Gajanan v. City and County of San Francisco
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The owners and operators of six boutique hotels sued San Francisco, seeking refunds of about $1.7 million in penalties that had been assessed for failure to timely file returns and pay certain hotel taxes. The plaintiffs contended they were entitled to refunds because, exercising ordinary care, they had hired and then relied on an employee to file the returns and make the payments, only to learn after the taxes were past due that the employee was dishonest and had never filed the returns or paid the taxes. Section 6.17-4 of the ordinance required the waiver of certain penalties when “[f]ailure to make timely payment or report of tax liability . . . occurred notwithstanding the exercise of ordinary care by the taxpayer.”
The court of appeal affirmed a judgment in favor of the plaintiffs. The court rejected San Francisco’s arguments that as a matter of law, reliance on an employee cannot constitute ordinary care under section 6.17-4, no matter how careful the plaintiffs were in hiring and supervising the employee, and that even if the plaintiffs were entitled to refunds of some penalties under section 6.17-4, other penalties had been assessed under section 6.11-3, a Code section to which the refund provision of section 6.17-4 does not apply.
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