Rojas v. Reliable Chevrolet (NM) (Unpublished Opinion)

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The slip opinion is the first version of an opinion released by the Clerk of the Court of Appeals. Once an opinion is selected for publication by the Court, it is assigned a vendor-neutral citation by the Clerk of the Court for compliance with Rule 23-112 NMRA, authenticated and formally published. The slip opinion may contain deviations from the formal authenticated opinion. IN THE COURT OF APPEALS OF THE STATE OF NEW MEXICO 1 2 Opinion Number: _____________ 3 Filing Date: October 10, 2023 4 No. A-1-CA-39940 5 ISAIAH ROJAS, 6 Plaintiff-Appellant, 7 v. 8 RELIABLE CHEVROLET (NM), LLC 9 d/b/a RELIABLE NISSAN and OLD 10 UNITED CASUALTY COMPANY, 11 Defendants-Appellees. 12 APPEAL FROM THE DISTRICT COURT OF BERNALILLO COUNTY 13 Lisa Chavez Ortega, District Court Judge 14 Bradley Law Firm, LLC 15 Joshua Bradley 16 Albuquerque, NM 17 Treinen Law Office 18 Rob Treinen 19 Albuquerque, NM 20 for Appellant 21 22 23 24 Decker Griffel, LLC Benjamin Decker Lindsay Griffel Albuquerque, NM 25 for Appellees 1 2 3 4 Park & Associates, LLC Alfred A. Park Geoffrey D. White Albuquerque, NM 5 for Amicus Curiae New Mexico Automotive Dealers Association OPINION 1 2 HANISEE, Judge. 3 {1} Plaintiff Isaiah Rojas appeals the district court’s grant of Reliable Chevrolet 4 (NM), LLC and Old United Casualty Company’s (collectively, Defendants) motion 5 to compel arbitration in his claim for fraud, in violation of the Unfair Practice Act 6 (UPA), NMSA 1978, §§ 57-12-1 to -26 (1967, as amended through 2019); 7 negligence and punitive damages arising from Plaintiff’s purchase of an allegedly 8 defective vehicle; and Defendants’ prior assurances leading to the sale. More 9 specifically, Plaintiff argues that the arbitration agreement provision of the purchase 10 contract should not be enforced because the entire contract is substantively 11 unconscionable due to a provision that bars punitive damages against only the 12 dealership, in this case Reliable Chevrolet. Plaintiff maintains that this bar against 13 punitive damages deprives him of statutorily created treble damages under the UPA 14 and thereby constitutes an unconscionable contract term. The district court ordered 15 arbitration, and we affirm. 16 {2} Whether punitive and treble damages are distinct concepts—such that 17 referencing punitive damages in a contract necessarily implicates treble damages— 18 is a novel question in New Mexico. We hold that in the context of this contract, 19 punitive damages and treble damages are sufficiently distinct such that a bar on the 20 former does not disallow the latter. As such, the arbitration agreement in question is 1 not unconscionable, the contract is enforceable, and the district court was correct to 2 submit the parties’ dispute to arbitration. 3 BACKGROUND 4 {3} In August 2020, Plaintiff purchased a 2018 Chevrolet Sonic from Reliable 5 Chevrolet. Plaintiff alleges that in the process of purchasing the vehicle, the 6 dealership failed to accurately convey the car’s prior damage in order to sell a 7 defective product. In the process of purchasing the vehicle, Plaintiff signed a 8 “Buyer’s Order Agreement and Bill of Sale” provided by the dealership. The entire 9 bill of sale document is three pages: one page for the bill of sale and two additional 10 pages labeled “Additional Terms.” The bill of sale identifies the buyer and vehicle 11 details, but also includes additional information regarding warranties and other legal 12 notices at the bottom in fine print. In particular, the bill of sale states in all capitalized 13 letters (the damages limitation provision): 14 15 16 17 18 19 ALL VEHICLES: DEALER IS NOT LIABLE FOR INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES ARISING OUT OF THIS SALE OR THE USE OF THIS VEHICLE, INCLUDING BUT NOT LIMITED TO LOSS OF USE, LOSS OF TIME, INCONVENIENCE, TRANSPORTATION, RENTAL, LOSS OF EARNINGS OR PROFITS, OR ANY COMMERCIAL LOSS. 20 Moreover, the “Additional Terms” section includes the following provision in 21 paragraph sixteen (the arbitration provision): 22 23 24 Any dispute between Buyer and Dealer arising out of this transaction will be decided by arbitration in the City of Albuquerque, New Mexico under the New Mexico Uniform