-RSB Robinson v. Williams, No. 7:2011cv00303 - Document 26 (W.D. Va. 2012)
Court Description: MEMORANDUM OPINION. Signed by Judge Jackson L. Kiser on 4/30/12. (tvt) (Additional attachment(s) added on 4/30/2012: # 1 VDOC 866.1) (tvt).
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. Efe tv Da e f c ie t De e e 1 2 0 c mb r , 01 Nu r mbe 8 . 66 1 j Ame dd ne op rt gL vl eai ee n * .. - . . * *. . 4.#f./ -yvpk ..'ft' )#' r ,/ t' ? j so xvii n sprd erati Procedure866 uees n so e - l( 110 1//7 , . Aut t horiy . . 1 y7! . ' .? , COV j 3.-0 j 012 3. 5 l1 , 8. -4 2 . BOC 6 VAC1 3l 1 0, 00 5- - 8 3 Su jc b et ACA San ds t dar O FFENDER G Y EVANCE PROCEDURE I a cr tdOfe de Aces nc re ae fn r cs vk H s No(l Z FOI êxmp Ye II NoZ A e t sZ Atah ns Ye Z / NoII tcmet s / Z 5 44 8, -34 44 9 -24 444 ,-34 Ofieo PrmayRepo iiiy lc f i r s nsbl t De uyDietrof rto p t rco Opeains PURPOSE Thi oper i pr s atng ocedur pr des a a nitai pr s f r sol ng ofenderis and c e ovi n dmi sr tve oce s or e vi f s ues ompl nt ai s t ough f r pr hr ai, ompt decii and aci i r s e t c pl nt a greva es fom ofe r sons tons n e pons o om ai s nd i nc r f ndes i r er e i DeparmentofCorec i ,Di si ofOpe ai f ciiis nca c atd n t r tons vi on r tons a lte . I. COM PLI I ANCE Thi o eaig p o e u ea le t a1u iso e ae b teDe a t n ofCo rci s( s p rtn r c d r ppis o l nt p rtd y h p rme t re ton DOC) P a tc s . r cie and pr durs s lc pl wih applca e St e and Feder lws Boa d ofCor e tons polci a oce e hal om y t i bl at al a , r rci i es nd r gul i ,ACA sa r ,and DOC diec i sa ope ai pr edur s. e atons t nda ds r tve nd r tng oc e 11 DEFI TI 1. NI ONS Abus - Theus oft sepr edur i amannerot rt i good f t f r ol i ofgre nces e e he oc es n he han n aih or es uton iva Appeal- The s ubmison of a r s e t a greva fom t l si e pons o i nce r he owerl t t nexta ia e l l evel o he valbl eve deal gt r ao s teg iv n i n stsidwi telwe lv l epo s o rme yp o ie tii he e s nt) h re a t s ot aife t h o r e e rs n e r e d r vd d. n h Cal endarDay - Any 24hourda r r e sofwee ndsorsat holdays y egadls ke te i Day - A 24hourperod i Eme g nc - A stain o c dton whc ma s be tte ofe d r t i dae rs o s ro s re y iu to r on ii ih y u j c h fn e o mme it ik f eiu p ro a ij r o irpaa eh r es n lnu y r re rbl am Founde - W hen adetr na i hasbe madet tar dy i r r d d e mi ton en ha eme s equie Gri evance - An unr s ve is t ed and sgne b a i vi l ofe r on hi/ r own behal e ol d s ue il i d y n ndi dua f nde she f conc ni a is whi hasafe edhi he peronal a mee si akecrt i er ng n s ue ch f ct m/ r s ly nd t nt iera Gri evance Coordi or - The e pl nat m oyee desgnaed f c di i and moniorng of t f ciiy' i t or oor naton t i he a lt s ofendergrevanc pr edur atfciiist tdo notha a esabls Hum a Ri sAdvocaeposton f i e oc e a lte ha ve n t ihed n ght t ii I or alPr nf m ocedure - Thos pr s s,pr tce ,o pr dur avalbl t ofender t s cur f iiy e oces e aci s r oce es ia e o f s o e e aclt s vi sorr s ve c pl nt er ce e ol om ai s I tt i nsiutonalOmbuds man - Thewor ng tteoft Huma Ri sAdvocae poston desgnaed f t ki il he n ght t ii i t or he coor nai a m oniorng oft f iiy' G re ncePr di ton nd t i he aclt s iva ocedur e. M ius - Usng t greva pr s e i he i nce ocedur ot t n i a or e her ha n cc dancewih t pr dur detned he ei t he oce es i rn Re onalOm buds an - Thewor ng tte f t Huma Ri sAdvocae Se ore oyed byt Ofi e gi m ki il or he n ght t ni mpl he tc of Ombuds man Ser ces r s i e f m o t i f iiy gre nc pr dur , a pr di vi e ponsbl or niorng aclt iva e oce es nd ovi ng i tga i s viesf ofe rgrevancea al nvesi tve er c or f nde i ppe s Pa 1 o 1 ge f 2 Ope a i Pr e r 8 1 r tng oc du e: 66. Dec mbe 1 201 e r, 0 RepettveGri ii evance- An is t thasbe pr ousy grevedt ought r a gre ncepr edur s ue ha en evi l i hr he egulr iva oc e Reprs - Any aci ort e ofac i a i ta ial ton hr at ton gans nyone f good f t us oforgood f t pa tci ton i or aih e aih ri pai n t grevanc pr edur he i e oc e Remedis- Ac i t e tons aken a r s toff s e ul ounde grevanc d i es Thr ae n La ua -La gu gewrte wi n agre a c e p e sngt eitn t p ysc l ij r o e tnig ng ge n a itn t hi iv n e x rs i h ne t o h ial nu e r y kilanot peron l her s Unf ounded- W he adeenni ton i ma ofcompla wih pr l esa ihe pr dur n t nai s de ince t opery t bls d oce es Vul ,I ol Language- Theus oflngua t ti ofensvet ar as bl pe s gar ns ent e a ge ha s f i o e ona e r on W or ngDay- W eekda ,M onday t ough Frda e ptofi a saeholda ki ys hr i y, xce tcil t t i ys l . GEN ER AL V A.Faciiy Compla ewih t sOper i Pr dur lt inc t hi atng oce e 1 Each f iiy wilpr e a I e . aclt l epar n mplmentton M e a ai mor ndum i ac da e wih Oper i Pr edur n cor nc t atng oc e 0011, Ope atng Pr du De o . r i oce re velpment whih wil pr de f lt s tc i or i , c l ovi aciiy- pecii nf maton desgnatng sa fr ponsbiiisa fciiy pr s esunde t sope ai pr i i t f es i lte nd a lt oce s r hi r tng ocedur e. 2. Thi Opertng Pr dur a t fciiy' l eme aton M emor s ai oce e nd he a lt s mpl nt i andum wilbe known as t l he Ofe rGrevancePr edur f nde i oc e. 3. Al atched f msas ocit wih t soper i pr l ta or s aed t hi atng ocedur wilbeus d asdesgned a s lnotbe e l e i nd hal c t ze by fciiis. usomi d a lte 4. Ea f iiy s l notf eac ofe r upon a rval a durng orentton how t acc s t ch aclt hal iy h f nde ri nd i i ai o es he Ofe d rGre nc Prc d r i ldi s uc so If r Co ai ,Emege y Gre a c ,a d fn e iva e o e u e ncu ng o re f n o mal mpl nt r nc iv n e n Grev e f msa die i f s itng e h document ()..4,h i anc or nd r ctons or ubm ti ac . . )p 1 -' B.Pr son f l tt i lOmbuds zGrevanc Coor naor ovii or nsiutona mal/ i e di t 1. Eac f lt wil ha an l tt i h aciiy l ve nsiutonal Ombuds n/ i ma Grevance Coor naor a a desgnaed di t nd i t aler et ensur pr edur complancei t abs e oft I tt tonalOmbuds n/Greva t nat o e oc al i n he enc he nsiu i