FRANKLIN JACK BURR, II v. BEHAVIORAL INTERVENTIONS INC.

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                      APPROVAL OF THE APPELLATE DIVISION
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                                       SUPERIOR COURT OF NEW JERSEY
                                       APPELLATE DIVISION
                                       DOCKET NO. A-0730-15T4


FRANKLIN JACK BURR, II,

        Complainant-Appellant,

v.

BEHAVIORAL INTERVENTIONS,
INC. and NEW JERSEY DIVISION
ON CIVIL RIGHTS,

     Respondents-Respondents.
_________________________________

              Argued November 6, 2017 – Decided December 22, 2017

              Before Judges Ostrer and Whipple.

              On appeal from the New Jersey Division on
              Civil Rights, Docket No. PM16MB-63000.

              Evelyn F. Garcia argued the cause for
              appellant (Franklin Jack Burr II, on the pro
              se briefs).

              Andrea M. Silkowitz, Assistant Attorney
              General, argued the cause for respondent New
              Jersey Division on Civil Rights (Christopher
              S. Porrino, Attorney General, attorney; Andrea
              M. Silkowitz, of counsel; Megan J. Harris,
              Deputy Attorney General, on the brief).

              DiOrio & Sereni, LLP, attorneys for respondent
              Behavioral Interventions, Inc., has not filed
              a brief.
PER CURIAM

     Franklin Jack Burr appeals from a Division on Civil Rights

(DCR) administrative agency decision finding no probable cause to

credit his allegation that Behavioral Interventions, Inc. (BI)

discriminated against him because of his disability.   We affirm.

     Burr has Asperger's syndrome.1   In an attempt to alleviate

certain court ordered restraints stemming from a prior criminal

conviction he sought a risk assessment from BI, a private company

that contracts with the Department of Corrections and the Parole

Board to provide such services.

     In 2008, Burr was convicted of third-degree endangering the

welfare of a child2 and sentenced to community supervision for


1
   The Center for Disease Control defines Asperger's syndrome as
a developmental disability within the autism spectrum disorder
(ASD). People with ASD often have problems with social, emotional,
and communication skills.      Facts About ASD, Autism Spectrum
Disorder    (ASD),   http://www.cdc.gov/ncbddd/autism/facts.html.
Further, we note in 2013 the DSM-V removed Asperger's from its own
distinct classification and replaced it with a general diagnosis
of scalable severity of autism spectrum disorder, which can be
manifested with a diverse array of symptoms and behaviors. Nat'l
Inst. of Mental Health, Autism Spectrum Disorder, Health and
Education,         https://www.nimh.nih.gov/health/topics/autism-
spectrum-disorders-asd/index.shtml.
2
   Burr was convicted of third-degree endangering the welfare of
a child. He appealed that conviction, and while his complaint was
pending with the DCR, we affirmed his conviction. State v. Burr,
No. A-2671-10T3 (App. Div. May 13, 2013), certif. denied, 
216 N.J. 365 (2013), cert. denied, 
135 S. Ct. 484 (2014), rehearing denied,

135 S. Ct. 1035 (2015).

                                  2                        A-0730-15T4
life and Global Positioning Satellite (GPS) monitoring.                    Burr

sought to reduce or eliminate the GPS monitoring.               Burr's parole

officer advised him a favorable risk assessment could persuade the

Parole Board to remove GPS monitoring and referred Burr to BI for

a risk assessment.    On a referral form sent to BI, Burr's parole

officer handwrote "Autism/Asperger's" in the designated blank for

other information.

       On February 16, 2016, Burr went to BI's facility for his risk

assessment.      When he arrived, BI case manager Lori Perruzza

attempted to obtain standard intake information, and an argument

ensued because Burr did not bring photo identification.                    When

asked if he had a license, Burr responded "do you have your

license?"     After allowing him to proceed without identification,

Burr completed an intake form, and Perruzza brought him to a

private room for the risk assessment.

