DIANE BETTS V BUTTERWORTH HOSP
Annotate this Case
Download PDF
STATE OF MICHIGAN
COURT OF APPEALS
DIANE BETTS, SUSAN BRUNDAGE, NANCY
COMAN, PATRICIA DAIMLER, CAROL A.
DYKSTRA, ELLIE FERGUSON, LINDA
FRITZLER, ELAINE HAAGSMAN, ERA ANN
HARDY, JEANNE HEYS, DANA LEHMANN,
LISA MINCH, PAUL MORSE, JULIE DEJONGE,
a/k/a JULIE PRYSBY, LINDA RECKER,
KATHARIN E. RICHARDS, PETRA J. ROTZELL,
SHERYL ROWLAND, KATHY TEN HAAF,
WILLIAM TERRY, KAREN WHEELER, and
LINDA ZAHRN,
UNPUBLISHED
December 17, 1999
Plaintiffs-Appellees,
v
No. 209497
Kent Circuit Court
LC No. 97-010026 CZ
BUTTERWORTH HOSPITAL,
Defendant-Appellant.
Before: Hood, P.J., and Holbrook, Jr., and Fitzgerald, JJ.
PER CURIAM.
Defendant appeals, by leave granted, from an opinion and order denying its motion for summary
disposition. We reverse and remand.
In June 1987, defendant created the “Staff Relations Policy” in an attempt to increase weekend
nurse staffing by offering a flexible compensation package to registered nurses. Specifically, the policy
provided that nurses would work twenty-four hours, fifty weekends per year. Policy participants would
be compensated with forty hours of pay in exchange for working twenty-four hours between 3:00 p.m.
Friday to 7:00 a.m. Monday. 1 This policy was merely a six-month pilot program to evaluate the
effectiveness of the program’s recruitment and staffing efforts. The policy also provided, in relevant
part:
9. If the plan is terminated by the hospital, current staff may remain on the plan.
-1
***
This policy is subject to change by hospital management without prior notification.
Defendant’s policy was extended past the six-month pilot period and was revised on numerous
occasions. On March 3, 1989, the policy was extended to staff members other than registered nurses.
This revision also provided that participants were entitled to funeral leave pay, pension pay, and charge
pay, benefits which were previously unavailable. This revision also omitted the language which allowed
defendant to change the policy without prior notice, but continued to provide that current staff could
remain on the plan if it was terminated by defendant. On February 1, 1990, the policy was revised to
extend the job classifications which could be included in the weekend staffing policy. However, this
policy removed the language which allowed current staff members to remain on the “plan” in the event it
was terminated by defendant.
In July 1993, participants in the weekend staff policy were given notice that there would be
modifications to the program in an attempt to reduce costs. Effective September 1, 1993, weekend
staff were given the option of working twenty-four hours on the weekend while being paid for thirty-six
hours or work twenty-eight hours, twenty-four on the weekend and four additional hours “as
negotiated,” and receive forty hours of pay. In July 1995, the program was revised again. This revision
provided that staff would work forty-eight weekend hours in a two-week pay period and receive sixty
four hours of pay or work fifty-six weekend hours in a two-week pay period and receive seventy-two
hours of pay. Further revisions occurred in July 1996, which provided that employees would be paid
forty-eight hours of pay for working forty-eight hours per pay period. However, a twenty-one percent
premium was placed on the hours worked, that is, an additional twenty-one percent of hourly wage was
provided for each hour worked on the weekend.2
Despite the numerous revisions which had been made to defendant’s weekend staffing policy,
plaintiffs, members of the weekend staffing program, filed suit alleging breach of contract, improper
unilateral modification, fraudulent and innocent misrepresentation, and promissory estoppel.
Specifically, and importantly, plaintiffs acknowledged that they were at-will employees of defendant.
However, they alleged that defendant’s modifications to the original plan constituted a breach of
contract where defendant had promised that plaintiffs would be able to remain on the original plan.
Defendant moved for summary disposition of plaintiffs’ complaint pursuant to MCR 2.116(C)(8). The
trial court denied defendant’s motion for summary disposition, holding that factual issues precluded
summary disposition.
Defendant moved for summary disposition pursuant to MCR 2.116(C)(8). However,
defendant submitted documentary evidence in support of its motion. MCR 2.116(G)(5) provides that
the trial court may not consider documentary evidence when considering summary disposition motions
brought pursuant to MCR 2.116(C)(8). However, it is apparent from the opinion and order denying
defendant’s motion for summary disposition that the trial court examined the weekend staffing policies
attached to defendant’s motion. When a party brings a summary disposition motion under the wrong
subrule, the trial court may proceed under the appropriate subrule as long as neither party is misled.
