Seney v. Rent-a-Center, Inc., No. 13-1064 (4th Cir. 2013)

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Justia Opinion Summary

Plaintiffs filed suit against RAC after entering into a rental agreement with RAC for a wooden trundle bed and mattress infested with bedbugs. On appeal, plaintiffs challenged the district court's order compelling arbitration of their breach of warranty claim under the Magnuson-Moss Warranty Act, 15 U.S.C. 2301 et seq. Relying on regulation promulgated by the FTC under its authority to interpret the Act, plaintiffs argued that RAC could not require binding arbitration as part of a consumer warranty. The court concluded that the district court erred in holding that the FTC regulations contained no ban on binding arbitration. However, the FTC arbitration ban simply did not apply to plaintiffs' rental agreement with RAC. Because plaintiffs have not linked RAC's warranty to any sale, they failed to establish the existence of a written warranty under FTC regulations. Accordingly, the binding arbitration clause was enforceable and the court affirmed the judgment of the district court.

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PUBLISHED UNITED STATES COURT OF APPEALS FOR THE FOURTH CIRCUIT No. 13-1064 CHRISTINE SENEY, Individually and as Parent and Next Friend of I.S. and N.S.; ANTWAN R. SENEY, Plaintiffs - Appellants, v. RENT-A-CENTER, INC.; RENT-A-CENTER EAST, INC., Defendants - Appellees. Appeal from the United States District Court for the District of Maryland, at Baltimore. James K. Bredar, District Judge. (1:12-cv-02347-JKB) Argued: October 31, 2013 Decided: December 11, 2013 Before MOTZ and AGEE, Circuit Judges, and Joseph F. ANDERSON, Jr., United States District Judge for the District of South Carolina, sitting by designation. Affirmed by published opinion. Judge Motz wrote the opinion, in which Judge Agee and Judge Anderson joined. ARGUED: Daniel Warren Whitney, Sr., WHITNEY & BOGRIS LLP, Towson, Maryland, for Appellants. James Charles Mehigan, WILSON ELSER MOSKOWITZ EDELMAN & DICKER LLP, Washington, D.C., for Appellees. ON BRIEF: Gerald S. Gaetano, WHITNEY & BOGRIS LLP, Towson, Maryland, for Appellants. Peter A. Coleman, WILSON ELSER MOSKOWITZ EDELMAN & DICKER LLP, Baltimore, Maryland, for Appellees. DIANA GRIBBON MOTZ, Circuit Judge: Christine and Antwan Seney appeal the district court s order compelling arbitration of their breach of warranty claim under the Magnuson-Moss Warranty Act, 15 U.S.C. § 2301 et seq. (2006). For the reasons that follow, we affirm. I. In March 2012, the Seneys entered into a Rental-Purchase Agreement with Rent-A-Center, Inc. ( RAC ) for a wooden trundle bed and mattress. In that contract, the Seneys agreed to rent the bed for two weeks, with an option to renew the lease. If the couple leased the bed for an additional six months, RAC would transfer title to them. purchase option. The contract also contained a By exercising the option, the Seneys could buy the bed before six months had passed. Pursuant to this contract, RAC retained the manufacturer s warranty to the bed. RAC did provide, in the rental contract, its own warranty to repair, replace, and service the bed during the term of the lease. In that contract, the parties also agreed to submit any contract dispute to binding arbitration. In April 2012, RAC delivered the bed to the Seneys home and assembled it in their son s bedroom. Within a week, the boy complained doctor condition of as itchiness bedbug and bites, pain. and 2 A Mrs. Seney diagnosed called RAC his to complain. The company returned to the home and replaced the bed s mattress. which Workers, however, left behind the bedframe, apparently was also infested with bedbugs. The infestation continued, and Mrs. Seney complained again. time, RAC removed both the mattress and the frame, before dragging them through the Seneys home. bugs, and the infestation spread. RAC paid This but not The bed shed for a partial fumigation, but the company refused to treat the entire house. The Seneys filed suit in Maryland state court, alleging a breach of warranty by RAC in violation Warranty Act ( MMWA or the Act ). of the Magnuson-Moss RAC removed the case to federal court and filed a motion to compel arbitration. In response, the Seneys claimed that their dispute could not be submitted to arbitration, at least insofar as that arbitration was binding. Relying on regulations promulgated by