Sharif v. United Airlines, Inc., No. 15-1747 (4th Cir. 2016)

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Justia Opinion Summary

Plaintiff filed suit against United Airlines for retaliation under the Family and Medical Leave Act (FMLA), 29 U.S.C. 2601 et seq. The district court granted summary judgment for United Airlines. United Airlines had discharged plaintiff for fraudulently taking FMLA leave and for making dishonest representations during the ensuing investigation. The court concluded that, even drawing all reasonable inferences in favor of plaintiff as the nonmoving party, Reeves v. Sanderson Plumbing Prods., Inc., plaintiff has failed to create an issue of triable fact that the explanation United Airlines provided for his discharge was a pretext for retaliation for taking FMLA leave. In this case, the evidence taken as a whole plainly paints the picture of an employee who used FMLA leave to avoid interrupting his vacation, and then gave a variety of inconsistent explanations for his behavior upon his return. The court explained that to hold otherwise would disable companies from attaching any sanction or consequence to the fraudulent abuse of a statute designed to enable workers to take leave for legitimate family needs and medical reasons. Accordingly, the court affirmed the judgment.

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PUBLISHED UNITED STATES COURT OF APPEALS FOR THE FOURTH CIRCUIT No. 15-1747 MASOUD SHARIF, Plaintiff - Appellant, v. UNITED AIRLINES, INC., Defendant - Appellee, and UNITED CONTINENTAL HOLDINGS, INC. Defendant. -----------------------------METROPOLITAN WASHINGTON EMPLOYMENT LAWYERS ASSOCIATION; NATIONAL EMPLOYMENT LAWYERS ASSOCIATION, Amici Supporting Appellant. Appeal from the United States District Court for the Eastern District of Virginia, at Alexandria. Liam O’Grady, District Judge. (1:14-cv-01294-LO-IDD) Argued: September 21, 2016 Decided: October 31, 2016 Before WILKINSON and FLOYD, Circuit Judges, and IRENE M. KEELEY, United States District Judge for the Northern District of West Virginia, sitting by designation. Affirmed by published opinion. Judge Wilkinson wrote opinion, in which Judge Floyd and Judge Keeley joined. the ARGUED: Robert Scott Oswald, THE EMPLOYMENT LAW GROUP, P.C., Washington, D.C., for Appellant. Hugh Scott Johnson, Jr., PCT LAW GROUP, PLLC, Alexandria, Virginia, for Appellee. Stephen Z. Chertkof, HELLER, HURON, CHERTKOF & SALZMAN, PLLC, Washington, D.C., for Amici Curiae. ON BRIEF: Andrea M. Downing, THE EMPLOYMENT LAW GROUP, P.C., Washington, D.C.; Richard T. Seymour, LAW OFFICE OF RICHARD T. SEYMOUR, P.L.L.C., Washington, D.C., for Appellant. Angela H. France, PCT LAW GROUP, PLLC, Alexandria, Virginia, for Appellee. Erik D. Snyder, LAW OFFICES OF ERIK D. SNYDER, Washington, D.C.; Alan R. Kabat, BERNABEI & WACHTEL, PLLC, Washington, D.C.; Matthew C. Koski, NATIONAL EMPLOYMENT LAWYERS ASSOCIATION, Oakland, California, for Amici Curiae. 2 WILKINSON, Circuit Judge: Appellant Masoud Sharif brought suit against United Airlines, Inc., for retaliation under the Family and Medical Leave Act (“FMLA”), 29 district court entered Airlines and U.S.C. summary dismissed § 2601 et seq. on behalf judgment Sharif’s claim. Even (2012). of The United drawing all reasonable inferences in favor of Sharif as the nonmoving party, Reeves v. Sanderson Plumbing Prods., Inc., 530 U.S. 133, 150-51 (2000), Sharif has failed to create an issue of triable fact that the explanation United Airlines provided for his discharge was a pretext for retaliation for taking FMLA leave. To hold otherwise would disable companies from attaching any sanction or consequence to the fraudulent abuse of a statute designed to enable workers to take leave for legitimate family needs and medical reasons. I. On March 16, 2014, Sharif and his wife travelled on vacation to Johannesburg and Cape Town, South Africa. Each was employed by United Airlines at Dulles Airport and had assembled roughly twenty days of time off from March 16 to April 4. 1 Their 1 Sharif successfully bid for vacation leave on March 16-17, March 19-20, March 23-24, and March 26-27. United Airlines approved his request for personal holiday leave on April 2-3. Sharif’s regular days off were scheduled for March 18, 21-22, 25, 28-29, April 1, and 4-5. In sum, he was not scheduled to (Continued) 3 time off did not include, however, a short two-day period from March 30 to 31 when Sharif was assigned to customer service work in the United Airlines lounge. Sharif placed his schedule on the United Airlines shift-swap website, and successfully found someone to cover his March 31 shift. He was unable, however, to find anyone to cover his March 30 shift. Sharif had been diagnosed with an anxiety disorder in 2009, and United Airlines had approved his request to take intermittent leave under the FMLA