CARITZA SOLER TORRES v. KHAMIS SUMREIN

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      Although it is posted on the internet, this opinion is binding only on the
        parties in the case and its use in other cases is limited. R. 1:36-3.




                                       SUPERIOR COURT OF NEW JERSEY
                                       APPELLATE DIVISION
                                       DOCKET NO. A-4887-15T1

CARITZA SOLER TORRES,

        Plaintiff-Respondent,

v.

KHAMIS SUMREIN and NAJAH
SUMREIN,

        Defendants-Appellants,

and

ALKARAK TRADING, LLC,

     Defendant.
__________________________________

              Argued November 13, 2017 – Decided December 7, 2017

              Before Judges Sabatino and Ostrer.

              On appeal from Superior Court of New Jersey,
              Law Division, Essex County, Docket No. L-5438-
              14.

              Mark S. Kundla argued the cause for appellants
              (Hardin, Kundla, McKeon & Poletto, PA,
              attorneys; Mark S. Kundla, of counsel and on
              the briefs; Joseph A. DiPisa, on the briefs).

              Robert H. Baumgarten argued the cause for
              respondent  (Ginarte,  O'Dwyer,  Gonzalez,
              Gallardo & Winograd, LLP, attorneys; Robert
              H. Baumgarten, on the brief).

PER CURIAM

     Following a trial in this premises liability case, a jury

found defendants, the owners of a commercial building, negligent

with respect to the hazardous condition of a stairway on which

plaintiff, a retail customer, fell down as she left the premises.

After   the    jurors     returned      their    initial       verdict    reflecting

internal inconsistencies, they received additional instructions

from the court.         The jury then deliberated further and issued a

second verdict, finding the owners' negligence the sole proximate

cause   of    plaintiff's       accident.        The    jury    awarded   plaintiff

substantial non-economic damages for her pain and suffering, plus

a modest sum for lost wages.

     The property owners now appeal the liability portion of the

verdict, principally arguing they were prejudiced by:                       (1) the

misuse at trial of proof of subsequent remedial measures undertaken

after   plaintiff's      accident;      and     (2)    confusing   errors    in   the

original      verdict    form    that    resulted       in   the   jury   returning

inexplicably inconsistent successive verdicts.                      Because these

contentions have merit and the trial errors were not manifestly

harmless, we remand for a new trial on liability issues only,

leaving the jury's calibration of damages intact.


                                          2                                  A-4887-15T1
                                 I.

     Defendants Khamis Sumrein and Najah Sumrein (collectively,

"the Sumreins") own a one-story commercial building on Orange

Street in the City of Newark.         The Sumreins constructed the

building in 1992. At the time of plaintiff's August 2012 accident,

the Sumreins were leasing the premises to co-defendant Alkarak

Trading, LLC ("Alkarak").   Alkarak operated a retail store in the

building.1   The building has a short flight of stairs leading down

from the retail area's entrance and exit door that opens out onto

the public sidewalk.

     On the afternoon of August 12, 2012, plaintiff, Caritza Soler

Torres, briefly entered the building and walked up the stairs to

the store.     She made a purchase and then began to leave the




1
  As clarified to us by defense counsel, he represented all three
defendants (Khamis Sumrein, Najah Sumrein, and Alkarak) at trial.
The lease obligated Alkarak to provide liability coverage and list
the Sumreins as additional insureds on the policy.        Alkarak's
insurer has agreed to provide liability coverage for all defendants
up to $1,000,000.    In its second verdict, the jury found that
Alkarak was not negligent, a finding that plaintiff has not
provisionally cross-appealed.       Defense counsel now solely
represents the Sumreins on the appeal, seeking to set aside the
liability verdict against them, but not contesting the award of
damages, which is within the policy limits.        Defense counsel
represents there is no conflict of interest with respect to his
former client Alkarak, in light of these circumstances.



