2014 Missouri Revised Statutes
TITLE XII PUBLIC HEALTH AND WELFARE (188-215)
Chapter 198 Convalescent, Nursing and Boarding Homes
Section 198.540 (Repealed L. 2007 S.B. 613 Revision § A)
198.540. By January 1, 2000, the division of aging shall establish an informal dispute resolution pilot project in one area of the state to be designated by the division. Such pilot project shall require that, if requested, a division representative provide at least one face-to-face conference in a timely fashion with a facility resident or such resident's family members or guardians when a resident is the subject of a complaint investigation, or cited in a facility inspection or survey completed by the division pursuant to this chapter. The primary purpose of such face-to- face conference shall be to obtain information and facilitate a satisfactory resolution of any concerns communicated by a resident, a resident's family members or guardians. By December 31, 2001, the division shall report to the general assembly on the effectiveness of the pilot project, and include recommendations for continuing, expanding or modifying the project.
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