ma i nce Coor naor An l tt i l He i Ofi r s d not s r a an ale na e l tt i di t . nsiutona arngs tce houl e ve s tr t nsiutonal Om buds man;exce i mus be s cily a oved b t Deput DiecorofOpe ai . ptons t pe al ppr y he y r t r tons 2. The I tt i Ombuds n/ i nsiutonal ma Grevance Coor nat a desgnat ale na e s d complt a di or nd i ed tr t houl ee ny tai ng r r ment s tbyt Deput Die t oft Di son ofOpe a i . r ni equie se he y r c or he vii r tons 3. The I tt i nsiutonal Ombuds man/ iva e Coo di or wil be r ponsi e f monio i f Gre nc r nat l es bl or t rng or complanc coor naton oft da t da operton,conductng i tgatons ofgrevance , a i e, di i he y-o- y ai i nvesi i i s nd pr rng pr ed r pons sasneede epa i opos es e d. 4. The l tt i Ombuds n/ i nsiutonal ma GrevanceCoor natrwila r di o l range a mehod ofcommunia i wih t c ton t o h rfcly d p rme t (.. P ron lP o et,Malo s t ti or ton a o tp n ig t e a ii e a t ns eg, es a r p ry irom) o ha nf mai b u e dn t gre nc canbes ed prort ma ng tna diposton. iva es har i o ki i l s ii C.Com m uni ton ofPr ca i ocedur s e 1. A1 e oye and ofe r i Di son ofOpe ai fciii s l be advied oft Ofender l mpl es f nde s n vii r tons a ltes hal s he f GrevancePr dur whih s lbe a ia e f r e i l a i a s i e t b0t empl s i oce e, c hal valbl or eviw n oc tons cce sbl o h oyee a ofender ( :28.) nd f s. 4-. 1 1 2. l talN o ii ton a Rec i Centr / r eV i a or Uni nii tfcai t epton e spa ol olt s t a Th sa d r z diiil fe d rGre a ePr c d r Nosc to (e Ata hme t1 s o l b . e tn adie nta O fn e iv nc o e u e t ain se tc n ) h ud e Pa 2 of1 ge 2 I Ope ai g Pr e r :8 1 r tn oc du e 66. De e r 1 201 c mbe , 0 gi t e h ofenderdurng orentton a al r epton cent s a a1pa ol vi aorunis. ven o ac f i i a i t l ec i er nd l r e olt t Ofe des wih s e iln e (.. vs al o h aig i ie n n- gih s e kn ,no fn r t p ca e ds ie, iu ly r e rn mpard, o En ls p a ig n ra es s o l bei niida dteI ttto a Omb ds n/ iva c Co r iaorn tte o e d r) h ud de tte n h nsi in l u ma Gre n e o dn t oi d f u i t s i nee s t t nece s y se vi ca be ob ai pror t t f iiy' f mal he pecal d o ha s ar r ces n t ned i o he aclt s or ore ai int ton. b.I an ofe rwihest fl a grevanc prort pa tci ton i t f malorentton,pr sons f f nde s o ie i e i o ri pai n he or i ai ovii s d be ma f saf t pr de a it e s t tt ofende ' abiiy t grevean is i i houl de or t f o ovi sssanc o ha he f r s lt o i s ue s n no way hi ed. nder 3. Faclt Oper i -An e a i oft fciiy' ofende gre ncepr iiy aton xplnaton he a lt s f r iva ocedur s dbepr ded e houl ovi t al ne empl esa i om i ofe r durng orent i Pr sonss d bemadeprort o l w oye nd nc ng fnde s i i aton. ovii houl i o oren ai f t e ofende snots ki Engls a wel as f t i r d,handi pped,and i t ton or hos f r pea ng ih, s l or he mpaie ca non-ea s r der . 4. The l tt i nsiutonal Ombuds n/ i ma Grevance Coor naor wil monior t e ur t a oprat di t l t o ns e hat ppr i e i onnai on t ofe nf ton he fndergrevancepr edur i pr ded. i oc e s ovi D.Acc si lt es biiy 1. Eac ofenderwilbeenttedt us t grevanc pr dur h f l il o e he i e oce e. 2. W h na o fn e i aj d e b teFa it UntHe da a u i t tu a e hi/ rtl sma b e n fe d r s d u g d y h cl y i a s b sng ha s g , she ii i ng y e lmi di a c r n ewiht fi tn a aRe uto u eSe to o ti o e aigp o e u e i t n c oda c t he miig s s l fAb s cin f h s p rtn r c d r . e 3. l t e ntofa wi pr d f lt dir i naur ldiase ,orot unus occ r n he ve des ea aciiy supton, t a s tr her ual urencewhih c r quie eme gency a i an or al pori of t Ofe r Gre nc Pr dur may be e rs r cton, y l tons he fnde iva e oce e t empor iy s pended. Once or r has bee r sor d,t pr sng ofgre nc wilr s arl us de n e t e he oces i iva es l e ume. The Fa lt Uni Head shal make t e genc detr naton i a da e wih pr dur ciiy t l he mer y e mi i n ccor nc t oce es gove ni f lt eme genci r ng aciiy r es. E.Re ias prs l 1 Ofe r s lnot s f r prs s f flng gre nces i good f t Net empl s nor . f nde s hal ufer e ial or ii iva n aih. iher oyee ofe d r p riiai i t rs lto o g iv n e s o l b s jc t rprs li a yfnn. fn es a t p tng n he e ouin f re a c s h ud e ube t o e ia n n o c 2. An ofende m a purueacompl ntofr ialt ought Ofe rGrevancePr edur . f r y s ai eprs hr he f nde i oc e 3. Ale tonsby empl lgai oyeesofr iass d ber td t ough t rc i ofcommand. eprs l houl epore hr hei han- F.W rtenRes e wih Reas it pons s t ons 1. Ate lveloft pr dur r pons t eac grevanc wilbe ma i wrtng,wih r onsf ach e he oce e, es es o h i e l de n ii t eas or t decii satd cl ry. he son t e ea l 2 Empl e swh aetes jc o teis ben g ive wiln tbet r s n n t ag iv n e . oy e o r h ube t f h sue ig re d l o he epo de t o re a c , butma oferi or ai durng t i si ton oft c y f nf m ton i he nve tgai he ompl nt ai . 3 Empl e swh aet es b etofheis ema rs n t a If r lCo an. . oy e o r h u jc t su y epo d o n no ma mplit G.Appeal s 1. Admi srt s or e oyees of t f lt s l not i e f e wih an ofende ' rghtt s t nita or mpl he aciiy hal ntrer t f rs i o ubmi a ppea s. l 2. An ofenderwho i dis tsted wih t r s et a gre f s sai i t he e pons o ivancem a a lby sgni datng, and y ppea i ng, i i ca i i t desgna e ar r onswhy he/hei di atsi wih t prorr pons ndi tng n he i t d ea eas s s ss ited t he i es e. 3. Any is notaddr s d i t orgi gre ncecompli wilnotbeconsde e i a appea. s ue es e n he i nal iva ant l i rd n n l 4. Appeal not s s ubmitd i acc danc wih pr edur s s d be r t ne t t ofende wih te n or e t oc e houl e ur d o he f r t Pa 3 of1 ge 2 Ope ai Pr e e 86 1 r tng oc dur : 6. De e r 1 201 c mbe , 0 s cik r as f t rt n. pe t e ons or he eur H .Ti eLi is m mt Pr p a r onabl tme lm is wil be s t f a1 l s of t pr edur wih pr si f om t nd eas e i i t l e or l evel he oc e t ovi ons or em e ge es. r nci 1 Dicplnar Aci . s i i y ton 1. Ofender a e i tuctd t us t grevanc pr es i good f ih f pr e r ol i An f s r nsr e o e he i e oc s n at or oblm es uton. ofenders us of t grevanc pr f ' e he i e ocedur s d not or na iy be c e t t dici i r e houl di rl aus o ake s plnay nleasures. 