Boylan v. Verizon Wireless

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NO. COA12-856 NORTH CAROLINA COURT OF APPEALS Filed: 18 December 2012 SHERYL BOYLAN, Employee, Plaintiff, v. North Carolina Industrial Commission I.C. No. 393148 VERIZON WIRELESS, Employer, SEDGWICK CMS, Carrier, Defendants. Cross-appeals by defendants and plaintiff from Opinion and Award entered Commission. 7 March 2012 by the North Carolina Industrial Heard in the Court of Appeals 29 November 2012. The Hodgman Law Firm, PA by Heather Hodgman Jahnes and Robert S. Hodgman, for plaintiff-appellee/cross-appellant. Hedrick Gardner Kincheloe & Garofalo, LLP by Vachelle D. Willis and M. Duane Jones, for defendants-appellants/crossappellees. STROUD, Judge. I. Background On 21 July 2003, Sheryl Boylan ( plaintiff ) was injured while working for Verizon Wireless, which is insured by Sedgwick CMS ( defendants ). and subsequent The facts surrounding plaintiff s injury treatment are laid out in Boylan v. Verizon -2Wireless, 201 N.C. App. 81, 685 S.E.2d 155 (2009) ( Boylan I ), disc. rev. denied, 363 N.C. 853, 693 S.E.2d 918 (2010), and we will not repeat them here. The only issues on appeal concern plaintiff s entitlement to attendant care, the details thereof, whether plaintiff is entitled to home modifications relating to her disability, and whether she is entitled to interest on her prior attendant care award. On 23 April 2004, Misty Boylan, plaintiff s daughter, began taking care of her mother s daily needs, including cooking, cleaning, and other daily chores that plaintiff could not do on her own because of her compensable back injury. When Misty. Boylan moved away in October 2007, Regina and Nathan Locklear began providing plaintiff s attendant care. On 16 January 2008, the initial hearing in this matter was held before Deputy Commissioner Houser. A hearing was then held before the Full Commission, which, by Opinion and Award entered on 9 December 2008, awarded all of plaintiff s attendant care providers $8 per hour for past attendant Locklears were entitled attendant care provided care to to provided that and same plaintiff. stated amount Defendants for that the ongoing appealed on this issue, among others, to this Court and we affirmed the -3award of attendant care. Boylan I, 201 N.C. App. at 88, 685 S.E.2d at 160. On 12 April 2009, Misty Boylan moved back into her mother s house and took over attendant care responsibilities from the Locklears. As the Commission had not provided for any future changes Misty in attendant Boylan for care her providers, attendant care defendants services. did not pay Plaintiff and defendants both filed a Form 33 requesting a hearing on this issue. A hearing Commissioner was held Houser. The on 14 January parties then 2011 before appealed to Deputy the full Industrial Commission which entered its Opinion and Award on 7 March 2012. The Commission awarded plaintiff $8 per hour for eight hours per day for attendant care services provided before 12 April 2009 by Misty Boylan, and $10 per hour for eight hours per day for ongoing care, whether provided by Misty Boylan, the Locklears, or if they were unable to provide care, a professional caregiver.1 The Commission also awarded plaintiff modifications Commission 1 to denied her home plaintiff s at defendants request for expense. interest The on her The Commission found that the evidence indicated that a certified nursing assistant would cost approximately $20.28 per hour. -4attendant care award from 23 August 2004 to 12 April 2009. Defendant appeals from the award of attendant care and home modifications; plaintiff appeals from the denial of interest on the prior attendant care award. II. Standard of Review [R]eview of a decision of the Industrial Commission is limited to determining whether there is any competent evidence to support the findings of fact, and whether the findings of fact justify the conclusions of law. The findings of the Commission are conclusive on appeal when such competent evidence exists, even if there is plenary evidence for contrary findings. This court reviews the Commission s conclusions of law de novo. McLaughlin v. Staffing Solutions, 206 N.C. App. 137, 143, 696 S.E.2d 839, 844 (2010) (citation and quotation marks omitted). III. Defendant s Appeal Defendant appeals from the Award and Opinion of the Full Commission awarding plaintiff attendant care from 12 April 2009 onward and awarding plaintiff replacement wheelchair ramps for her home, claiming there was insufficient competent evidence to support the Commission s factual findings and that the factual findings did not support the conclusions of law. A. Attendant Care This Court has previously addressed question between these two parties. In nearly the same Boylan I, this Court -5affirmed the Industrial Commission s 2008 Award and