Huber v. Simons Agency Inc, No. 22-2483 (3d Cir. 2023)
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Huber visited Crozer doctors on four separate occasions, incurring debts to Crozer of $178, $78, $83.50, and $178. Crozer's debt collection agency, SAI, sent a form collection letter, with an “Account Summary” that provided two figures: the specific debt SAI sought to collect, entitled “Amount,” and a second figure, entitled “Various Other Acc[oun]ts Total Balance.” The fourth such letter to Huber informed Huber that she owed an “Amount” of $178, while her “Various Other Accounts Total Balance” was $517.50. Huber testified that she was confused as to how much she owed in total: Was it $695.50 or $517.50. She consulted a financial advisor.
Huber filed this putative class action, asserting a “false, deceptive, or misleading” means of collecting a debt and failure to disclose the “amount of the debt” under the Fair Debt Collection Practices Act, 15 U.S.C. 1692. The district court held, on summary judgment, that there was no actionable failure to disclose but found the letters “misleading and deceptive,” and certified the class.
The Third Circuit affirmed. Huber has standing, but not under the “informational injury doctrine.” Huber did not identify omitted information to which she has entitlement but the financial harm she suffered in reliance on the letter bears a “close relationship” to the harm associated with the tort of fraudulent misrepresentation. The court remanded for determination of whether any of the class members suffered any consequences beyond confusion.
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