2 l If malCompl nso gre nc swh r ofe d r t e tnbo iyham t a y p ro ( fn e . n nor ait r iva e ee fn es hrae dl r o n e sn Ofe s Co 21 )o us v l ro i oe ta g a etwada e ly e( fn eCo e2 2 , c ag ma de 2 r e uga r ns ln ln u g o r n mpo e Ofe s d 2 ) a h r e y b is e i a c r a c wih Op rtn Pr c d r 8 ., O fn r Dicpln , Diiin o e su d n c o d n e t eaig o e u e 611 fe de s i ie vso f Ope i . ratons Ofe eswiln tb c a g d wih a y oh ro fnssu e Op rtn Pr e u e 8 .,O fn r fnd r l o e h r e t n te fe e nd r e aig oc d r 611 fc Jc Dicpl , vsono r to s fru eo t egiv nc po e u e s i i Diii fope ain , o s f h re a e rc d r . ne Li tng asaRes tofAbus mii ul e 1. l i i r tve t a1ofender be a et utlzet ra lbl admi sr tve r disi atmel t s mpe a i hat l f s bl o ii hei vaia e nitai eme e n i y ma r Al ofe ss d us t gre nne . l f nder houl e he ivancepr ocedur i good f t f pr e r ol i en aih or oblm es uton. Ofender who a e t gre nce pr dur by exce sve t i or ha t m ius of t f s bus he iva oce e s i ilngs biual s e he pr edur hi oc e nder ot r ofe r ' a s a i he f nde s cce s nd mpede saf s a lt t i tgae and r ol t f biiy o nvesi t es ve c pl nt wihi s cii tm elmis om ai s t n pe ted i i t . Wheea o fn e i a j d e t b a u igteofe d rgiv n epr e s i i ter s n iii r n fe d r s du g d o e b sn h fn e re a c oc s, t s h epo sbly t oft Fa lt Uni Hea t r a et tofe rsus oft i or a pr s a oft r gulr he ciiy t d o egult ha f nde ' age he nf m l oce s nd he e a a emer nd gency grevancepr dur . i oce es a. On a cas by- as bass t Fa lt Uni Head s d r ew t ofe rs us ge of t e- c e i, he ciiy t houl evi he f nde ' a he i or l pr s and t grevance pr edur a deer ne whehe r titon of i or , nf ma oce s he i oc e nd t mi t r esrc i nf mal r a ,and/ e ge y tlngsi nee egulr or mer nc ii s ded. b. A f cet fce i e i s d be c a o a ntrvew houl onduc e prort i tal plci an ofenderon almiaton t d i o niily a ng f i ti s a us. tt 4. An ofe rmay be r ti ed t no ls t n one i or compl nta one greva e pe wee f nde esrct o e s ha nf mal ai nd i nc r k. TheFa lt Uni Headwilnotf t ofe ri wrtng oft r s f t lmiai t number ciiy t l iy he fnde n ii he ea on or he i t ton, he of i or compl nt and gre nf mal ai s ivance he/he i lmied t a t perod of t lmiaton. s s s i t o, nd he i he i t i Li tto ss lno e e d9 d ys(e oc urn e .A c p o t enoiewilb pr vd dt te mi in hal t xc e 0 a p r c re c ) o y f h tc l e o ie o h a l gi l.(1 i1st or. itll+' te ona 4 1) litat I f ?'t ) - 3 e .i . Any i or compl nt r ar oreme ge y greva e s nf mal ai , egul , r nc i nc ubmit i exce s oft lmiaton wil ted n s he i t i l ber ur d t t ofende wihoutar pons et ne o he f r t es e. 6. The ofende may gre t lmiai de son t t Faciiy Uni Head usng t lmiai notce f r ive he i tton cii o he lt t i he i t ton i a t i or r ol i ate . The ofe rm a appealapplcai oft lm ii pr dur t s he nf mal es uton tmpt fnde y i ton he i tng oce e o t Re onal,tp)Ii1t1 '.)+v..: tLevell. he gi A l1i). 11o11 1 1' a k' ) -f i l I an ofe rtanser t anot rDOC f iiywhieon lm iai t lmiai s l c i untl f fnde r f s o he aclt l i t ton, he i tton hal ontnue i t s duld e r i da e. The l tt i lOmbuds n/ i he che e xpiaton t nsiutona ma Grevance Coor nat s d i or di or houl nf m t new f lt t t ofenderi underlmia i he aciiy hat he f s i tton. K.W ihdr walofGrevance by Ofe r t a i s f nde Pa 4 o 1 ge f 2 Ope a i Pr e e 86 1 r tng oc dur : 6. De e b 1 201 c m er , 0 l. An ofe rm a vol a iy wihdr w a compl ntorgrevance a a tme,fom a l oft fnde y unt rl t a ai i t ny i r ny evel he p o e u eb c mpei t Wi dr wa s cin o teIf r Co ait(e Ata h n 3 o r c d r y o ltng he t a l eto n h n o mal mpl n se tc me t ) r h Re lrGrean e(e Ata h n 2p ge2 . gua iv c se tc me t a ) Noot wihdr lf msma bec e e her t awa or y r atd. Subse quentcompli sgreva eson t s ant/ i nc he ame is s d be de e mi as r ttveand s d sue houl t r ned epe ii houl notnor l be a pt i t ofe maly cce ed f he f nderhasf maly wihdr wn t i talcompl ntorgre nce. or l t a he nii ai iva L.Gre lt ivabiiy 1 Grevabl -Thef l ng mate sar greva ebyofende s . i e olowi tr e i bl f r: a. Pr ocedur oft f lt r on,di si a depa me whih afe t gri es he aciiy, egi vi on, nd rt nt c f ct he evantper onaly s l b. Actons of i vi i ndi dual e oyee a or ofender whi afec t grevant pe onaly, mpl s nd/ f s ch f t he i rs l i udi a de alofacc st t gre ncl ng ny ni es o he ivancepr edur oc e Reprs sagai tt gre ial ns he ivantf flng agreva eorgre e a al or ii i nc ivanc ppe I s concer ng t DOC' a nitai oft I e sae Compac Agr s ues ni he s dmi sr ton he ntr tt t eementwhi afe ch f ct t grivantper he e sonaly l e. Any ot ma t s r a i t condii ofc e ors rvson wihi t a hort oft DOC her ter eltng o tons ar upe ii t n he ut iy he whi a f tt gre ntper onaly ch fec he iva s l 2. Non- i Grevabl -Thef l ng mate sar notgre e. e olowi tr e ivabl a. Dici i r hea i deci ons penali and/ pr dur eror ,whih m a be appeal i s plna y rng si , tes or oce al r s c y ed n a c r a c wi Op rtn Pr c due8 11 O fn rDicpln ,Diiino r to s c o d n e t eaig o e r 6 ., fe de s l ie vso fope ain h b. Stt a Feder cour de sons,lws a r atons a e nd al t cii a , nd egul i Polcis pr edur , and de sons of t Par e Boa d, Boa d of Core i , Vigi a i e , oc es cii he ol r r r ctons r ni De at n o Trns o tto ( p rme t f a p rain VDOT) te De rme tofCo rcina Ed c to ( ,a d , h pat n re to l u ain DCE) n ot a ncis her ge e d. Ot ma t sbe her ter yondt contoloft DOC he r he M . medi Re es The gre nce pr edur s d afor a s ces f gre nt a m e ngf r dy when a iabl iva oc e houl f d uc sul iva ani ul eme pplc e. Alhough avaia e r di ma var a t lbl eme es y y mong fciii ,a r sona e r a ltes ea bl ange ofme ngf rmedi i ani ul e es n ea