to handle panic attacks. At 7:00 a.m. Cape Town Time (1:00 a.m. Eastern Standard Time) on March 30 -- the day of his scheduled shift -- Sharif called United Airlines to take medical leave under the FMLA. He had not made any advance reservations for a return flight. The next day, Sharif and his wife flew from Cape Town to Milan, Italy, where Sharif’s niece lived. On April 3, Sharif and his wife finally departed for Washington and arrived just in time for his wife’s next shift. The United Airlines Employee Resource Center at Dulles Airport noticed that Sharif had taken FMLA leave for the only shift he was scheduled to work in the midst of his extensive time off and notified Kenneth Martin in Human Resources. The work from March 16 to April 5, except for shifts on March 30 and 31. Similarly, Sharif’s wife arranged to have time off from March 16 to April 4. 4 Employee Resource Center also notified Martin that Sharif’s time off coincided with his wife’s schedule except for March 30, and that Sharif had taken FMLA leave under similar circumstances in September 2013. Martin consequently began an investigation of Sharif’s FMLA claim. On April 23, 2014, Martin interviewed Sharif. Jon Connor, the United Airlines Area Manager, Elizabeth Tranium, Sharif’s supervisor, and Association of a representative Machinists and from Aerospace the International Workers (“Workers Union”) were also present. When asked about his vacation and March 30 absence, Sharif sat in silence for a period of minutes before he gave a series of inconsistent answers. Sharif first replied that he was not scheduled to work on March 30, and when asked why he had taken FMLA leave if he did not have a shift, Sharif responded that he “d[id] not recall being out sick this day or calling out sick.” J.A. 344-45. After another pause, Sharif clarified that he began trying to return home flying standby (as airline employees often do) beginning March 29 but was unable to find any available flights due to an impending international pilot strike jazz on festival Lufthansa. in Cape Sharif’s Town story and an later evolved to claim he actually arrived at the airport on March 28 to begin looking for a flight, and that he and his wife obtained the additional days off in April 5 to gather with family in Pittsburg for the Persian New Year. As a result of his repeated unsuccessful attempts to find any means to return to Washington in time for his shift, Sharif explained that he grew anxious and was eventually seized by a panic attack which then led to his use of FMLA leave. He could not remember if he or his wife had called United Airlines. Martin shifting and Connor explanations circulated an email explaining that both as to “[w]hen viewed Sharif’s evidence United we of dishonesty. Airlines questioned behavior senior [Sharif], and Martin management he was not truthful and told us initially that he didn’t have to work that day. He then changed his story many times. He had no intentions of being at subsequently IAD [Dulles] suspended that day.” without J.A. pay, 376. Sharif pending was further investigation. United Airlines ultimately notified Sharif of its intention to discharge making him for dishonest investigation. fraudulently taking representations Such conduct was a FMLA leave during violation the of the and for ensuing United Airlines Working Together Guidelines, which clearly require that all employees oral, written “[b]e or truthful in electronic.” all J.A. communications, 264. Sharif was whether given a hearing on June 5, 2014, after which the Workers Union told 6 Sharif he was likely to be fired and recommended that he retire. Sharif retired under threat of termination on June 9, 2014. II. Congress enacted the FMLA to “balance the demands of the workplace with the needs of families” and “to entitle employees to take reasonable leave for medical reasons.” 29 U.S.C. § 2601(b)(1),(2) (2012). In relevant part, Congress recognized that “there is inadequate job security for employees who have serious health conditions that prevent them from working for temporary periods.” employers to Id. § accommodate 2601(a)(4). a limited Congress amount of thus required “intermittent” leave “when medically necessary” as certified by a health care provider. Id. 825.305-08 §§ 2612(b), (2016) (defining 2613; 29 C.F.R. requirements §§ 825.202-05, for intermittent leave). Congress intended the FMLA to accomplish these purposes “in a manner that accommodates the legitimate interests of employers.” 29 U.S.C. § 2601(b)(3). The FMLA provides that “[i]t shall be unlawful for any employer to interfere with, restrain, or deny the exercise of or the attempt to exercise, any right provided under this subchapter.” Id. § 2615(a)(1). The substantive rights guaranteed by the FMLA are prescriptive, and a plaintiff seeking redress for employer interference with an entitlement is only required to show that he or she qualified for the right that was denied. 