Opinion ordering defendants to pay for plaintiff s attendant care. In its October 2008 Award and Order, affirmed by this Court in Boylan I, the Industrial Commission found that attendant care, which had previously been performed by Misty Boylan, Regina Locklear, and Nathan Locklear, was medically beneficial. Because Misty Boylan had ceased providing care for her mother at the time of the 2008 award, the Full Commission only awarded her compensation for past attendant care services, while awarding past and ongoing attendant care compensation to the Locklears. On 19 October 2009, defendants filed a Form 33 Request for Hearing alleging that plaintiff s claim for attendant care has been rendered moot by Defendant s modifications to plaintiff s home and Plaintiff s medical improvements. When the Locklears stopped providing attendant care to Mrs. Boylan, Misty Boylan resumed caring for her mother, but Defendants refused to compensate her for ongoing attendant care, as it had not been specifically addressed in the prior award. Defendants argue that there was no competent evidence to support the Commission s finding that plaintiff would benefit medically challenge from Misty findings of Boylan s fact 21, attendant 22, 24, care. 31, 32, Defendants and 33. -6Defendants do not challenge any other therefore they are binding on appeal. finding of fact and Garner v. Capital Area Transit, 208 N.C. App. 266, 271, 702 S.E.2d 319, 323 (2010). Defendants also assert that the Commission failed to make the necessary findings of fact and conclusions of law as to whether Plaintiff s medical improvement from the spinal cord stimulator and home improvements nullified any medical need for the attendant care requested. For the following reasons, we hold that there was competent evidence to support the Commission s findings of fact and that the findings of fact justify the conclusions of law as to attendant care for plaintiff. The Commission made the following relevant findings of fact2: 5. Plaintiff s back symptoms vary daily pain and other . . . . 8. Regarding the activities of daily living, due to her physical disabilities plaintiff testified that she requires 2 Many of the Commission s findings were not true findings of fact, but recitations of evidence or testimony. See Lane v. American National Can Co., 181 N.C. App. 527, 531, 640 S.E.2d 732, 735 (2007) ( This Court has long held that findings of fact must be more than a mere summarization or recitation of the evidence and the Commission must resolve the conflicting testimony. ), disc. rev. denied, 362 N.C. 236, 659 S.E.2d 735 (2008). Fortunately, there were also findings of fact that did not merely recite testimony. -7assistance while getting into the shower, dressing, ambulation, taking her medication, preparing meals, cleaning, doing laundry, and performing yard work. When not assisted by her family, plaintiff is unable to safely prepare food or meals. Also, plaintiff is currently unable to drive, and she requires assistance running errands, shopping, and filling her prescriptions. . . . . 15. On April 12, 2009, Ms. Misty Boylan moved back into plaintiff s home and resumed the role of assisting plaintiff with the activities of daily living. . . . . 32. Based on the preponderance of the evidence in view of the entire record, the Full Commission finds that plaintiff would benefit medically from ongoing attendant care services for eight (8) hours per day. Further, Ms. Misty Boylan is an appropriate person to provide future attendant care to plaintiff. The Full Commission finds that plaintiff would benefit medically from future services to be provided by Ms. Misty Boylan, including assisting plaintiff with: showering, including transferring into and out of the shower; dressing; cooking; cleaning her home and with laundry; transporting heavy or hot items; ambulating; and driving and shopping. For these ongoing services a reasonable rate of compensation for Ms. Misty Boylan is $10.00 per hour, an increase from the 2008 amount by $2.00 per hour. The Commission then concluded: 3. . . . The Full Commission concludes as a matter of law that plaintiff is entitled to compensation for the attendant care services provided to her for eight (8) hours -8per day by Ms. Misty Boylan from April 12, 2009, through the date of this Opinion and Award. N.C. Gen. Stat. §§ 97-2(19); 97-25. For these services, plaintiff is entitled to have Ms. Misty Boylan paid by defendants $8.00 per hour. Id. 4. Plaintiff is entitled to ongoing attendant care services for eight (8) hours per day to be provided at the expense of defendants. N.C. Gen. Stat. §§ 97-2(19); 9725; 97-25.1. The Full Commission concludes that Ms. Misty Boylan is an appropriate person to provide these services, and plaintiff is entitled to have Ms. Misty Boylan paid by defendants $10.00 per