Zemeckis v. Global Credit Collection Corp., No. 11-2334 (7th Cir. 2012)
Annotate this CaseCapital One retained a collection agency, which sent plaintiff, its debtor, a dunning letter with notice of her debt validation rights. Plaintiff claims that the content as a whole over-shadowed the debt validation notice, violating the Fair Debt Collection Practices Act, 15 U.S.C. 1692g. The district court dismissed, stating that language like "act now" is only puffery and that placement of the notice on the back of the letter complies with the Act. The Seventh Circuit affirmed, upholding the district court's rejection of a request to conduct a consumer survey to prove that the letter was confusing.
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