Blair v Checker Cab Co, 219 Mich App 667, 670-671; 558 NW2d 439 (1996). Plaintiffs cannot
-2
argue that defendant’s motion, brought pursuant to MCR 2.116(C)(8), misled them because they also
filed documentary evidence in opposition to defendant’s motion for summary disposition. Furthermore,
while the trial court did not specify the basis upon which summary disposition was denied, the trial court
held that summary disposition was denied because of the numerous factual issues which were not yet
resolved. Because all parties submitted documents in addition to their pleadings, we will discuss the trial
court’s opinion and order under MCR 2.116(C)(10). Hughes v PMG Building, Inc, 227 Mich App
1, 4 n 2; 574 NW2d 691 (1997). We review summary disposition decisions de novo to determine
whether the prevailing party was entitled to judgment as a matter of law. Id.
Defendant first argues that the trial court erred in denying summary disposition of plaintiff’s
breach of contract claim. We agree. Defendant argues that its weekend staffing “policy” could be
modified without plaintiffs’ consent and did not create contract rights, while plaintiffs argue that the
modifications were not permissible without the assent of plaintiffs who did not agree to the modifications
in compensation. In Toussaint v Blue Cross & Blue Shield of Michigan, 408 Mich 579, 614-615;
292 NW2d 880 (1980), the Supreme Court held that “employer statements of policy . . . can give rise
to contractual rights in employees without evidence that the parties mutually agreed that the policy
statements would create contractual rights in the employee . . . .”
However, in In re Certified Question, 432 Mich 438, 441; 443 NW2d 112 (1989), the
plaintiff was discharged after thirteen years of employment with the defendant due to poor job
performance. The plaintiff filed suit alleging that company policy provided that employment would not
be terminated without just cause. However, prior to the plaintiff’s discharge, the defendant modified its
personnel policy to provide that employment was at-will. Id. at 442. The Supreme Court held that
where “contractual rights” arise outside of normal contract principles, it is inappropriate to apply strict
rules of contractual modification. Id. at 447-448. Furthermore, the Supreme Court rejected the
contention that personnel policies could not be revoked absent an express reservation:
It is one thing to expect that a discharge-for-cause policy will be uniformly
applied while it is in effect; it is quite a different proposition to expect that such a
personnel policy, having no fixed duration, will be immutable unless the right to revoke
the policy was expressly reserved. The very definition of “policy” negates a legitimate
expectation of permanence. “Policy” is defined as “a definite course or method of
action selected (as by a government, institution, group, or individual) from among
alternatives and in the light of given conditions to guide and usu(ally) determine present
and future decisions; . . . a projected program consisting of desired objectives and the
means to achieve them . . . .” Webster’s Third New International Dictionary,
Unabridged Edition (1964). In other words, a “policy” is commonly understood to
be a flexible framework for operational guidance, not a perpetually binding contractual
obligation. In the modern economic climate, the operating policies of a business
enterprise must be adaptable and responsive to change. [Id. at 455-456.]
The Supreme Court held that employers may unilaterally change written policies, even though the right
to make such a change was not expressly reserved from the outset, provided that affected employees
-3
were given reasonable notice of the policy change. Id. at 457. The Court noted that a contrary holding
would tie employers to “anachronistic policies in perpetuity.” Id. at 456.
In the present case, defendant created the staffing program in an attempt to remedy inadequate
weekend staffing of nurses by creating a flexible compensation choice. In April 1993, defendant invited
plaintiffs to attend various meetings concerning the status of the weekend staffing program. In June
1993, defendant advised plaintiffs that it remained committed to the weekend staffing program,
however, the program had to be reviewed to justify the costs/benefits. On July 2, 1993, defendant
advised plaintiffs that the program would be modified effective September 1, 1993. The modifications
afforded individual participants i the plan the option of working twenty-four hours with payment for
n
thirty-six hours or working twenty-eight hours with payment of forty hours. Defendant’s unilateral
modification of the weekend staffing program with reasonable notice to the participants was proper. In
re Certified Questions, supra. Reasonable notice of subsequent modifications was also given. Any
holding to the contrary would interfere with defendant’s management decisions and its need to modify
policies in response to changing economic circumstances. Dumas v Auto Club Ins Ass’n, 437 Mich
521, 532; 473 NW2d 652 (1991).3
Plaintiffs argue that the policy created a contract and any subsequent modifications were
ineffective without their consent. We disagree. Contract construction is a question of law, Meagher v
Wayne State University, 222 Mich App 700, 721; 565 NW2d 401 (1997), which we review de
novo. State Farm Fire & Casualty Co v Couvier, 227 Mich App 271, 273; 575 NW2d 331
(1998). The essential elements of a contract are: parties competent to contract, a proper subject
matter, legal consideration, mutuality of agreement, and mutuality of obligation. Mallory v City of
Detroit, 181 Mich App 121, 127; 449 NW2d 115 (1989). Specifically, plaintiffs contend that there
was an “agreement” that defendant would not modify the “plan,” and plaintiffs did not consent to any
modification. However, enforceability of personnel policies is not contingent upon negotiations or a
meeting of the minds. Bullock v Automobile Club of Michigan, 432 Mich 472, 480; 444 NW2d 114
(1989). Rather, enforcement of a policy manual is recognized as an obligation distinct from and
independent of contract analysis. Id. Defendant’s revisions to the original policy constitute unilateral
modifications, not an offer to modify compensation. Id. at 483. Accordingly, the trial court erred in
denying plaintiff’s motion for summary disposition of the breach of contract claim.
