Lady Di's Inc. v. Enhanced Servs. Billing, Inc., No. 10-3903 (7th Cir. 2011)
Annotate this CasePlaintiff claims that defendants are billing aggregators engaged in "cramming" by placing unauthorized charges on telephone bills, arranged unauthorized charges on plaintiff's telephone bill, and were responsible for unauthorized charges on the telephone bills of more than one million Indiana telephone numbers. Defendants produced evidence that plaintiff actually ordered the services in question. Plaintiff argued that the service was not legally authorized if defendants did not possess all customer authorization documentation required by the Indiana anti-cramming regulation, 170 IAC 7-1.1-19(p). That law does not provide a private right of action, but plaintiff argued that defendants' failure to comply proved unjust enrichment and provided a basis for suit under Indiana's Deceptive Commercial Solicitation Act, Ind. Code 24-5-19-9. The district court denied class certification and granted defendants' motions for summary judgment. The Seventh Circuit affirmed. The anti-cramming regulation does not apply to these defendants, which are not telephone companies and did not act in this case as billing agents for telephone companies. There was no unjust enrichment and the DCSA does not apply; plaintiff ordered and received services. Common issues do not predominate over individual issues, as required for a class under FRCP 23(b)(3).
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