CYNTHIA A. CORDOVA v. BOARD OF REVIEW DEPARTMENT OF LABOR and BAYADA HOME HEALTH CARE, INC
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SUPERIOR COURT OF NEW JERSEY
APPELLATE DIVISION
DOCKET NO. A-0831-19
CYNTHIA A. CORDOVA,
Appellant,
v.
BOARD OF REVIEW,
DEPARTMENT OF LABOR,
and BAYADA HOME
HEALTH CARE, INC.,
Respondents.
_________________________
Argued September 30, 2021 – Decided October 21, 2021
Before Judges Mawla and Mitterhoff.
On appeal from the Board of Review, Department of
Labor, Docket No. 174643.
Keith G. Talbot, Senior Counsel, argued the cause for
appellant (Legal Services of New Jersey, attorneys;
Cynthia A. Cordova on the pro se briefs).
Achchana Ranasinghe, Deputy Attorney General,
argued the cause for respondent Board of Review
(Andrew J. Bruck, Acting Attorney General, attorney;
Donna Arons, Assistant Attorney General, of counsel;
Achchana Ranasinghe, on the brief).
PER CURIAM
Plaintiff Cynthia Cordova appeals from a Board of Review (Board)
September 24, 2019 final agency decision adopting an Appeal Tribunal's
(Tribunal) determination that she was not eligible for unemployment benefits
because she was unavailable for work. See N.J.S.A. 43:21-4(c)(1). We affirm.
The following facts are derived from the testimony presented at a
telephonic hearing before the appeals examiner on July 24, 2019. In May 2013,
plaintiff began working for Bayada Home Health Care, Inc. (Bayada) as a
licensed practical nurse. From May 2013 through April 2017, plaintiff worked
forty hours a week. This work, by its nature, is not sedentary.
On March 29, 2017, plaintiff's doctor told her to restrict her hours and
reduce physical exertion to avoid aggravating her preexisting medical condition
from a non-work-related car accident that occurred in 2012 or 2013. The doctor
told plaintiff she should not work more than seven shifts a month, which plaintiff
took to mean roughly two shifts or sixteen hours per week. Therefore, on April
1, 2017, plaintiff requested Bayada reduce her weekly hours from forty to
sixteen per week.
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Plaintiff did not disclose her medical condition to Bayada when requesting
reduced hours because she feared Bayada would not want to employ her any
longer if they knew of her medical issues. As a result, Bayada had no knowledge
of plaintiff's medical condition. According to Bayada's employee, Lynda
Schanne (Schanne), Bayada believed plaintiff reduced her weekly hours in
anticipation of receiving social security widow's benefits that allegedly limited
the income she could earn.1 Bayada first became aware of plaintiff's medical
condition on May 21, 2017, when plaintiff filed her claim for unemployment
benefits to compensate for some of the wages she lost by working fewer hours.
After plaintiff's request Bayada assigned her to a private residence where
she cared for one patient. She continues to work in this capacity.
On July 6, 2017, Mohsen Kalliny, M.D. of the Regional Orthopedic
Professional Association issued a report recommending plaintiff work "seven
shifts a month" because it was "as much as she [could] physically tolerate." The
report encouraged plaintiff to "restrict her repetitive lifting to . . . no more than
the seven shifts per month." Plaintiff did not inform Bayada of this report.
1
According to plaintiff she began receiving widow's benefits from the Social
Security Administration on May 28, 2017.
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3
From July 9, 2017 through May 19, 2018, plaintiff sought sedentary work
to supplement her part-time work with Bayada. Around July 2017, plaintiff
applied to the Division of Vocational Rehabilitation to develop additional skills
such as proficiency in Microsoft Office in order to find sedentary work.
Sometime between July 9, 2017 and May 20, 2018, plaintiff obtained
sedentary work answering phones for a business, but the owner passed away
before she could begin the employment. The business closed, and plaintiff lost
the job. She never found additional sedentary work to supplement her income.
While Bayada could not offer plaintiff any home care sedentary work, it
could have offered her a case caring for a child in school, which would mostly
entail "just sitting in the [classroom] with them." Bayada had "a lot of cases" of
that nature. Plaintiff did not pursue this option because she thought nurses who
care for children in schools must carry heavy medical equipment such as an
"oxygen canister" to the schools. Schanne indicated that not all children's cases
require such heavy equipment.
Additionally, all Bayada's employees receive a weekly email listing
available cases and hours. Plaintiff claims she never received those emails and
otherwise did not seek non-sedentary work from Bayada because her doctor has
not provided "clearance" for such work.
