2011 New Mexico Statutes
Chapter 28: Human Rights
Article 17: Long-Term Care Ombudsman, 28-17-1 through 28-17-19
Section 28-17-8: Investigation and resolution of complaints.
28-17-8. Investigation and resolution of complaints.
The office shall investigate and seek to resolve complaints and concerns communicated by or on behalf of patients, residents or clients of any long-term care facility. The office may initiate investigations based on its observations of the conditions in a long-term care facility. If the office does not investigate a complaint, the complainant shall be notified of the decision not to investigate and the reasons for the decision.
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