Calderon v. Sixt Rent a Car, LLC, No. 20-10989 (11th Cir. 2021)Annotate this Case
Plaintiff filed suit against Sixt on behalf of a putative class of Sixt customers, alleging that Sixt breached its own contract with him and violated two state consumer-protection statutes. In this case, plaintiff had used Orbitz.com to book a rental car from Sixt. When plaintiff picked up the rental car from Sixt, he signed an entirely separate agreement with Sixt which did not contain an arbitration provision.
The Eleventh Circuit explained that a customer making an airline, hotel, or car-rental reservation on Orbitz.com agrees to a contract that includes an arbitration provision, and that provision requires the customer to arbitrate disputes related to, among other things, "any services or products provided." At issue is whether that phrase refers to services and products provided by Orbitz or by anyone.
Reading the "any services or products provided" clause in the light of neighboring provisions and the larger contractual context—and applying a dose of common sense—the court concluded that it refers only to services and products provided by Orbitz. The court affirmed the district court's denial of Sixt's motion to compel arbitration because the underlying dispute does not relate to services or products provided by Orbitz. Rather, it relates only to those provided by Sixt, a company that does business through Orbitz.