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2022 New York Laws
PBH - Public Health
Article 30 - Emergency Medical Services
3004 - Emergency Medical Services System and Agency Performance Standards.

Universal Citation: NY Pub Health L § 3004 (2022)
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§  3004.  Emergency  medical  services  system  and agency performance
  standards. 1. The state emergency  medical  services  council  and  with
  input   from  the  regional  emergency  medical  services  councils,  in
  collaboration and with final approval of the department, shall create an
  emergency medical  services  system  and  agency  performance  standards
  (hereinafter  referred to as "performance standards") for the purpose of
  sustaining and evolving a reliable  emergency  medical  services  system
  including but not limited to emergency medical services agencies and any
  facility or agency that dispatches or accepts emergency medical services
  resources.

2.  The performance standards may include but shall not be limited to:
  safety   initiatives,   emergency   vehicle   operations,    operational
  competencies,  planning, training, onboarding, workforce development and
  engagement, survey responses, leadership and other standards and metrics
  as determined by the state  emergency  medical  services  council,  with
  approval  of  the  department,  to  promote  positive  patient outcomes,
  safety,  provider  retention  and  emergency  medical  services   system
  sustainability throughout the state.

3.  The  performance  standards  shall  require each emergency medical
  services agency, dispatch agency  or  facility  that  accepts  emergency
  medical services resources to perform regular and periodic review of the
  performance  standards  and its metrics, perform surveys, identification
  of agency deficiencies and strengths, development of programs to improve
  agency metrics, strengthen system  sustainability  and  operations,  and
  improve the delivery of patient care.

4. The department, after consultation with the state emergency medical
  services council and with input from regional emergency medical services
  councils,  may  contract  for  services  with  subject matter experts to
  assist in the oversight of the performance standards statewide.

5.  Emergency  medical  services  agencies  that  do  not   meet   the
  performance  standards  set  forth  in  this  section  may be subject to
  enforcement  actions,  including  but   not   limited   to   revocation,
  suspension,  performance improvement plans, or restriction from specific
  types of response including but not limited to suspension of ability  to
  respond  to  requests  for  emergency  medical  assistance or to perform
  emergency medical services.

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