Omar Santos, et al v. Experian Information Solutions, Inc., No. 22-11187 (11th Cir. 2023)Annotate this Case
Plaintiffs s filed a class action complaint and sought to represent a class of individuals whose Healthcare Revenue tradelines had been wrongly “re-aged” by Experian. They alleged that Experian “willfully” violated its obligation under the Fair Credit Reporting Act to “follow reasonable procedures” to ensure consumer credit reports were prepared with “maximum possible accuracy” when it allowed credit reports to reflect allegedly inaccurate status dates. The district court denied Experian’s summary judgment motion. After the close of discovery, Plaintiffs moved to certify a class of all consumers “whose Experian credit reports had an account or accounts reported by [Healthcare Revenue] with an inaccurately displayed Date of Status and were viewed by one or more third parties.” The district court adopted the magistrate judge’s recommendation and denied class certification. Plaintiffs petitioned for permission to appeal the district court’s class certification order under Rule 23(f).
The Eleventh Circuit vacated and remanded. The court held that the denial of Plaintiffs' motion for class certification was an abuse of discretion because the district court’s analysis of Rule 23(b)(3)’s predominance requirement was based on its contrary interpretation of the second option in section 1681n(a)(1)(A). The court wrote that a consumer alleging a willful violation of the Act doesn’t need to prove actual damages to recover “damages of not less than $100 and not more than $1,000.” While the parties raise other issues that may ultimately affect whether the class should be certified, the district court’s order denying class certification only relied on its interpretation of section 1681n(a)(1)(A) and didn’t address these other arguments.