                                 3                          A-4887-15T1
building.2    As plaintiff was leaving the store, her cell phone

rang.   Plaintiff answered the call, transferred the cell phone to

a different hand, holding a small bag in her other hand, and

continued    walking.     Upon   reaching     the   door    leading   outside,

plaintiff opened it, missed the top stair, and fell onto the

sidewalk.

     Plaintiff fractured her right ankle as a result of her fall.

She was taken from the scene by an ambulance and treated at a

local hospital.      Surgery was performed and plates and screws were

permanently installed in plaintiff's ankle.                She was unable to

work for at least six months.       Plaintiff presented expert medical

testimony at trial from an orthopedic surgeon, who substantiated

her injuries and course of treatment.

     Plaintiff testified that she had not noticed any indication

as she was leaving the building to alert her that there was an

additional    step    leading    from   the   doorway      to   the   sidewalk.

According to plaintiff, "[e]verything was the same color as the

sidewalk."    There were no warning signs posted advising visitors

to watch their step as they traveled through the door, down the



2
  Plaintiff's actions in exiting and missing the stair as she left
the building were recorded on a twelve-second surveillance video,
which was played several times for the jurors. The parties have
furnished the video recording, which we have reviewed, as part of
the record on appeal.

                                        4                               A-4887-15T1
stairs, and out onto the sidewalk.            Plaintiff insisted that she

was not in a hurry as she left the building, that she was looking

straight ahead as she proceeded forward, and that she was paying

attention and was not distracted by the incoming call on her cell

phone.

       To support her contention that the configuration of the

entranceway was hazardous at the time of the accident, plaintiff

presented expert testimony from a licensed professional engineer.3

The engineer identified several conditions of the premises that

were    dangerous   and,    in   his   opinion,   non-compliant      with   the

applicable    building     code.       He   asserted   that   the   entrance's

configuration, with the door swinging out beyond the stairs,

violated the code.         The expert explained that "[i]n a properly

designed safe structure, when the door opens over a stairway there

should be a landing that allows you to open the door and step

out."    Here, there was no such landing that extended beyond the

radius of the door.      Instead, the stairs abruptly ended, such that

users would need to go immediately down the steps and then onto

the sidewalk.




3
 The expert inspected the accident site and also examined various
discovery materials, including the twelve-second excerpt from the
surveillance video.

                                        5                              A-4887-15T1
     The engineer further noted that the uniform appearance of the

stairs, which matched the color of the sidewalk, increased the

risk of a visitor falling.        He opined that the stairs should have

had yellow-colored striping or markings to signal the change in

elevation, thereby reducing the risks of a patron falling.

     The   expert     supported    plaintiff's     contention     that     the

hazardous condition of the stairway configuration and lack of

warnings   were   factors   in    causing   her    accident.     On    cross-

examination, the expert acknowledged that the video shows that

plaintiff was on her cell phone at the moment she fell, but he

noted that the premises' hazardous conditions were "stronger"

contributing factors in causing the accident.

     The record shows that the premises were altered in several

respects after plaintiff's accident.            Among other things, Maher

Alqaralleh, the owner of Alkarak, painted the stairway steps yellow

about two years after the incident.         According to Alqaralleh, the

stairs   were   not   painted    for   safety   reasons,   but   rather    for

aesthetic reasons – to match the yellow color of the store's sign,

entrance door frame, and security gate.           In addition, Alqaralleh

placed a "Watch Your Step" sign, post-accident, on the front door.

He asserted that the sign was not installed to point out any

"particular hazard," but only "to let the customer know this is

the door to enter the store and exit the store."           In addition, an

                                       6                              A-4887-15T1
ATM sign that had partially blocked a customer's view of the stairs

was removed by an ATM sales representative, allegedly for reasons

unrelated to safety.

