Raymond James Financial Services v. Cary, No. 12-1053 (4th Cir. 2013)
Annotate this CaseDefendants, individual investors, sought to arbitrate claims against plaintiff that arose when the investors purchased allegedly fraudulent securities directly from Inofin. Defendants contended that they were plaintiff's customers because they purchased Inofin securities on the advice of an attorney who, though lacking any formal affiliation with plaintiff, was a business and personal acquaintance of a registered representative of plaintiff. The court held that defendants were not "customers" of plaintiff within the meaning of the Financial Industry Regulatory Authority (FINRA) arbitration provisions. To compel arbitration here would be to expand the scope of the arbitration agreement beyond what the text permitted and the parties intended. Therefore, the court affirmed the judgment of the district court.
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