Stasz v. Charles Schwab

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Filed 8/5/04 CERTIFIED FOR PARTIAL PUBLICATION* IN THE COURT OF APPEAL OF THE STATE OF CALIFORNIA SECOND APPELLATE DISTRICT DIVISION ONE SHANEL STASZ, Plaintiff and Appellant, B159163 (Los Angeles County Super. Ct. No. BC266691) v. CHARLES R. SCHWAB et al., Defendants and Respondents. SHANEL STASZ, Plaintiff and Appellant, B162829 (Los Angeles County Super. Ct. No. BC266691) v. AMERICAN ARBITRATION ASSOCIATION, Defendant and Respondent. SHANEL STASZ, Plaintiff and Appellant, B163456 (Los Angeles County Super. Ct. No. BC252954) v. HUGO W. QUACKENBUSH, Defendant and Respondent. * Pursuant to California Rules of Court, rules 976(b) and 976.1, this opinion is certified for publication with the exception of parts II.A. and II.C. APPEALS from a judgment and orders of the Superior Court of Los Angeles County, Victor H. Person and Marvin Lager, Judges. Affirmed. Shanel Stasz, in pro. per., for Plaintiff and Appellant. Howard Rice Nemerovski Canady Falk & Rabkin, Kenneth G. Hausman and Bernard A. Burk for Defendants and Respondents Charles R. Schwab, David S. Pottruck, The Charles Schwab Corporation, Law Offices of Robert Kligman, Robert Kligman, Monika Young, Howard Rice Nemerovski Canady Falk & Rabkin, Kenneth G. Hausman, Bernard A. Burk, Joseph M. Quinn III, Douglas A. Winthrop, Mark A. Sheft and Hugo W. Quackenbush. Irsfeld, Irsfeld & Younger and C. Phillip Jackson for Defendant and Respondent American Arbitration Association. ______________________________________ In these three consolidated appeals, plaintiff Shanel Stasz seeks to avoid the effect of an arbitration provision contained in a settlement agreement to which she and defendant Hugo Quackenbush are parties. We reject all of Stasz s contentions and affirm. Disagreements arose between Stasz and Quackenbush that were settled by way of a written agreement negotiated by their respective counsel. The agreement mandated the arbitration of all subsequent disputes before the American Arbitration Association (AAA). Disputes later arose. Instead of initiating arbitration, Stasz filed a civil action against Quackenbush. He successfully moved to compel arbitration of the matter before the AAA. He also filed his own claim against Stasz in the arbitration. The arbitrator found in Quackenbush s favor on all claims. The trial court confirmed the arbitration award and entered judgment accordingly. Stasz appeals. In the nonpublished portion of this opinion, we affirm the judgment because Stasz has not shown that the arbitration award should be vacated on any statutory grounds. (See Code Civ. Proc., § 1286.2, subd. (a).) 2 Stasz filed a separate civil action against, among others, Quackenbush s attorneys, alleging wrongdoing on their part in negotiating and drafting the settlement agreement and in pursuing Quackenbush s claim against her in the arbitration. Relying on a similar theory, Stasz named Quackenbush s employer, The Charles Schwab Corporation (the Schwab firm), as a defendant. The attorneys and the Schwab firm moved to strike the complaint under the anti-SLAPP statute (Code Civ. Proc., § 425.16). The trial court granted the motion and entered an order striking the complaint. Stasz appeals. In the nonpublished portion of this opinion, we affirm the order because Stasz sought to impose liability based on conduct protected by the anti-SLAPP statute, and she did not make a sufficient showing that she would prevail at trial. In the same action, Stasz also sued the AAA, alleging that it had been biased against her and should have stayed the arbitration proceedings pending the outcome of her appeal in a case in which she challenged the arbitration provision. The AAA demurred to the complaint on the ground that, under California common law, it was immune from liability. The trial court sustained the demurrer without leave to amend and ordered the case dismissed. Stasz appeals. In the published portion of this opinion, we, too, conclude that the AAA is immune from liability and affirm. I BACKGROUND Quackenbush is an employee of the Schwab firm, a securities broker. He is a longtime friend of the firm s founder, Charles Schwab.1 From 1997 to 2000, Stasz and Quackenbush had an intimate relationship. It came to a bitter end. In 2000, he filed an action in San Francisco County Superior Court and 1 In violation of rule 15(a) of the California Rules of Court, Stasz s statement of facts provides virtually no pertinent citations to the record. Consequently, we do not accept her factual assertions and rely instead on respondents statement of facts, which is supported by appropriate record references. (See Board of Administration v. Wilson (1997) 52 Cal.App.4th 1109, 1154; Stevens v. Superior Court (1999) 75 Cal.App.4th 594, 601, fn. 6.) 3 obtained a temporary restraining order against her (Quackenbush v. Stasz (Super. Ct. S.F. County, 2000, No. FL 036974)). She threatened to file a countersuit and embarrass Quackenbush by making public statements about him, Charles Schwab, and the Schwab firm. Stasz claimed to have found embarrassing information while going through Quackenbush s personal papers and effects. She intended to disclose that information generally to the public and also in connection with the pending and contemplated litigation. Quackenbush and Stasz decided to settle their disputes. Quackenbush was represented by counsel in negotiating a written settlement agreement. Stasz, who has a law degree, was also represented by counsel of her choosing. Several drafts of the agreement were exchanged. Effective May 1, 2000, Stasz and Quackenbush entered into a Confidential Settlement Agreement and General Release (settlement agreement or agreement). The settlement agreement obligated both parties to keep confidential the existence and terms of the agreement and the nature of their disputes. Stasz agreed to make no statement to any third person about Quackenbush, Charles Schwab, the Schwab firm, or the firm s officers or directors, except that she could refer to the Schwab firm in nondisparaging terms. Similarly, Quackenbush agreed to make no statement to any third person about Stasz. Both parties were allowed to state to others that they had been in a relationship together, had disagreements, and parted ways. Neither party was to contact or communicate directly with the other in any way, including by telephone, in person, or in writing. The parties were allowed to contact one another through counsel. Within three days after the execution and delivery of the agreement, each party was to return to the other party all originals and copies of the other party s personal papers. Under the agreement, Quackenbush was to pay Stasz $3,175,000, secured by a deed of trust on an apartment building he owned. An initial payment of $2.5 million was due when Stasz vacated an apartment in that building. Additional payments of $225,000 were to be made on the first, second, and third anniversaries of the agreement s effective date, provided Stasz complied with all of the provisions of the agreement. 4 The agreement contained an arbitration provision, stating: Any and all disputes of any kind between the parties, including but not limited to ones arising out of or related to interpretation or enforcement of any provision of this Agreement, shall be resolved by confidential binding arbitration before the [AAA] Large, Complex Commercial Dispute Panel in San Francisco, California before a single neutral arbitrator under the AAA Large, Complex Commercial Dispute Rules and Rules for Emergency Measures of Protection and California law. All aspects of the arbitration (including but not limited to pre-hearing, discovery (if any) and hearing procedures) shall be kept strictly confidential and sealed. The arbitrator shall have the power to award provisional, ancillary, temporary, preliminary and permanent equitable remedies, including but not limited to injunctive relief; but either party may at its option without waiving its right to arbitration hereunder seek injunctive relief from a court with jurisdiction over the parties and the subject matter. The arbitrator s award or awards shall be final and binding, and judgment on any award may be entered in any court having jurisdiction over the parties and the subject matter. . . . All pleadings and other documents in any court proceedings between the parties shall be filed to the extent legally permitted under seal. Stasz moved out of the apartment, and Quackenbush paid her $2.5 million. In the months that followed, Stasz contacted Quackenbush directly by telephone on several occasions. During some of the calls, Stasz said that, unless Quackenbush gave her more money, she would make statements to third parties that would embarrass him, his colleagues, and the Schwab firm. She also sent letters to the Schwab firm, discussing Quackenbush and the settlement agreement. On July 24, 2000, Quackenbush initiated arbitration proceedings against Stasz, filing a claim with the AAA and alleging violations of the noncontact and confidentiality provisions of the settlement agreement. Stasz refused to pay her share of the AAA filing fee, so Quackenbush paid it on her behalf. Stasz filed a counterclaim in the arbitration, seeking specific enforcement of the agreement. Shortly after commencing arbitration, Quackenbush filed an application with the AAA, seeking an interim restraining order against Stasz to stop her from committing further violations of the settlement agreement. The AAA appointed a retired superior 5 court judge to serve as arbitrator and hear the application. While the application was pending, Stasz sent Quackenbush s counsel a letter in which she threatened to file suit unless she was paid $50 million. A copy of a draft complaint was attached to the