Wright v. Southwest Airlines Co.
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In the case before the Nebraska Supreme Court, Kathryn Wright was employed as a customer service agent for Southwest Airlines Co. (Southwest). In her volunteer role on a workplace social committee, she was found to have not kept adequate records of expenditures and to have spent committee funds for personal purposes. Consequently, Southwest terminated her employment. Wright then applied for unemployment insurance benefits, which were initially granted by the Nebraska Department of Labor (DOL) adjudicator. However, this decision was overturned by the DOL appeal tribunal, disqualifying her from receiving unemployment benefits for the week of the discharge and the 14 weeks thereafter. The district court affirmed this decision and Wright appealed.
The Nebraska Supreme Court affirmed the district court's decision, holding that Wright had committed misconduct connected with her work under Neb. Rev. Stat. § 48-628.10 (Reissue 2021). The court found that Wright's failure to keep a ledger and maintain supporting documentation for all committee expenses was misconduct connected with her work, regardless of the fact that her work on the committee was volunteer and separate from her paid job duties. The court also disagreed with Wright's argument that the committee funds were not Southwest's but her coworkers'. The court reasoned that the funds were contributed to the committee organized, promoted, supported, and regulated by Southwest, which had an interest in ensuring that the funds were spent appropriately. Therefore, Wright's failure to follow the rules harmed Southwest and was misconduct connected with her work.
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