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304.17A-741 Audit of pharmacy records -- Conditions.
When an audit of the records of a pharmacy is conducted by an auditing entity, it
shall be subject to the following conditions:
(1) The auditing entity shall give at least thirty (30) days' written notice to the
pharmacy prior to conducting the audit for each audit to be conducted;
(2) An audit performed by the auditing entity that involves clinical or professional
judgment shall be conducted in consultation with a pharmacist;
(3) A pharmacy may use the records of a hospital, physician, or other practitioner
as defined in KRS 217.015(35), or transmitted by any means of
communication, for purposes of validating pharmacy records with respect to
orders or refills of a drug;
(4) An auditing entity shall not require a pharmacy to keep records for a period of
time longer than two (2) years, or as required by state or federal law or
regulation;
(5) The recoupment of claims shall be based on the actual overpayment or
underpayment of claims unless the pharmacy agrees to a settlement to the
contrary;
(6) A pharmacy shall be audited under the same standards and parameters as
other similarly situated pharmacies audited by the auditing entity;
(7) The period covered by the audit shall not exceed two (2) years from the date
the claim was submitted for payment except if a longer period is allowed by
federal law or if there is evidence of fraud;
(8) An audit shall not be scheduled during the first seven (7) calendar days of any
month, unless consented to by the pharmacy;
(9) A preliminary audit report shall be delivered to the pharmacy within one
hundred twenty (120) days after the exit interview;
(10) A final audit report shall be delivered to the pharmacy within six (6) months
after receipt of the preliminary audit report or after all appeals have been
exhausted, whichever is later;
(11) The auditing entity shall allow a pharmacy at least thirty (30) days following
receipt of the preliminary audit report to produce documentation to address any
discrepancies found during an audit;
(12) The final audit report shall provide claim-level detail of the amounts and
reasons for each claim recovery found due. If no amounts have been found
due, the final audit report shall so state;
(13) The auditing entity shall not receive payment based on the amount recovered
in an audit;
(14) The auditing entity shall conduct an exit interview at the close of the audit. The
exit interview shall be conducted at a time agreed to by the audited pharmacy.
The interview shall provide the audited pharmacy an opportunity to:
(a) Respond to questions from the auditing entity;
(b) Review and comment on the initial findings of the auditing entity; and
(c) Provide additional documentation to clarify the initial findings of the
auditing entity;
(15) If an audit results in the identification of any clerical or recordkeeping errors
such as typographical errors, scrivener's errors, omissions, or computer errors,
the pharmacy shall not be subject to recoupment of funds by the auditing entity
unless the auditing entity can provide proof of intent to commit fraud or the
error results in an actual overpayment to the pharmacy or the wrong
medication being dispensed to the patient. The pharmacy shall have the right
to submit amended claims within thirty (30) days of the discovery of an error to
correct clerical or recordkeeping errors in lieu of recoupment if the prescription
was dispensed according to requirements set forth in state or federal law;
(16) In the case of overpayment, the auditing entity may seek a refund or
recoupment of the overpayment in accordance with KRS 304.17A-712. The
amount refunded or recouped shall be limited to the amount paid to the
pharmacy minus the amount that should have been paid to the pharmacy
absent the overpayment and shall not include the dispensing fee if the correct
medication was dispensed to the patient; and
(17) Claims shall be paid pursuant to KRS 304.17A-702.
Effective:July 12, 2012
History: Amended 2012 Ky. Acts ch. 20, sec. 1, effective July 12, 2012. -- Created
2009 Ky. Acts ch. 76, sec. 2, effective June 25, 2009.
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