f ciiy i ne s r Al grevanc detr ne a f ch a lt s ces a y. l i es e mi d s ounde wilbe pr ded an admi sr tve d l ovi nita i r emedy a s d,i nec s r i ude an ofe r r dy. Reme e s d i ude,butar not nd houl f es a y, ncl fnde eme dis houl ncl e lmied t t f l ng: i t o, he olowi Admi sr tveRemedi nitai es a. Subsance of pr t ocedur W rten c nge c e: it ha ommuniatd efeci y,pr c e f tvel ompty,as e ensvel a l xt i y s nec s y,a wih i tuci i udi tmelmisf efe i t change. es ar nd t nsr tons ncl ng i i t or f ctng he b. l e r tton of pr edur W rte explnai of r s i er eaton communiatd ntm ea i oc e: itn a ton evied nt pr t i c e efe i y,pr f ctvel ompty,a e e i l a nec s r and wih i tuci f efe i t c nge. l s xt nsvey s es a y, t nsr tons or f ctng he ha Applcai ofpr i ton ocedur W rte diec i t t r e e: itn r ton o he elvantempl e ore pl oye m oyeest a y t o ppl he pr dur corec l and, i nec s y, wih i tuci oce e r ty, f es ar t nsr tons f acc or ompls ng t c nge. ihi he ha Dicplna y aci a ns empl s i i r tons gai t oyees i appr it ,wilnotbe communiatd t t ofende , ,f opra e l c e o he f r buts d bedoc e ed. houl um nt 2. l vi Ofe rRemedi ndi dual f nde es Re rs t t e g iv n a a pr rae ( rtcin o te g iva t rt r o ri u sme to de s o h re a t s p opit po eto f h re n , eun r emb re n f Pa 5 o 1 ge f 2 Ope a i Pr c ur 86 1 r tng o ed e: 6. De embe 1 201 c r, 0 pr t appr i e,pr opery, oprat omptc a stca i aci r comput i oftme,tmey me c a t i l s ii ton ton, eaton i i l dial tenton o te t n ,i r v me to lvn c n to s ec) Th r de s s oud be ma e i a tmey r rame t mp o e n f iig o di n , t.. e e rs h l i d n i l m anner. V. I NFORM AL COM PLAI PROCEDURE NT A.Prort s i o ubmitng a f malgrevance t ofende s d demonsr t t the/he hasmade a good ti or i , he f r houl tae ha s fih efor t r ol t is i or l at f t o es ve he s ue nf maly. 1 Thsgo d fih e fr s l bedo u ne u ig a If r lCo ai (e Ata h n 3 fra . i o at fo t hal c me td sn n no ma mpl nt s e tc me t o s mpe, x e twheeop rtn p o e u e s e iial saeta oh rdo ume tto ma b u e a l) e c p r eaig r c d rs p cfc l tt h t te c n ain y e sd y f t i onnal pr es , s h as f cas ii aton hea i , dia ove cores or he nf oc s uc or l stc i rngs s ppr d r pondenc e/ publc tons orconfs t pr t ia i , icaed opery. 2.Th ofe de i rs o il frs b tigteIf ma Co an i atmey ma n rt alw tme e fn r s e p nsbe o u mit h nor l mplit n i l n e o lo i n f saf r pons wihi t tme pe i al or t f es e t n he i rod lowed t fl a Grev o ie i ance. l l5 caendarda ha f l ys ve e pie fom t daeteIf r lCo an wa lg dwi u teo fn e rc iigar s n e x rd r he t h no ma mplit s o ge t t h fe d r e evn epo s , ho t ofe de ma s mi a Gre a c o te is e a atc t If malCo an rc ita he fn r y ub t iv n e n h su nd ta h he nor mplit e ep s docume aton oft a t nt i he temptt r ol t is i or l o es ve he s ue nf maly. 3. Up n fcly sa frviw,e c If r Co an wi b lg d i VACORI a d t rc it o a ii tf e e a h no mal mplit l e o ge n t l S n he e ep rt eumed t t ofender o he f . 4. The f iiy l ementtonM e a aclt mpl ai morndum s d s iyt f l ng: houl pecf he olowi a Wh r ofnd r c no ti If r lCo an fr . ee fe es a ban no ma mplit o ms b Ho a dwheet s b ta If r l mpl n . w n r o u mi n no ma Co ait c Safp iint)de i ae t l If r Co ai s . tf osto s sgn td o og no mal mpl nt d Th safp ii srs o il f rrs o dn t If r l mpl nt . e tf oston e p nsbe o e p n ig o no ma Co ai s e. Thetmepe i alowed f saf r pons s i rod l or t f es e . B.The tm e fa e f saf r pons t a ofenders i onnal c i r m or t f es e o n f ' nf ompl nt s lbe no l ai hal onger t n 1 ha 5 cae rda t e ur r pons ar pr ded prort t expiai oft 30- y tmer quiementf lnda ys o ns e es es e ovi i o he r ton he da i e r or anofendert tl hi/ rgreva e. f o ie she i nc C.l onnalc nf ompl nt mus be a es ed a t fciiy l l a ma not be r f red t depa t nt ai s t ddr s t he a lt eve nd y eer o rme s outi t f lt Faciiy saf ma contctva i deparment saf t a ce t n i or ton t sde he aciiy. lt t f y a rous t al t f o s rai nf mai o rs e pondt t compli i nec s y. o he ant f es ar D. s o s swil ma ei wrtn wi ra o sfrters o s sae ce ry.TheIfo mal mpl n Re p n e lbe d n iig t e s n o h e p n e ttd lal h n r Co ait r pons s d ber t nedt t ofiet tl d i and t r s ef wa ded t t ofende . es e houl eur o he fc ha ogge t he e pons or r o he f r E.An o fnd rma wi rw a If r lCo ai a a tme b c ltngt e Wi dr wa scin fe e y t a n no ma mpl nt t ny i y ompei h t a l e to hd h wih asafwi s a d s mitn i t te p ro d sgn td t lg If r Co ai s Onc a t tf t s n ub tig t o h es n e i ae o o n o mal mpl nt. e n ne If r lCo ai i wi d a teo fnd rwiln trc iear s n en rma teofn rs b t no ma mpl nt s t r wn,h fe e l o e ev epo s o y h fe de u mi h aGre a eo a oh rIf r Co an o t smeis e iv nc r n te n o mal mplit n he a su . VI REGULAR GRI . EVAN CE PROCEDURE A .I tatonofRegul G revance nii i ar i 1 Greva s ar t be s . i nce e o ubmit wihi 30 c endar days fom t dae of oc r /nci nt or ted t n al r he t curencei de dic v r o te o c re eicd n ,e e ti i tn e : 1 b y n teofe de' c nr l o 2 so e y f h c urnc /n ie t xc p n nsa c s ) e o d h fn rs o to, r ) wher a mor r src i tme fame hasbee e t ihe i Ope ai Pr edur st pr ntl sof e e e titve i r n sabls d n r tng oc e o eve os r dy ort is fom becomi moot Once a glevance i s eme he s ue r ng . i s ubmitd,a1r ds nec s r t te 1 ecor es a y o a es t compl nt s d be m a aval e t t de gnaed peron conductng t ddr s he ai houl de iabl o he si t s i he Pa 6 of1 ge 2 Ope ai Pr e r 8 1 r tng oc du e: 66. De e r 1 201 c mbe , 0 i tgai nvesi ton. 2. Ofe d r ae t us te Re l Gre a c (e Ata h nt2 t s bmi tero g iv n e . fn es r o e h guar iv n e s e tc me ) o u t h i wn re a c s Re arGre gul ivance s d be a iabl t al ofe r durng waki hour . As sanc s d be s houl val e o l f nde s i ng s sit e houl ma a l ef ofender who a eunabl t c de vaiabl or f s r e o