     Alqaralleh testified that approximately 140 to 150 people

typically enter the store each day.    Before plaintiff's accident,

no customer had ever complained about the condition of the stairs

or the doorway.   Since the time the store first opened in 2008,

no building inspectors or other governmental bodies had issued any

code violation notices for the premises.   Alqaralleh specifically

denied that anyone told him to paint the stairs yellow after

plaintiff's accident.

     Khamis Sumrein, the co-owner of the building, testified that

Alkarak, as the tenant, was responsible for the store's entrance

and steps.   Sumrein4 noted in this regard that the tenant was the

party who had painted the steps yellow after the accident and who

had posted the "Watch Your Step" sign.   Sumrein acknowledged that,

as an owner of the building, he has a shared responsibility for

the "structural integrity" of the building, including the steps.

He denied, however, that any structural changes had been made to

the premises following the accident.




4
 All references to "Sumrein" in the singular shall refer to Khamis
Sumrein rather than his wife, co-defendant Najah Sumrein.

                                7                           A-4887-15T1
      After considering these and other proofs from the five-day

trial, the jury reported an initial verdict finding: the Sumreins

negligent and a proximate cause of the accident; Alkarak negligent

but   not   a    proximate   cause   of   the   accident;   and   plaintiff

comparatively negligent, but also not a proximate cause of the

accident.       Turning to the last liability question on the verdict

form, the jurors allocated 70% fault to the Sumreins, 15% fault

to Alkarak, and 15% comparative fault to plaintiff.           By a five to

one vote, the jurors awarded $500,000 for past and future pain and

suffering plus $9,000 in lost wages.

      At that point, counsel requested a sidebar and expressed

concerns that the jurors may have been confused, because they

should not have allocated any percentage of fault to Alkarak and

plaintiff, having found neither of those parties a proximate cause

of the accident.        After colloquy with counsel concerning this

apparent inconsistency, the court explained the situation to the

jurors and advised them to resume deliberations:

                 All right, ladies and gentlemen of the
            [j]ury, there's, you, apparently, have found
            that [Alkarak's owner, Maher Alqaralleh] and
            Alkarak Trading, LLC, were negligent, by a 5
            to 1 vote; but, in question four, you found
            that   their   negligence,    meaning  [Maher
            Alqaralleh] and Alkarak Trading, LLC, was not
            a proximate cause of the accident. So, either
            their negligence was a proximate cause of the
            accident and you enter a percentage for the
            negligence that they contributed to the

                                      8                             A-4887-15T1
             happening of the accident or they were not,
             their negligence was not the proximate cause
             of the negligence and therefore, their
             percentage should be zero. So, I'm returning
             you to the [j]ury room to make the verdict
             consistent, meaning question four and question
             seven (c) [on the verdict sheet], must be
             consistent. Yes?

This instruction spurred a juror to request the court to clarify

the definition of proximate cause.           The court did so, and then

sent the jurors back to resume deliberations.

     Later that same day, the jurors returned with a second

verdict.     This time the jurors found that only the Sumreins were

negligent, and that neither Alkarak nor plaintiff were negligent.

The jurors again determined that the Sumreins were a proximate

cause of the accident.       The jurors issued a slightly revised

computation of damages, this time awarding plaintiff $425,000 for

past and future pain and suffering, and the same $9,000 amount for

wage loss.    The court entered a final judgment consistent with the

outcome of the second verdict.

     The Sumreins now appeal5 the liability aspect of the verdict,

contending    that   plaintiff's   counsel    improperly   presented   and

misused evidence of subsequent remedial measures in violation of



5
  As we have noted, Alkarak has not appealed, having been deemed
in the second verdict to not be liable.       Defense counsel has
conceded both in correspondence to this court and at oral argument,
that no new trial on damages is warranted.

                                    9                             A-4887-15T
1 N.J.R.E. 407, and that the flaws in the verdict sheet clearly

confused the jurors and led to an untenable final verdict.

                                    II.

                                       A.