7 Yashenko v. Harrah’s NC Casino Co., LLC, 446 F.3d 541, 546 (4th Cir. 2006). The FMLA also provides that “[i]t shall be unlawful for any employer to discharge or in any manner discriminate against any individual for subchapter.” opposing 29 any U.S.C. practice made § 2615(a)(2). unlawful This by this limitation on employers is proscriptive. Yashenko, 446 F.3d at 546. To succeed on a claim of retaliation, a plaintiff must show “that he engaged in protected activity, that the employer took adverse action against him, and that the adverse action was causally connected to the plaintiff’s protected activity.” Id. at 551 (quoting Cline v. Wal-Mart Stores, Inc., 144 F.3d 294, 301 (4th Cir. 1998)). Unlike claims, employer Dynamics Corp., prescriptive intent 144 here F.3d entitlement is 151, 160 relevant. (1st or interference Hodgens Cir. 1998); v. Gen. Rice v. Sunrise Express, Inc., 209 F.3d 1008, 1017 (7th Cir. 2000). Intent can be established either by direct evidence of retaliation or through the familiar burden shifting framework articulated in McDonnell Douglas Corp. v. Green, 411 U.S. 792, 800–06 (1973). Laing v. Fed. Exp. Corp., 703 F.3d 713, 717 (4th Cir. 2013); Yashenko, 446 F.3d at 551. Under the latter framework, a plaintiff must first produce sufficient evidence to establish a prima facie case that the elements of retaliation are satisfied. McDonnell Douglas, 411 U.S. at 802. The burden of 8 production then shifts to the employer to rebut the prima facie presumption of nondiscriminatory retaliation reason” and for provide the “some legitimate, adverse employment action. Id.; see Texas Dep’t of Cmty. Affairs v. Burdine, 450 U.S. 248, 253-55 (1981). presumption resumes of the employer’s If the employer retaliation burden proffered of is meets dissolved persuading explanation the is this and burden, the factfinder merely a the plaintiff that the pretext for discrimination. St. Mary’s Honor Ctr. v. Hicks, 509 U.S. 502, 510-11 (1993); Burdine, 450 U.S. at 256; McDonnell Douglas, 411 U.S. at 804. A plaintiff may satisfy this burden by showing either that the employer’s explanation is not credible, or that the employer’s decision was more likely the result of retaliation. Reeves, 530 U.S. at 143; Burdine, 450 U.S. at 256. In any event, the plaintiff must produce sufficient evidence to create a genuine dispute of material fact such that a reasonable factfinder could conclude the adverse employment action was taken for an impermissible reason, i.e., retaliation. Reeves, 530 U.S. at 143, 148-49; Hicks, 509 U.S. at 510-11; Burdine, 450 U.S. at 253. Sharif argues that United Airlines threatened to terminate his employment in retaliation for taking FMLA leave, a violation of the proscriptive provisions in 29 U.S.C. § 2615(a)(2). Sharif contends that he produced sufficient evidence for a reasonable 9 jury to conclude that his use of FMLA leave was a protected activity and that he was constructively discharged as a result. United Airlines maintains that Sharif was discharged not only for fraudulently taking FMLA leave but also for being untruthful during the ensuing investigation in violation of the Working Together Guidelines. The main issue on appeal is whether Sharif has produced sufficient evidence of pretext to survive summary judgment. III. The summary judgment standard requires that “the evidence is such that a reasonable jury could return a verdict for the nonmoving party.” Anderson v. Liberty Lobby, Inc., 477 U.S. 242, 248 (1986); see FED. R. CIV. P. 56(a) (2016). Even drawing all reasonable inferences in Sharif’s favor, Reeves, 530 U.S. at 150-51, he fails to meet this burden. Sharif fails to produce sufficient evidence for a reasonable factfinder to conclude that United Airlines’ explanation was a pretext for retaliation. He cannot rely inference upon upon “mere another” speculation to or establish the that building he was of fired one in retaliation for taking FMLA leave. Othentec Ltd. v. Phelan, 526 F.3d 135, 140 (4th Cir. 2008) (quoting Beale v. Hardy, 769 F.2d 213, 214 (4th Cir. 1985)). When disciplinary action is “based on little evidence of wrongdoing, a genuine issue might exist as to 10 pretext,” but the evidence here plainly exceeds that threshold. See Laing, 703 F.3d at 722. A. Sharif claims that he travelled to South Africa with the intention of returning in time for his March 30 shift, but that he was efforts unable to beginning international jazz obtain on a March return 28. festival, He flight despite contends coupled with that an persistent a prominent impending pilot strike on Lufthansa, made it impossible to find any available seats on any airline returning to Washington. The pressure to find a flight and the prospect of missing work continued to build until Sharif suffered a