ompl et f m s et he or . a. Onl one is pe grevanc f m wilbe a es e The ofender i t wrt t is i t y s ue r i e or l ddr s d. f s o ie he s ue n he s ce pr de on t Re ar Grev e,pr f a y i i pa ovi d he gul i anc eer bl n nk. The ofende mus ata a f r t tch ny rq ie do ume tto (no ma Co ai ,No6c in o n c to t Prp ry, ieo e urd c n ain If r l mpl nt t at fcofs ain p t / Not f o / rc c Un to ie Corepo de c ,No6c to o bl at Dia pr v l l d c me t a do auh rzd rs n n e t ain fpu i i sp o a, CA o u ns n /r c on oh ra prpraed c me t) o hsh ratmp t if mal rs l teis e te p o it o u ns, f i/e te t o nor l e ove h su . y b.Th o i na Re lrGre an e( o p oo o iso c r n c pe )s ud b s b te b t e rgi l gua iv c n h tc pe r abo o is ho l e u mitd y he ofe rt ough t f iiy mai s t t t Faclt Uni Hea sOfie f pr es i by t fnde hr he aclt l ysem o he iiy t d' fc or oc sng he l tt i nsiutonal Ombuds n/ ivance Coor naor l t ofender ha been ta f r d, t ma Gre di t . f he f s r nsere he ofenders d s i t i or compl nta s e ntgre nc t t f iiy wher t f houl ubm t he nf mal ai nd ubs que iva e o he aclt e he is orgi t s ue i naed. c. Greva esr peii ofa compl ntpr vi l tl t ough t r argrevancepr du e or i nc e ttve ai e ousy ied hr he egul i oce r whih cont nt ea e ngorvul lngua wilnotbeacc ed. c ai hr t ni gar a ge l ept B.l ake nt 1 l om i grevanc ar t bedatd/ t sampe on t wor ng day r ve i t s cepr ded . nc ng i es e o e dae t d he ki ecei d n he pa ovi o Pa 1o teRe lrGre an e(e Ata h n 2 . n ge f h gua iv c s e tc me t ) 2. l t grevance mee st crt i f a eptnce,t grevanc s d be l f he i t he iera or cc a he i e houl ogged i o VACORI nt S usng t wor ng da r i i he ki y eceved. A Gre ivanceRe ptwilbe is d wihi t wor ng da fom cei l s ue t n wo ki ys r t daeofr ei . he t ec pt 3. I t greva does notmee t c iera f acc a e,t grevance s d be r t ned t t f he i nce t he rt i or eptnc he i houl eur o he ofender wihi t wor ng days fom dat r ei d by compltng t I ake s ton of t f t n wo ki r e ec ve e i he nt eci he Re l Gre a e(e Ata h n 2 p g 2 o t b c o teRe l Gre a c .A c p ofal guar iv nc se tc me t , a e ) n he a k f h guar iv n e o y l r t ed greva s s lbe mai ai f docume ai pur es i t ofenders i vi l eum i nce hal nt ned or nt ton pos n he f ' ndi dua greva e fl i nc ie. 4. I an ofenderwihesar viw oft i a de son on any gre nce,he/he may s nd t Re ar f f s e e he nt ke cii iva s e he gul Gre ivance f wihi tve caendarda ofr ceptt t appr it Regi Ombuds onn t n i l ys e i o he oprae onal man f a or deenni ton.The e i no f herr ew ofi a de sons. t nai r s urt evi ntke cii 5. I t eventofabusve tlngs or mius by an ofe r t I tt i n he i ii s e fnde , he nsiutonalOmbuds n/ iva ma Gre nce Coor naor s d cont t t Fa lt Uni Head f a deer nai i t lmii pr dur di t houl ac he ciiy t or t mi ton f he i tng oce e s dbei tt e prort i tatng a i akeaci l t Faclt Uni He de dest lmi t houl nsiutd i o nii i ny nt ton. f he iiy t ad ci o i t he ofender a1flngsi quesi wilber t nedt t ofenderwih t wrte nottcai n fom t f , 1 ii n ton l eur o he f t he itn ii to r he Fa lt Uni Head oft i taton oft lmii pr edur i a danc wih t fi tn as a ciiy t he nii i he i tng oc e n ccor e t he miig Re uto u eS cino ti o eai prc due s l fAb s e to f hs p rtng o e r. 6. Spe alConce nsdurngt I a Pr s ci r i he nt ke oce s a Alega i ofPhyscalAs a torCrmi Aci t . l tons i s ul i nal tviy i Grevance al ng physi as aul orcrmi ac i t by empl esorofende ss d be . i s legi cal s t i nal tviy oye f r houl br oughtt t at i oft Fa lt Uni Hea whe r cei d. o he tenton he ciiy t d n e ve i. Thegreva e s d be l i i nc houl ogged a r ceptd acc di t t i akecrt i and tmelm is. nd e i e or ng o he nt iera i i t b. Dici i y Aci s plnar ton l a greva e i r ceved whih t eae ha m t a pe s or cont ns vul and/ f i nc s e i c hr tns r o ny r on ai gar or i ol l ns ent anguage t r a e oyee, t ofender ma be char under Ope ai owa d n mpl he f y ged r tng Prc d r 8 11 O fn e Dicpln ,Diii o r ins o e u e 6 ., fe d r s l ie vson fopeato . Pa 7 of1 ge 2 Ope a i Pr e r 2 1 r tng oc du e: 66. De e r 1 201 c mbe , 0 i. The orzi gre nc i f war t desg t saf f r vi a pos i e dicplnar i i nal iva e s or ded o i naed t f or e ew nd sbl s i i y cha ge. r ii The ofe r i t be advied oft s a ton by a c v oft Re arGre i. f nde s o s hi c i on he gul ivance a r f r nd eeral notceon t bac oft Re arGrev ef m . i he k he gul i anc or Level ofRevi s ew Ther a et e pos i el sofr ew a ia e f r gulrgre nces Eac l ofr pons s d e r hr e sbl evel evi valbl or e a iva . h evel es e houl sae i a appea i a l e and pr det tte a a es oft r ponde f t nextavaiabl tt f n l s vaiabl ovi he il nd ddr s he es nt or he l e lvelofr ew,i applcabl e evi f i e. l. Le 1 Faciiy Uni He vel , lt t ad a. TheFaclt Uni He mai anst prmay r s i lt f pr di r pons st greva iiy t ad nti he i r e ponsbiiy or ovi ng es e o i nces att s lvelwihi t tm e lmiss te The Faciiy Uni He ma del t a hort t hi e t n he i i t pecii d. lt t ad y egae ut iy o pr deLevelIr spons t t As sa Fa lt Uni He ovi e es o he sitnt ciiy t ad. b. Oncet gre nc i l d a r ei e t l tt i Ombuds he iva e s ogge nd ec ptd, he nsiutonal man/ i nc Coor naor Greva e di t s d rviw t c e and deer ne t c s of i s i i A f e-o-ac i eviw houl e e he ont nt t mi he oure nve tgaton. ac t f e ntr e wih ofe r i notr quied f al Levelli tgai . A f e-o-ace it r e s d not t f nde s s e r or l nvesi tons ac t f n e viw houl behed on is t thavebe n r ol d. l s ues ha e es ve c Ther pons wili udet f l ng: . es e l ncl he olowi @ Ther ulsoft i onnalpr s es t he nf oce s * Th fcs( , a, e e wh ) e a t who wh t wh r, y @ Thepr ocedur a cont whi gover t is e nd ent ch n he s ue @ A deer i ton ofoneoft f l ng: t m na i he olowi o W hehert compl ntwa f t he ai s ounde or unf d ounded a i f nd, f ounde whatr medy wa d, e s t aken,orwilbet n wihi wha tme lm i l ake t