Even if we could conclude that the policy revisions constituted a contract, plaintiffs are not
entitled to their requested relief. Where parties adopt a mode of performing their contract different from
its strict terms or mutually relax its terms by adopting a loose mode of executing it, neither party can
return to the past and insist upon a breach because the agreement was not fulfilled according to its letter.
Goldblum v United Automobile, Aircraft & Agricultural Implement Workers, 319 Mich 30, 37; 29
NW2d 310 (1947). In the present case, plaintiffs did not object to numerous revisions to the weekend
program.4 Accordingly, plaintiffs are precluded from insisting upon a return to the original terms of the
program. Id.
Defendant next argues that the trial court erred in denying its motion for summary disposition of
the fraudulent and innocent misrepresentation claim. We agree. To establish a cause of action for fraud
or misrepresentation, a plaintiff must demonstrate: (1) that the defendant made a material representation,
-4
(2) that the representation was false, (3) that when the defendant made the representation its falsity was
known to the defendant or made recklessly without knowledge of its truth or falsity, (4) that the
defendant made it with the intent that the plaintiff would act on it, (5) that the plaintiff acted in reliance on
it, and (6) that the plaintiff was injured. Eerdmans v Maki, 226 Mich App 360, 366; 573 NW2d 329
(1997). This action must be premised upon a statement relating to a past or an existing fact. Id. Future
promises cannot constitute actionable fraud. Id. Defendant’s alleged promise, that the program would
not change to original plan participants, refers to future events and is not actionable. The trial court
erred in denying summary disposition of this claim.
Defendant next argues that the trial court erred in denying summary disposition of the claim of
promissory estoppel. We agree. Plaintiffs’ resignation from their prior positions to enter the weekend
staffing program is insufficient consideration to support a promissory estoppel claim. Meerman v
Murco, Inc, 205 Mich App 610, 616; 517 NW2d 832 (1994); Marrero v McDonnell Douglas
Capital Corp, 200 Mich App 438, 442-443; 505 NW2d 275 (1993). Hence, we reverse the trial
court’s denial of summary disposition and remand for entry of judgment in favor of defendant.
Reversed and remanded for entry of judgment in favor of defendant. We do not retain
jurisdiction.5
/s/ Harold Hood
/s/ Donald E. Holbrook, Jr.
/s/ E. Thomas Fitzgerald
1
The policy also provided that staff would not be eligible for earned time off, holiday and shift
differential, personal illness bank, pension plan, and life insurance. However, the following benefits were
included: tuition assistance, health and dental insurance, social security, workers’ compensation,
parking, meal subsidy, breaks, merit increases, seniority bonus, and eighty hours paid vacation.
2
The revisions also modified the benefit availability given to staff members. For example, the February
1, 1996 revision provided that staff would be given pension pay, holiday pay, shift differential,
compassionate pay, and short term disability. However, the parties have not challenged the sufficiency
and the adequacy of the consideration for any alleged contract, accordingly, we will not address it.
3
We acknowledge that there was no majority with respect to the reasoning for the holding in Dumas,
supra. However, our citation to dicta which we find persuasive is not prohibited. Dykstra v Dep’t of
Transportation, 208 Mich App 390, 391; 528 NW2d 754 (1995).
4
For example, in March 1989, the program was revised to provide an additional benefit of pension pay
to nurses, although it was a benefit which was expressly excluded from prior versions. Plaintiffs did not
object to the inclusion of additional benefits or the reduction in compensation in 1993, 1995, and 1996.
Only after these numerous revisions did plaintiffs insist upon a return to the original term of
compensation be reinstated. Plaintiffs have not requested that additional benefits received in
subsequent revisions be returned to defendant.
-5
5
The trial court also held that plaintiffs’ claim for “improper unilateral modification” was duplicative of
the claim for breach of contract and ordered the claim stricken. Plaintiffs have not filed a cross-appeal
challenging this ruling, therefore, we need not address it on appeal.
-6
Some case metadata and case summaries were written with the help of AI, which can produce inaccuracies. You should read the full case before relying on it for legal research purposes.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.