Bazemore v. Papa John's U.S.A., Inc., No. 22-6133 (6th Cir. 2023)
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Bazemore, a Papa John’s delivery driver, sued under the Fair Labor Standards Act, alleging that the company had under-reimbursed his vehicle expenses. Papa John’s moved to compel arbitration, attaching a declaration from its “Director of People Services” that Papa John’s requires all new employees to sign an arbitration agreement as a condition of employment. She asserted that Bazemore signed the agreement electronically on October 10, 2019, by signing in using a user ID and password, then scrolling through the entire agreement and checking a box in order to sign. Bazemore swore under penalty of perjury that he “had never seen” the agreement and that he had seen his manager login for Bazemore and other delivery drivers “to complete training materials” for them. The court denied Bazemore’s request for targeted discovery as to whether he had actually signed the agreement and granted the motion to compel arbitration.
The Sixth Circuit reversed. Under the Federal Arbitration Act, 9 U.S.C. 4, the party seeking arbitration must prove that such an agreement exists. Kentucky law governs whether Bazemore entered into an agreement and provides that an electronic signature is legally valid only when “made by the action of the person the signature purports to represent”—which is a question of fact. Bazemore’s testimony that he never saw the agreement was enough to create a genuine issue as to whether he signed it.
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