defendant had received specific information about this danger from the United States Food and Drug Administration (FDA). The allegation is that defendant failed to take precautions or share this information with its staff. Third, plaintiff asserted that defendant discovered plaintiff’s decedent caught between the rails and mattress. Plaintiff complains recurrence by that not defendant remedying failed the to prevent a rails-mattress configuration. Fourth, plaintiff asserted that defendant had failed to inspect the bed’s configuration to ensure that a danger of strangulation was not present. Defendant moved for summary disposition under MCR 2.116(C)(7), and the circuit court granted the motion. It determined that plaintiff’s ordinary negligence claims were really allegations of medical malpractice. Plaintiff appealed to the Court of Appeals. 3 She also took measures to preserve her claims as malpractice claims by filing an amended complaint and a notice of intent to sue pursuant to MCL 600.2912b. Defendant moved to dismiss, asserting that the suit was time-barred under the medical malpractice statutory 600.5805(6). When period the of circuit limitations. court held MCL that the statutory period had been tolled, defendant went to the Court of Appeals. The Court appeals. of Appeals consolidated both parties' It concluded that plaintiff's claims sounded in ordinary negligence, adding that they would be barred by the limitations malpractice. 21, 2002 defendant’s period if they sounded in medical Unpublished opinion per curiam, issued May (Docket Nos. subsequent 228972, 234992). application for We leave granted to appeal.2 468 Mich 943 (2003). The majority determines that only one of plaintiff’s claims sounds in ordinary negligence, that another is not cognizable under Michigan law, and that the other two are medical malpractice claims. facts: It bases its holding on two One, defendant did not respond at all upon finding plaintiff’s therefore, decedent one of entangled plaintiff’s 2 in claims her is bedding for and, ordinary We also ordered that the case be argued and submitted with Lawrence v Battle Creek Health Systems, 468 Mich 944 (2003). 4 negligence. Two, the use of bedrails must be prescribed by a medical professional and, therefore, the remaining claims necessarily sound in medical malpractice. STANDARD OF REVIEW We review motions for summary disposition under MCR 2.116(C)(7) de novo. complaint and documents specifically We accept the allegations in the documentary evidence contradict as true them. unless Fane v other Detroit Library Comm, 465 Mich 68, 74; 631 NW2d 678 (2001). MEDICAL MALPRACTICE VERSUS ORDINARY NEGLIGENCE In Adkins v Annapolis Hosp,3 we recognized that ordinary negligence could occur in the course of medical care. In this case, plaintiff is alleging that ordinary negligence occurred. She does not dispute that a professional medical relationship existed between defendant and her decedent. But she relies on the established fact that every medical professional remains under a duty to exercise reasonable care. Also, professional standards of medical care supplement but do not necessarily supplant the ordinary duty of care. Various differences exist between medical malpractice and negligence. When medical malpractice occurs, there has been a failure or omission that cannot be assessed by a 3 420 Mich 87; 360 NW2d 150 (1984). See also Dyer v Trachtman, 470 Mich 45, 54 n 5; 679 NW2d 311 (2004). 5 layperson; it involves a matter that requires the exercise of professional testimony, the medical ordinary judgment. juror Without cannot expert determine if a defendant medical professional has fulfilled its duty of professional care. Dorris v Detroit Osteopathic Hosp Corp, 460 Mich 26, 47; 594 NW2d 455 (1999). By contrast, expert witnesses are not always required in ordinary negligence actions because the trier of fact can often rely on its own common knowledge and experience. In addition, medical malpractice actions involve the alleged breach of medical standards of care; negligence actions do not. THE NEGLIGENCE ALLEGED Here, plaintiff’s amended complaint defendant was negligent in four ways. alleged that Defendant is alleged to have breached its duties to (a) . . . assure that plaintiff’s decedent was provided with an accident-free environment; (b) . . . train [nurses’ assistants] to assess the risk of positional asphyxia by plaintiff’s decedent despite having received specific warnings . . . ; (c) . . . take steps to protect plaintiff’s decedent when she was, in fact, discovered on March 1 [1997] entangled between the bed rails and the mattress; (d) . . . inspect the beds, bed frames and mattresses to assure that the risk of positional asphyxia did not exist for plaintiff’s decedent. With respect to the first claim, I disagree with the majority that plaintiff’s assertion of a duty to provide an accident-free environment is not cognizable under Michigan 6 law. Ante at 17-18. We have consistently held that the nature of the claim alleged is based on the underlying facts. It is