hour. Id. If Ms. Misty Boylan stops providing attendant care to plaintiff and Ms. Regina Locklear and/or Mr. Nathan Locklear resume caring for plaintiff, then plaintiff is entitled to have defendants pay the Locklears $10.00 per hour. Id. If plaintiff stops receiving care from Ms. Misty Boylan and stops receiving care from the Locklears, then plaintiff is entitled to eight (8) hours per day of attendant care to be provided by a professional caregiver. Id. Much relevant testimony was given by Ms. Weiss, a certified life care planner and registered nurse. Defendants contend that Ms. Weiss s testimony was not competent evidence because they objected to her tender as an expert in the field of life care planning. objection. testimony The Industrial Commission never ruled on defendants On appeal, defendants only state that Ms. Weiss s is inadmissible because they objected Commission did not find that Ms. Weiss was an expert. and the -9Even assuming that Ms. Weiss s testimony was improperly admitted, defendants have failed to preserve this issue for our review. In order to preserve an issue for appellate review, a party must have presented to the trial court a timely request, objection, or motion, stating the specific grounds for the ruling the party desired the court to make if the specific grounds were not apparent from the context. It is also necessary for the complaining party to obtain a ruling upon the party s request, objection, or motion. N.C.R. App. P. 10(a)(1) (emphasis added). It was defendants duty to obtain a ruling on their objection to Ms. Weiss s qualifications. Because defendants failed to do so this issue is not preserved for our review. Ms. Weiss observed plaintiff in her home, including how Misty Boylan assisted plaintiff, and considered the medical reports from plaintiff s treating physicians. Ms. Weiss watched as plaintiff attempted to navigate a daily routine, including entering and exiting the shower, sitting in bed, loading and unloading her washing machine, and other daily chores. Ms. Weiss stated that plaintiff suffered from several problems which limit her ability to function in the home and that plaintiff s physical limitations presented a high risk of falling. She therefore concluded that plaintiff required eight to nine hours -10of assistance in daily functioning, much of which is for supervisory care for safety. Ms. Weiss testimony was corroborated by that of Cheryl Yates, an occupational nurse, and the report filed by Melissa Fuller, an Occupational Therapist. Ms. Yates testified that plaintiff had difficulty walking and could not get into or out of the bathtub without assistance. Ms. Fuller observed that plaintiff had difficulty navigating the bathtub and her kitchen safely or doing her laundry without assistance. Defendants argue that this evidence is insufficient to support the Commission s finding that plaintiff would medically benefit from attendant care because Dr. Rauck disagreed with Ms. Weiss s assessment and because she did not consult the other doctors weight in to preparing be responsibility given of her to the report. Determining conflicting Commission, credibility testimony not this is solely Court. Rawls and the v. Yellow Roadway Corp., ___ N.C. App. ___, ___, 723 S.E.2d 573, 578 (2012). We hold that the above competent evidence supports the Commission s finding that plaintiff would medically benefit from attendant care and that such a finding Commission s conclusion awarding plaintiff care. justifies the costs of attendant -11Defendants failed to also make improvement contend findings from the as that to spinal the Industrial whether cord Commission Plaintiff s stimulator medical and home improvements nullified any medical need for the attendant care requested. The Full Commission must make definitive findings to determine the critical issues raised by the evidence, and in doing so must indicate in its findings that it has considered or weighed all testimony with respect to the critical issues in the case. It is not, however, necessary that the Full Commission make exhaustive findings as to each statement made by any given witness or make findings rejecting specific evidence that may be contrary to the evidence accepted by the Full Commission. . . . Such negative findings are not required. Bryant v. Weyerhaeuser Co., 130 N.C. App. 135, 139, 502 S.E.2d 58, 61-62 (citations and quotation marks omitted), disc. rev. denied, 349 N.C. 228, 515 S.E.2d 58 (1998). While it is true that the Commission did not make any specific findings of fact as to how effective the spinal cord stimulator treatment has been, the Commission made those findings of fact necessary to support its conclusions as to attendant care. The Commission noted in Finding 4 that the spinal cord stimulator had been implanted by Dr. Rauck in July 2009, but also made