the Federal Trade Commission ( FTC ) pursuant to its authority to interpret the MMWA, the Seneys maintained that RAC could not binding arbitration as part of a consumer warranty. require See 16 C.F.R. § 703.5(j) (2013). The district court rejected the argument that the FTC regulations ban binding arbitration, and so granted RAC s motion to compel arbitration. The Seneys noted a timely appeal. We review a district court order compelling arbitration de novo. 3 See Peabody Holding Co. v. United Mine Workers of Am., Int l Union, 665 F.3d 96, 101 (4th Cir. 2012). II. The Seneys contend that the district court erred in holding that the FTC regulations interpreting the MMWA contain no ban on binding arbitration. They maintain that the court conducted an incomplete legal analysis. Reply Br. 1. Specifically, they maintain that the court failed to recognize that, while the FTC regulations do permit binding arbitration after the parties have engaged in informal dispute resolution, the regulations prohibit binding arbitration before the parties have so engaged. Careful examination of the MMWA, and the FTC regulations promulgated pursuant to it, persuade us that the Seneys are correct. Congress enacted the MMWA in response to a swell of consumer complaints regarding the inadequacy of warranties to protect consumers interests. See H.R. Rep. reprinted in 1974 U.S.C.C.A.N. 7702, 7708 11. No. 93-1107, By passing the Act, Congress sought to improve the adequacy of information available to consumers, prevent deception, competition in the marketing of goods. and improve 15 U.S.C. § 2302(a). To further these goals, Congress provided a private right of action to consumers damaged by the failure of a supplier, warrantor, or service contractor to comply with . . . a written 4 warranty, implied warranty, or service contract. Id. § 2310(d)(1). Under the MMWA, consumers may sue in court or submit to informal dispute litigation. settlement procedures Id. § 2310(a)(3). describe informal Congress provided requirements that for § 2310(a)(2). regulations dispute in advance of The statute does not define or settlement the FTC informal procedures. would dispute Instead, specify minimum resolution. Id. To that end, the FTC has promulgated a host of describing a variety of mechanisms to which consumers may be required to resort before pursuing their claims in court. 16 C.F.R. § 703.1 et seq. Pursuant informal to those dispute regulations, settlement procedure into the terms of a written warranty. has interpreted the term broadly: nonjudicial dispute arbitration. See 1975). 40 Reg. mechanism which is is an incorporated Id. § 703.1(e). The FTC mechanisms encompass all resolution Fed. a procedures, 60,168, 60,210 11 including (Dec. 31, Of importance here, the FTC regulations provide that decisions of these informal dispute resolution mechanisms must be nonbinding. 16 C.F.R. § 703.5(j). In other words, the regulations limit warrantors ability to insist in their written warranties that consumers submit to binding arbitration as part of a mechanism (an informal dispute settlement procedure). 5 40 Fed. Reg. at 60,211 ( [R]eference within the written warranty to any binding, non-judicial remedy is prohibited by . . . Rule [703] and the Act. ). The FTC regulations, however, distinguish between so-called pre-dispute and post-dispute binding arbitration. See Davis v. So. Energy Homes, Inc., 305 F.3d 1268, 1280 n.8 (11th Cir. 2002); Walton v. Rose Mobile Homes, LLC, 298 F.3d 470, 481-82 (5th Cir. 2002) (King, C.J., dissenting). 1 Pre-dispute binding arbitration refers to parties employment of binding arbitration as the exclusive means of resolving disputes, i.e., first obtaining a nonbinding mechanism decision. without See Walton, 298 F.3d at 481 82 (King, C.J., dissenting); see also 40 Fed. Reg. at 60,210. In general, the FTC regulations prohibit pre- dispute binding arbitration. Reg. at 60,210. By contrast, dispute binding arbitration. dispute arbitration 16 C.F.R. § 703.5(j); 40 Fed. takes the regulations permit 40 Fed. Reg. at 60,211. place 1 after parties have post Postfirst We recognize that the terms pre-dispute and postdispute, which the parties and other courts have consistently used, are somewhat misleading. Obviously, if the parties seek to resolve a disagreement -- through a mechanism or otherwise - they have a dispute. But however described, the principle is this: the FTC regulations ban a supplier from requiring binding arbitration in a written warranty as the exclusive means of dispute resolution. See 40 Fed. Reg. at 60,210. If the parties first engage in some form of nonbinding dispute resolution, however, the regulations permit the parties to then engage in binding arbitration. 