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On January 3, 2019, plaintiff obtained a report from Lori C. Talbot, M.D.
of South Cumberland Medical Associates stating that from March 29, 2017 to
July 9, 2017, and onward plaintiff could "do sedentary work without aggravation
of her health[] and thus [is] available for sedentary seated work fulltime. . . ."
Plaintiff never informed Bayada that she could work more hours if those hours
were sedentary. Further, Bayada did not receive this report nor know of its
existence until the Tribunal hearing. When the report was issued, Bayada knew
only of plaintiff's medical restrictions as it related to the number of hours she
could work. As a result, when plaintiff asked for more shifts at Bayada a week
before the Tribunal hearing, the client service manager informed plaintiff that
the company would be happy to provide plaintiff more hours if she got clearance
from her doctor.
On January 30, 2019, the Deputy of the Division of Unemployment and
Disability Insurance found plaintiff indefinitely ineligible for benefits as of July
9, 2017, on the ground that she was "unavailable for work." 2 Plaintiff appealed
that decision on February 18, 2019.
2
In Cordova v. Bd. of Rev., No. A-0773-17 (App. Div. Dec. 10, 2018) (slip op.
at 1-8), this court affirmed the Board's decision that plaintiff was ineligible for
unemployment benefits from May 21, 2017 through July 8, 2017, because she
was unavailable for work. Subsequently, the appeals examiner remanded the
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5
On July 24, 2019, the Tribunal held a telephonic hearing where plaintiff
and Schanne provided testimony. On July 25, 2019, the Tribunal determined
plaintiff was ineligible to receive unemployment benefits from July 9, 2017,
through May 19, 2018, because she was not available for work as required by
N.J.S.A. 43:21-4(c)(1). The Tribunal found that plaintiff's voluntary work
reduction was "for a personal matter having no connection to the sole base year
employer." Plaintiff appealed the Tribunal's denial of benefits on July 29, 2019.
On September 24, 2019, the Board adopted the Tribunal's findings of fact
and affirmed the Tribunal's decision. This appeal followed.
On appeal, plaintiff raises the following issues for our consideration:
POINT I
APPELLANT CORDOVA SHOULD BE HELD
GENUINELY ATTACHED TO THE LABOR
MARKET, AVAILABLE FOR WORK, AND
ELIGIBLE FOR BENEFITS.
A. THE FOCUS OF THE AGENCY ON
THE APPELLANT LIMITING HER
WORK TO PART TIME WORK IS IN
ERROR SINCE SHE WAS SEEKING
FULL TIME EMPLOYMENT IN
ACCORD WITH HER HEALTH
LIMITATIONS AND THE AGENCY
INTERPRETATION VIOLATES THE
matter to the deputy to determine whether plaintiff was eligible for
unemployment benefits after July 8, 2017.
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6
PLAIN LANGUAGE OF THE STATUTE
AND THE METROMEDIA 3 DOCTRINE.
B. APPELLANT CORDOVA WAS
GENUINELY ATTACHED TO THE JOB
MARKET, IN ADDITION TO HER
WORK SEARCH, THROUGH HER
APPROVAL FOR ASSISTANCE WITH
THE AGENCY DIVISION OF
VOCATIONAL REHABILITATION
WHICH SHOULD EXEMPT HER FROM
THIS REQUIREMENT.
POINT II
THE AGENCY ERRED AS A MATTER OF LAW IN
ITS ASSESSMENT OF THE "VOLUNTARY
REDUCTION" FACTS AND APPLICABLE LEGAL
STANDARD FOR AVAILABILITY AND SHOULD
BE REVERSED AS ARBITRARY AND
CAPRICIOUS AND FAILING IN
CONSTITUTIONAL DUE PROCESS AND
FUNDAMENTAL FAIRNESS.
POINT III
THE INTERPRETATION OF THE AGENCY
VIOLATES THE LEGISLATIVE PURPOSE OF THE
UNEMPLOYMENT COMPENSATION LAW TO
ASSIST THOSE WHO ARE UNEMPLOYED
THROUGH NO FAULT OF THEIR OWN AND
DESERVE BENEFITS TO AMERIOLATE HARSH
CONSEQUENCES OF LOSS OF EMPLOYMENT
AND LIBERAL ALLOWANCE IN FAVOR OF
BENEFITS WHICH EMPLOYEES HAVE
CONTRIBUTED TO THROUGH THEIR TAXES.
3
Metromedia, Inc. v. Dir., Div. of Tax'n, 97 N.J. 313 (1984).
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POINT IV
THE INTERPRETATION OF THE AGENCY MUST
BE REVERSED SINCE IT VIOLATES DISABILITY
PROTECTIONS AND STANDARDS APPLICABLE
TO UNEMPLOYMENT CASES.
Appellate review of final administrative agency decisions is limited.