letter. Stasz stipulated to the entry of an interim restraining order, which was issued on November 30, 2000. Over Stasz s objection, the arbitrator made findings in issuing the order, concluding that the claims asserted in Stasz s draft complaint had to be resolved through arbitration, not in court, and that some of the allegations, if made public, would violate the confidentiality provisions of the settlement agreement. The order directed Stasz to comply with the noncontact and confidentiality terms of the agreement. On or about November 27, 2000, Stasz filed an action in Los Angeles County Superior Court (Stasz v. Quackenbush (Super. Ct. L.A. County, 2000, No. BS066549)) (Stasz I), challenging the validity of the arbitration provision in the settlement agreement. She brought a motion to excise the arbitration provision, asserting that it was unconscionable. By order dated January 17, 2001, the superior court, Judge Ronald Cappai presiding, denied the motion, finding that the arbitration clause in the parties agreement [was] not . . . unconscionable, and [was] fully enforceable. Stasz appealed. We affirmed the order in a nonpublished opinion (Stasz v. Quackenbush (Nov. 19, 2002, B147388)). On June 25, 2001, Stasz filed a second action against Quackenbush (Stasz v. Quackenbush (Super. Ct. L.A. County, 2000, No. BC252954)) (Stasz II), alleging causes of action for invasion of privacy, breach of fiduciary duty, intentional infliction of emotional distress, fraud, and deceit. Stasz also sought injunctive relief. The complaint alleged that Quackenbush had contacted Stasz directly, asking her to modify the settlement agreement in certain respects, and that, when she refused, he threatened to embarrass her by publicly disclosing private information about her. The complaint was based on the same claims that had appeared in Stasz s draft complaint claims that, under the arbitrator s interim restraining order, were to be pursued through arbitration, not in court. On August 10, 2001, Quackenbush filed a motion to compel arbitration in Stasz II, relying on the arbitration provision in the settlement agreement. Stasz filed opposition 6 papers. By order dated October 12, 2001, the trial court, Judge Marvin M. Lager presiding, granted the motion and stayed the action pending the outcome of arbitration. In December 2001, Stasz filed an ex parte application in the trial court, seeking to stay the arbitration proceedings until the resolution of her appeal in Stasz I, which challenged the validity of the arbitration provision. The trial court denied the application. In June 2002, Stasz sought another stay on the same basis, failing again. Stasz also sought a stay from the arbitrator, who denied it. On December 21, 2001, Stasz sent a letter to the Schwab firm containing statements about Quackenbush, the settlement agreement, the parties disputes, and the pending arbitration. Some of the statements about Quackenbush were inaccurate and disparaging. On January 18, 2002, Stasz filed a third lawsuit (Stasz v. Schwab (Super. Ct. L.A. County, 2002, No. BC266691)) (Stasz III), alleging causes of action against, among others, Quackenbush s attorneys, Charles Schwab, the Schwab firm, and the AAA. In the first cause of action, Stasz alleged that Quackenbush s attorneys had committed fraud by using vague and ambiguous terms in negotiating and drafting the settlement agreement and, with the exception of one attorney, by pursuing an arbitration claim against her. In a cause of action denominated tortious interference, Stasz alleged that Quackenbush s attorneys had interfered with her rights under the settlement agreement by filing vexatious litigation against her. In a cause of action for conspiracy to commit fraud, she asserted that all defendants had engaged in various wrongful acts in connection with the drafting of the settlement agreement and the handling of the arbitration proceedings. For example, she alleged that the AAA was biased against her and should have stayed the 7 arbitration proceedings while she pursued an appeal in Stasz I.2 In the final cause of action, for intentional infliction of emotional distress, the complaint alleged that defendants had engaged in outrageous conduct in causing Quackenbush to breach the settlement agreement. On February 15, 2002, in Stasz III, all of the defendants with the exception of the AAA filed a special motion to strike the complaint under the anti-SLAPP statute (Code Civ. Proc., § 425.16), arguing that the complaint was based on act[s] . . . in furtherance of the . . . right of petition or free speech . . . in connection with a public issue . . . (id., subd. (b)(1)) and that Stasz had not established that there [was] a probability that [she] will prevail on the claim (ibid.). (All further statutory references are to the Code of Civil Procedure unless otherwise indicated.) Stasz filed opposition papers to the anti-SLAPP motion and submitted evidence to support the allegations of the complaint. Defendants filed general and specific objections to the evidence. By order dated March 28, 2002, the trial court, Judge Victor H. Person presiding, sustained all of defendants specific objections and granted the anti-SLAPP motion. The trial court later awarded defendants $43,720 in attorneys fees. (See § 425.16, subd. (c).) Stasz appeals (B159163). On June 5, 2002, the AAA demurred to the complaint in Stasz III, contending that, as the organization sponsoring the arbitration, it is immune from liability under California common law. Stasz filed opposition papers. By order dated August 30, 2002, 2 To be more specific, the alleged wrongful acts included: (1) designating the AAA as the arbitral forum even though an attorney at the law firm representing Quackenbush an attorney who had no involvement in the Stasz matters occasionally served as an arbitrator for the AAA and was an acquaintance of the arbitrator in this case; (2) failing to disclose to Stasz that the AAA sell[s] memberships for $50,000 to large law firms, including the firm representing Quackenbush; (3) Quackenbush s contention that Stasz did not return all of his personal papers to him; (4) conducting arbitration proceedings while Stasz s appeal in Stasz I challenging the validity of the arbitration provision was pending before this court; and (5) holding the arbitration hearing after Stasz who received proper notice of the hearing indicated that she would not attend. 8 the trial court, Judge Lager presiding, sustained the demurrer without leave to amend and dismissed the case. Stasz appeals (B162829). Meanwhile, Quackenbush s arbitration claim against Stasz and her counterclaim against him, which were filed directly with the AAA, and her claims against him in Stasz II, which the trial court ordered to arbitration, came before the arbitrator for hearing by way of Quackenbush s Motion for Judgment on All Claims and Counterclaims. Although Stasz had actively participated in the early months of the arbitration proceedings, she chose not to attend the hearing on Quackenbush s motion, notwithstanding proper notice. Nor did she submit any evidence. In Stasz s absence, the arbitrator required Quackenbush to present evidence in support of his claim. On July 31, 2002, the arbitrator issued a final award, finding in Quackenbush s favor on all claims. As recited in the award, Stasz breached the settlement agreement by: (1) directly contacting Quackenbush and threatening to make embarrassing statements about him to third parties; (2) filing suit against Quackenbush (Stasz II) instead of pursuing her claims through arbitration; (3) making allegations in the Stasz II complaint that violated the confidentiality provisions of the agreement and that were unnecessary to plead her causes of action; (4) sending a letter to the Schwab firm on December 21, 2001, that contained inaccurate and disparaging assertions about Quackenbush; and (5) filing another suit related to the agreement (Stasz III) in which she made unnecessary, disparaging remarks about Quackenbush, the Schwab firm, and some of the firm s officers. The award further stated: [Quackenbush] has been embarrassed before his colleagues at work, one of whom[, Charles Schwab,] is a lifelong personal friend. . . . [H]e has suffered personal humiliation, emotional anguish and anxiety in his personal and professional life . . . . [¶] . . . [¶] . . . [Quackenbush] has also suffered further injury in the form of a substantial diminution of the value of the [Settlement] Agreement to him. The Agreement expressly provides that [Stasz] acknowledges and agrees that if she fails to satisfy strictly any one or more [of . . . her noncontact and confidentiality obligations] this Agreement loses much or all of its value to [Quackenbush] . . . and that any failure strictly and continuously to comply with [those] obligations . . . shall, without further 9 notice or demand, also constitute and be treated as a material breach of this Agreement, entitling [Quackenbush] to any remedies that may be available at law or in equity, including damages and injunctive relief . . . . The arbitrator granted various forms of declaratory and injunctive relief, including the declaration that Quackenbush was excused from making further payments under the agreement and an injunction enforcing the agreement s noncontact and confidentiality provisions against Stasz. The arbitrator awarded Quackenbush approximately $1.5 million in damages and costs. Quackenbush and Stasz then returned to the trial court (Stasz II), which had ordered the arbitration of Stasz s claims. Quackenbush moved to confirm the arbitration award, and Stasz moved to vacate it. On September 30, 2002, the trial court, Judge Lager presiding, confirmed the award in its entirety and entered judgment accordingly. Stasz appeals (B163456). By order dated