6 mediated their mechanism. dissenting); dispute See 40 Fed. informally Walton, Reg. 298 at F.3d 60,211. through at 482 Thus, a nonbinding (King, under C.J., the FTC regulations, if the parties first engage in nonbinding dispute resolution, a warrantor may then require a consumer dissatisfied with the mechanism decision to submit to binding arbitration. 40 Fed. Reg. at 60,211 ( [N]othing in the Rule . . . precludes the use of any other remedies [e.g., binding arbitration] by the parties following a Mechanism decision. ) (emphasis added). 2 Accordingly, the district court erred in holding that the FTC regulations contain no ban on binding arbitration. The FTC ban is intricate and limited, but it certainly exists. 2 Even within the category of pre-dispute binding arbitration, the FTC s ban is not absolute. Although a warrantor may not include a pre-dispute binding arbitration clause within the terms of a written warranty, 16 C.F.R. § 703.5(j), the parties may agree to pre-dispute binding arbitration in some other document. See 40 Fed. Reg. at 60,211 ( [Although] reference within the written warranty to any binding non-judicial remedy is prohibited . . . , nothing in the Rule precludes the parties from agreeing to use [binding arbitration]. ) (emphasis added). Thus, if after signing a warranty the parties agree to employ binding arbitration as their only means of redress, the FTC regulations do not ban that preference. Id. This additional exception to the general rule is not implicated in this case. 7 III. That the ban exists, however, does not resolve this appeal. The Seneys must also establish that the ban on arbitration applies to their rental agreement with RAC. Before addressing that most fundamental question, we note that, rather than focusing on it, the parties argue at length about the permissibility of the FTC ban. expose an important tension statutory interpretation. between In doing so, they two major doctrines of In Shearson/American Express, Inc. v. McMahon, the Supreme Court instructed courts to evaluate the arbitrability of statutory in light McMahon established that if a statute is silent with permissibility. Id. at courts 226 27. U.S. liberal (1987). arbitration, 482 the policy to arbitration. of federal respect favoring rights should McMahon, 220, 226 presume however, its did not address whether agencies should also presume the permissibility of arbitration. regulations The FTC, explained arbitration § 703.5(j). Chevron, the MMWA, interpreting arbitration presumption. as the above, was U.S.A., Inc. did that not promulgated employ See 40 Fed. Reg. at 60,210. it concluded impermissible Pursuant agency to v. that under the the Supreme Natural 8 pre-dispute Act. Court s Resources 16 a pro- Rather, binding C.F.R. directive Defense in Council, Inc., that interpretation, if reasonable, should control. 467 U.S. 837, 842 43 (1984). The way in which Chevron squares with McMahon, however, is uncertain, and courts have divided on the question. Compare Davis, 305 F.3d at 1277 81 (concluding that courts should assess the FTC s arbitration ban under Chevron, but that the ban is unreasonable in light of McMahon) with Walton, 298 F.3d at 475 78 (holding that the McMahon presumption renders the otherwiseambiguous MMWA clear, obviating the need for Chevron deference) and Kolev v. Euromotors W./The Auto Gallery, 658 F.3d 1024, 1025 30 (9th Cir. 2011), opinion withdrawn, 676 F.3d 867, 867 (9th Cir. 2012) (explaining that courts engage in Chevron analysis, pursuant to which the FTC s regulation is permissible; the FTC need not apply the McMahon presumption because agencies need not subscribe to judicial canons). We need not enter the fray. This is so because the FTC ban on binding arbitration does not apply to the Seneys contract RAC. 3 with The FTC regulations 3 limit suppliers ability to The parties initially failed to brief the applicability of the FTC arbitration ban to the Seneys contract with RAC; we requested and received supplemental statements of authority on the issue. In their submission, the Seneys contend that we cannot (or should not) address the question because no