     We    first    consider   defendants'      arguments     concerning     the

subsequent remedial measure doctrine.           N.J.R.E. 407 directs that

"[e]vidence of remedial measures taken after an event is not

admissible to prove that the event was caused by negligence or

culpable conduct.       However, evidence of such subsequent remedial

conduct may be admitted as to other issues."               Rule 407 codifies

our state's "strong public policy encouraging prompt remedial

measures[.]"       Szalontai v. Yazbo's Sports Café, 
183 N.J. 386, 402

(2005).    "The theory behind [Rule 407] is that a person should not

be penalized for correcting a potentially deleterious situation."

Biunno, Weissbard & Zegas, Current N.J. Rules of Evidence, comment

1 on N.J.R.E. 407 (2017).

     Subject   to     considerations     of   unfair    prejudice   and   other

countervailing factors under N.J.R.E. 403, evidence of remedial

conduct may be admitted under N.J.R.E. 407 for other purposes,

including the impeachment of the credibility of a witness, or

issues    concerning    a   defendant's     ownership    or   control   of   the

instrumentality that produced plaintiff's injury.                See Kane v.

Hartz Mountain Indus., 
278 N.J. Super. 129, 148 (App. Div. 1994),

                                    10                                  A-4887-15T1
aff'd o.b., 
143 N.J. 141 (1996); Lavin v. Fauci, 
170 N.J. Super.
 403, 407 (App. Div. 1979).

     The pertinent chronology of events relating to the Rule 407

issues is as follows.      During the course of discovery, defendant

Khamis Sumrein provided certified responses to the standard form

interrogatories for personal injury "fall down" cases.                   One of

those interrogatories, Question 8, asked defendants to "[s]tate

whether any repairs were made to the premises or property after

plaintiff’s   injury.       YES   (   )     or   NO   (    )."    See    Uniform

Interrogatories, Pressler & Verniero, Current N.J. Court Rules,

Form C(2) Uniform Interrogatories to be Answered by Defendant in

Falldown   Cases   Only:   Superior        Court,   https://www.gannlaw.com/

CourtRules/APPENDIX/App-02-C(2).pdf (2017).               Despite the changes

that had been made to the stairway after plaintiff's accident,

Sumrein answered this query "No."           On direct examination at trial,

Sumrein asserted that he did not regard the yellow stair-painting

by Alkarak to be a safety-oriented subsequent remedial measure.

     Before the start of the jury trial, defendants moved in limine

to bar all testimony and evidence relating to changes made to the

property   after   the     accident    comprising         subsequent    remedial

measures pursuant to N.J.R.E. 407.            The court denied the motion,

on the basis that such evidence should be allowed to impeach the

credibility of defendants' testimony.                 The court agreed with

                                      11                                 A-4887-15T1
plaintiff that this "line of questioning" can be used to show an

alleged inconsistency between defendant's interrogatory answers

and the actual events that transpired.

       Plaintiff's counsel called Khamis Sumrein as part of his case

in chief.      During that direct examination, plaintiff's counsel

asked Sumrein if any structural changes had been "made to the

doorway of the step leading into the store" after Alkarak's lease

began in 2008.     Sumrein denied that any such structural changes

had been made.     Plaintiff's counsel then showed Sumrein a series

of photographs taken of the building in 2012 before the accident

took place.     Sumrein acknowledged that those photos fairly and

accurately represented the condition of the property.    Plaintiff's

counsel then asked Sumrein if any "repairs" to the property had

been    made   after   the   accident.   Sumrein   responded,     "No."

Plaintiff's counsel pressed on further, asking Sumrein to admit

that, after the accident, the steps were "painted bright yellow."

Sumrein responded that the tenant had painted the steps "to match

the frame" of the doorway, and that the painting has "nothing to

do with" the safety of the entryway.

