Hayes v. Kanawha Valley Regional Transportation Authority (Signed Opinion)
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The case involves a dispute over the duty of care owed by a common carrier, the Kanawha Valley Regional Transportation Authority (KRT), to a passenger, Sandy K. Hayes, who had safely exited the carrier's bus. After disembarking, Hayes crossed the road and was struck by another vehicle. Hayes sued KRT, arguing that it breached its duty to use the "highest degree of care" towards her. The circuit judge disagreed and granted summary judgment to KRT, finding no evidence of any duty that was breached.
The Circuit Court of Kanawha County granted summary judgment in favor of KRT. The court found that KRT did not have a duty to Hayes after she flagged the stop, exited the bus, and crossed the road where she was struck by a vehicle. The court determined that KRT owed Hayes no high duty of care after she exited the bus and found no factual disputes remaining for a jury to resolve.
The Supreme Court of Appeals of West Virginia affirmed the circuit court's decision. The court held that a common carrier owes the highest degree of care to a passenger who is in the act of boarding, is upon, or is in the act of disembarking from, the carrier’s vehicle. However, once a passenger safely and freely disembarks from a common carrier’s vehicle at his or her chosen destination, the carrier’s contract to safely transport the passenger ends and the former passenger assumes the status of a pedestrian. From that point, the carrier owes the former passenger only a duty of ordinary care. The court found that KRT's high duty of care ended when Hayes safely disembarked from the bus and that she offered no evidence that KRT breached its ordinary duty of care.
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