KATHRYN ROBINSON V. ONSTAR, LLC, No. 16-56412 (9th Cir. 2018)
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The court issued a subsequent related opinion or order on May 1, 2018.
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NOT FOR PUBLICATION UNITED STATES COURT OF APPEALS FILED MAR 15 2018 MOLLY C. DWYER, CLERK FOR THE NINTH CIRCUIT KATHRYN M. ROBINSON, individually and on behalf of all others similarly sltuated, Plaintiff-Appellant, v. No. U.S. COURT OF APPEALS 16-56412 D.C. No. 3:15-cv-01731-WQH-BGS MEMORANDUM* ONSTAR, LLC, Defendant-Appellee. Appeal from the United States District Court for the Southern District of California William Q. Hayes, District Judge, Presiding Argued and Submitted March 6, 2018 Pasadena, California Before: REINHARDT, TASHIMA, and NGUYEN, Circuit Judges. Kathryn Robinson appeals the district court’s dismissal of her complaint pursuant to an arbitration clause that the district court concluded was enforceable. We have jurisdiction under 28 U.S.C. § 1291. Reviewing de novo, see Davidson v. Kimberly-Clark Corp., 873 F.3d 1103, 1109 (9th Cir. 2017), we reverse and remand for further proceedings. * This disposition is not appropriate for publication and is not precedent except as provided by Ninth Circuit Rule 36-3. The parties agree that Robinson and OnStar formed an agreement when she called OnStar to activate her one-year trial subscription. At that time, Robinson was unaware that OnStar intended to send her additional terms and conditions, including the arbitration provision. “[A] consumer [must] be on notice of the existence of a term before he or she can be legally held to have assented to it.” Norcia v. Samsung Telecomms. Am., LLC, 845 F.3d 1279, 1289 (9th Cir. 2017) (quoting Schnabel v. Trilegiant Corp., 697 F.3d 110, 124 (2d Cir. 2012)). That the terms and conditions were “available” to Robinson in some sense is irrelevant when she had neither actual nor constructive notice of their existence at the time of her agreement with OnStar. Likewise, California Civil Code section 1589 obligated Robinson only “so far as the facts [were] known, or ought to [have been] known” to her. REVERSED and REMANDED. 2
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