       Plaintiff's counsel further confronted Sumrein with the post-

accident addition of the "Watch Your Step" sign. Sumrein responded

that he thought the tenant had put the sign there, and that he had

"no idea" why the tenant had done so.      Plaintiff's counsel also

                                   12                           A-4887-15T1
got Sumrein to acknowledge that the ATM sign at the bottom of the

door was removed after the accident, which Sumrein attributed to

a decision made solely by the ATM company.               He further maintained

that the ATM sign "has nothing to do with the step" involved in

the accident.

     On cross-examination by defense counsel, Sumrein repeated

that he had not undertaken any measure involving the "structural

integrity"    of    the    store.     He    testified    that   the    tenant    is

"responsible for what happens in the interior of the store," and

that he never had discussions with the tenant about the signs

within the premises.

     Plaintiff's counsel pursued this topic further in examining

Alkarak's principal, Maher Alqaralleh.           He got Alqaralleh to admit

that he had painted the stairs yellow after the accident, but

Alqaralleh denied that it was done for a safety reason.                          In

addition, plaintiff's counsel got Alqaralleh to concede that he

had posted the "Watch Your Step" sign, but Alqaralleh denied that

it was to prevent the "particular hazard" concerning the steps.

     During his closing argument, plaintiff's counsel capitalized

on defendants' admissions about these post-accident measures.

However, instead of arguing this evidence was relevant to the

credibility    of    the    defense   witnesses,        plaintiff     advanced    a

substantive argument: that the post-accident measures were repairs

                                       13                                 A-4887-15T1
undertaken to change an unsafe condition to a safe one.      As he

told the jury:

               This accident occurred on August 12,
          2012. Sometime after the accident, we know,
          sometime   after   the  accident,   we   know,
          according to defendants, it was two years; but
          sometime after the accident, we know they
          made, they made some changes, right?      They
          deny any of the changes relate to safety; but
          they did make some changes. So, what did they
          do?

               These steps, those steps, which were
          gray, having trouble finding all of the
          exhibits, hang on, one second. Here we go.
          Okay, that shows it.     They're gray, right?
          Same color as the sidewalk up here. So, after
          the accident, we know, they painted the steps
          yellow, right, but nothing to do with safety,
          painted yellow, to the other one.        It's
          bright, but nothing to do with safety.     We
          know, after the accident, they removed one of
          the signs. I think that's great; because, as
          he said, as you're approaching the door,
          you're looking. You know, as you're walking,
          you don't look.    You don't walk like this.
          Who walks like this? You walk like that. A
          reasonable person walks like that, they're
          going to walk into the person ahead of them.

Plaintiff's counsel repeated this substantive line of attack a few

minutes later with regard to the post-accident installation of the

"Watch Your Step" sign:

               [Defendants'] got an obligation to keep
          it safe. Again, I have to ask you to rely on
          your common sense. What makes sense to you?
          Should they, on the day of the accident, had
          a caution sign? Would that have prevented the
          accident?   Well, they put one up after the


                               14                          A-4887-15T1
          accident, right?   But it's got nothing to do
          with safety.6

               Do you think if the caution sign was
          there that day, this accident would've
          happened? Do you think that Ms. Soler Torres
          would have seen that caution sign? I think
          so, right at eye level, as you're approaching.
          She'll see it.    That accident wouldn't have
          happened.    They would've had a sign --.
          Instead, they got the bottom of the door,
          closed up.

     On appeal, defendants urge that this use of evidence of post-

accident measures violated N.J.R.E. 407, and is likely to have

unfairly swayed the jurors in imposing liability.   We agree.

     We review this evidentiary issue mindful that trial judges

must be accorded a substantial degree of discretion on appellate

review of their evidentiary rulings.     We generally do not set

aside a trial judge's evidentiary rulings unless the appellant

demonstrated the judge abused his or her discretion.   See Hisenaj

v. Kuehner, 
194 N.J. 6, 16 (2008).    Moreover, a mistaken ruling

on a question of evidence does not compel reversal unless the

error is so harmful that it was "clearly capable of producing an

unjust result[.]"   R. 2:10-2.