party raised it. The contention is unpersuasive. See Kamen v. Kemper Fin. Servs., Inc., 500 U.S. 90, 99 (1991) ( When an issue . . . is properly before the court, the court is not limited to the particular legal theories advanced by the parties, but rather (Continued) 9 require binding arbitration of written warranties in sales agreements: they do not reach warranties included in leases. Because the Seneys rely on a warranty in a lease (not a sales) agreement, their contract falls outside the FTC state that if regulation banning binding arbitration. A. The FTC regulations clearly a supplier provides for dispute resolution by way of a mechanism, the [d]ecisions of the [m]echanism shall not be legally binding. 16 C.F.R. § 703.5(j). sweeping. dispute At the same time, the FTC ban is far from The regulations define a mechanism as an informal settlement procedure which terms of a written warranty. the FTC ban applies only is incorporated Id. § 703.1(e). to dispute into the In other words, settlement procedures included in a written warranty. The FTC regulations specifically define the term written warranty as: retains the independent power to identify and apply the proper construction of governing law. ); accord United States ex rel. May v. Purdue Pharma, L.P., -- F.3d -- (4th Cir. 2013) [No. 122278, argued Sept. 20, 2013]. Indeed, the Supreme Court has expressly held that a court may consider an issue like this one, which is antecedent to and ultimately dispositive of the dispute before it, even an issue the parties fail to identify and brief. U.S. Nat l Bank of Or. v. Indep. Ins. Agents of Am., Inc., 508 U.S. 439, 447 (1993) (internal quotation marks and alteration omitted). 10 (1) Any written affirmation of fact or written promise made in connection with the sale of a consumer product by a supplier to a buyer which relates to the nature of the material or workmanship and affirms or promises that such material or workmanship is defect free or will meet a specified level of performance over a specified period of time, or (2) Any undertaking in writing in connection with the sale by a supplier of a consumer product to refund, repair, replace, or take other remedial action with respect to such product in the event that such product fails to meet the specifications set forth in the undertaking, which written affirmation, promise or undertaking becomes part of the basis of the bargain between a supplier and a buyer for purposes other than resale of such product. Id. § 703.1(c) (emphasis added). Thus, as the definition makes plain, for purposes of the FTC regulations, a written warranty must implicate a sale. A promise -- even a written promise -- does not constitute a written warranty under the regulations if it is not made in connection with a sale or is not part of the basis of the bargain between a supplier and a buyer. See id. Here, the promise that RAC made to the Seneys was not in connection with a sale. The Uniform Commercial Code specifies that a sale consists of the passing of title from the seller to the buyer for a price. contract with the Seneys, U.C.C. § 2-106(1) (1977). RAC did not pass title In its to them. Rather, RAC expressly retained title to the bed unless and until the Seneys purchased the bed or renewed their lease for six 11 months. The Seneys did not exercise either of these options, and thus title remained with RAC. For the same reasons, the Seneys do not constitute buyers of the bed. As the Seventh Circuit has noted, a plaintiff cannot purport to be a buyer before title has passed to him. See Voelker v. Porsche Cars N.A., Inc., 353 F.3d 516, 523 (7th Cir. 2003). That a plaintiff holds a purchase option does not alter the analysis. Until a plaintiff exercises his option, he remains an option-holder, not a buyer. the Seneys never exercised their option. See id. Here, again, At the time of suit, RAC -- not the Seneys -- held title to the bed, and nothing in the record suggests that the Seneys subsequently took title. A different result might obtain if the lease of the bed were the economic equivalent of a sale. See Henderson v. Benson-Hartman Motors, Inc., 33 Pa. D. & C.3d 6, 24-26 (Pa. Ct. Com. Pl. 1983). This is so because a court might then conclude that there is no economic difference between a lease and a sale when, for instance, a lessee pays an amount in rent equal to the full purchase price of the item, including interest. See J.L. Teel