January 2, 2003, we ordered the consolidation of all three appeals for purposes of briefing, oral argument, and decision. II DISCUSSION We examine the trial court s rulings in the order in which they were made: (1) granting the anti-SLAPP motion and dismissing Stasz s civil action as to Quackenbush s attorneys and the Schwab defendants; (2) sustaining the demurrer of the AAA without leave to amend; and (3) confirming the arbitration award in Quackenbush s favor. A. The Anti-SLAPP Motion The trial court granted the anti-SLAPP motion because the complaint sought to impose liability based on defendants exercise of their constitutional right to petition the government for redress of grievances, and Stasz did not show that she had a probability of prevailing on the merits of her claims. We agree. Section 425.16 is directed against suits known as strategic lawsuits against public participation, or SLAPP suits. Litigation which has come to be known as SLAPP is defined by the sociologists who coined the term as civil lawsuits . . . that are aimed at 10 preventing citizens from exercising their political rights or punishing those who have done so. . . . [¶] . . . SLAPP suits are brought to obtain an economic advantage over the defendant, not to vindicate a legally cognizable right of the plaintiff. . . . [O]ne of the common characteristics of a SLAPP suit is its lack of merit. . . . But lack of merit is not of concern to the plaintiff because the plaintiff does not expect to succeed in the lawsuit, only to tie up the defendant s resources for a sufficient length of time to accomplish plaintiff s underlying objective. . . . As long as the defendant is forced to devote its time, energy and financial resources to combating the lawsuit its ability to combat the plaintiff in the political arena is substantially diminished. (Wilcox v. Superior Court (1994) 27 Cal.App.4th 809, 815 816, citation and italics omitted, disapproved on another point in Equilon Enterprises v. Consumer Cause, Inc. (2002) 29 Cal.4th 53, 68, fn. 5.) The Legislature enacted the anti-SLAPP statute to protect defendants from interference with the valid exercise of their constitutional rights, particularly the right of freedom of speech and the right to petition the government for the redress of grievances. (See Lafayette Morehouse, Inc. v. Chronicle Publishing Co. (1995) 37 Cal.App.4th 855, 862 864 & fn. 4, criticized on another point in Damon v. Ocean Hills Journalism Club (2000) 85 Cal.App.4th 468, 477 478; Conroy v. Spitzer (1999) 70 Cal.App.4th 1446, 1448.) In bringing an anti-SLAPP motion, [t]he moving party bears the initial burden of establishing a prima facie showing the plaintiff s cause of action arises from the defendant s free speech or petition activity. . . . If the defendant establishes a prima facie case, then the burden shifts to the plaintiff to establish a probability that the plaintiff will prevail on the claim, i.e., make a prima facie showing of facts which would, if proved at trial, support a judgment in plaintiff s favor. . . . In making its determination, the trial court is required to consider the pleadings and the supporting and opposing affidavits stating the facts upon which the liability or defense is based. (Church of Scientology v. Wollersheim (1996) 42 Cal.App.4th 628, 646, citations and italics omitted, disapproved on another point in Equilon Enterprises v. Consumer Cause, Inc., supra, 11 29 Cal.4th at p. 68, fn. 5.) [T]he [trial] court s determination of the motion cannot involve a weighing of evidence. (Id. at p. 654.) It is recognized, with the requirement that the court consider the pleadings and affidavits of the parties, the test is similar to the standard applied to evidentiary showings in summary judgment motions pursuant to Code of Civil Procedure section 437c and requires that the showing be made by competent admissible evidence within the personal knowledge of the declarant. . . . Averments on information and belief are insufficient. . . . As in a motion for summary judgment, the pleadings frame the issues to be decided. . . . [¶] . . . . . . Generally, a party cannot simply rely on the allegations in its own pleadings, even if verified, to make the evidentiary showing required in the summary judgment context or similar motions . . . . The same rule applies to motions under [the anti-SLAPP statute]. Here, like motions under Code of Civil Procedure section 437c, the pleadings merely frame the issues to be decided. Similarly, an averment on information and belief is inadmissible at trial, and thus cannot show a probability of prevailing on the claim. . . . An assessment of the probability of prevailing on the claim looks to trial, and the evidence that will be presented at that time. . . . Such evidence must be admissible. . . . . . . (Church of Scientology v. Wollersheim, supra, 42 Cal.App.4th at pp. 654 656, citations, italics, and fn. omitted.) Turning to the language of the anti-SLAPP statute, [a] cause of action against a person arising from any act of that person in furtherance of the person s right of petition or free speech under the United States or California Constitution in connection with a public issue shall be subject to a special motion to strike, unless the court determines that the plaintiff has established that there is a probability that the plaintiff will prevail on the claim. (§ 425.16, subd. (b)(1).) As used in [the statute], act in furtherance of a person s right of petition or free speech under the United States or California Constitution in connection with a public issue includes: (1) any written or oral statement or writing made before a legislative, executive, or judicial proceeding, or any other official proceeding authorized by law; (2) any written or oral statement or writing made in connection with an issue under 12 consideration or review by a legislative, executive, or judicial body, or any other official proceeding authorized by law; (3) any written or oral statement or writing made in a place open to the public or a public forum in connection with an issue of public interest; (4) or any other conduct in furtherance of the exercise of the constitutional right of petition or the constitutional right of free speech in connection with a public issue or an issue of public interest. (§ 425.16, subd. (e), italics added; see Briggs v. Eden Council for Hope & Opportunity (1999) 19 Cal.4th 1106, 1117 1118, 1123 [discussing types of statements covered by anti-SLAPP statute].) It should be noted the definition of an act in furtherance of a person s First Amendment rights is not limited to oral and written statements. . . . Thus if the plaintiff s suit arises out of the defendant s constitutionally protected conduct, . . . the plaintiff should be required to satisfy the statute s requirements. (Wilcox v. Superior Court, supra, 27 Cal.App.4th at pp. 820 821, citation omitted.) In Stasz III, the complaint alleged that the attorney defendants, acting on behalf of the Schwab defendants and Quackenbush, had acted wrongfully in negotiating and drafting the settlement agreement and in pursuing an arbitration claim against Stasz. We conclude that the anti-SLAPP statute applies here. Defendants acts in negotiating and drafting the settlement agreement were undertaken in response to the civil action that Quackenbush filed against Stasz in San Francisco County Superior Court and were intended to resolve the parties disputes. Accordingly, those acts were made in connection with an issue under consideration or review by a . . . judicial body . . . . (§ 425.16, subd. (e)(2); see Dowling v. Zimmerman (2001) 85 Cal.App.4th 1400, 1420; Navellier v. Sletten (2002) 29 Cal.4th 82, 90.) Similarly, defendants pursuit of an arbitration claim against Stasz was made before a legislative, executive, or judicial proceeding, or any other official proceeding authorized by law. (§ 425.16, subd. (e)(1), italics added; see Paul v. Friedman (2002) 95 Cal.App.4th 853, 865 868 [arbitration is an official proceeding ]; Weil & Brown, Cal. Practice Guide: Civil Procedure Before Trial (The Rutter Group 2004) ¶ 7:222.2, p. 7-75 [same].) Defendants therefore made a sufficient showing that the causes of action against them came within the ambit of the anti-SLAPP statute. 13 The burden then shifted to Stasz, and she had to in the words of the statute establish[] that there is a probability that [she] will prevail on [her] claim[s]. (§ 425.16, subd. (b)(1).) The term probability is synonymous with reasonable probability. (Wilcox v. Superior Court, supra, 27 Cal.App.4th at p. 825.) Put another way, the anti-SLAPP statute required Stasz to make a prima facie showing of facts which would, if proved at trial, support a judgment in [her] favor. (Church of Scientology v. Wollersheim, supra, 42 Cal.App.4th at p. 646; accord, Dowling v. Zimmerman, supra, 85 Cal.App.4th at p. 1417.) In support of her claims, Stasz submitted about 110 pages of exhibits. Defendants interposed specific objections to all but a few pages. The trial court sustained the objections. On appeal, Stasz does not challenge that ruling and has consequently waived the point. (See Landry v. Berryessa Union School Dist. (1995) 39 Cal.App.4th 691, 699 700; Interinsurance Exchange v. Collins (1994) 30 Cal.App.4th 1445, 1448.)3 Based on the admissible evidence an exchange of letters between Quackenbush s counsel and Stasz concerning her obligations under the settlement agreement and the service of her opposition papers to the anti-SLAPP motion Stasz did not make a sufficient showing that she would prevail on her causes of action at trial. The letters did not contain evidence supporting the allegations of the complaint. Thus, we conclude that the trial court properly granted the anti-SLAPP motion and entered an order striking the complaint as to the attorney defendants and the Schwab defendants. (See Church of Scientology v. Wollersheim, supra, 42 Cal.App.4th at pp. 654 656.) In reaching this conclusion, we necessarily reject Stasz s argument that, in bringing their anti-SLAPP motion, defendants had to establish that their petition or free speech activities were actually chilled. [S]ection 425.16 nowhere states that in order to prevail on an anti-SLAPP motion, a defendant must demonstrate that the cause of action 3 Stasz takes issue with the contents of the trial court s order on the anti-SLAPP motion, arguing that the order did not reflect the trial court s statements at the hearing on the motion. We find no error in the substance of the order. 