Arbitration Act and the applicable 2 1 2 3 rules of the American Arbitration Association. Any arbitration award may be enforced as provided by law. {4} Following Plaintiff’s filing of his complaint in March 2021, Defendants 4 moved to stay proceedings in district court and compel arbitration under the 5 agreement. Plaintiff opposed the motion, arguing that the arbitration agreement 6 should not be enforced because the contract is unconscionable, primarily based upon 7 the one-sided punitive damages limitation provision. At the motion hearing, 8 Defendants argued that the contract’s bar on punitive damages does not limit 9 statutory damages, such as treble damages under the UPA, and is therefore 10 enforceable. The district court found that “[t]he [b]uyer’s [o]rder contract contains 11 an arbitration agreement. The [c]ourt finds that the arbitration agreement is bilateral, 12 not unconscionable, and should be enforced.” 13 DISCUSSION 14 {5} “[W]hether the parties have agreed to arbitrate presents a question of law, and 15 we review the applicability and construction of a contractual provision requiring 16 arbitration de novo.” Cordova v. World Fin. Corp. of N.M., 2009-NMSC-021, ¶ 11, 17 146 N.M. 256, 208 P.3d 901 (internal quotation marks and citation omitted). 18 “Arbitration agreements are a species of contract subject to generally applicable 19 contract law, including unconscionability.” Peavy ex rel. Peavy v. Skilled Healthcare 20 Grp., Inc., 2020-NMSC-010, ¶ 12, 470 P.3d 218. “A contract is ambiguous if 21 separate sections appear to conflict with one another or when the language is 3 1 reasonably and fairly susceptible of more than one meaning.” Heye v. Am. Golf 2 Corp., 2003-NMCA-138, ¶ 14, 134 N.M. 558, 80 P.3d 495. “We construe 3 ambiguities in a contract against the drafter to protect the rights of the party who did 4 not draft it.” Id. “We consider the documents as a whole to determine how they 5 should be interpreted.” Campbell v. Millennium Ventures, LLC, 2002-NMCA-101, 6 ¶ 15, 132 N.M. 733, 55 P.3d 429. 7 {6} “[U]nconscionability is an affirmative defense to contract enforcement, and 8 under settled principles of New Mexico law, the party asserting an affirmative 9 defense has the burden of proof.” Strausberg v. Laurel Healthcare Providers, LLC, 10 2013-NMSC-032, ¶ 3, 304 P.3d 409. “Unconscionability is an equitable doctrine, 11 rooted in public policy, which allows courts to render unenforceable an agreement 12 that is unreasonably favorable to one party while precluding a meaningful choice of 13 the other party.” Cordova, 2009-NMSC-021, ¶ 21. “A one-sided arbitration 14 agreement is not substantively unconscionable merely by way of its one-sidedness. 15 Rather, our substantive unconscionability law requires a determination that the one16 sidedness of an arbitration agreement is unfair and unreasonable.” Peavy, 202017 NMSC-010, ¶ 13. 18 {7} “While there is a greater likelihood of a contract[] being invalidated for 19 unconscionability if there is a combination of both procedural and substantive 20 unconscionability, there is no absolute requirement in our law that both must be 4 1 present to the same degree or that they both be present at all.” Cordova, 20092 NMSC-021, ¶ 24. “Substantive unconscionability concerns the legality and fairness 3 of the contract terms themselves.” Id. ¶ 22. “Substantive unconscionability relates to 4 the content of the contract terms and whether they are illegal, contrary to public 5 policy, or grossly unfair.” Fiser v. Dell Comput. Corp., 2008-NMSC-046, ¶ 20, 144 6 N.M. 464, 188 P.3d 1215. 7 {8} “New Mexico has a strong public policy of freedom to contract that requires 8 enforcement of contracts unless they clearly contravene some law or some principle 9 of justice or rule of public morals.” Cent. Mkt., Ltd., Inc. v. Multi-Concept Hosp., 10 LLC, 2022-NMCA-021, ¶ 22, 508 P.3d 924 (alteration, omission, internal quotation 11 marks, and citation omitted). “It is clearly to the interest of the public that persons 12 should not be unnecessarily restricted in their freedom to make their own contracts, 13 and agreements therefore are not to be held void as being contrary to public policy, 14 unless they are clearly contrary to what the [L]egislature or judicial decision has 15 declared to be the public policy, or they manifestly tend to injure the public in some 16 way.” Berlangieri v. Running Elk Corp., 2002-NMCA-060, ¶ 11, 132 N.M. 332, 48 17 P.3d 70 (internal quotation marks and citation omitted). “Every statute is a 18 manifestation of some public policy.” State ex rel. Balderas v. ITT Educ. Servs., Inc., 19 2018-NMCA-044, ¶ 15, 421 P.3d 849 (internal quotation marks and citation 5 1 omitted). “We have recognized public policy violations where the terms of a contract 2 have been contrary to statutory provisions.” Id. ¶ 14. 