Kadonsky v. Lee, 452 N.J. Super. 198, 201-02 (App. Div. 2017). "In reviewing
the factual findings made in an unemployment compensation proceeding, the
test is not whether an appellate court would come to the same conclusion if the
original determination was its to make, but rather whether the factfinder could
reasonably so conclude upon the proofs." Brady v. Bd. of Rev., 152 N.J. 197,
210 (1997) (quoting Charatan v. Bd. of Rev., 200 N.J. Super. 74, 79 (App. Div.
1985)).
"If the Board's factual findings are supported 'by sufficient credible
evidence, courts are obliged to accept them.'" Brady, 152 N.J. at 210 (quoting
Self v. Bd. of Rev., 91 N.J. 453, 459 (1982)). This court should give due regard
to the agency's credibility findings. Logan v. Bd. of Rev., 299 N.J. Super. 346,
348 (App. Div. 1997). Unless "the agency's action was arbitrary, capricious, or
unreasonable, the agency's ruling should not be disturbed." Brady, 152 N.J. at
210. While this court grants substantial deference to an agency's finding of fact,
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"to the extent [the agency's] determination constitutes a legal conclusion" this
court's review is de novo. Lavezzi v. State, 219 N.J. 163, 172 (2014).
First, we reject plaintiff's argument that she was available for work
because she was genuinely attached to the labor market. An individual is not
eligible for unemployment compensation unless he or she "is able to work, . . .
available for work, and has demonstrated [that he or she is] actively seeking
work." Ford v. Bd. of Rev., 287 N.J. Super. 281, 284 (App. Div. 1996) (quoting
N.J.S.A. 43:21-4(c)(1)). There is a limited exception for individuals who restrict
themselves to only part-time work:
no individual, who is otherwise eligible, shall be
deemed unavailable for work or ineligible for benefits
solely for the reason that the individual is available for,
seeks, applies for, or accepts only part-time work,
instead of full-time work, if the claim is based on part-
time employment and the individual is actively seeking
and is willing to accept work under essentially the same
conditions as existed in connection with the
employment from which the individual became eligible
for benefits.
[N.J.S.A. 43:21-20.1]
This court has consistently held that an individual who restricts her work
availability to less than full-time employment is ineligible to receive
unemployment benefits if her claim is based on full-time employment. See
Edmundson v. Bd. of Rev., Div. of Emp. Sec., 71 N.J. Super. 127, 133-34 (App.
A-0831-19
9 Div. 1961) (holding that a claimant who restricted his availability for work to
part-time work was unavailable for work within the meaning of N.J.S.A. 43:21- -
4(c)(1)); McCoy v. Bd. of Rev., Dep't of Labor, 381 N.J. Super. 169, 171 (App.
Div. 2005) (holding a claimant who reduced her work schedule to accommodate
her college schedule was not available for work).
Here, the Tribunal determined plaintiff's claim for benefits was based on
a year of full-time work. As defined in N.J.S.A. 43:21-19(c)(1), the "base year"
is the preceding four of the last five calendar quarters completed before a
claimant's benefit year. Plaintiff filed her claim for unemployment on May 21,
2017. Thus, the base year for plaintiff's eligibility is from January 1, 2016 ,
through December 31, 2016, during which she worked for Bayada full time.
Thus, the N.J.S.A. 43:21-20.1 exception is inapplicable to plaintiff's claim
because it is based on her full-time employment with Bayada. When plaintiff
unilaterally restricted her working despite Bayada's willingness to continue
providing forty hours per week (i.e., full-time work), she made herself
unavailable to work.
Next, plaintiff's alternative argument − that even if she did voluntarily
reduce her work hours with Bayada, she did so with good cause – lacks merit:
[a]n individual who leaves a job due to a physical
and/or mental condition or state of health which does
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not have a work-connected origin but is aggravated by
working conditions will not be disqualified for benefits
for voluntarily leaving work without good cause
"attributable to such work," provided there was no other
suitable work available which the individual could have
performed within the limits of the disability. When a
non-work connected physical and/or mental condition
makes it necessary for an individual to leave work due
to an inability to perform the job, the individual shall
be disqualified for benefits for voluntarily leaving
work.
[N.J.A.C. 12:17-9.3(b).]
To satisfy N.J.A.C. 12:17-9.3(b), an individual must demonstrate, "through
uncontroverted medical evidence" that her medical condition will be
"aggravated" by the conditions of her work. Israel v. Bally's Park Place, Inc.,
283 N.J. Super. 1, 5 (App. Div. 1995) (citing Wojcik v. Bd. of Rev., 58 N.J. 341
(1971)). Absent such medical evidence, an individual must provide "proof . . .
she notified the employer and sought an accommodation prior to resigning from
the job." Ardan v. Bd. of Rev., 231 N.J. 589, 605 (2018).