Co. v. Houston United Sales, Inc., 491 So.2d 851, 858 59 (Miss. 1986); Sawyer v. Pioneer Leasing Corp., 428 S.W.2d 46, 53-54 (Ark. 1968); U.C.C. § 1-203. In that circumstance, the transaction is effectively the same as a sale in which a buyer purchases an item but pays for it over time. 12 Of course, with a lease, title remains with the lessor, while with a sale, the buyer acquires ownership. But this difference has not prevented some courts from applying the law of sales to this very specific class of leases, even in the MMWA context. See Henderson, 33 Pa. D. & C.3d at 25 26. Here, however, equivalent of a sale. the Seneys lease was not the economic Rather, their contract with RAC provided that the Seneys were not required to pay an amount equal to the purchase price of the bed. To be sure, the Seneys could have exercised their renewal or purchase options, at which point they might have become so bound. But they had no obligation to exercise their options -- nor did they elect to do so. Their contract with RAC required only that the Seneys rent the bed for two weeks, for an amount far below the purchase price. Because this transaction bears no indicia of a sale, we cannot treat it as such. Thus, the FTC arbitration ban simply does not apply to the Seneys rental agreement with RAC. B. In the hope of convincing us otherwise, the Seneys direct us to a host of cases, most of which hold that lessees are appropriate plaintiffs under the MMWA. 4 4 This may be so. But the See Voelker, 353 F.3d at 525; Cohen v. AM Gen. Corp., 264 F. Supp. 2d 616, 621 (N.D. Ill. 2003); Am. Honda Motor Co. v. Cerasani, 955 So.2d 543, 549 (Fla. 2007); O Connor v. BMW N. (Continued) 13 fact that the Seneys may (or may not) have a cause of action under the statute does not answer the question here: Seneys initially submit that cause of action must the to binding arbitration? All of the cases cited by the Seneys involve facts very different from those in the case at hand. which the Seneys rely, a lessor bought In every case on a product manufacturer and obtained a manufacturer s warranty. from a The lessor then assigned the warranty to a lessee, who subsequently sued the manufacturer when the product proved defective. These courts have concluded that the lessee, who had been assigned the manufacturer s warranty, was entitled to bring a cause of action against the manufacturer. written warranty by They reasoned that the lessee held a virtue of made in connection with a sale. the manufacturer s warranty, They found it unimportant that the lessee did not participate in the sale. Rather, according to these courts, for MMWA purposes, as long as the manufacturer Am., LLC, 905 So.2d 235, 240 (Fla. Dist. Ct. App. 2005); Mesa v. BMW N. Am., LLC, 904 So.2d 450, 453 (Fla. Dist. Ct. App. 2005); Mangold v. Nisson N. Am., Inc., 809 N.E.2d 251, 253-55 (Ill. App. Ct. 2004); Dekelaita v. Nissan Motor Corp., 799 N.E.2d 367, 373-374 (Ill. App. Ct. 2003); Ryan v. Am. Honda Motor Co., 896 A.2d 454, 456 (N.J. 2006); Szubski v. Mercedes-Benz, U.S.A., L.L.C., 796 N.E.2d 81, 88 (Ohio Ct. Com. Pl. 2003); Peterson v. Volkswagen Am., Inc., 679 N.W.2d 840, 846 (Wis. Ct. App. 2004); but see Parrot v. DaimlerChrysler Corp., 130 P.3d 530, 536 (Ariz. 2006) (lessees may not sue under the MMWA); DiCintio v. DaimlerChrysler Corp., 768 N.E.2d 1121, 1127 (N.Y. 2002) (same). 14 made a written promise in connection with a sale to someone, and that someone assigned the promise to the lessee, the lessee could sue the manufacturer. We pass no judgment on the holdings of these cases. or wrong, they are not helpful here. the manufacturer s warranty. assigned it to them. warranty. Right The Seneys do not sue on Indeed, they cannot -- RAC never The Seneys can and do sue only on RAC s But that warranty - to service the bed - is utterly divorced from a sale. In the cases relied on by the Seneys, the manufacturer s warranty accompanied a sale: manufacturer and the lessor. the one between the Here, RAC s warranty accompanied no sale; the Seneys never bought the bed. Because the Seneys have not linked RAC s warranty to any sale, they have failed to establish the existence of a written warranty under FTC regulations. rely on warranty, these is regulations, unavailing. Accordingly, their attempt to which For presuppose this reason, a written the binding arbitration clause is enforceable, and so the judgment of the district court is AFFIRMED. 15