       In the room, Perruzza sat at a table while Burr remained

standing.     Perruzza asked Burr if he knew why he was there, to

which he responded he did not know.            Perruzza explained he was

there for a sex offender risk assessment.            According to Perruzza,

Burr   became   hostile,   stating   he   is   not    a   sex   offender    and

requesting proof that he is a sex offender.               Also according to

Perruzza, Burr's voice and demeanor became more agitated as he

pressed her about his conviction.          Perruzza later explained a

                                     3                                A-0730-15T4
combination of Burr's behavior and his standing presence made her

uncomfortable and fearful for her safety.                  Moreover, she was

nervous because Burr's paperwork referenced a history of violence.

      Perruzza told Burr she needed to retrieve paperwork from a

nearby room and left to seek assistance from her colleagues.

Perruzza told her colleagues Burr was scaring her and making her

uncomfortable and asked if Burr could be made to leave.

      BI program manager, Peter Conerly, went into the room and

asked Burr why he was agitated.             Burr alleges he told Conerly he

has Asperger's syndrome and has difficulty controlling the volume

of his voice.      Burr then again questioned his status as a sex

offender.     Conerly told him his risk assessment would not be

conducted that day and directed Burr to leave the building.                    Burr

repeatedly questioned Conerly's authority to remove him.                          BI

assistant program manager, Robert Hyde, entered the room and also

directed Burr to leave.          Burr was escorted towards the exit by

Conerly and Hyde.     At a hallway door, Burr stopped walking, again

questioned Conerly's and Hyde's authority to remove him, and asked

for   their   credentials.         Burr      then    reached      for    Conerly's

identification badge.       Conerly stepped back and showed Burr his

badge.      Hyde   told   Burr    if   he    did    not   leave    the    building

immediately, they would call the police and Burr's parole officer



                                       4                                   A-0730-15T4
would be notified.         Burr walked to the lobby protesting, and left

the building.

       On April 30, 2016, Burr filed a verified complaint with the

DCR,    alleging     BI    discriminated       against    him     because    of    his

disability in violation of the Law Against Discrimination (LAD),


N.J.S.A. 10:5-1 to -49.             Burr maintained BI denied him services

because of his Asperger's syndrome and took no reasonable measures

to     accommodate       his     disability,    despite        knowing    about    it.

Specifically,      Burr        asserted   BI   refused    to    conduct     the   risk

assessment because of his mannerisms, which are symptoms of his

disability.

       The DCR conducted an investigation and found no probable

cause to credit the allegations of the complaint.                    BI is a place

of public accommodation under the LAD, but the DCR investigation

found no persuasive evidence Perruzza, Conerly, or Hyde had any

predilection to deny service to Burr or otherwise discriminate

against him because he has autism/Asperger's syndrome.

       The DCR concluded the evidence did not show the accommodations

Burr sought or implied he needed were reasonable.                   Under N.J.A.C.

13:13-4.11(a),       a     place     of   public   accommodation          must    make

reasonable accommodations to a patron with a disability unless the

accommodation would impose an undue burden.                    "A patron seeking .

. . particularized disability accommodations is required to inform

                                           5                                  A-0730-15T4
management or staff that he or she needs accommodations because

of   a    disability,     and     must       request   or      suggest   specific

accommodations."       The DCR noted "[a] complainant must also show

that the accommodations sought were reasonable."

     Although the DCR acknowledged Burr put BI on notice that

"failure    to   understand      questions,     answering      questions    in    an

unconventional manner and raising his voice were symptoms of his

disability," the DCR determined Burr did not notify BI what

specific "modification of policies, practices or procedures" he

requested.       Specifically, none of Burr's statements advised BI

staff    "he   was   asking     them   to    modify    their    registration      or

assessment process to accommodate his disability."                 Moreover, the

DCR concluded Burr would have been required to present expert

medical evidence to BI to show the extent of his disability, which

he did not do.       Lastly, the DCR concluded even if accommodations

were reasonable, BI was motivated by legitimate reasons unrelated

to Burr's disability when it ended the assessment and asked him

to leave.

     For these reasons, the DCR issued its finding of no probable

cause to support appellant's contentions.              This appeal followed.

     We exercise "a limited role" in the review of administrative

agency decisions.       In re Stallworth, 
208 N.J. 182, 194 (2011).