14 complained of has had, or will have, the actual effect of chilling the defendant s exercise of speech or petition rights. (City of Cotati v. Cashman (2002) 29 Cal.4th 69, 75.) Nor need a defendant show that the plaintiff brought the cause of action complained of with the intent of chilling the defendant s . . . rights. (Equilon Enterprises v. Consumer Cause, Inc., supra, 29 Cal.4th at p. 58.)4 B. The AAA s Demurrer In Stasz III, the AAA s demurrer was based on the doctrine of arbitral immunity as established under California common law. The trial court sustained the demurrer without leave to amend. We conclude that the AAA enjoys common law immunity because, just as an arbitrator is immune from liability for bias or the failure to stay arbitration proceedings, so is the organization that sponsors the arbitration. Stasz contends that arbitral immunity does not apply because the AAA was biased against her. In support of that contention, she states: (1) the AAA accepted a payment from Quackenbush to cover her portion of the AAA filing fee after she refused to pay it; (2) the arbitrator was familiar with an attorney at the law firm representing Quackenbush (see fn. 2, ante); and (3) the AAA sold memberships to law firms, including the firm representing Quackenbush.5 Stasz also argues against immunity on the theory that the AAA should not have gone forward with the arbitration proceedings while her appeal in Stasz I which challenged the validity of the arbitration provision was pending in this court. As Stasz sees it, the arbitration was automatically stayed during the appeal. (See § 916, subd. (a) 4 As stated, the trial court awarded attorneys fees against Stasz pursuant to the anti-SLAPP statute. (See § 425.16, subd. (c).) Stasz does not challenge the award of fees. 5 In Stasz I, Stasz argued that the arbitration provision was unconscionable because the AAA was biased. The superior court rejected that argument. On appeal, so did we. (See Stasz v. Quackenbush, supra, B147388, pp. 3 9.) 15 [in general, perfecting of appeal stays proceedings in trial court with respect to order or judgment from which appeal is taken].) 1. Common Law Immunity for Arbitrators As our Supreme Court has stated: Arbitrators are judges chosen by the parties to decide the matters submitted to them . . . . . . . Arbitrators have been extended the protection of judicial immunity, because they perform the function of resolving disputes between parties, or of authoritatively adjudicating private rights. (In re Marriage of Assemi (1994) 7 Cal.4th 896, 909, citation omitted.) It long has been recognized that, in private arbitration proceedings, an arbitrator enjoys the benefit of an arbitral privilege [of immunity] because the role that he or she exercises is analogous to that of a judge. . . . There is hardly any aspect of arbitration law and practice more settled, both in domestic and international relations, than the immunity of arbitrators from court actions for their activities in arriving at their award. . . . This rule immunizing arbitrators in private contractual arbitration proceedings from tort liability is well established in California. (Moore v. Conliffe (1994) 7 Cal.4th 634, 650, citations omitted.) Dating back to 1983, Division Three of this district stated: Courts of this country have long recognized immunity to protect arbitrators from civil liability for actions taken in the arbitrator s quasi-judicial capacity. . . . Arbitral immunity, like judicial immunity, promotes fearless and independent decision making. . . . To this end, the courts have refused to hold judges and arbitrators liable for their judicial actions. . . . If [the arbitrators ] decisions can thereafter be questioned in suits brought against them by either party, there is a real possibility that their decisions will be governed more by the fear of such suits than by their own unfettered judgment as to the merits of the matter they must decide. (Baar v Tigerman (1983) 140 Cal.App.3d 979, 982 983, citations and italics omitted; accord, Coopers & Lybrand v. Superior Court (1989) 212 Cal.App.3d 524, 534.) A decade later, Division Seven of this district observed: Arbitration has evolved into a favored method for the resolution of disputes. . . . The California Legislature has found arbitration to be an efficient method of relieving the burden on the congested court system. . . . California courts have similarly viewed arbitration with favor. . . . 16 This strong policy has created the need for independent judgments which are free from fear of legal action. . . . Arbitral immunity furthers this need. . . . [T]he independence necessary for principled and fearless decision-making is best achieved by shielding persons involved in the arbitral process from . . . intimidation caused by the fear of a lawsuit arising out of the exercise of arbitral functions. . . . The existence of arbitral immunity is also in part due to the resemblance of arbitration proceedings to judicial proceedings. . . . [A]lthough arbitration is a proceeding different from a court proceeding and the functions performed by the arbitrator are somewhat different from those of the judge, arbitration is as much an adjudicatory process as the judicial process. . . . This comparability in functions creates a similar necessity for independence in decisionmaking. . . . Thus, it is reasonable to use arbitral immunity just as judicial immunity does in the judicial arena, to protect the decisionmaking process from reprisals by dissatisfied litigants. (Thiele v. RML Realty Partners (1993) 14 Cal.App.4th 1526, 1531 (Thiele), citations omitted.) The application of arbitral immunity does not turn on whether the act at issue is discretionary instead of ministerial or administrative: [S]emantically categorizing the challenged act[] as ministerial or administrative, as opposed to discretionary, in large part misses the mark, since the scope of arbitral immunity is defined by the functions it protects and serves. (Thiele, supra, 14 Cal.App.4th at p. 1530, italics in original.) Arbitral immunity shields all functions which are integrally related to the arbitral process. . . . [A]rbitrators . . . are exempt from civil liability for failure to exercise care or skill in the performance of their arbitral functions. (Ibid., citations and italics omitted.) Federal cases are in agreement. The functional comparability of the arbitrators decision-making process and judgments to those of judges . . . generates the same need for independent judgment, free from the threat of lawsuits. Immunity furthers this need. As with judicial and quasi-judicial immunity, arbitral immunity is essential to protect the decision-maker from undue influence . . . . The extension of immunity to arbitrators where arbitration is pursuant to a private agreement between the parties is especially compelling because arbitration is the means selected by the parties themselves for disposing of controversies between them. By immunizing arbitrators and their decisions 17 from collateral attacks, arbitration as the contractual choice of the parties is respected yet the arbitrators are protected. Arbitrators have no interest in the outcome of the dispute and should not be compelled to become parties to that dispute. . . . [I]ndividuals cannot be expected to [serve as arbitrators] if they can be caught up in the struggle between the litigants and saddled with the burdens of defending a lawsuit. (Corey v. New York Stock Exchange (6th Cir. 1982) 691 F.2d 1205, 1211, citations omitted; accord, Austern v. Chicago Bd. Options Exchange, Inc. (2d Cir. 1990) 898 F.2d 882, 885 886; Wasyl, Inc. v. First Boston Corp. (9th Cir. 1987) 813 F.2d 1579, 1582.) Under federal law, [a]rbitral immunity protects all acts within the scope of the arbitral process. (Olson v. National Ass n of Security Dealers (8th Cir. 1996) 85 F.3d 381, 383; accord, Intern. Medical Group, Inc. v. American Arbitration (7th Cir. 2002) 312 F.3d 833, 843.) [A]rbitrators in contractually agreed upon arbitration proceedings are absolutely immune from liability in damages for all acts within the scope of the arbitral process. (Austern v. Chicago Bd. Options Exchange, Inc., supra, 898 F.2d at p. 886.) Federals courts have held that, as with judicial immunity, arbitral immunity applies unless there is a clear absence of jurisdiction (see Intern. Medical Group, Inc. v. American Arbitration, supra, 312 F.3d at pp. 842 844; New England Cleaning v. American Arbitration Ass n (1st Cir. 1999) 199 F.3d 542, 545; Larry v. Penn Truck Aids, Inc. (E.D.Pa. 1982) 94 F.R.D. 708, 724) or the arbitrator engages in acts that fall outside his or her arbitral capacity (see Cort v. American Arbitration Ass n (N.D.Cal. 1992) 795 F.Supp. 970, 972; Mireles v. Waco (1991) 502 U.S. 9, 11; see generally Nolan & Abrams, Arbitral Immunity (1989) 11 Indus. Rel. L.J. 228, 235 254 (hereafter Arbitral Immunity)). Even corrupt or biased acts are subject to immunity. (See Intern. U., United Auto. Wkrs. v. Greyhound Lines (6th Cir. 1983) 701 F.2d 1181, 1185 1187; Montero v. Travis (2d Cir. 1999) 171 F.3d 757, 761; Saavedra v. City of Albuquerque (D.N.M. 1994) 859 F.Supp. 526, 532, affd. (10th Cir. 1996) 73 F.3d 1525.) 