the findings noted above regarding Ms. Boylan s abilities and need for care after this treatment. By -12finding that Mrs. Boylan medically benefitted from attendant care, the Commission necessarily dismissed the idea that any medical improvement substantial from enough to the spinal eliminate the cord stimulator medical benefits was of attendant care. The Commission was not required to make specific findings as to an absence spinal cord stimulator. of medical See id. improvements from the Even if Mrs. Boylan suffers less pain because of the spinal cord stimulator or if she was able to reduce the amounts of pain medications, the relevant question is still whether she would benefit medically from attendant care. Ms. Weiss testified that even if plaintiff s pain were completely gone, she would still require substantial attendant care. The Commission clearly credited Ms. Weiss s testimony and found that plaintiff would benefit medically from attendant care. As we held above, that finding is supported by competent evidence. Defendants next challenge the Commission s finding that plaintiff would benefit medically from eight hours of attendant care per day. There was testimony from Ms. Weiss that plaintiff required eight to nine hours of attendant care per day to assist her in daily activities such as cleaning, cooking, and bathing, as well as to lessen her risk of falling and suffering greater -13injury. Although Ms. Weiss indicated that it might be possible to reduce the number of hours, she stated that doing so might endanger plaintiff. She recommended a bare minimum of six to eight hours of attendant care per day, even ignoring plaintiff s pain issues. This competent evidence supports the Commission s finding that eight hours of attendant care would be medically beneficial appeal. to plaintiff, so that finding is conclusive on McLaughlin, 206 N.C. App. at 143, 696 S.E.2d at 844. The fact that evidence to the contrary was also presented to the Commission does not change our conclusion. The Commission s finding that plaintiff would benefit medically from eight hours of attendant care, in turn, supports the Commission s conclusion awarding eight hours of attendant care per day. Defendants also argue that the Commission s findings on the compensation rate for plaintiff s supported by competent evidence. attendant care was not The Commission found that a reasonable rate of compensation for Misty Boylan is $10.00 per hour, an increase from the 2008 amount by $2.00 per hour. Ms. Weiss testified that she determined that hiring a private assistant to help plaintiff with her daily activities would cost on average about $20 per day by looking at the prices for two companies who provide the type of care plaintiff would require -14if her daughter were not available to help. that this testimony does not support Defendants contend a finding that Misty Boylan, plaintiff s daughter and caregiver, should be paid $10 per hour for her attendant care services because Ms. Boylan is not a professional. There was no evidence on the compensation rate for unskilled nursing care. We confronted the same argument in Chandler ex rel. Harris v. Atlantic Scrap & Processing, ___ N.C. App. ___, 720 S.E.2d 745 (2011), disc. rev. granted, ___ N.C. ___, 731 S.E.2d 141 (2012). In that case, we held that there was competent evidence to support a finding that $11 per hour was a reasonable compensation rate for a husband providing unskilled attendant care for his wife when the evidence before the Commission indicated that the compensation rate for professional attendant care was between $10 and $20 per hour. Chandler, ___ N.C. App. at ___, attendant 720 S.E.2d caregiver at 752-53. was an In Chandler, unskilled family as here, member and the the evidence before the court only addressed the compensation rate for the kind of skilled assistant that would be needed to replace the family member. Thus, as in Chandler, we hold that the above evidence was competent and supports the Commission s finding that $10 per -15hour was a reasonable compensation rate for Misty Boylan, even though the evidence professional only caregivers. addressed Further, compensation this finding rates for justifies the Commission s conclusion awarding Misty Boylan $10 per hour for her attendant care services. B. Replacement of Wheelchair Ramps Defendants further concluding that wheelchair ramps argue plaintiff because is the that the entitled Commission to evidence erred replacement fails to of show in her that plaintiff needs a wheelchair and both physician witnesses did not recommend repairs to the wheelchair ramp. Both Ms. Weiss and Ms. Yates testified to plaintiff s mobility limitations. Ms. Fuller, plaintiff s occupational therapist, recommended fixing plaintiff s rear ramp, extending the front ramp, and recommended a