"In order to reverse an agency's judgment, an appellate court must

                                         6                                 A-0730-15T4
find   the   agency's   decision    to       be   'arbitrary,   capricious,    or

unreasonable, or not supported by substantial credible evidence

in the record as a whole.'"        Ibid. (quoting Henry v. Rahway State

Prison, 
81 N.J. 571, 579-80 (1980)).              A reviewing court is limited

to determining:

             (1) whether the agency's action violates
             express or implied legislative policies, that
             is, did the agency follow the law; (2) whether
             the record contains substantial evidence to
             support the findings on which the agency based
             its action; and (3) whether in applying the
             legislative policies to the facts, the agency
             clearly erred in reaching a conclusion that
             could not reasonably have been made on a
             showing of the relevant factors.

             [Mazza v. Bd. of Trustees, 
143 N.J. 22, 25
             (1995) (citing Campbell v. Dep't of Civil
             Serv., 
39 N.J. 556, 562 (1963)).]

       Moreover, we do not substitute our own judgment for the

agency's, even though we might have reached a different result.

In re Stallworth, 
208 N.J. at 194 (quoting In re Carter, 
191 N.J.
 474, 483 (2007)).

       On appeal, Burr argues the DCR erred in determining he was

required to unequivocally declare his disability and describe the

specific required accommodations.             We disagree.

       The LAD prohibits discrimination on the basis of a person's

disability in a place of public accommodation.                  
N.J.S.A. 10:5-

12(f).    "The LAD is intended to insure that handicapped persons


                                         7                              A-0730-15T4
will have 'full and equal access to society, limited only by

physical limitations they cannot overcome.'"         Franek v. Tomahawk

Lake Resort, 
333 N.J. Super. 206, 217 (App. Div. 2000) (quoting

D.I.A.L., Inc. v. New Jersey Dept. of Community Affairs, 
254 N.J.

Super. 426, 439 (App. Div. 1992)). A place of public accommodation

is required to address physical barriers or accessibility issues

without a specific request or notice from a patron.               Lasky v.

Borough of Hightstown, 
426 N.J. Super. 68, 76 (App. Div. 2012).

However, notice is required when a patron claims a place of public

accommodation failed to make specific adaptations necessitated by

the patron's disability.    Ibid.

     There    is   only    limited       precedent   discussing     notice

requirements for LAD disability discrimination claims.        In Lasky,


426 N.J. Super. at 68, we relied on the notice requirements of the

Americans With Disabilities Act, 42 U.S.C. § 12132, and said:

            There is a clear dichotomy between, on the one
            hand, those claims alleging an overall lack
            of access, which require no advance notice,
            and, on the other hand, those claims alleging
            a failure to reasonably accommodate by making
            specific adaptations necessitated by the
            individual's disability, which do require
            notice.

            [Id. at 76.]

We added:

            It is entirely reasonable and consistent with
            the spirit, if not letter, of the [DCR]'s

                                     8                             A-0730-15T4
            implementing    regulations,     to    require
            qualified persons with a disability requesting
            a reasonable accommodation to apprise the
            public entity of his or her disabling
            condition and any suggestions for such
            possible public accommodations.

            [Id. at 80.]

     Burr did not notify BI of the specific "modifications of

policies, practices or procedures" he required.                       N.J.A.C. 13:13-

4.11(a).     While Burr's referral form indicated a condition of

Asperger's syndrome or Autism and he informed BI's staff of his

disability, Burr did not identify or advise BI what specific

accommodations      he    required.          Furthermore,       had   Burr   requested

specific    accommodations,            he    did   not    present     expert     medical

evidence    explaining         the   parameters      of   his   disability.           "[A]

plaintiff    has    the       burden    to   show   the    extent     of   the    mental

disability if relevant to the accommodations requested or offered.

When the extent of the disability is not readily apparent, expert

medical evidence is required."                Wojtkowiak v. N.J. Motor Vehicle

Com'n, 
439 N.J. Super. 1, 15 (App. Div. 2015).                    In reaching these

conclusions,       we    do    not     minimize     Burr's      condition,       or    the

frustration he experienced at BI; the unpleasant encounter could

have been avoided with some forethought by both parties. We simply

rule he has not established legal error on the part of the DCR.




                                              9                                  A-0730-15T4
       Burr's   other   arguments   are   without    sufficient   merit    to

warrant discussion in a written opinion.            R. 2:11-3(e)(1)(D) and

(E).

       Affirmed.




                                    10                              A-0730-15T4


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