independent of the words used to describe it. See Dorris at 43. Plaintiff's care. As obligated decedent the to reasonably Court take safe of was in Appeals reasonable defendant’s stated, defendant precautions environment. custodial to Unpublished provide opinion was a per curiam, issued May 21, 2002 (Docket Nos. 228972, 234992), citing Owens v Manor Health Care Corp, 159 Ill App 3d 684, 688; 512 NE2d 820 (1987). A breach of support a claim for ordinary negligence. this duty can Plaintiff's first claim should be read to mean that defendant was obligated to provide an environment free of negligently caused accidents. Contrary to the majority’s reading of this claim, plaintiff has not asserted that defendant was the guarantor of the safety of plaintiff's decedent. The ordinary juror can assess whether defendant’s alleged actions or inactions constituted reasonable measures to fulfill its duty. The second claim is that defendant breached its duty to train its nurses’ assistants. that assessing medical the expertise. medical I agree with the majority needs Similarly, of patients assessing requires whether those needs were adequately addressed requires medical expertise. 7 See part IV(B)(2) ante. However, a fair reading of this claim reveals that plaintiff is not challenging defendant’s assessment of her decedent’s medical needs. Moreover, plaintiff is not challenging whether bed rails and other restraints were appropriately prescribed. Instead, plaintiff asserts that defendant knew of the dangers posed by bed rails, yet, it took no steps to pass this information along to its employees. As the majority opines, [n]o expert testimony is necessary to determine whether [defendant] should have taken some sort of corrective action to prevent future harm after learning of the hazard. The fact-finder can rely on common knowledge and experience in determining whether defendant ought to have made an attempt to reduce a known risk of imminent harm to one of its charges.[4] “Some sort of corrective action” may include, as plaintiff alleges, training information to employees them that employees or the FDA. or it passing has along learned specific from other Plaintiff asserts that defendant failed to act once it had knowledge of a hazard, not that it breached a medical standard of care. Hence, this claim sounds in ordinary negligence as well. Plaintiff’s third and fourth claims concern defendant’s actions with respect to her decedent becoming entangled in the bedding. Plaintiff alleged that defendant 4 See ante at 24, discussing plaintiff’s claim for defendant’s failure to respond after initially finding plaintiff's decedent entangled in her bedding. 8 failed to “take steps to protect plaintiff’s decedent when she was, in fact, discovered on March 1 [1997] entangled between the bed rails and the mattress” and to “inspect the beds, bed frames and mattresses to assure that the risk of positional asphyxia did not exist for plaintiff’s decedent.” Plaintiff asserts that the nurses’ assistants employed by defendant failed to notify their supervisors when plaintiff’s decedent was found caught in the bedrails on the first occasion. a warning was Alternatively, plaintiff asserts that given to the supervisors that they disregarded. Again, plaintiff states: they “[n]egligently and recklessly fail[ed] to inspect the beds, bed frames and mattresses to assure that the risk of positional asphyxia did not exist . . .” and “to plaintiff’s decedent . . . .” breach of plaintiff’s a duty of decedent due that take steps to protect These allegations assert the care can be owed by evaluated defendant by to ordinary jurors. Defendant’s nurses’ assistants were alerted to the danger when two of them first found plaintiff’s decedent trapped in the bedrails. although she did not One specifically testified that, comprehend the medical needs of plaintiff’s decedent, she recognized that the decedent was 9 in serious physical danger. She expressed to her supervisor her fear that the elderly woman would be found dead if something were not done. Plaintiff nurses’ has presented assistants did not evidence require that defendant’s medical training to understand that this small, frail person could again slip under the bedrail and jam her neck, endangering her life. Medical training was not needed to instruct them that the bedrail-mattress configuration had to be changed. Laypersons can properly assess whether the manner in which bedrails unreasonable decedent. and risk The mattresses of harm claims do medical standard of care. to not are a configured person involve like the creates an plaintiff's breach of a They involve simple neglect to act or ordinary negligence, as the majority concedes. Unlike the majority, I do not place undue emphasis on the fact that the nurses’ assistants had previously discovered plaintiff's decedent in a dangerous position. Ante at 25. Any person caring for her could have recognized the danger that the bedding posed to a petite, frail, and elderly person who lacked normal control over her movements.5 5 One nurses’ assistant testified that she recognized the dangerous bedding arrangement that entangled plaintiff's decedent on a previous occasion even though she was not plaintiff’s decedent’s usual caregiver. This 10 The danger here was similar to that experienced by an infant in a crib whose mattress is too small and whose rails allow the baby to slip through. Those caring for such a child would quickly recognize the danger, and an expert would not be required to point it out. Similarly, ordinary jurors can assess whether defendant's caregivers here should have recognized the danger and acted with due care. As stated earlier in this opinion, the nature of the claim is independent of the words used to describe it. Plaintiff used the proper describe being hanged. term “positional asphyxia” to However, use of the medical term does not transform plaintiff's negligence claim into one sounding in malpractice. Defendant’s supposition that ordinary people are incapable of recognizing an obvious danger of hanging is untenable, particularly here where actually did recognize the danger. hazard does not require untrained people The assessment of a professional training merely because a professional is capable of assessing it as well and can explain the exact mechanism of the danger. If that were true, a physical science expert would be required in this case as well as a medical one. That expert would be assistant had not had an opportunity to observe plaintiff's decedent for a prolonged period. 11 needed to inform the jury how plaintiff’s decedent was in danger of strangulation because gravity would pull her down once she slipped beneath the bedrails. STATUTE OF LIMITATIONS Generally the period of limitations is tolled at the time the complaint is filed. for an action years. premised MCL 600.5856(a). on ordinary The period negligence is three MCL 600.5805(10); Stephens v Dixon, 449 Mich 531; 536 NW2d 755 (1995). Plaintiff’s decedent died in March 1997, and plaintiff brought her action in April 1998. This was well within the period of limitations applicable to ordinary negligence actions, as well as actions premised on medical malpractice. wrongful death MCL 600.5852; MCL 600.5805(6). Still well within the applicable period of limitations, the trial court initially ruled plaintiff’s claim sounded in ordinary negligence. under MCL 600.5856(a), the period of that Thus, limitations was tolled. I believe that plaintiff and other similarly situated litigants are entitled to rely on a trial court’s decision that their case sounds in ordinary negligence. of plaintiff's ordinary negligence complaint The filing tolled the period of limitations, at least until the new trial judge reversed that decision. “Plaintiff’s failure to 12 comply with the applicable statute of limitations” understandable claim . confusion .”6 . was and less about more the the the “product legal product of nature of [her] of her plaintiff’s justifiable reliance on the trial court’s initial ruling. This plaintiff’s Court need so-called not resort medical to equity malpractice to claims. save MCL 600.5856(a) and the initial trial court decision dictated that plaintiff’s filing of the ordinary negligence complaint tolled the running of the period of limitations. Finally, the majority’s “prudent” decision that obliges someone injured by a negligent medical practitioner to allege alternate theories of medical malpractice and ordinary negligence pertaining to a single injury is illconceived. It needlessly complicates and impedes the injured person's efforts to recover through the courts from those responsible for his plight. The majority’s free and unsolicited advice sends the wrong message to the bench and bar, and places an undue burden on injured people. CONCLUSION In this case, plaintiff has alleged that defendant had notice of a risk of harm that was readily apparent to the layperson and could have been rectified by a layperson. She has also alleged that, after receiving notice of the danger, defendant negligently missed several opportunities 6 Ante at 26. 13 to avert it. Medical expertise is not required to determine whether defendant’s nonresponses ordinary care. constituted a failure to take An expert could render an opinion on the issues in this case, but it is unnecessary because the case does not raise questions of medical judgment. It does not involve the breach of medical standards of care. Instead, the issues are within the common knowledge and experience of lay jurors. Hence, plaintiff should be enabled to proceed under a theory of ordinary negligence. Moreover, if any of plaintiff’s claims did sound in medical malpractice, more than the equities of this case require that plaintiff be allowed to proceed; plaintiff reasonably relied on the decisions of the lower courts that all her claims sound in ordinary negligence. The affirmed decision of to extent the the Court that of it Appeals found that plaintiff's claims sound in negligence. Marilyn Kelly Michael F. Cavanagh 14 should all be of

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