wheelchair-accessible pantry. Ms. Weiss, Ms. Yates, and Ms. Fuller all indicated that plaintiff benefitted from the use of a rolling walker to get around. Further, Ms. Weiss explicitly recommended fixing the ramps because they present safety hazards in their current condition. Again, defendants arguments concerning contrary medical opinions are unavailing. The above evidence was competent and supports the Commission s finding that plaintiff s wheelchair -16ramps should be replaced and the front ramp extended. Those findings justify the Commission s conclusion ordering defendants to pay for replacement wheelchair ramps and an extension of plaintiff s front wheelchair ramp. C. Commission s Failure to Allow Plaintiff s Attendant Caregiver Defendants lastly argue that the Defendants to Industrial Choose Commission erred in not allowing defendants to choose plaintiff s attendant care provider. The case cited by defendants, Kanipe v. Lane Upholstery, 141 N.C. App. 620, 540 S.E.2d 785 (2000), disposes of their argument on this point. In Kanipe, we observed that the employer had the right to direct the employee s treatment and choose the medical provider where the employer has accepted liability and promptly and adequately directed the employee to a provider of their choosing. 540 S.E.2d at 788-89. Kanipe, 141 N.C. App. at 624-26, Even if we assume that the selection of a surgeon is sufficiently similar to the selection of an attendant care provider, there is absolutely no evidence that defendants directed plaintiff to their chosen attendant care provider in a prompt and adequate manner. Id. at 626, 540 S.E.2d at 789. Instead, defendants have done just the opposite by resisting plaintiff s claims for attendant care at every step, even after -17the Commission s first award of attendant care, this Court s affirmance of the discretionary award, review. and In the fact, Supreme Ms. Court s Boylan denial has of required attendant care, as noted in Boylan I, since 23 August 2004, Boylan I, 201 N.C. App. at 88, 685 S.E.2d at 160, but defendant has yet to direct her to any attendant care provider. Further, even in the absence of an emergency or the employer s failure to direct timely and adequate treatment, an employee still may select his or her own physician if such selection is approved by the Commission. 789. All of Kanipe, 141 N.C. App. at 626, 540 S.E.2d at plaintiff s attendant care providers have been approved by the Commission in both the 2008 Opinion and Award and the 2011 Opinion and Award. Therefore, defendants argument on this point is without merit.3 D. Conclusion We hold that there was competent evidence to support all of the Commission s challenged findings regarding plaintiff s attendant care and house modifications and that those findings support the Commission s conclusions of law as to those issues. We therefore affirm the Industrial Commission s 2011 Order and 3 The record before us does not reveal why defendant would prefer to pay over twice as much for a professional caregiver instead of paying one of plaintiff s family members $10 per hour. -18Award granting repair and plaintiff extension continuing of attendant plaintiff s care wheelchair and the ramps at Award and defendants expense. IV. Plaintiff Plaintiff s Appeal cross-appeals from the Commission s Opinion, arguing that the Commission erred in failing to award her interest on the portion of her attendant care award from 23 August 2004 until 12 April 2009. Plaintiffs challenge the Commission s findings of fact and conclusions of law on this issue.4 Defendants counter that plaintiff is not entitled to interest because she had no out-of-pocket expenses and awarding interest here would act only as a punishment for appeal and serve no compensatory purpose. For the following reasons, we hold that the Commission s conclusion of law was erroneous because it required plaintiff to show out-of-pocket expenses or prejudice. The Commission made the following relevant finding of fact: 38. 4 There is no evidence that plaintiff suffered loss of use, out of pocket expenses, or other disadvantage by Plaintiff does not challenge the Commission s denial of interest for the period between April 12, 2009 and the 2011 Opinion and Award because the language of the 2008 Opinion and Award specified that plaintiff was entitled to attendant care by the Locklears, but failed to mention ongoing attendant care by Misty Boylan. -19defendants appeal, and the resulting delay in payment, of the Full Commission s December 9, 2008 award of attendant care benefits from August 23, 2004 to April 12, 2009. Accordingly, the Full Commission finds that there is not a compensatory purpose in awarding interest to plaintiff on attendant care provided to her during this time period. The Commission then concluded: 9. The Industrial Commission may require