2. Common Law Immunity for Organizations Sponsoring Arbitrations California courts have extended arbitral immunity to organizations that sponsor arbitrations, like the AAA. As we stated in American Arbitration Assn. v. Superior Court 18 (1992) 8 Cal.App.4th 1131: [A] refusal to extend immunity to the sponsoring organization would make the arbitrator s immunity illusory. Stated otherwise, it would shift liability rather than extinguish it. . . . [¶] . . . [¶] As a practical matter, a grant of immunity to the arbitrator must be accompanied by a grant of the same immunity to the AAA, an entity as indispensable to the arbitrator s job of arbitrating as are the courts to the judge s job of judging. (Id. at pp. 1133 1134.) Extension of arbitral immunity to encompass boards which sponsor arbitration is a natural and necessary product of the policies underlying arbitral immunity . . . . (Olney v. Sacramento County Bar Assn. (1989) 212 Cal.App.3d 807, 814.) [C]ourts have on the whole extended arbitral immunity to sponsoring organizations. (Thiele, supra, 14 Cal.App.4th at p. 1529.) Federal courts have reached the same conclusion. As the Sixth Circuit Court of Appeals stated: Our decision to extend immunity to . . . the boards which sponsor arbitration finds support in the case law, the policies behind the doctrines of judicial and quasi-judicial immunity and policies unique to contractually agreed upon arbitration proceedings. (Corey v. New York Stock Exchange, supra, 691 F.2d at p. 1209.) According to the First Circuit, [i]n proper circumstances, organizations that sponsor arbitrations, as well as arbitrators themselves, enjoy . . . immunity from civil liability. (New England Cleaning v. American Arbitration Ass n, supra, 199 F.3d at p. 545.) And another federal court has commented: [A]rbitral immunity is not limited to the individual arbitrators. It has been uniformly accepted that such immunity extends to arbitration associations such as the AAA as well. (Cort v. American Arbitration Ass n, supra, 795 F.Supp. at p. 971; see U. S. v. City of Hayward (9th Cir. 1994) 36 F.3d 832, 838 [arbitral immunity afforded sponsoring organizations does not apply to municipality that, by ordinance, requires property owners to arbitrate rent control issues before arbitrators chosen by municipality].) Under federal law, a sponsoring organization is immune from liability in situations where the arbitrator is or would be immune and also where the organization has engaged in tasks such as selecting an arbitrator, scheduling a hearing, giving notice of a hearing, and billing for services. (See Corey v. New York Stock Exchange, supra, 691 F.2d at p. 1211; New England Cleaning v. American Arbitration Ass n, supra, 199 F.3d at 19 p. 545.) This is so even if the sponsoring organization has violated its own internal rules. (See Olson v. National Ass n of Security Dealers, supra, 85 F.3d at pp. 382 383.) 3. California Statutory Law In California, state law on the subject of arbitral immunity was governed, at least in part, by statute from 1986 to 1997. Enacted in 1985 and effective January 1, 1986, section 1280.1 read: An arbitrator has the immunity of a judicial officer from civil liability when acting in the capacity of arbitrator under any statute or contract. (Stats. 1985, ch. 709, § 1, p. 2341.) By its own terms, section 1280.1 was to remain in effect only until January 1, 1991, and as of that date is repealed, unless a later enacted statute, which is enacted before January 1, 1991, deletes or extends that date. (Ibid.) In 1990, the Legislature amended section 1280.1 by adding an additional paragraph, as follows: The immunity afforded by this section shall supplement, and not supplant, any otherwise applicable common law or statutory immunity. (Stats. 1990, ch. 817, § 2, p. 3599.) At the same time, the Legislature extended section 1280.1 s date of repeal to January 1, 1996. (Ibid.) In 1995, the Legislature extended the life of the statute for another year, to January 1, 1997. (Stats. 1995, ch. 209, § 2, p. 749.) No further extensions were approved. Section 1280.1 was therefore repealed by operation of law on January 1, 1997 more than three years before the Quackenbush-Stasz arbitration began.6 To understand the effect of section 1280.1 on this case, we look to the purpose of the statute. (See Pacific Gas & Electric Co. v. County of Stanislaus (1997) 16 Cal.4th 1143, 1152; TrafficSchoolOnline, Inc. v. Clarke (2003) 112 Cal.App.4th 736, 740.) Section 1280.1 was enacted to overrule the decision in Baar v Tigerman, supra, 140 Cal.App.3d 979 (Baar), where the court held that an arbitrator and a sponsoring 6 Although section 1280.1 was repealed, similar immunity statutes remain in effect for other types of arbitrations. (See, e.g., § 1297.119 [international commercial dispute arbitrations]; Bus. & Prof. Code, § 6200, subd. (f) [attorney-client fee dispute arbitrations].) 20 organization (the AAA) were not entitled to the same immunity as a judge and could be found liable for breach of contract where the arbitrator failed to make a timely award. In Baar s wake, the Legislature enacted section 1280.1 to expand arbitral immunity to conform to judicial immunity. (See Moore v. Conliffe, supra, 7 Cal.4th at p. 655 656; American Arbitration Assn. v. Superior Court, supra, 8 Cal.App.4th at p. 1133; Coopers & Lybrand v. Superior Court, supra, 212 Cal.App.3d at pp. 534 535.) In Baar, the parties agreement mandated that they arbitrate disputes pursuant to the rules of the AAA, which required that an arbitration award be made no later than 30 days after the close of the hearings unless otherwise agreed by the parties or specified by law. (See Baar, supra, 140 Cal.App.3d at p. 981 & fns. 2, 3; § 1283.8.) An arbitration was demanded and a hearing conducted. The AAA requested and received an extension of three and one-half months within which to issue the award. But the arbitrator never issued one. Seven months after the case was submitted, the arbitrator lost jurisdiction over the matter. (Baar, supra, 140 Cal.App.3d at pp. 981 982 & fn. 4; § 1283.8.) The parties to the arbitration filed a civil action against the arbitrator and the AAA, alleging breach of contract and other causes of action. The trial court dismissed the action on demurrer, concluding that arbitral immunity barred the suit. The Court of Appeal reversed, explaining: Cases in which courts have clothed arbitrators with immunity have involved disgruntled litigants who sought to hold an arbitrator liable for alleged misconduct in arriving at a decision. . . . By contrast, the present case involves [the arbitrator s] failure to make an award without any allegation of misconduct . . . . [¶] [Defendants ] contention that this court should extend immunity to an arbitrator who never renders an award fails to appreciate the nature of the arbitrator-party relationship and misperceives the policy underlying arbitral immunity. (Baar, supra, 140 Cal.App.3d at p. 983, italics in original.) The Baar court noted that arbitrations and judicial proceedings differ in many respects, giving as examples: a judge receives power from the Constitution; an independent judiciary is essential to the preservation of democracy; trials are public in nature; judges must follow the law; arbitration decisions carry little, if any, precedential value; and arbitrations determine only the rights and obligations of the parties to the 21 arbitration and do not decide any questions not presented by the parties submission. (Baar, supra, 140 Cal.App.3d at p. 984.) Based on this analysis, the court concluded that, while a judge is immune from liability for failing to render a decision (see Baar, supra, 140 Cal.App.3d at p. 983, discussing Wyatt v. Arnot (1907) 7 Cal.App. 221), an arbitrator should not be immune for failing to issue an award (see id. at pp. 983 986). As the court put it, arbitration is contractual in nature and [the] breach of an arbitration contract will result in a cause of action to the damaged party. (Id. at p. 985.) Indeed, the court went so far as to suggest that corruption on the part of an arbitrator might give rise to liability for breach of the covenant of good faith and fair dealing inherent in the contract between the arbitrator and the parties. (Ibid.). According to the court, [w]hile we must protect an arbitrator acting in a quasi-judicial capacity, we must also uphold the contractual obligations of an arbitrator to the parties involved. (Ibid., italics omitted.) Finally, the court in Baar reasoned that, because the arbitrator was not immune from suit, the AAA did not derive any immunity from him. (Baar, supra, 140 Cal.App.3d at p. 986.) In addition, the court stated that the liability of the AAA was justifiable because it was based on the association s improper administration of the arbitration proceedings, as opposed to the AAA s performance of a discretionary act or its involvement in the decision-making process, for example, in deciding whether the arbitrator had a conflict of interest or should be disqualified. (Id. at pp. 986 987.) Against this backdrop, the Legislature enacted section 1280.1 to ensure that arbitrators enjoyed the same immunity as judges and could not be held liable for breach of an arbitration provision. As stated, section 1280.1 was repealed before the Quackenbush-Stasz arbitration commenced, leaving arbitral immunity to be determined under California common law. (See 79 Ops.Cal.Atty.Gen. 294 (1996) [discussing common law immunity of arbitrators].) 