3 {9} In Peavy, our Supreme Court articulated a two-step analysis used to evaluate 4 substantive unconscionability for potentially unreasonably one-sided contracts. 5 2020-NMSC-010, ¶ 20. First, “[t]he [district] court should look to the face of the 6 arbitration agreement to determine the legality and fairness of the contract terms 7 themselves.” Id. (internal quotation marks and citation omitted). “Second, if the 8 court determines the arbitration agreement is facially one-sided, the court should 9 allow the drafting party to present evidence that justifies the agreement is fair and 10 reasonable, such that enforcement of the agreement would not be substantively 11 unconscionable.” Id. ¶ 21. “The evidence need not show that the agreement is not 12 one-sided, but rather must justify that the agreement’s exceptions are fair and 13 reasonable.” Id. 14 {10} As a preliminary matter, we observe that the district court’s determination 15 below is predicated on an overly narrow view of the contract terms, which limited 16 analysis to the arbitration provision contained within paragraph sixteen of the 17 “Additional Terms” and did not consider the impact of the damages limitation on 18 the agreement to arbitrate. The district court’s order briefly references the Peavy 19 steps in erroneously deciding the contract is bilateral under step one, but still 20 determines that the agreement is not unconscionable under step two. Albeit, many 6 1 arbitration agreements are independent contracts unto themselves unlike the present 2 case where the arbitration provision is a clause within a broader contract, but that 3 does not mean that we do not evaluate the contract as a whole. See Campbell, 20024 NMCA-101, ¶ 15. Our Supreme Court has even looked to a separate, “appended” 5 employee handbook in evaluating the enforceability of related arbitration 6 agreements. Salazar v. Citadel Commc’ns Corp., 2004-NMSC-013, ¶¶ 1, 5, 135 7 N.M. 447, 90 P.3d 466. Considering all claims here are to be submitted to arbitration, 8 this damages limitation provision would logically be employed as a part of 9 arbitration. So when Plaintiff challenged the unconscionability of the damages 10 provision and argued that the unfairness rendered the arbitration agreement 11 unenforceable, these provisions must be considered in light of the entire contract. 12 Therefore, analysis for unconscionability in this case must contemplate the contract 13 as a whole, not merely the arbitration language in paragraph sixteen. See Campbell, 14 2002-NMCA-101, ¶ 15. Though we do not agree with the district court’s analysis 15 under the first step of Peavy, we still affirm the district court’s ruling on the 16 contract’s reasonableness and ultimate substantive unconscionability. See Cordova, 17 2009-NMSC-021, ¶ 18 (“Even if the issue had not been preserved below, it is 18 established law that our appellate courts will affirm a district court’s decision if it is 19 right for any reason, so long as the circumstances do not make it unfair to the 20 appellant to affirm.”). 7 1 {11} As Plaintiff challenges the substantive unconscionability of the contract, we 2 begin with the first step of the Peavy two-part analysis, concluding that the 3 challenged contract term—the damages provision—is facially one-sided. Looking 4 at the face of the document, the plain and unambiguous terms of this contract 5 disclaim any incidental, consequential, or punitive damages only on the dealer’s part. 6 The buyer of this contract receives no protection against such damages. From our 7 review of the briefing, the parties do not seem to contest this issue. There is no other 8 way to read these terms but to decide that the terms themselves are facially one-sided 9 and unilateral so we proceed to the second step. 10 {12} In the second step to the Peavy analysis, a court is to determine whether—in 11 spite of the one-sided nature of the agreement—the contract terms are still fair and 12 reasonable given the circumstances of the case. 2020-NMSC-010, ¶ 21. In briefing 13 to this Court, Plaintiff does not argue that disclaiming incidental or consequential 14 damages are unconscionable. Indeed, our Legislature permits disclaiming 15 consequential damages to commercial losses in contracts for sales of goods through 16 adoption of the Uniform Commercial Code, Article 2, Section 719. See NMSA 1978, 17 § 55-2-719(3) (1961) (“Consequential damages may be limited or excluded unless 18 the limitation or exclusion is unconscionable. Limitation of consequential damages 19 for injury to the person in the case of consumer goods is prima facie unconscionable 20 but limitation of damages where the loss is commercial is not.”). Moreover, neither 8 1 the Uniform Commercial Code nor our Legislature’s adopted version endorse the 2 enforcement of otherwise unconscionable contracts. See id.; NMSA 1978, § 55-23 302 (1961). Given that Plaintiff makes no contrary argument, we assume without 4 deciding that the one-sided limitation at issue that disallows Plaintiff’s recovery of 5 incidental or consequential damages is reasonable in this case regarding the sale of 6 a vehicle with alleged commercial losses. See § 55-2-719(3). We observe that such 7 may not be the case in a different contract or arbitration agreement, such as those 8 governing claims involving injuries to persons, but that is not the case before us. 9 {13} Here, Plaintiff focuses his argument against the district court’s finding of 10 reasonableness on the punitive damages limitation. By restricting punitive damages, 11 Plaintiff alleges that Defendants are restricting access to statutorily mandated treble 12 damages under the UPA provided by the Legislature. Our state precedent on 13 unconscionability disfavors enforcement of contracts that contravene a statute, 14 which would include removing an affirmatively granted remedy by the Legislature. 15 See Cent. Mkt., Ltd., 2022-NMCA-021, ¶ 22; ITT Educ. Servs., Inc., 2018-NMCA16 044, ¶ 14. We therefore look to the remedy granted by the Legislature that Plaintiff 17 alleges is being circumvented. Our Legislature enacted several provisions in the 18 UPA that allow for treble damages: 19 20 21 Where the trier of fact finds that the party charged with an unfair or deceptive trade practice or an unconscionable trade practice has willfully engaged in the trade practice, the court may award up to three 9 1 2 times actual damages or three hundred dollars ($300), whichever is greater, to the party complaining of the practice. 3 Section 57-12-10(B). Likewise, the UPA includes a damages provision specific to 4 misrepresentation of motor vehicles: 5 6 7 8 9 10 Notwithstanding the provisions of Subsection D of Section 57-12-10 . . . , [allowing for other remedies under common law or other statute] the award of three times actual damages as provided for in that section shall be in lieu of any award of punitive damages based only on those facts constituting the unfair or deceptive trade practice or unconscionable trade practice. 11 Section 57-12-6(E). 12 {14} Plaintiff argues that the contract term prohibiting the award of “punitive 13 damages” prohibits an arbitrator or a court from awarding statutory treble damages 14 granted by the Legislature in the UPA. Plaintiff bases his argument on Hale v. Basin 15 Motor Co., 1990-NMSC-068, ¶ 20, 110 N.M. 314, 795 P.2d 1006, in which our 16 Supreme Court held primarily that prevailing plaintiffs must choose between either 17 treble damages under the UPA or the common law-based punitive damages under 18 their misrepresentation and fraud claims. In reaching the conclusion that receiving 19 both damages would be double recovery, our Supreme Court stated, “Multiplication 20 of damages pursuant to statutory authority is a form of punitive damages.” Id. 21 Reasonably, treble damages are both “punitive” and “damages.” Nonetheless, the 22 contract term in the instant case does not disclaim damages that are punitive, it 10 1 disclaims “punitive damages.” In the case of the contract at issue, such is a 2 distinction with a difference. 