n t i i t o W hehert pr edur bei c le d nee r son t he oc e ng halnge ds evii @ The ras f t de e nai e on or he t nni ton @ l tuctonson t appe pr s nsr i he al oce s TheFaciiy Uni Hea ordesgnee s d e ur t ta a opra e i tgai hasocc r lt t d i houl ns e ha n ppr it nvesi ton ured and any r quie r dy a i has bee t n,orwilbe tke wihi a s ii tme lmi, e r d eme cton n ake l a n t n pected i i t prort is ng t Le 1r pons i o s ui he vel es e. 2. Level1 - Re onal. I)i1sr tt1 ikk!F,Healh Se vies Diecor or Chi of Opeatons f 1 gi 4(I1litalp' . t'7. ' ) ' :y d t r c r t , ef ri or OfenderM anagementSe vi s f r ce a. Grevance i ue whih t Re ona 'tl ilxr ol. ieto'hasaut iy ove a e f war d t i ss s c he gi l N tllik al .l l-4 ' l L v a? l hort r r or de o t a opra eRegi Ofi e f ar s e. he ppr it onal tc or e pons b.Gre a c srgadn a to o d cso o Ofe d rMa a e n S r c s(n l ig Ce ta iv n e e r ig cins r e iins f fn e n g me t evie icudn nrl Cls iiain S r c sd cso s tmec mp tto ,Co r a Le la to s d tie s ec)ae asfc to evie e iin , i o uain u t nd ga cin , ean r, t . r r ewed a r s evi nd e ponded t by t Chi ofOpertons Ofi ofOfenderM anage e Ser ces o he ef a i , fce f m nt vi . Gre nc r r ng Heat Se vi spr iva es ega di lh r ce ocedur sa is ofmedi ,den al a ment heat e nd s ues cal t , nd al lh ca ea er vi d and r pondedt byt Die oroft He t Ser ce Uni.(1..9.) r r e ewe es o he r ct he a1h vi s t '--$ 1 ul d. l t Levellr pons doesnotcont n s fci i onnaton t a rve a a decii a Le l, f he es e ai ufi ent nf i o ri t son t vel 1 t Leve 1 r pondentordesgnees dr ques t i or ai fom t Faciiy U ni H e or he l 1 es i houl e t he nf m ton r he lt t ad de i e who wilens e t t i or ton i pr de wihi t tme fa e esabls by sgne l ur hat he nf mai s ovi d t n he i r m t ihed Levell . l e. I t r ew atLevel1 s f he evi 1 upporst Le llr pons t r pons s d i c t s t he ve es e, he es e houl ndia e uch. l t f he Level l r pons i not s es e s uppored, t r pons wil i ca e t r s t of any a tonal t he es e l ndi t he e uls ddii i tga i and any a i t betke wihi as iid tmeperod. nvesi ton cton o a n t n pecfe i i Pa 8 of1 ge 2 Op r tng Pr e e: 6. e a i oc dur 86 1 De embe 1 201 c r, 0 f The r pons a t s l s d i cae whet r t is quaii f an a lt t next . es e t hi evel houl ndi t he he s ue lfes or ppea o he lvel a pr det nameand addr sofr ponde a t ne lvelofa al i a iabl l e , nd ovi he es es nt t he xt e ppe , f pplc e. f t r i no f t appeal t ofender s d be advied t he/he has e he e s urher , he f houl s hat s xhause al td 1 a nitai r dmi sr tve emedi . es 3. Level11 Deput Diec ororDiecor 1, y r t r t a. Gre nc chalengi t s t nce ori emr t i ofany DOC Pr dur ar appeaa et iva es l ng he ubsa nt eaton oce es e lbl o t r pe i De y Die or he es ctve put r ct . b. Greva es r ga di decii of t Publc ton Reviw Com mit ar appeal e t t i nc e r ng sons he ia i e tee e abl o he Deput Die orofOper i diec l fom Le l1 y r ct atons r ty r ve . c. Greva s r di de sons of t Fat Revi Commite ar a l e t t De t i nce egar ng cii he ih ew te e ppeaabl o he puy Diec orofOper i diec l fom Level1 r t atons r ty r . d. Gre ivancesappeald t t Deput Die ororDiec orsOfi wilber vi d t deer ne i e o he y r ct r t ' fce l e ewe o t mi f t y quaiyf a r pons by t sl .Greva es whih do notqualf wilbe rt he lf or es e hi evel i nc , c iy, l eunwdt t o he ofe ri c i s h. Grevance ,whi quaiy f aLe lI1decii wilbe r pondedt fnde ndiatng uc i s ch lf or ve l son, l es o by et t Depuy Diecorort Diecor a a oprae. The ofende wilbe advie t t iher he t r t he r t , s ppr it f r l s d ha t si t l tl velofappea a t hes hase hi s he as e l nd hat /he xhaused ala i sr tver medis. t 1 dm nita i e e 4. Thos greva esconc i t l t rt t Compac Agr ementfom Vigi a ofender hous i e i nc em ng he n e sae t e r r ni f s ed n sats pa tci i i t Agr eme a e t be s it t t M a gerofCe r Cl st i t e ri patng n he e nt r o ubm ted o he na ntal as ikaton Ser c i t Ofi ofOfe rM a vies n he tce f nde nageme Ser cesf a LevelIr pons The e grevanc nt vi or es e. s i es ma beappeal t t Chi ofOpe ai Ofie ofOfe rM anageme Ser c f aLevel1 y ed o he ef r tons, fc f nde nt vies or 1 r pons Thes greva esa enota lbl t Le 11 es e. e i nc r ppeaa e o vel 1. D.Ti eLi t m mis 1. Thet t tme alowed fom i tals oal i l r nii ubmison oft r gul gre si he e ar ivancet t ls lvelofr e wil o he a t e eviw l note ee onehundr a ei y caendarda ,i l ngany aut i d contnuance xc d ed nd ght l ys ncudi horze i s. 2. Res es - Re pons s d be made wihi s ii tme lmis a e h lve of decii pons s es houl t n pecfed i i t t ac e l son. Expedii pr sng ofgreva esa e h l ofdecii i es enta t pr ve gre tous oces i i nc t ac evel son s s il o e nt ivance fom sr becomi moot Ti lmiswilbe c i ed asbe nni on t day t grevanc i r ei d a ng . me i t l onsder gi ng he he i e s ec ve t eac l . The gre nce f wili c et dae t r s e i sgned. Thetme bet n t h evel iva onn l ndiat he t he e pons s i i wee he daer cei d and maied t t ofenders d note ed t tmealote f ea lve . t e ve l o he f houl xce he i l td or ch e l 3. Spe te Ti Li is-Ti lmisf r pons ateac lve f r gulrgrevance a easf l cii d me m t me i t or es es h e l or e a i sr olows: * Le ll 30calnda da ve e r ys @ Le 1 20 c endarda vel 1 al ys * Le 1l 20 c endarda vel l al ys 4. Aut i d Contnuance -A r argre ncema becontnued up t 30 caendarda be horze i s egul iva y i o l ys yond t he s e i e tmelmi a a ylve oftep o e ur frg dra o t) Th o fn e mu tb n tfe p ct d i i t t n e l h r c d e o oo e s n s. e fe d r s e oiid i s i wrtng of t contnua e pror t t expia i of t s cii d tme lmi a a lvel n ii he i nc i o he rton he pe te i i t t ny e . Gre n e s o db c mpee a s na t ra o j tf igt c n i a eh se d d o i no iva c s h ul e o ltd s oo s he e s n usiyn he o tnu nc a n e r s l rapplca e. Contnuance mus be prnt fom VACORI Aut i contnua onge i bl i s t i ed r S. horzed