4. Contractual Liability for Breach of an Arbitration Provision Here, the arbitration provision required the appointment of a single neutral arbitrator. (Italics added.) Stasz contends that, under Baar, she can maintain an action against the AAA for allegedly failing to provide an unbiased decision-maker. (See 22 Arbitral Immunity, supra, 11 Indus. Rel. L.J. at pp. 238 239 [discussing neutral and partisan arbitrators]; Knight et al., Cal. Practice Guide: Alternative Dispute Resolution (The Rutter Group 2003) ¶ 5:39.1, p. 5-26 [the effect of repeal of section 1280.1 on the common law is presently unclear].) We conclude that an arbitrator and a sponsoring organization are immune from liability for bias. Another remedy exists for that type of wrong. As reflected in the 1990 amendment, section 1280.1 did not purport to affect arbitral immunity under the common law. Quite the opposite, the statute expressly stated that it was intended to supplement, not supplant, common law rules. And the common law is not static. (Flournoy v. State (1964) 230 Cal.App.2d 520, 535; see Otsuka v. Hite (1966) 64 Cal.2d 596, 609, fn. 10.) Thus, section 1280.1 did not preclude changes in the common law. The inherent capacity of the common law for growth and change is its most significant feature. Its development has been determined by the social needs of the community which it serves. It is constantly expanding and developing . . . . (Rodriguez v. Bethlehem Steel Corp. (1974) 12 Cal.3d 382, 394.) [I]n the common law system the primary instruments of this evolution are the courts, adjudicating on a regular basis the rich variety of individual cases brought before them. (Ibid.) As one commentator has explained: [T]he court [in Baar] appeared to say that, unlike a judge, an arbitrator has entered into a contractual relationship with the parties to a dispute. Therefore, even though the arbitrator is immune from liability for quasijudicial acts, she nonetheless has contractual duties that may form the basis for a valid cause of action. This reasoning is logically coherent. Nevertheless, virtually any claim of misconduct in arriving at a decision can be stated as a breach of the implied covenant of good faith and fair dealing. Arbitral immunity could thus be effectively circumvented in most, if not all, cases by labeling the wrong as a contract breach. This is contrary, however, to the court s recognition of the importance arbitral immunity plays in protecting the arbitrator s fearless and independent decision making. Arbitrators need to be protected against vexatious suits brought without merit. (Note, Redefining Arbitral Immunity: A Proposed Qualified Immunity Statute for Arbitrators (1993) 44 Hastings L.J. 421, 430 (hereafter Note), fn. omitted.) 23 According to commentators, Baar is best understood to mean that [a]n arbitrator should not expect to be immune from liability for failure to perform. . . . [¶] . . . Immunity . . . should extend to arbitrators who are merely tardy [in issuing an award] as well as to those who are otherwise negligent; it should not protect the arbitrator who completely fails to do his job. (Arbitral Immunity, supra, 11 Indus. Rel. L.J. at pp. 253 254; see id. at pp. 251 254.) Under Baar, arbitrators may be held liable for complete nonperformance of their contract with the parties. Anything short of complete nonperformance would be protected by arbitral immunity. (Note, supra, 44 Hastings L.J. at p. 430; see Caudle v. American Arbitration Ass n (7th Cir. 2000) 230 F.3d 920, 922 [AAA might be subject to liability if parties pay arbitration fee, and AAA does not arbitrate their dispute]; E.C. Ernst, Inc. v. Manhattan Const. Co. of Texas (5th Cir. 1977) 551 F.2d 1026, 1033, opn. mod. 559 F.2d 268 [depending on circumstances, arbitrator may lose immunity where he or she fails to issue an award].) And Baar s distinction between a sponsoring organization s discretionary acts to which immunity applies and its administrative acts to which immunity purportedly does not apply is at odds with subsequent case law. (See Thiele, supra, 14 Cal.App.4th at p. 1530; New England Cleaning v. American Arbitration Ass n, supra, 199 F.3d at p. 545; Austern v. Chicago Bd. Options Exchange, Inc., supra, 898 F.2d at pp. 886 887.) 5. The Remedy for Bias In this case, we do not deal with the failure to issue an arbitration award but with an accusation that the arbitrator and the sponsoring organization were biased. In discussing judicial immunity over a century ago, the United States Supreme Court explained: Nor can [the] exemption of the judges from civil liability be affected by the motives with which their judicial acts are performed. The purity of their motives cannot . . . be the subject of judicial inquiry. . . . The truth of this latter observation is manifest to all persons having much experience with judicial proceedings in the superior courts. Controversies involving not merely great pecuniary interests, but the liberty and character of the parties, and consequently exciting the deepest feelings, are being constantly determined in those 24 courts, in which there is great conflict in the evidence and great doubt as to the law which should govern their decision. It is this class of cases which impose[s] upon the judge the severest labor, and often create[s] in his mind a painful sense of responsibility. Yet it is precisely in this class of cases that the losing party feels most keenly the decision against him, and most readily accepts anything but the soundness of the decision in explanation of the action of the judge. . . . If civil actions could be maintained in such cases against the judge, because the losing party should see fit to allege in his complaint that the acts of the judge were done with partiality, or maliciously, or corruptly, the protection essential to judicial independence would be entirely swept away. . . . (Bradley v. Fisher (1871) 80 U.S. 335, 347 348.) This analysis is of equal importance in the context of arbitrations and arbitral immunity. As federal courts have held, an arbitrator is immune from liability for partiality, or bias. (See Intern. U., United Auto. Wkrs. v. Greyhound Lines, supra, 701 F.2d at pp. 1185 1187; Montero v. Travis, supra, 171 F.3d at p. 761; Saavedra v. City of Albuquerque, supra, 859 F.Supp. at p. 532.) But that is not to say that an aggrieved party is without recourse. By statute, federal law mandates that an arbitration award be vacated in the event of bias. (See 9 U.S.C. § 10(a)(2).) Thus, [a] party alleging a due process violation in the conduct of the [arbitration] proceedings, fraud, misconduct, a violation of public policy, . . . etc., by arbitrators should pursue remedies against the real adversary through the . . . process [of challenging the arbitration award]. To allow a collateral attack against arbitrators and their judgments would also emasculate the . . . provisions of the federal Arbitration Act. (Corey v. New York Stock Exchange, supra, 691 F.2d at p. 1211.) The remedy for arbitrator bias or misconduct is a civil action seeking to vacate the arbitration award. (See Olson v. National Ass n of Security Dealers, supra, 85 F.3d at p. 383; Honn v. National Ass n of Securities Dealers, Inc. (8th Cir. 1999) 182 F.3d 1014, 1017 1018; In re A.H. Robins Co. (E.D.Va. 1998) 219 B.R. 135, 142 144, affd. mem. (4th Cir. 1998) 166 F.3d 331; Brandon, Jones, Sandall v. MedPartners, Inc. (S.D.Fla. 2001) 203 F.R.D. 677, 688, affd. in part, app. dism. in part (11th Cir. 2002) 312 F.3d 1349; 9 U.S.C. § 10(a)(2).) 25 Commentators are in accord with federal law: Once the arbitrator renders an award, his role is finished. The proper challenge to an award is an action to vacate it brought against the other party, the real adversary, not against the arbitrator. . . . [T]he arbitrator is not a proper party in a suit over the award and has no interest in the dispute once the award is rendered. Given this lack of interest, judicial economy requires dismissal of the unnecessary party. Dragging arbitrators into subsequent litigation would drastically interfere with their recruitment and independence. (Arbitral Immunity, supra, 11 Indus. Rel. L.J. at p. 242, fns. omitted.) California courts often look to federal law in deciding arbitration issues under state law. (See, e.g., Armendariz v. Foundation Health Psychcare Services, Inc. (2000) 24 Cal.4th 83, 101 103, 107 111; Pour Le Bebe, Inc. v. Guess? Inc. (2003) 112 Cal.App.4th 810, 829 835; Alan v. Superior Court (2003) 111 Cal.App.4th 217, 224 230.) Like federal law, California law provides that arbitrator bias is grounds for vacating an arbitration award. (See § 1286.2, subd. (a)(1) (3), formerly subds. (a) (c); Reed v. Mutual Service Corp. (2003) 106 Cal.App.4th 1359, 1370; Betz v. Pankow (1995) 31 Cal.App.4th 1503, 1506 1508; Michael v. Aetna Life & Casualty Ins. Co. (2001) 88 Cal.App.4th 925, 936 940; Ray Wilson Co. v. Anaheim Memorial Hospital Assn. (1985) 166 Cal.App.3d 1081, 1087 & fn. 3, disapproved on another point in Moncharsh v. Heily & Blase (1992) 3 Cal.4th 1, 27 28.)7 A suit against an arbitrator or a sponsoring organization is nothing more than a collateral attack on the arbitration award. (See Corey v. New York Stock Exchange, 7 Under federal and state law, an arbitration award must be vacated if the arbitrator fails to disclose any dealings that might create an impression of possible bias. (See Reed v. Mutual Service Corp., supra, 106 Cal.App.4th at p. 1370; Michael v. Aetna Life & Casualty Ins. Co., supra, 88 Cal.App.4th at pp. 936 940; Ray Wilson Co. v. Anaheim Memorial Hospital Assn., supra, 166 Cal.App.3d at p. 1087; see also §§ 1286.2, subd. (a)(6), 1281.91, subd. (a), 1281.9, subd. (a)(2); Cal. Rules of Court, appen., div. VI, Ethics Standards for Neutral Arbitrators in Contractual Arbitration, 23 pt. 2 West s Ann. Court Rules (2004 supp.) pp. 604 620; International Alliance of Theatrical Stage Employees, etc. v. Laughon (2004) 118 Cal.App.4th 1380, 1385 1387, 1392 1394.) 