     As a preliminary matter, we do not think the trial court

misapplied its discretion in denying defendants' motion in limine



6
  This assertion is obviously sarcastic. Plaintiff's theory is
the opposite: that the measures were undertaken for safety.

                                 15                        A-4887-15T1
under N.J.R.E. 407, and in allowing plaintiff to present evidence

of subsequent remedial measures for the limited purpose of witness

impeachment.7      As we have already noted, such impeachment falls

within   a    recognized    exception      under    Rule   407.    Furthermore,

defendants had an obligation to answer the form interrogatories

honestly and forthrightly.          R. 4:17-4(a); R. 4:17-1.             Sumrein's

certified interrogatory answer – attesting that "no" post-accident

repairs were made to the premises – was fair game for plaintiff

to impeach, by showing the incredibility of his contention that

the subsequent measures had "nothing" to do with safety.

       The    critical    problem   here     lies    not    with   the    court's

justifiable pretrial ruling on the motion in limine, but with what

ensued thereafter.        First, the court did not provide any limiting

instruction to the jurors under N.J.R.E. 105, explaining to them

that   they    could     only   consider    the     subsequent     measures     for

impeachment purposes and not as proof of negligence.                       Such a

limiting instruction is an important caveat, which will guide the

jurors and prevent misuse of the Rule 407 exception.                 See Biunno,



7
   We need not consider whether the evidence of repairs
alternatively could have been used to establish "ownership or
control" of the condition of the stairway or doorway under that
separate exception to Rule 407. Defense counsel did not advocate
in his closing argument that any of his three clients (the two
Sumreins and Alkarak) lacked such control, and the Sumreins'
ownership of the building was undisputed.

                                      16                                   A-4887-15T1
Weissbard & Zegas, Current N.J. Rules of Evidence, comment 2 on

N.J.R.E. 407 (2017) ("If subsequent remedial conduct evidence is

properly admissible for some fact in issue other than the existence

of negligence or culpable conduct on a particular occasion, the

trial court should instruct the jury pursuant to [Rule] 105 as to

the limited effect to be given to the evidence of subsequent

conduct.").     See also Ryan v. Port of N.Y. Auth., 
116 N.J. Super.
 211, 219-20 (App. Div. 1971) (emphasizing the importance of a

trial court's careful instructions to jurors about how to use

evidence correctly, including warning them not to make improper

inferences of negligence based on the admission of a defendant's

answers to interrogatories with respect to post-accident remedial

measures).

       We recognize that defense counsel did not request such a

limiting instruction here.      Even so, the point remains whether the

absence of an instruction was harmful in the surrounding context

of the trial itself.     Cf. Harris v. Peridot Chem. (NJ), Inc., 
313 N.J.   Super.   257,   296-97   (App.   Div.   1998)   (holding,   in   the

circumstances presented, an unclear limiting instruction under

Rule 407 was not so egregious as to justify a rerun of the trial);

Millison v. E.I. du Pont de Nemours & Co., 
226 N.J. Super. 572,

597-98 (App. Div. 1988) (finding that the absence of a limiting

instruction was harmless since it was compensated for by opposing

                                   17                              A-4887-15T1
counsel's presentation of the case), aff'd o.b., 
115 N.J. 252

(1989).

       Aside from the lack of an instruction – an omission which

otherwise might be deemed harmless in this case – the fundamental

problem here is that plaintiff's counsel did not follow through

and    use   the   subsequent   remedial   measure   evidence   solely   for

impeachment or credibility purposes.        In fact, plaintiff's counsel

only    alluded      momentarily    and    generically    to    defendant's

interrogatory answers.      He did not confront Sumrein on the witness

stand with his response to Form Interrogatory #8.           Instead, as we

have shown, plaintiff's counsel repeatedly referred to the post-

accident yellow step-painting, the new warning sign, and the

removal of the ATM display as substantive proof of negligence.