a defendant to pay interest on a plaintiff s outstanding medical expenses. Childress v. Trion, Inc., 125 N.C. App. 588, 590-92, 481 S.E.2d 697, 698-99, disc. review denied, 346 N.C. 276, 487 S.E.2d 541 (1997); N.C. Gen. Stat. §97-86.2 However, absent a compensatory purpose, an award of interest under N.C. Gen. Stat. § 97-86.2 creates a penalty for employers and carriers, and ignores the overall purpose of the Worker s Compensation Act. Sprinkle v. Lilly Industries, Inc., 193 N.C. App. 694, 699, 668 S.E.2d 378 (2008) review denied, 363 N.C. 130, 673 S.E.2d 363 (2009). The compensatory purpose of an interest award seeks to compensate an employee for loss of the use of a damage award or for disadvantage caused by the delay in payment. Childress, 125 N.C. App. at 592, 481 S.E.2d at 699. Here, there is no evidence that plaintiff suffered loss of use, out of pocket expenses, or other disadvantage by defendants appeal of the Full Commission s December 9, 2008 award of attendant care benefits from August 23, 2004 to April 12, 2009. Therefore, there is no evidence of a compensatory purpose to awarding interest on attendant care provided to plaintiff during this time period. As there is no compensatory purpose to support an award of -20interest, the Full Commission concludes as a matter of law that plaintiff is not entitled to interest on attendant care benefits provided to her from August 23, 2004 to April 12, 2009. Interest awards in this context are governed by N.C. Gen. Stat. § 97-86.2. The statute unambiguously states: In any workers compensation case in which an order is issued either granting or denying an award to the employee and where there is an appeal resulting in an ultimate award to the employee, the insurance carrier or employer shall pay interest on the final award or unpaid portion thereof from the date of the initial hearing on the claim, until paid at the legal rate of interest provided in G.S. 24-1. If interest is paid it shall not be part of, or in any way increase attorneys fees, but shall be paid in full to the claimant. N.C. Gen. Stat. § 97-86.2 (2011) (emphasis added). It is well established that the word shall is generally imperative or mandatory. Thus, the statutory language of N.C. Gen. Stat. § 97 86.2 confers no degree of discretion on the Commission in determining an interest award given the presence of the circumstances delineated in the relevant statutory language. Chandler, ___ N.C. App. at ___, 720 S.E.2d at 750 (citations and quotation marks omitted). This Court has held that the statutory mandate applies to attendant care services provided by family members who have not been paid during an appeal. Id. Of course, [w]here a literal reading of a statute will lead to -21absurd results, or contravene the manifest purpose of the Legislature, as otherwise expressed, the reason and purpose of the law shall control and the strict letter thereof shall be disregarded. Taylor v. Crisp, 286 N.C. 488, 496, 212 S.E.2d 381, 386 (1975) (citation and quotation marks omitted). The purposes of awarding interest are: (a) To compensate a plaintiff for compensation loss for of delay the in use value payment; of (b) a damage to award prevent or unjust enrichment to a defendant for the use value of the money, and (c) to promote settlement. Chandler, ___ N.C. App. at ___, 720 S.E.2d at 750 (quoting Powe v. Odell, 312 N.C. 410, 413, 322 S.E.2d 762, 764 (1984)) (brackets omitted). Defendants and the Commission misunderstand the role these statutory purposes have played in our decisions. Defendants, citing Childress v. Trion, Inc., 125 N.C. App. 588, 481 S.E.2d 697 (1997), and Sprinkle v. Lilly Industries, Inc., 193 N.C. App. 694, 668 S.E.2d 378 (2008), argue that plaintiff is not entitled to interest because she suffered no prejudice from the appeal, such as out-of-pocket expenses, and that awarding interest would only serve an improper punitive purpose. In Childress, we confronted the question of whether medical expenses are covered by § 97-86.2, or whether interest may only -22be paid on compensation due to a worker. Childress, 125 N.C. App. at 590, 481 S.E.2d at 698. We held that medical expenses were included in the interest calculation, despite the fact that it was the medical providers who provided the treatment and who waited for the resolution of this matter to receive their funds, not the plaintiff. Id. at 591, 481 S.E.2d at 699. Indeed, we stated that any award of medical compensation plaintiff's benefit is covered by G.S. 97-86.2. for the Id. Defendants point to our reasoning in Childress as implying that absent out-of-pocket expenses or other prejudice, an interest award only serves as a windfall to plaintiffs. Although we did highlight the myriad difficulties that plaintiffs face, including out-of-pocket expenses while awaiting resolution of their