26 supra, 691 F.2d at pp. 1211 1213.) And, under state law, the exclusive means of attacking an award is by way of a petition to vacate the award, as provided in the California Arbitration Act. (§§ 1280 1294.2; see A.M. Classic Construction, Inc. v. TriBuild Development Co. (1999) 70 Cal.App.4th 1470, 1475.) Finally, under Baar, supra, 140 Cal.App.3d 979, any bias on the part of an arbitrator or sponsoring organization is akin to misconduct in arriving at a decision (id. at p. 983, italics omitted) misconduct for which, as Baar recognized, courts have clothed arbitrators with immunity (ibid.). [B]y its own terms Baar does not apply to the facts of this case, where the allegation is of error in reaching a result, not in the total failure to reach a decision. (Olney v. Sacramento County Bar Assn., supra, 212 Cal.App.3d at p. 814.) Accordingly, we hold that bias in the arbitration process should be remedied by challenging the arbitration award, not by seeking to impose liability on the arbitrator or the sponsoring organization. Other state courts have come to the same conclusion. In L & H Airco, Inc. v. Rapistan Corp. (Minn. 1989) 446 N.W.2d 372, the Minnesota Supreme Court stated: Failure to disclose possible conflicts of interest creates at the least an impression of bias. An impression of bias contaminates the decision making process when neutrality is essential and is not condoned by this court. Nevertheless, we decline to permit a civil suit against the arbitrator for failure to disclose prior business or social contacts because of our policy of encouraging arbitration and of protecting the independence of the decision made. Permitting civil suit for a lapse in disclosure would chill the willingness of arbitrators to serve because of the difficulty of remembering all contacts, however remote, with parties to the arbitration. This extension of the grant of immunity does not mean that we are not dismayed by [the arbitrator s] failure to disclose the possibility of a conflict of interest. It should have been a simple matter to note that he had had contacts with the parties involved or, in the event he was not certain, at least state that he might have had impermissible contacts. . . . 27 Our decision does not leave aggrieved parties remediless, however. [Minnesota statutes] provide[] that [u]pon application of a party, the court shall vacate an award where . . . [t]here was evident partiality by an arbitrator appointed as a neutral or corruption in any of the arbitrators or misconduct prejudicing the rights of any party . . . . We believe the proper remedy lies therein rather than in a civil suit against the arbitrator. (L & H Airco, Inc. v. Rapistan Corp., supra, 446 N.W.2d at p. 377.) In Blue Cross Blue Shield of Texas v. Juneau (Tex.Ct.App. 2003) 114 S.W.3d 126, the Texas Court of Appeals rejected the argument that an arbitrator could be found liable for failing to disclose that he once worked at the same law firm as an attorney representing one of the parties to the arbitration. The court explained: [The arbitrator s] disclosure requirement was a function of his position as an arbitrator. . . . [The arbitrator] is immune from suit [by Blue Cross] because the disclosure requirement was directly related to his function as an arbitrator. . . . [¶] . . . Even if [the arbitrator] is not protected by the doctrine of arbitral immunity, Blue Cross s appeal still fails. . . . Blue Cross is attempting to circumvent the [state] arbitration act and indirectly attack the [arbitration] award. . . . [¶] . . . The Act s provisions afforded Blue Cross a sufficient mechanism to vacate the arbitration award on the theory that [the arbitrator s] impartiality was compromised. An award under the Act may be vacated if a party establishes evident partiality on the part of an arbitrator. . . . Therefore, Blue Cross had an opportunity to contest [the arbitrator s] impartiality through its motion to vacate. When the motion to vacate proved unsuccessful, Blue Cross [could] not otherwise collaterally attack the award. [¶] . . . . . . A suit against an individual arbitrator is not contemplated by the arbitration act. To permit a cause of action against an arbitrator, in addition to the possibility of vacating the award, would contravene the purpose of arbitration. Speed, cost savings, and a final determination would no longer characterize an arbitration proceeding. Instead, a disgruntled party could circumvent the act and seek relief outside the statutory limitations, rendering meaningless the notion that parties can contract to be bound to an arbitrated judgment. In light of the Texas Arbitration Act s purpose, its procedures to vacate an arbitration award, and the strong deference afforded arbitration judgments, we 28 hold that an application to vacate the award for an arbitrator s alleged misrepresentation or failure to disclose a relationship is the exclusive remedy under the arbitration act. (Blue Cross Blue Shield of Texas v. Juneau, supra, 114 S.W.3d at pp. 132 136, citations and fns. omitted; accord, John Street Leasehold, L.L.C. v. Brunjes (1996) 234 A.D.2d 26 [650 N.Y.S.2d 649, 649 650] (mem. opn.); Rubenstein v. Otterbourg (1973) 78 Misc.2d 376 [357 N.Y.S.2d 62].) In short, California and other jurisdictions recognize that arbitral immunity applies where one of the parties to the arbitration seeks to impose liability based on the alleged bias of the arbitrator or the sponsoring organization. 6. Clear Absence of Jurisdiction Stasz also attempts to skirt arbitral immunity on the theory that the arbitration proceedings were automatically stayed pending the outcome of her appeal in Stasz I, in which she unsuccessfully challenged the validity of the arbitration provision. She appears to argue that, because the arbitrator continued to conduct proceedings while the alleged stay was in effect, the arbitration was conducted in the clear absence of jurisdiction, stripping the AAA of immunity. We disagree. (See Intern. Medical Group, Inc. v. American Arbitration, supra, 312 F.3d at pp. 842 844; New England Cleaning v. American Arbitration Ass n, supra, 199 F.3d at p. 545; Larry v. Penn Truck Aids, Inc., supra, 94 F.R.D. at p. 724.) As one federal court has stated, the jurisdictional exception to immunity is applicable only if the record before the arbitrator is so deficient on [its] face as to signal a clear absence of jurisdiction. (New England Cleaning v. American Arbitration Ass n, supra, 199 F.3d at p. 546.) It has also been held that arbitrators and their sponsors are immune from suit for jurisdictional determinations made in their capacity as arbitrators. . . . [I]t is appropriate to extend to arbitrators the same immunity that . . . courts currently enjoy from suits based on the wrongful exercise of jurisdiction. (Prudential Bache-Securities v. National Ass n (S.D.N.Y. 2003) 289 F.Supp.2d 438, 440, citation omitted.) [A]rbitral immunity should be extended to cases where the authority of an arbitrator to resolve a dispute is challenged. (Tamari v. Conrad (7th Cir. 1977) 552 F.2d 778, 780.) Thus, the AAA is immune from a suit based on wrongful exercise 29 of jurisdiction. (Intern. Medical Group, Inc. v. American Arbitration, supra, 312 F.3d at p. 844.) If an arbitrator or sponsoring organization mistakenly accepts jurisdiction, a party may either seek judicial relief to enjoin the arbitration or object to jurisdiction in the arbitration proceedings and raise the lack of jurisdiction as a ground for vacating the award. (See Intern. Medical Group, Inc. v. American Arbitration, supra, 312 F.3d at p. 844; Tamari v. Conrad, supra, 552 F.2d at p. 781; Nat. Ass n Broadcast Emp. v. Amer. Broadcasting Co. (2d Cir. 1998) 140 F.3d 459, 462 463; Michigan Bell Telephone Co. v. Climax Telephone (W.D.Mich. 2000) 121 F.Supp.2d 1104, 1112 1113.) As the United States Supreme Court stated long ago with respect to judicial immunity: [S]ome of the most difficult . . . questions which a judicial officer is called upon to consider and determine relate to his jurisdiction, or that of the court held by him, or the manner in which the jurisdiction shall be exercised. And the same principle of exemption from liability which obtains for errors committed in the ordinary . . . suit where there is jurisdiction of both subject and person, applies in cases of this kind, and for the same reasons. (Bradley v. Fisher, supra, 80 U.S. at p. 352.) The high court provided an example of a situation in which jurisdiction would be clearly absent, as follows: [I]f a probate court, invested only with authority over wills and the settlement of estates of deceased persons, should proceed to try parties for public offences, jurisdiction over the subject of offences being entirely wanting in the court, and this being necessarily known to its judge, his commission would afford no protection to him in the exercise of the usurped authority. (Ibid.; see Olney v. Sacramento County Bar Assn., supra, 212 Cal.App.3d at pp. 812 813 [clear absence of jurisdiction is rare].) Stasz s argument that the arbitrator in this case clearly lacked jurisdiction is based on section 916, subdivision (a) which provides: [T]he perfecting of an appeal stays proceedings in the trial court upon the judgment or order appealed from or upon the matters embraced therein or affected thereby, including enforcement of the judgment or order . . . . Stasz argues that section 916 automatically stayed the arbitration while her appeal in Stasz I was pending and that the arbitrator unlawfully conducted proceedings during the stay. She presented this automatic stay argument to the arbitrator and twice to the trial court in Stasz II. Each time, it was rejected. 