Plaintiff failed to meet her burden here. The report from Regional
Orthopedic does not attribute her medical condition to her work environment
nor does it state her medical condition is aggravated by the conditions of her
work. The report merely states seven shifts a month "is as much as she can
physically tolerate." Additionally, the report from South Cumberland Medical
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Associates, issued nearly two years after her unemployment claim was initially
filed, states that after July 9, 2017, she was "able to do sedentary work without
aggravation of her health." Neither report constitutes the necessary
"uncontroverted medical evidence" showing her medical condition was
aggravated by work conditions. Israel, 283 N.J. Super. at 5.
Moreover, neither report was provided to Bayada when plaintiff requested
reduced hours. Although plaintiff did not resign, she testified she did not
disclose her health restrictions to Bayada when requesting reduced hours.
Nothing in the record suggests plaintiff tried to investigate alternative
employment opportunities with Bayada before restricting her work availability.
Additionally, we reject plaintiff's contention that her pursuit of services
from the Division of Vocational Rehabilitation Services program exempts her
from N.J.A.C. 12:23-4.3's requirement that an individual must be actively
seeking work to receive benefits. N.J.S.A. 43:21-4(c)(4)(A) provides that:
an individual, who is otherwise eligible, shall not be
deemed unavailable for work or ineligible because the
individual is attending a training program approved for
the individual by the division to enhance the
individual's employment opportunities or because the
individual failed or refused to accept work while
attending such program.
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The statute is clear that an individual must first be "otherwise eligible" for
benefits. Plaintiff was not "otherwise eligible" for benefits within the meaning
of N.J.S.A. 43:21-4(c)(4)(A) because she voluntarily restricted her work hours
without good cause. In other words, plaintiff was not deemed ineligible for
benefits "because" she was enrolled in a training program. See N.J.S.A. 43:21-
4(c)(4)(A). Rather, her benefits were denied because she was not available for
work when Bayada had full-time work available for her.
Finally, we reject plaintiff's argument that the agency's decision "that a
claimant be deemed unavailable if they reduce hours with a current employer
due to personal circumstances" meets the test for agency rulemaking as outlined
in Metromedia. An agency decision constitutes rulemaking if the action:
(1) is intended to have wide coverage encompassing a
large segment of the regulated or general public, rather
than an individual or a narrow select group; (2) is
intended to be applied generally and uniformly to all
similarly situated persons; (3) is designed to operate
only in future cases, that is, prospectively; (4)
prescribes a legal standard or directive that is not
otherwise expressly provided by or clearly and
obviously inferable from the enabling statutory
authorization; (5) reflects an administrative policy that
(i) was not previously expressed in any official and
explicit agency determination, adjudication or rule, or
(ii) constitutes a material and significant change from a
clear, past agency position on the identical subject
matter; and (6) reflects a decision on administrative
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regulatory policy in the nature of the interpretation of
law or general policy.
[Metromedia, 97 N.J. at 331-32.]
In reviewing a decision by an administrative agency, an appellate court
should "defer to an agency's interpretation of both a statute and implementing
regulation, within the sphere of the agency's authority, unless the interpretation
is plainly unreasonable." Ardan, 231 N.J. at 604-05 (quoting In re Election Law
Enf't Comm'n Advisory Op. No. 01-2008, 201 N.J. 254, 262 (2010)). In
applying this standard, the court considers "the words of the statute, affording
to those words 'their ordinary and commonsense meaning.'" Id. at 604-05
(quoting In re Eastwick Coll. LPN-to-RN Bridge Program, 225 N.J. 533, 542
(2016)).
Here, the plain language of N.J.S.A. 43:21-4(c)(1) mandates an individual
be "able to work, and is available for work, and has demonstrated to be actively
seeking work" to be eligible for unemployment benefits. As detailed above,
plaintiff was not available for work because she voluntarily restricted her work
hours from forty to sixteen hours. Further, she did not spend a "substantial
portion" of 2016, the applicable base year, working part-time. Therefore, the
Board's decision did not constitute improper rulemaking because it is based on
A-0831-19
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a reasonable interpretation of N.J.S.A. 43:21-4(c)(1) and N.J.A.C. 12:17-
12.7(b)(1) consistent with unemployment case law and policy standards.
In sum, the Tribunal's factual findings and the Board's decision are
substantially supported by the record are therefore not arbitrary, capricious, or
unreasonable. To the extent not addressed, we conclude plaintiff's remaining
arguments lack sufficient merit to warrant discussion in a written opinion. R.
2:11-3(e)(1)(E).
Affirmed.
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