claim, we also noted other rationales for awarding interest, including to prevent unjust enrichment to a defendant for the use value of the money and to promote settlement. Id. at 591-92. Both of these legitimate legislative purposes are advanced by the award of interest to a worker, even where the worker has not shown out-of-pocket expenses during the appeal. An award of interest prevents a windfall to defendants who continue to benefit from the use value of the money that they owe plaintiffs -23by using appeal. or investing Without an the funds award of during the interest, pendency carriers, of an through frivolous appeals, could temporarily deprive injured employees of awards while retaining the earnings thereon. Suggs v. Kelley Springfield Tire Co., 71 N.C. App. 428, 431, 322 S.E.2d 441, 443 (1984).5 Delay may further be incentivized by the fact that he who pays $1.00 tomorrow to discharge a debt of $1.00 due and payable today, pays less than he owes. Lea Co. v. North Carolina Bd. Of Transp., 317 N.C. 254, 260, 345 S.E.2d 355, 358 (1986) (citation and quotation marks omitted). These incentives are lessened by a requirement that defendants pay interest on unpaid medical expenses, even where the plaintiff has not paid anything out of legislature pocket. is not By removing punishing such defendants, incentives, but the promoting settlement by depriving defendants of the financial advantage of delay if the worker is actually entitled to an award. See whether the Childress, 125 N.C. App. at 591, 481 S.E.2d at 699. Our opinion calculation 5 of in Sprinkle interest on an concerned unpaid only award should include This reasoning explains a purpose of the statute, in response to defendants argument as to proper purpose, but it is not required that the plaintiff show that in her particular case the defendant actually profited from use of the funds. -24amounts of the award which were reimbursed to the third-party health insurer. Sprinkle, 193 N.C. App. at 699, 668 S.E.2d at 381 (emphasis in original). We were presented with a situation where the provider and the plaintiff had both been compensated. Id. at 698-99. to receive Only the plaintiff s third-party insurer had yet its part plaintiff s expenses. of the award Id. at 699. for having covered the We held that the language final award or unpaid portion thereof, N.C. Gen. Stat. § 9786.2, must not include amounts of medical compensation for which plaintiff was indemnified by his health insurer and which were reimbursable to the third-party health insurer. Id. at 701, 668 S.E.2d at 383. This Court reasoned that to award a plaintiff interest after he has already been compensated by a third-party insurer is to provide a windfall and therefore serves only to punish defendants for appealing, contrary to the statutory purposes. Id. We observed that the medical provider had been paid by the plaintiff s major medical insurance, thus interest awards on amounts reimbursed to a third-party health insurer are not for plaintiff's benefit. 382. Id. at 696, 701, 668 S.E.2d at 379-80, -25Here, by contrast, the attendant care provider had not been compensated at all during the appeal. Rather, like the providers in Childress, Misty Boylan provided the treatment and . . . waited for the resolution of this matter to receive [her] funds[.] Childress, 125 N.C. App. at 591, 481 S.E.2d at 699. In both Sprinkle and Childress, the statutory purposes of awarding interest were used as interpretive guides to determine what is included in interest the is final award calculated. In or unpaid neither portion case did from we which require plaintiffs to show prejudice to receive interest on otherwise compensable unpaid medical expenses. The statute confers no degree of discretion on the Commission in determining an interest award given the presence of the circumstances delineated in the relevant statutory language. Chandler, ___ N.C. App. at ___, 720 S.E.2d at 750 (citations and quotation marks omitted). that plaintiff was awarded attendant There is no dispute care, that defendants appealed and that this Court affirmed the Commission s award. Therefore, § 97-86.2 applies. There is no evidence that plaintiff has been compensated or indemnified by a third party insurer in a manner that would make this case comparable to Sprinkle. Thus, here, unlike in Sprinkle, the award is for the -26plaintiff s benefit and the plain language of § 97-86.2 requires an award of interest. Further, doing so does not run contrary to the purposes of the statute.6 We hold that the Commission erred in concluding that plaintiff was not entitled to interest on the 9 December 2008 award of attendant care benefits from 23 August 2004 to 12 April 2009. Accordingly, we reverse the Commission s 2011 Opinion and Award in part and remand for the Commission to make conclusions of law