30 Assuming, without deciding, that section 916 mandated a delay in the arbitration proceedings, we cannot say that it effected a clear absence of jurisdiction. The statute did not divest the arbitrator of jurisdiction to hear the matter. Rather, it affected the timing of the proceedings. And the arbitrator and the trial court concluded that section 916 stayed trial court proceedings, not the arbitration. Simply put, Stasz s remedy for an alleged violation of section 916 was to seek a stay of the arbitration proceedings and, possibly, to petition the trial court to vacate the award on that ground, not to seek to impose liability on the AAA. (See Intern. Medical Group, Inc. v. American Arbitration, supra, 312 F.3d at pp. 843 844; § 1286.2, subd. (a).)8 In sum, neither the alleged bias of the arbitrator or the AAA, nor a clear absence of jurisdiction deprived the AAA of the arbitral immunity afforded by California common law. Stasz s causes of action against the AAA were properly dismissed. C. Confirmation of the Arbitration Award In Stasz II, the trial court compelled arbitration of Stasz s claims against Quackenbush. The arbitrator also heard Quackenbush s claim and Stasz s counterclaim, which were filed directly with the AAA. After the arbitrator issued an award in favor of Quackenbush, the parties returned to the trial court on cross-motions to confirm and vacate the award. The trial court confirmed the award, and Stasz appeals. Because Stasz has not shown that any statutory ground for vacating the award is applicable, we affirm. 8 We do not decide whether a request for a stay should be presented to the trial court or the arbitrator. The parties have not raised that issue. Nor do we address the possible consequences of presenting the stay issue to the arbitrator in the first instance, that is, whether the arbitrator s decision is then binding on the parties absent the limited grounds for setting aside such a decision. (See § 1286.2, subd. (a); Moncharsh v. Heily & Blase, supra, 3 Cal.4th at pp. 11 33 [with narrow exceptions, arbitrator s decision cannot be reviewed for errors of fact or law]; Advanced Micro Devices, Inc. v. Intel Corp. (1994) 9 Cal.4th 362, 372 373 [courts defer to arbitrator s determination of arbitrability of claim]; First Options of Chicago, Inc. v. Kaplan (1995) 514 U.S. 938, 943 945 [where parties clearly and unmistakably agree that arbitrator should decide question of arbitrability, courts defer to that decision].) 31 [T]he essence of the arbitration process is that an arbitral award shall put the dispute to rest. . . . The parties [to an arbitration] can take a measure of comfort in knowing that the arbitrator s award will almost certainly mean an end to the dispute. . . . This expectation of finality strongly informs the parties choice of an arbitral forum over a judicial one. The arbitrator s decision should be the end, not the beginning, of the dispute. . . . Expanding the availability of judicial review of such decisions would tend to deprive the parties to the arbitration agreement of the very advantages the process is intended to produce. . . . Ensuring arbitral finality thus requires that judicial intervention in the arbitration process be minimized. . . . [A]rbitral finality is a core component of the parties agreement to submit to arbitration. Thus, an arbitration decision is final and conclusive because the parties have agreed that it be so. . . . [¶] . . . [B]ecause it vindicates the intentions of the parties that the [arbitration] award be final, and because an arbitrator is not ordinarily constrained to decide according to the rule of law, it is the general rule that, The merits of the controversy between the parties are not subject to judicial review. . . . More specifically, courts will not review the validity of the arbitrator s reasoning. . . . Further, a court may not review the sufficiency of the evidence supporting an arbitrator s award. (Moncharsh v. Heily & Blase, supra, 3 Cal.4th at pp. 10 11, citations omitted, italics in original.) Even the existence of an error of law apparent on the face of the award that causes substantial injustice does not provide grounds for judicial review. (Id. at p. 33.) The California Arbitration Act provides that an arbitration award shall be vacated if any of the following circumstances exist: (1) The award was procured by corruption, fraud or other undue means. [¶] (2) There was corruption in any of the arbitrators. [¶] (3) The rights of the party were substantially prejudiced by misconduct of a neutral arbitrator. [¶] (4) The arbitrators exceeded their powers and the award cannot be corrected without affecting the merits of the decision upon the controversy submitted. [¶] (5) The rights of the party were substantially prejudiced by the refusal of the arbitrators to postpone the hearing upon sufficient cause being shown therefor or by the refusal of the arbitrators to hear evidence material to the controversy or by other conduct 32 of the arbitrators contrary to the provisions of this title. [¶] . . . . (§ 1286.2, subd. (a)(1) (5).) Stasz s opening brief consists in large part of inadequately developed arguments with no citation of pertinent authority or the record. She asserts that the trial court should have vacated the award based on the numerous pages of documented evidence as to the arbitrator s outrageous conduct, and she string cites over 400 pages of the record without stating what is on any of them. [P]arties are required to include argument and citation to authority in their briefs, and the absence of these necessary elements allows this court to treat appellant s [contentions] as waived. (Interinsurance Exchange v. Collins, supra, 30 Cal.App.4th at p. 1448.) We will not develop the appellant[ s] arguments for [her]. (Dills v. Redwoods Associates, Ltd. (1994) 28 Cal.App.4th 888, 890, fn. 1.) And [i]t is the duty of a party to support the arguments in [her] briefs by appropriate reference to the record, which includes providing exact page citations. (Duarte v. Chino Community Hospital (1999) 72 Cal.App.4th 849, 856, italics added.) To the extent we can cull any contentions from the opening brief, Stasz appears to take issue with the merits of the arbitration award. And none of her contentions comes within the statutory grounds for vacatur. Stasz accuses the arbitrator of exceeding his powers by interfering with the civil action in Stasz II. On the contrary, the arbitrator merely concluded that, under the settlement agreement, Stasz s claims in Stasz II had to be pursued through arbitration, not a civil suit. And, of course, the trial court in Stasz II confirmed the arbitration award containing that very conclusion. She further complains that the arbitrator punished her because the trial court in Stasz II did not seal the court record. That is wrong. The arbitrator simply pointed out that under the settlement agreement, Stasz was obligated to request that the record be sealed. Not only did she fail to make such a request but she actively opposed Quackenbush s efforts to seal the record. Stasz also asserts that the arbitration award contained fines that were compounded on top of each other for the same alleged acts over and over. This 33 assertion is inaccurate. Stasz was not fined. Rather, the arbitrator awarded damages against her based on her repeated violations of the settlement agreement. Finally, Stasz contends that the arbitrator was biased because he was familiar with an attorney at the law firm representing Quackenbush an attorney who had nothing to do with the Stasz matters and who occasionally served as an arbitrator for the AAA. But much more is needed to constitute the type of possible or actual bias that warrants the setting aside of an arbitration award. To support a claim of bias, a party must demonstrate the arbitrator had an interest in the subject matter of the arbitration or a preexisting business or social relationship with one of the parties which would color the arbitrator s judgment. (Reed v. Mutual Service Corp., supra, 106 Cal.App.4th at p. 1371; see also §§ 1286.2, subd. (a)(6), 1281.91, subd. (a), 1281.9, subd. (a)(2); Cal. Rules of Court, appen., div. VI, Ethics Standards for Neutral Arbitrators in Contractual Arbitration, 23 pt. 2 West s Ann. Court Rules (2004 supp.) pp. 604 620; International Alliance of Theatrical Stage Employees, etc. v. Laughon, supra, 118 Cal.App.4th at pp. 1385 1387, 1392 1394.) Stasz has not made such a showing. We close with an analysis of Stasz s reply brief. Although she cites legal authorities in the brief, she does not adequately explain how they apply to the circumstances of this case. As a result, the authorities do nothing to advance her cause. (See Landry v. Berryessa Union School Dist., supra, 39 Cal.App.4th at pp. 699 700.) Also, the reply brief refers to issues that were not raised in either the trial court or Stasz s opening brief and are therefore waived. The doctrine of waiver ordinarily prevents a party from arguing for the first time on appeal questions that were not presented to the trial court. (County of Los Angeles v. Southern Cal. Edison Co. (2003) 112 Cal.App.4th 1108, 1118.) We do not entertain issues raised for the first time in a reply brief, in the absence of a showing of good cause why such issues were not raised in the opening brief. (City of Costa Mesa v. Connell (1999) 74 Cal.App.4th 188, 197; accord, Reed v. Mutual Service Corp., supra, 106 Cal.App.4th at p. 1372, fn. 11.) Stasz has not satisfied this standard. 34 III DISPOSITION The judgment in appeal No. B163456 and the orders in appeals Nos. B159163 and B162829 are affirmed. CERTIFIED FOR PARTIAL PUBLICATION. MALLANO, J. We concur: SPENCER, P. J. HASTINGS, J.** ** Associate Justice of the Court of Appeal, Second Appellate District, Division Four, assigned by the Chief Justice pursuant to article VI, section 6 of the California Constitution. 35

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