Office Design Group v. United States, No. 19-1337 (Fed. Cir. 2020)
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The VA issued Requests for Proposals (RFP) for the provision of healthcare furniture and related services for VA facilities for five geographic regions. The RFP described a best-value tradeoff selection process that considered three primary evaluation factors: Technical Capability, Past Performance, and Price. Technical Capability was more important than Past Performance and Past Performance more important than Price. Technical Capability subfactor 3 specified that an offeror’s technical proposal must include specific elements. The RFP noted that an “unacceptable” rating for any technical subfactor would result in an overall “unacceptable” technical proposal. An offeror with an unacceptable Technical Capability subfactor was ineligible for a contract award.
The VA assigned ODG's bid an unacceptable rating for its technical proposal, noting that it was only able to locate responses to six of the 33 questions in Attachment 15, resulting in a failing score of 12 points. The VA explained that ODG’s technical proposal “lacked detail” and failed to address seven service requirements. Each of the awardees earned at least 40 points for its technical proposal. ODG filed a bid protest. The Claims Court and Federal Circuit upheld the VA’s actions, rejecting arguments that the VA unreasonably and disparately evaluated ODG's technical proposal in comparison to the awardees’ technical proposals and improperly relied on Attachment 15 to evaluate its technical proposal.
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