and an award consistent with this opinion. V. Conclusion In summary, we affirm all of the findings and conclusions made by the Industrial Commission as to plaintiff s entitlement to attendant care, the amount and compensation rate thereof, as well as to modifications to her wheelchair ramps. We reverse the Commission s conclusion that plaintiff is not entitled to interest on the amount of her attendant care services between 23 August 2004 and 12 April 2009 and remand to the Commission to 6 Even assuming such a finding was supported by evidence, the Commission s finding that plaintiff suffered no additional loss, out-of-pocket expense, or other disadvantage is immaterial as the Commission committed an error of law by requiring plaintiff to show such prejudice from defendants appeal. Therefore, we do not address plaintiff s challenges to the Commission s findings. -27determine the proper amount of interest to which plaintiff is entitled under N.C. Gen. Stat. § 97-86.2. AFFIRMED IN PART; REVERSED AND REMANDED IN PART. Judge HUNTER, Jr., Robert N. concurs. Judge BEASLEY concurs separate opinions. in part and dissents in part by NO. CO12-856 NORTH CAROLINA COURT OF APPEALS Filed: 18 December 2012 SHERYL BOYLAN, Employee/Plaintiff, v. N.C. Industrial Commission I.C. No. 393148 VERIZON WIRELESS, Employer, SEDGWICK CMS, Carrier, Defendants. BEASLEY, Judge concurring in part and dissenting in part. I respectfully dissent from the majority s opinion affirming the increase in pay for attendant care and reversing the Commission s denial of interest on Plaintiff s award. I would reverse the increase in pay for attendant care. This Court employs a flexible case-by-case approach in which the Commission may determine the reasonableness and medical necessity of particular attendant care services by reviewing a variety of evidence, including but not limited to the following: a prescription or report of a healthcare provider; the testimony or a statement of a physician, nurse, or life care planner; the testimony of the claimant or the claimant's family member; or the very nature of the injury. Shackleton v. S. Flooring & Acoustical Co., __ N.C. App. __, __, 712 S.E.2d 289, 301 (2011)(footnotes omitted). Chandler v. -2Atlantic Scrap & Processing, __ N.C. App. __, __, 720 S.E.2d 745, 752 (2011), disc. review allowed, __ N.C. __, 731 S.E.2d 141 (2012), cited by the majority, is easily distinguishable because the Commission was presented with testimony about the rate paid to an unskilled attendant. Schools, 152 N.C. App. 390, Levens v. Guilford County 396-97, (2002), is also distinguishable. 567 S.E.2d 767, 771-72 In Levens, the medical case manager testified that a home health attendant usually was paid anywhere between $8.50 to $10/hour, though the home health agencies usually charged an insurance company more for their employees services (up to $15). Id. Palmer v. Jackson, 161 N.C. App. 642, 590 S.E.2d 275 (2003), cited by Plaintiff, is distinguishable as well. In Palmer, a doctor from Mexico testified as to the reasonable rate of compensation for the comatose claimant in his rural home in Mexico, accounting for the claimant s condition, the condition of his home, and the distance the attendant would have to travel. Id. at 647, 590 S.E.2d at 278. The majority concludes that the Commission did not err in awarding $10/hour for attendant care. I believe the Commission erred because there is no evidence supporting an increase in the hourly rate from $8/hour to $10/hour. The only evidence -3regarding the pay for an attendant is Ms. Weiss testimony that a certified nursing assistant, a skilled attendant, would be paid $20.28/hour. Finding of Fact #32, without any support, states that [f]or these ongoing services, a reasonable rate of compensation for Ms. Misty Boylan is $10.00 per increase from the 2008 amount by $2.00 per hour. hour, Rp 52. an The majority analogizes this case to Chandler, but neglects to note that the testimony in Chandler was for an unskilled attendant s rate whereas the testimony in this case was about a skilled attendant s rate when it is undisputed that Misty Boylan is not a skilled attendant. Though Plaintiff points to other cases where this Court has upheld rates of $10-$11/hour, the standard for awarding attendant care is explicitly on a case-by-case, flexible basis. Thus, I believe the payment rate is also to be determined on a case-by-case, flexible basis. The rates awarded in another case cannot simply be cut and pasted into this case. Neither can skilled attendant s unskilled the Commission pay attendant s simply rate pay in rate. decide half is Thus, that cutting appropriate I would for reverse the an the increase in attendant pay as it is unsupported by the competent evidence before the Commission.

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