3 {15} Defendant argues that our Supreme Court’s comments in Hale are more 4 nuanced than Plaintiff suggests. Defendant reiterates that Hale’s holding is that a 5 plaintiff entitled to both treble damages and punitive damages must choose between 6 them to avoid a double recovery. See id. ¶ 28. As indicated by its holding, Hale was 7 a case about determining whether the principles underlying the two kinds of damages 8 are sufficiently distinct such that receipt of both awards amounted to double 9 recovery. Id. The case before us asks whether there are any other distinctions of 10 note—including procedural mechanisms and their practical application by 11 litigants—that would sufficiently distinguish treble from punitive damages to make 12 treble damages recoverable where punitive damages are contractually barred. Our 13 Supreme Court’s observation that treble damages are a form of punitive damages 14 comes from a paragraph that otherwise focuses on double recovery. See id. ¶ 20. 15 Indeed, following the language on which Plaintiff focuses, the opinion states, 16 17 18 19 20 21 We agree with [the d]efendant that recovery of both statutory treble damages and punitive damages based upon the same conduct would be improper. As we read Section 57-12-10(D), the [L]egislature created a new statutory remedy in addition to those otherwise available, but did not suggest that a party would be entitled to multiple awards of damages arising out of the same conduct. 22 Id. The surrounding context in this paragraph is focused narrowly on the double 23 recovery issue. We are hesitant to expand this comment in scope drastically beyond 11 1 the context in which our Supreme Court discussed it. Moreover, in subsequent 2 portions of the opinion, the Court seemingly also approves of the defendant’s 3 contention that treble damages are a “new statutory remedy” that are distinct from 4 the previously available common law punitive damages. See id.; see also Akins v. 5 United Steel Workers of Am., AFL-CIO, CLC, Loc. 187, 2010-NMSC-031, ¶ 1, 148 6 N.M. 442, 237 P.3d 744 (“In virtually all claims sounding in tort, our common law 7 permits punitive damages where appropriate to punish outrageous conduct and to 8 deter similar conduct in the future.”). Hale holds that treble damages are a form of 9 punitive damages, but we do not consider Hale to mandate that treble damages are 10 merely a subset of punitive damages such that a contract addressing punitive 11 damages necessarily incorporates treble damages within the provision at issue. 12 {16} We likewise find it notable that the motor vehicle section of the UPA 13 specifically describes treble damages and punitive damages as mutually exclusive 14 alternatives. See § 57-12-6(E) (“[T]he award of three times actual damages as 15 provided for in that section shall be in lieu of any award of punitive damages.” 16 (emphasis added)). This Court has held, relying directly on Hale, that the UPA does 17 not contemplate the award of punitive damages beyond the treble damages 18 established by the statute. See McLelland v. United Wis. Life Ins. Co., 1999-NMCA19 055, ¶ 13, 127 N.M. 303, 980 P.2d 86 (“[T]o obtain punitive damages beyond those 20 permitted by the statutory treble-damages provision, the plaintiff must establish a 12 1 cause of action other than one under the UPA.”). This type of disjunctive treatment 2 by the Legislature indicates to us that these two types of damages are sufficiently 3 distinct concepts such that a broad term disclaiming punitive damages would not 4 inherently implicate UPA treble damages. Said differently, this contract is not 5 unconscionable because the only damages recovery the damages provision takes off 6 the table are common law punitive damages not granted by the Legislature, leaving 7 the statutory treble damages available to Plaintiff. 8 {17} We are further persuaded by Defendant’s observation that treble damages are 9 distinct from punitive damages because they are levied by the district court after a 10 finding of willfulness by the finder of fact, unlike punitive damages which are 11 determined and calculated by the finder of fact itself. The act of trebling damages is 12 a rote multiplication of the prevailing party’s actual damages performed by a judge 13 or arbitrator after a finding of willful engagement with a deceptive trade practice, 14 see § 57-12-10(B), in contrast to common law punitive damages which are 15 determined by a finder of fact based on a broader standard of malicious, willful, 16 reckless, wanton, fraudulent, or bad faith conduct, see UJI 13-1827 NMRA (defining 17 punitive damages). This difference further suggests to us that disclaimed punitive 18 damages do not function as well to bar treble damages. 