i ncesmay be j si e frt f l n ra o : u tt d o he ol g e s ns i owi * Thep i iat)iv ve i u a i bet prviet eif r to e snta t t is eb ig rncp ls n ol d s n val l o o d h n omain se il o he su en a gre d ive * Awaii r ulsofSpecilI tgai Uni ori or ton fom ot f iiis,di sons or tng es t a nvesi ton t nf mai r her aclte vii , agenci es * Unavaiabiiy ofkey saf duet es ape,dit bance,ornat aldia t s l lt tf o c sur ur s ser 5 Ex iain o atme l t(o icu a y a to ie c niu n e a a y sa eo t po e ss al . prto f i i t n lde n uh rz d o tn a c ) t n tg f he rc s h l mi qualf t gre nc f a alt t ne l ofr vi Thegreva wilber t ned pr iy he iva e or ppe o he xt evel e ew. i nce l eur ompty l Pa 9 o 1 ge f 2 I Ope ai g Pr e e: 6. r tn oc dur 86 1 De e r 1 201 c mbe , 0 t t ofe r The r ponde wila s t ofenderon t grevance f m oft opton t o he f nde . es nt l dvie he f he i or he i o a va c tegiv nc a t a e lifnnain( me a d esf tene tlv lo rviw) d n e h re a e nd he pp a no to na / d rs or h x e e f e e . 6. The ofe fnders d be alowed 5 cal houl l endarda upon r i of a r pons t appealt t ne ys ecept es e o o he xt lve,i s a li avaia e. e l f uch ppea s lbl E DsiuinadRcrkeig . ir t n eodepn tb o I l Th o iia g iv n e wi rs o s t)s o d b rt n d t t o fn e a d a c p ofte . e rgn l re a c t e p n es h ul e eure o he fe d r n h oy h grevance wih r pons fom al a al r e t t l tt i l Ombuds n/ iva e i t es es r l ppe s outd o he nsiutona ma Gre nc Coor nat f tlng i t ofende ' gre nc f de . di or or ii n he f rs iva e ol r 2. The fciiy mant i t ofi a r d of t ofender greva e wih c e of ea h l ' a lt i ans he fcil ecor he f i nc t opis c evels rs e pons e. Vl . EM ERGENCY GRI l EVANCES A Seilrvs n aemaeorsodn tsutnocnios hc ma sbeth of dro . pc poios r d frepnigo iai srodin w ih y ujcte fnet a i t o t e i daers o srou p ro lnu yorirp rbeh r li ted t ofal o rci se ly e mme it ik f e i s es na ij r re aa l am. t s h uy lc reton mpo e s t be rs i t eme gency grevance o e ponsve o r i s. B.The f lt s i emen ai memor aciiy' mpl t ton andum a ofe r ore aton handbook s l i cae how nd fnde int i hal ndi t ofe r ca obti and s i Eme ge y Gri anc . The fciiy' i ementton m e a f nde s n an ubm t r nc ev es a lt s mpl ai mor ndum s lpr de i tuci f pr hal ovi nsr tons or operhandlng ofEmer y Grev s i udi desgnaton ofsaf i genc i ance ncl ng i i tf peronsr ponsbl f r i ng and r s s es i e or ecevi e pondi t Eme ge y Grivance ng o r nc e s. C.l ta i - Emer y Grivance f ms s d be a l e on a 24niiton genc e or houl vaiabl hour bass f al ofende s i or l f r r dl s of housng saus Ofende s a e t wrt t r gre egar es i tt . f r r o ie hei ivances on t pr - i e muli t he e prnt d tpar Eme g n y Gre a c f ( tc n 5 i p o ie a a smpl) a s b t te c mpee r e c iv n e onn Ata hme t s r vd d s a e nd u mi h o ltd Eme genc Gre r y ivance t a saf pe s o t f r on. Us of t e t ni vul r or i olnt l e hr a e ng, ga ns e angua or f s ge, ale alg to a is saf ma s b ett ofe d rt ds iln r c age a o tie i teDicpl ay l ains gan t tf, y u j c he fn e o icpiay h r s s uln d n h s i i r e n Acton Seci oft sope a i pr edur i ton hi r tng oc e. D .I ake nt 1. The sa fper on who r i t Eme ge y Grev tf s eceved he r nc i ance wildeer i whataci ne t be l t m ne ton eds o t ken i acc dancewih s fci tuci i t i plment i me or a n or t pecii nsr tons n he m e aton m andum. 2. I t Eme ge y Grivance mus l vet pr enceoft ofe r t r cei att botom oft f he r nc e t ea he es he f nde , he e pt he t he Eme genc Gre e f m s d be c r y ivanc or houl omplt by t saf pe s a pr ded t t ofe r eed he t f r on nd ovi o he f nde whe t ofe r s is t Emer y Grev e. I a detr na i i ma and t f m i n he f nde ubm t he genc i anc f e mi ton s de he or s c omplt i t ofenderspr e e,t r i s cton oft f m s d be sr k t ough a eed n he f ' es nc he ecept e i he or houl tuc hr nd t çFie' he ç l'copy r t ned prort r t ni t Eme genc Gri ancef m t t ofender eai i o eur ng he r y ev or o he f . E. Re pons s e 1 The i e . mplmentton memor ndum wil de i e who may s ve a r ponde s t Emer y ai a l sgnat er s es nt o genc Gre ivance Ther s s. e pondents d r vi t is detr ne t coure ofacton,and pr de a houl e ew he s ue, e mi he s i ovi n a opraer s ppr it e pons w ih r sons e t ea . 2 I t eis ed e n ts be tteo fn e t i daers ofs ro p ron lij r o irp rbe . f h su o s o u j c h fe d r o mme it ik eius e s a nuy r re aa l ha m,i i s i caed on t Eme ge y Gri anc sgned wih dae and tme ofr pons by t r t s o ndi t he r nc ev e, i t t i es e he de gnaed sa fperon. si t t f s 3. l teis es b e t teofe de t i daers o s ro spes n lij r orirp rbl ham,h f h su u jcs h fn r o mme it ik f eiu ro a n uy re aa e r te desgnaed saf pe s s d det mi i hes ca a es t is or i t Eme ge y i t t f r on houl er ne f /he n ddr s he s ue f he r nc Grev e s d be f war d t a hi i anc houl or de o gher a hort f r s uton. The Emer y Grev ut iy or e ol i genc i ance s d r i r pons fom t lvela whi core tve a i ca bet ken. houl eceve es e r he e t ch r c i cton n a Pa 1 of1 ge 0 2 I Ope a i g Pr e r 8 1 r tn oc du e: 66. D e e r1 201 c mbe , 0 4. I a ofende r ei a medi lorde alas e m e bas d on a Emer nc Gre f n f r ec ves ca nt s ss nt e n ge y ivance and t he He t Car saf detr nes t t t c ton i cea l not a e ge y,t ofenderwilbe a1h e t f e mi ha he ondii s l ry n mer nc he f l s jc t me c lc - a c r e i a c r a c wihOp rtng Prc d r 7 . Co y n f r ube t o dia o p y hag s n c o d n e t eai o e u e 204, ma me t o He t CareSe i s. alh rvce F.Ti lmis - An Emer y Gri me i t genc evance s d be r ponde t wihi ei hour An Eme genc houl es d o t n ght s. r y Grivancet twilbemootd by t pas a oft tme lm i s d r cei i e ha l e he s ge he i i t houl e ve mmedit ate i wih a e tnton t a opraeaci t ppr it ton aken. G.Diti i and Re dkee ng srbuton cor pi l The orgi lEme ge y Gri ancef m wih r pons goest t ofe . i na r nc ev or t es e o he fndera t copy i r edt nd he s out o t I tt i Ombuds he nsiutonal man/ iva Coor naorf r t i Gre nce di t or eenton. 