This misuse of the evidence violates N.J.R.E. 407 and the important

public policies that underlie that rule.             See, e.g., Szalontai,

supra, 
183 N.J. at 402 (2005) (underscoring those public policies);

Dixon v. Jacobsen Mfg. Co., 
270 N.J. Super. 569, 587 (App. Div.)

(same), certif. denied, 
136 N.J. 295 (1994).

       The tenor of plaintiff's case and her counsel's repeated

comments in summation were plainly aimed at doing exactly what

Rule 407 forbids.        Such misuse penalized defendants for taking

remedial measures – even though they did not acknowledge them as



                                     18                             A-4887-15T1
such – to make the entrance's configuration safer after plaintiff's

mishap.

      We note that defense counsel said nothing about the subsequent

measures in his own summation.              Hence, the improper portions of

plaintiff's ensuing summation cannot be justified on the grounds

of fair rebuttal advocacy.         Instead, plaintiff's summation was

designed to underscore for the jurors the stark visual contrast

between how the premises looked before the accident and how they

looked after remedial measures were undertaken.                That line of

attack had little, if anything, to do with witness impeachment,

except perhaps for the innuendo that defendants were being absurd

in claiming the post-accident changes had nothing to do with

safety.       The thrust of the attack was about proving culpability

for     the   accident   itself   by    focusing     on   "before-and-after"

comparisons.      That is precisely what Rule 407 disallows, and it

easily could have unfairly prejudiced defendants in the jurors'

eyes.

                                       B.

      The second troublesome aspect of this case stems from the

wording of the verdict form and the related jury instructions.




                                       19                            A-4887-15T1
Before the end of the trial,8 defense counsel requested that the

court    reject    the    verdict     sheet       that   had     been      proposed    by

plaintiff's counsel and adopt his own alternative version that

combined the defendants together.                  The court rejected defense

counsel's request and used a version of the form that separated

out     the   findings    with    respect       to    each     of    the    defendants

individually.

      Unfortunately, the verdict form provided to the jurors had

typographical errors.           When those errors came to light during

deliberations through two successive notes from the jury, the

trial court brought the jurors back into the courtroom and made

oral corrections to the form.9             After those errors were corrected,

the   jurors    issued    the    first     verdict,      which      we   have   already

described      above,    containing      internally      inconsistent        findings.

Specifically,      Question      #7   of    the      first   verdict       illogically

ascribed percentages of fault to co-defendant Alkarak and to

plaintiff, despite the jurors finding respectively in Questions




8
 Although this disagreement does not appear to have been recorded
or transcribed from the charge conference, the parties' briefs
each confirm the disagreement was voiced before the court finalized
the verdict form.
9
  In all fairness to the trial court, these typographical errors
likewise had not been spotted by either trial counsel before the
jurors noticed them.

                                           20                                   A-4887-15T1
#4 and #6 that negligence of Alkarak and of plaintiff was not a

proximate cause of the accident.

     When   counsel   called   this    inconsistency   to   the   court's

attention, the court attempted to fashion an impromptu solution

by explaining the problem to the jurors and instructing them to

resume deliberations.    As we have noted, at that point, a juror

asked the court to explain once again the definition of proximate

cause, and the court obliged.

     The second verdict returned by the jurors raises substantial

concerns about whether the jurors were still confused by the

verdict form and perhaps by the overall charge.        Having initially

found Alkarak 15% at fault and plaintiff 15% at fault in the first

verdict, the jurors allocated no fault to either of those parties

in the second verdict, shifting the entire 100% to the Sumreins,

while at the same time reducing the gross award of damages for

pain and suffering.     The jurors rescinded their earlier finding

that both Alkarak and plaintiff were negligent.        This sequence of

events is arguably indicative of "reasoning backwards" by the

jurors, in an effort to approximate the net outcome they reached

the first time, since the second damages award would not be subject

to a 15% reduction for plaintiff's comparative fault.