19 {18} Insofar as the punitive damages contract term could be considered ambiguous, 20 relevant to our analysis are the canons of construction that courts should construe 13 1 both ambiguous contract terms and exculpatory clauses against their drafters. See 2 Heye, 2003-NMCA-138, ¶ 14; see also Berlangieri v. Running Elk Corp, 20033 NMSC-024, ¶ 28, 134 N.M. 341, 76 P.3d 1098 (“[E]xculpatory clauses are construed 4 strictly against the drafter.”). Defendant argues that we should read the contract term 5 narrowly, excluding only common law punitive damages and leaving treble damages 6 available to the nondrafting Plaintiff. When we interpret a contract “against” the 7 drafter, we interpret it in a narrow manner to protect the rights of the nondrafting 8 party. See Heye, 2003-NMCA-138, ¶ 14 (“We construe ambiguities in a contract 9 against the drafter to protect the rights of the party who did not draft it.”). We are 10 not inclined to interpret an ambiguous contract to give drafter defendants more 11 exculpatory protection. See id. It follows that these canons of interpretation also 12 suggest we should read the term “punitive” narrowly so as to protect Plaintiff’s right 13 to treble damages. 14 {19} Lastly, practicing attorneys seemingly use these two terms as distinct concepts 15 as evidenced by Plaintiff’s complaint in his request for relief. At the onset of 16 litigation, Plaintiff requested the following relief from the district court: 17 18 B. Actual and punitive damages, including consequential damages, for fraud; incidental and 19 20 C. Actual or statutory damages, including incidental consequential damages, trebled, for violations of the UPA; and 21 22 D. Actual and punitive damages, including consequential damages, for negligence. 14 incidental and 1 Plaintiff asked the court for punitive damages under the common law in points “B” 2 and “D,” and for trebled statutory damages under the UPA in point “C.” In a 3 practical, common sense approach, Plaintiff talks about the two kinds of damages as 4 distinct concepts. Plaintiff did not ask for punitive damages under the UPA. He 5 asked for punitive damages as to common law claims, and trebled statutory damages 6 for his claim under the UPA. Nothing about a bar on punitive damages would deprive 7 Plaintiff of what the Legislature provided under the UPA based on what he asked 8 for in his complaint. If Plaintiff makes this distinction himself in his complaint, we 9 struggle to see why we should not make the same distinction in reading the 10 underlying contract. 11 {20} The Legislature’s indication—congruent with the holding in Hale—that these 12 are two mutually exclusive kinds of damages arising from statutory and common 13 law sources respectively indicates to us that they are sufficiently distinct concepts 14 for purposes of the contract’s limitation on punitive damages. Therefore, we hold 15 that this contract that limits punitive damages does not bar the award of statutorily 16 created treble damages under the UPA. As such, Plaintiff’s contentions regarding 17 the contract’s substantive unconscionability on this basis are unavailing. Regarding 18 this contract and the arguments before us, exculpations of punitive, consequential, 19 and incidental damages are reasonable and fair under Peavy’s second step so long as 20 actual damages and statutory damages are in place. See 2020-NMSC-010, ¶¶ 20-22. 15 1 {21} Accordingly, we affirm the district court’s determination that the contract and 2 the arbitration provision contained within must be enforced, and therefore remand 3 with instructions to submit the case to arbitration. 4 {22} IT IS SO ORDERED. 5 6 _____________________________ J. MILES HANISEE, Judge 7 WE CONCUR: 8 _______________________________ 9 JACQUELINE R. MEDINA, Judge 10 _____________________________ 11 KATHERINE A. WRAY, Judge 16

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