Bedgood v. Wyndham Vacation Resorts, Inc., et al., No. 22-11504 (11th Cir. 2023)
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In a case before the United States Court of Appeals for the Eleventh Circuit, several clients of Wyndham Vacation Resorts (Resorts) sought to arbitrate disputes with Resorts, but their petitions were rejected by the American Arbitration Association (AAA) because Resorts had failed to comply with AAA’s policies. The clients then sued Resorts in federal court. Resorts moved to stay the litigation and direct arbitration, but the district court denied the motion, reasoning that Resorts cannot rely on the Federal Arbitration Act (FAA) to compel arbitration because it had defaulted in its obligation to arbitrate by failing to comply with AAA's policies.
The appellate court held as follows: First, the three clients who originally sought to arbitrate their claims against Resorts, only to see their petitions rejected due to Resorts’ noncompliance with AAA policies, may proceed to litigation. Second, three other clients who never formally submitted their claims against Resorts to the AAA, but whose agreements with Resorts contained identical arbitration provisions, may also proceed to litigation. However, two clients who had an agreement with different Wyndham-related entities must return to the district court for further consideration of the FAA’s applicability to their dispute.
The court found that the district court correctly concluded that Resorts could not compel arbitration under the FAA. However, the court found that the district court's decision was too broad regarding the other Wyndham-related entities, Development and WorldMark, because there was no evidence that they had violated the AAA’s policies. As a result, the court vacated and remanded the case for further proceedings concerning these entities.
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