     A cardinal principle of our system of civil justice is that

"[a]ppropriate and proper charges to a jury are essential for a

                                  21                              A-4887-15T1
fair trial.'"     Velazquez v. Portadin, 
163 N.J. 677, 688 (2000)

(alteration in original) (quoting State v. Green, 
86 N.J. 281, 287

(1981)); see also Washington v. Perez, 
219 N.J. 338, 350 (2014)

(noting that "[o]ur law has long recognized the critical importance

of accurate and precise instructions to the jury").       "A charge is

a road map to guide the jury, and without an appropriate charge a

jury can take a wrong turn in its deliberations[.]"       Das v. Thani,


171 N.J. 518, 527 (2002) (quoting State v. Martin, 
119 N.J. 2, 15

(1990)).

     "In examining whether mistakes made in jury instructions

require intervention, a court must determine whether the charge,

'considered as a whole, adequately conveys the law and is unlikely

to confuse or mislead the jury, even though part of the charge,

standing   alone,    might   be   incorrect.'"   Maleki   v.   Atlantic

Gastroenterology Assoc., P.A., 
407 N.J. Super. 123, 128 (App. Div.

2009) (quoting Fischer v. Canario, 
143 N.J. 235, 254 (1996)).

"This same approach is taken with regard to mistakes in a jury

verdict sheet."     Ibid. (citing Mogull v. CB Commercial Real Estate

Group, Inc., 
162 N.J. 449, 467-68 (2000)).

     There are substantial grounds here to conclude that the "road

map" provided to the jurors on the verdict form unfortunately was

sufficiently flawed as to have led the deliberations to take a

metaphorical wrong turn.     Apart from the typographical errors that

                                    22                          A-4887-15T1
prompted notes from the jury seeking clarification, the initial

sequencing of questions and the associated instructions seemingly

led the jurors to issue an internally-inconsistent first verdict,

and then to attempt in the second verdict to rectify their mistake

with   new   findings     essentially   replicating      their    original    net

outcome.

       That said, we disagree with defendants that the outcome on

liability here is manifestly against the weight of the evidence.

The Sumreins were the owners of the building, and the jurors could

rationally have placed full responsibility upon them rather than

their tenant for the premises' dangerous conditions.                  Likewise,

the jurors had a rational basis for finding, despite defense

counsel's advocacy, that plaintiff's use of a cell phone as she

walked out of the building played little or no role in causing her

to fall.

       Nevertheless, the process by which the jurors utilized an

admittedly-flawed verdict form calls into serious question our

confidence     in   the   ultimate    outcome.      Because      we   lack   such

confidence, we conclude that the cumulative impact of the misuse

of subsequent remedial measure evidence, coupled with the multiple

problems     with   the   verdict    form   and   the   sequential    verdicts,

requires this liability verdict to be set aside.                  See Biruk v.

Wilson, 
50 N.J. 253, 263 (1967) (applying principles of cumulative

                                       23                                A-4887-15T1
error in setting aside a civil verdict); see also Schueler v.

Strelinger, 
43 N.J. 330, 347-50 (1964) (similarly illustrating a

civil instance of cumulative error requiring a reversal).     A new

trial on liability as to all parties, including Alkarak,10 shall

accordingly be conducted, with the damages award remaining intact,

unless plaintiff on retrial is determined to be more than 50% at

fault.   See 
N.J.S.A. 2A:15-5.1 to -5.2.

     The balance of defendants' arguments lack sufficient merit

to warrant discussion.   R. 2:11-3(e)(1)(E).

     Reversed and remanded for a new trial on liability only.




10
  Given the jury's initial verdict, finding Alkarak was negligent
and 15% liable, we cannot overlook the realistic possibility that
the ultimate assessment of Alkarak's liability at zero was tainted
by confusion or result-oriented revision.

                               24                           A-4887-15T1


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