2. Thos gre nces whi ar deer ne t be eme ge i ,a e l e iva , ch e t mi d o r nces r ogged i o VACORI wihi t nt S t n wo wor ng da ofr pons ki ys es e. 3. Thos greva ,whih donotmeett de i ton f a eme genc ar notl e i nces c he fnii or n r y, e ogged. 4. Co esofalEmer nc Gre pi l ge y ivance f m ss or ubmit by an ofende s d be fl i t ofende ' ted f r houl ied n he f r s greva er or f documentton. i nc ec d or ai H.M oniorng - The l tt i ti nsiutonal Om buds man/ ivance Coor na o s d r viw t copi of Gre di t r houl e e he es Emege y Gre a e a b ig p o lm ae s (n ldn a y algains of ci na a t t o r nc iv nc nd rn r be r a icu ig n le to rmi l ci y r vi p y ia as ut t t atn i o t Fa iiyUntHe d h sc l sa l) o he te ton fhe cl t i a. Vl1 RECORDS l. A.The l tt i nsiutonal Ombuds a Greva e Coor naor wil mai an r ds of al r a and m n/ i nc di t l nt i ecor l egulr emer ncy grevanc s ge i es ubmit a t fciiy,bot l ted t he a lt h ogged a un-ogged. nd l 1. VACORI c anst ofi ali or ton ofa1 l S onti he tci nf mai 1 ogged grevance a ea lve ofr vi i s t ch e l e ew. 2. The l tt i nsiutonalOmbuds man/ ivance Coor nat s d m ai ai m ont y daa r gar ng t Gre di or houl nt n hl t e di he numberr as f r t s of r ar greva es durng t i a pr s a t number of /e on or eum egul i nc i he nt ke oces , nd he greva es s i nc ubmit t ough t eme genc pr es t we e deer i d nott be eme gences ted hr he r y oc s hat r t m ne o r i . Ths i omain s o l be i lde i t wrte mo t l rp t(e te M o trn a d i nfr to h ud ncu d n he itn n hy e or se h nio ig n Ev lainSe to o t so rtn p o e u e) au to cin f hi peaig r c d r .. B.Retnton - Copi of grevance ,bot r gulr a emer nc wilbe mant ned att u t f a e i es i s h e a nd ge y, l i ai he ni or mi m um oft e yea s f l ng fnaldiposton oft grevance Greva ni hr e r olowi i s ii he i . i nces c er ng mate s onc ni tr known t beunderi si i orltgai wilbe mai ai untlcomplton oft i si ton or o nve tgaton ii ton l nt ned i ei he nve tga i ltgaton i t te ii i f ha vente eedst 3- rtmefa xc he yea i r me. C.Dipos ofRe ds-Per s i f dipos lofgre s al cor mison or s a ivancer cor mus bes ed i acc danc wih e ds t ecur n or e t Oper tng Pr dur 055. , ai oce e 1 PublcRe dsRetnton and Diposton. i cor e i s ii D.Rec d Contnt-The fciiy mai ans t ofi alcopy ofany gre nce. Grevanc or c es of or e a lt nti he fci iva i es opi grevance wilnotbe plce i a ofendersCe r orl tt i ltls,exc when t gre nce i s l a d n n f ' ntal ns iutona ie ept he iva hasbe us a e de t s t it adici i r ac i t en ed s vi nce o ubsantae s plna y ton aken i a or ncewiht Dici lnar n cc da t he s p i y Aci Se i oft soper i pr dur ton cton hi atng oce e. E.Confdentalt -Grevance r dswilbem ant ne i ac da e wih Oper i Pr dur 050., i i iy i ecor l i ai d n cor nc t atng oce e 1 I c r eae O fn rRe o d Ma a me t I o to ongre a c ss ul ony b a albl t n a c r td fe de c r s n ge n. nfnnain iv n e ho d l e v ia e o e o eson anee t know ba i,asdder nedbyt Fa lt Uni He mpl ye d-oss mi he ciiy t ad. I . M ONI X TORI G A ND EVA LUATI N ON A.The Ofe r Grevance Pr edur wil be monior d by t l tt i l Ombuds fnde i oc e l t e he nsiutona man/ i Grevanc e Pa 11of1 ge 2 Ope a i Pr ed e:8 1 r tng oc ur 66. De mbe 1 201 ce r , 0 Coor nat a t f ciiy l land by t Ombuds di or t he a lt eve he man Se viesUni a t r onala c r lofi e r c t t he egi nd enta tc l son ar gulrbass. evel e a i B.The I tt i nsiutonal Ombuds n/ ivance Coor naor wil r gulry monior t f ciiy gre ma Gre di t l e al t he a lt ivance pr edur f c pla e wih t s Opertng Pr oc e or om inc t hi ai ocedur a t f ciiy' I emenaton e nd he a lt s mpl t i M em or andum . 1. Aspa toft smoniorng pr s t l tt i Ombuds r hi t i oces , he nsiutonal man/ i nc Coor nat wilpr de Greva e di or l ovi t t Fa iiy UntHe d a Mo hy Re r (e Atahme 4 r g r ig t op rto oft o he clt i a ntl po t s e tc nt ) e adn he eain he gre nc pr iva e ocedur f t pr vi mont e or he e ous h. 2. A c y oft M ont y Re t i t bes ntt t Re ona Ombuds op he hl por s o e o he gi l man f moniorng pur e or t i pos s. C.TheOfe rGrevancePr dur wilbemonior d by t Ombuds f nde i oce e l t e he man Sewi sUni t ough f iiy l ce t hr aclt viis,r vi oft l tt i lOmbuds n/ i nc Coor na orsM ont y Re t and t us st e ew he nsiutona ma Greva e di t ' hl por, he age ofi onnai cont ned i VACORI nf ton ai n S. D.An e l i oft Ofende Gre vauaton he f r ivance Pr edur wilbe c oc e l onduct a needed by t Ombuds ed s he man Ser c Uni and/ a t dieci oft Deput Die orofOpe a i t as ran t efe tve s vies t or t he r ton he y r ct r tons o ce ti he f c i nes oft pr s saewi a a ne f r vi on t t spr dur he oce s tt de nd ny ed or e si o hi oce e. REFEREN CES Ope ai Pr r tng ocedur 001. ,Ope atng Proce e 1 r i dureDev o nt elpme OpeaigPrc d r 0 0.,n a c r tdOfe d rRe o d Man g me t rtn o e u e 5 1 I c r e ae fn e c r s a e n Ope ai Pr r tng ocedur 055. , e 1 PublcRec dsReentonandDiposton i or t i s ii OpeaigPr e u e7 0. Copa me torHe t Car S rie rtn oc d r 2 4, - y nf al h e e vc s Op rtn Pr e u e8 ., fe d rDicpl , vso o r to s eaig oc d r 611 O fn e s i i Diiin fope ain ne Fe ea P io LiiainReo m Ac I l d r l rs n tg to fr t PLlAI Fe ea CiiRiht ofl ttton lz dPes nsAc ( PA) d rl vl g s nsiui aie ro t CRI X l REV I D ATE . EW The ofi ofprma y r ponsi lt s lr e t soper i pr dur annual and r - ie i no lt r tce i r es biiy hal eviw hi atng oce e ly ewrt t a e t n D e m be 1,201 ha ce r 3. T t/c o i r rs n i ly r ve d ti o r tn pr c d r i De e e 20 a d n c say he p ze fprmay epo sbii e iwe hs peaig o e u e n c mb r 11 n e es r f t c n sa eb igd atd. ha ge r en rfe Jg n ur c' o FJ ' at e o n 4 J M . abe,Deput Diect ofOper i ohn J y r or atons Pa 1 of1 ge 2 2
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