panic attack and called United Airlines to take FMLA leave. Once the panic attack subsided, Sharif found a flight to Milan where his niece lived so that he and his wife would have a place to stay while they continued their attempt to return home. Sharif then explains that he was unaware of the company investigation concerning his March 30 absence until he was spontaneously questioned on April 23. Sharif says he was unable to immediately recall the events of a specific day weeks earlier and thus could not immediately and accurately recount what happened. The situation was further complicated by the onset of another panic attack during what he describes as tantamount to an interrogation. However, Sharif 11 provided the foregoing explanation once he was given the opportunity to compose himself and write a response. This whole story runs into multiple problems. The undisputed evidence depicts an employee departing for vacation despite being scheduled to work, and then conveniently calling in FMLA leave 12 hours after the last plane departed that would allow him to return before his scheduled shift. Sharif also waited to contact United Airlines until the middle of the night in Washington when no one was present to answer the phone and ask for details about his FMLA claim. It is undisputed that he then visited his niece in Milan, and returned to Washington just in time for his wife’s next shift. When Sharif was later questioned about his use of FMLA leave, he first denied even being scheduled to work, and then provided a constantly changing story about requested purchase his attempt receipts in his from to the unsuccessful return standby attempts home. seats to United Sharif find a Airlines claimed flight, to but Sharif failed to produce them. In short, Sharif provided the company with no evidence to support his claim aside from his own shifting statements. It seems perfectly logical for United Airlines to conclude that Sharif did not want to interrupt his Cape Town vacation to come back for one day of work. 12 B. In evaluating employer intent and the question of pretext, the district historical sequence court may background of [d]epartures events from of consider other the . . . decision; leading the “among up normal to the procedural things, [t]he the specific challenged decision; sequence; and . . . [any] contemporary statements by members of the decisionmaking body.” See Reno v. Bossier Parish Sch. Bd., 520 U.S. 471, 489 (1997) (quoting Vill. of Arlington Heights v. Metro. Hous. Dev. Corp., 429 U.S. 252, 267-68 (1977)) (discussing factors that might indicate discriminatory intent). We initially note that United Airlines approved every one of Sharif’s requests for FMLA leave. These requests totaled 56 days in the two years prior to his discharge and include FMLA leave after March 30. While United Airlines cannot retaliate against someone for exercising their rights under the FMLA, this is not the record of a company that is historically hostile to FMLA leave in any discernable way. Sharif claims that the notification Martin received from the Employee Resource Center which triggered United Airlines’ investigation is actually direct evidence of retaliation. The email laid out how Sharif had taken FMLA leave for the only shift he was scheduled to work in the midst of his extensive time off, that his schedule coincided with his wife’s time off 13 except for his shift on March 30, and that Sharif had taken FMLA leave under similar circumstances in September 2013. At a minimum, Sharif argues, this is evidence of pretext because he would not have been investigated and ultimately discharged but for taking FMLA leave. We are Employee Resource factual human unpersuaded. information, resources discriminatory direct Center and personnel animus. evidence must To begin with, relayed such is to factual not, Sharif from an the straightforward communication fails that email Martin without also demonstrate the more, to between evidence understand adverse of that employment action was actually “due to . . . FMLA leave as opposed to some other lawful reason.” Laing, 703 F.3d at 718 n.1; see also Stallings v. Hussmann Corp., 447 F.3d 1041, 1051 (8th Cir.2006) (explaining that termination for “calling in FMLA for non-FMLA reasons” is not direct evidence of retaliation). Contrary to Sharif’s contention, the proffered evidence suggests the same nondiscriminatory motivation that United Airlines has repeatedly advanced. for Sharif fraudulently dishonest was investigated taking representations FMLA during and subsequently leave, the and ensuing then discharged for making investigation in violation of the Working Together Guidelines. Unlike Sharif’s shifting narrative, the company’s explanation for its action has remained a consistent one. 14 Sharif then claims that United Airlines’ investigation was cursory and investigatory United that failure procedure Airlines is to comply evidence catalogues how it of with pretext. reviewed established In response, Sharif’s work calendar, the time and place of his phone call to take FMLA leave, United Airlines flight records and whether Sharif had made any seat reservations. United Airlines also afforded Sharif the opportunity both to present his version of events and to prepare a written account with the subsequent assistance of a Workers Union representative, and finally requested that Sharif provide any documentation such as standby receipts that might support his story. Sharif retorts that United Airlines failed to properly verify his version of events by researching the validity of his anxiety disorder and independently checking seat availability on other airlines flying out of Cape Town prior to March 30. He also argues that, above all, he was denied “a reasonable opportunity to consult” with his Workers Union representative before first meeting with Martin as required by the governing Collective Bargaining Agreement. See J.A. 254. Although Sharif faults United Airlines for not conducting a more thorough investigation, “the key inquiry is whether the employer made a reasonably informed and considered decision before taking an adverse employment action.” Smith v. Chrysler Corp., 155 F.3d 799, 807 (6th Cir. 1998). United Airlines had no 15 obligation to pursue additional investigation when it had more than ample reason to believe it had been lied to. And while failure to comply with established investigatory procedures might indeed be evidence of improper motive, Arlington Heights, 429 U.S. at 267, it is not per se sufficient to create a genuine dispute as to pretext. A Workers Union representative was present at Sharif’s meeting with Martin. Neither Sharif nor the Workers Union representative requested an opportunity to consult with one another, and Sharif fails to allege what difference a consultation would have made. Finally, Sharif contends that, while he would have been penalized for simply skipping his March 30 shift, he would not have been discharged. He claims that the severity of the consequence he received is evidence of pretext. However, courts are not “a kind of super-personnel department weighing the prudence of employment decisions.” DeJarnette v. Corning, Inc., 133 F.3d 293, 299 (4th Cir. 1998). Discharge is not disproportionate to the offense of misrepresentation and fraud. As the Sixth Circuit has explained, an employer can “rightfully consider[] workplace disability fraud to be a serious issue.” See Seeger v. Cincinnati Bell Tel. Co., 681 F.3d 274, 284 (6th Cir. 2012). It is inconsequential that missing work without providing notice normally merits a lesser penalty because those 16 employees do not violate the honesty component of the Working Together Guidelines. C. The FMLA serves the important purpose of allowing employees to take leave for legitimate family needs and medical reasons, but it is Dishonest not a right representations that may can be carry fraudulently additional invoked. risks in an airline charged with meeting large volume public demands and providing safe and efficient transportation services. These goals require predictable policies that ensure to the extent possible and consistent with the FMLA that proper personnel will be on duty. While a company may not deny valid requests for leave, and an employer cannot use allegations of dishonesty as a pretext for subsequent retaliation, it is equally important to prevent the FMLA from being abused. As the Department of Labor explains, “[a]n employee who fraudulently obtains FMLA leave from an employer is not protected by FMLA’s . . . provisions.” 29 C.F.R. § 825.216(d). So it is here. The evidence taken as a whole plainly paints the picture interrupting inconsistent of his an employee vacation, explanations who and for his used FMLA then gave behavior leave a to avoid variety upon his of return. Sharif fails to meet his burden of showing that United Airlines’ explanation for his discharge was 17 pretextual, and therefore fails to establish a genuine dispute of material fact suitable for trial. 2 IV. For the foregoing reasons, the judgment of the district court is AFFIRMED. 2 The district court discussed, and the parties argued extensively, the application of a so-called “honest belief rule” that would require plaintiffs to show that their employers’ nondiscriminatory motivation was not sincerely held. See Sharif v. United Airlines, Inc., No. 1:14-CV-1294, 2015 WL 4042173, at *6-7 (E.D. Va. July 1, 2015). We think the issues in this case are most profitably addressed through the well-established proof scheme of McDonnell Douglas and its progeny. Accordingly, we see no reason to address the “honest belief rule.” 18

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