Michael Dasher v. RBC Bank (USA), No. 13-12082 (11th Cir. 2022)

Annotate this Case

This opinion or order relates to an opinion or order originally issued on February 10, 2015.

Download PDF
USCA11 Case: 20-13367 Date Filed: 02/16/2022 Page: 1 of 15 [DO NOT PUBLISH] In the United States Court of Appeals For the Eleventh Circuit ____________________ No. 20-13367 ____________________ In Re: 1:09-md-02036-JLK CHECKING ACCOUNT OVERDRAFT LITIGATION __________________________________________________ MICHAEL DASHER, 1:10-cv-22190-JLK Plaintiff-Appellee, STEPHANIE AVERY, Interested Party-Appellant, versus RBC BANK (USA), d.b.a. RBC Bank, Defendant-Appellee. USCA11 Case: 20-13367 2 Date Filed: 02/16/2022 Page: 2 of 15 Opinion of the Court 20-13367 ____________________ Appeal from the United States District Court for the Southern District of Florida D.C. Docket Nos. 1:09-md-02036-JLK, 1:10-cv-22190-JLK ____________________ Before JORDAN, NEWSOM, Circuit Judges, and BURKE,* District Judge. BURKE, District Judge: Stephanie Avery appeals the district court’s certification of a class and the approval of a settlement with PNC Bank. Avery contends that the court abused its discretion by finding that the settlement class’s representative, Michael Dasher, adequately represented her (and her proposed subclass’s) interests and that the settlement class’s claims were typical of hers (and her proposed subclass’s). After careful review, and with the benefit of oral argument, we affirm the district court’s rulings. I. Background This matter is the latest appeal spurred from RBC Bank’s alleged improper assessment and collection of overdraft fees. This practice, known as “high-to-low posting,” occurs when financial The Honorable Liles C. Burke, United States District Judge for the Northern District of Alabama, sitting by designation. * USCA11 Case: 20-13367 20-13367 Date Filed: 02/16/2022 Opinion of the Court Page: 3 of 15 3 institutions restructure their customers’ debit transactions by placing more costly transactions on their accounts before less costly ones. Restructuring transactions this way makes it more likely that a customer’s account balance will drop below $0.00 so that the financial institution can charge overdraft fees against every transaction posted after the account balance drops to nothing. Avery is one of several thousand customers allegedly harmed by RBC’s scheme. Dasher and Avery’s consolidated class actions are before this Court following settlement and class certification in the District Court for the Southern District of Florida. Dasher filed his action in that court on July 2, 2010. Avery filed in North Carolina state court one week later. The cases were consolidated into MDL 2036 in the Southern District of Florida in 2010 and 2011, respectively. This Court has twice decided matters concerning Dasher’s class action due to its factual peculiarities. This matter is now before the Court a third time. Back in 2008, Dasher was simply an RBC customer. His account agreement with RBC—at that time— contained an arbitration clause that covered overdraft fee disputes. See Dasher v. RBC Bank (USA) (Dasher I), 645 F.3d 1111, 1113–14 (11th Cir. 2014). However, when RBC merged with PNC Bank in 2012–and after Dasher had filed suit against RBC– PNC issued Dasher a new account agreement that didn’t contain an arbitration clause. Id. at 1114. USCA11 Case: 20-13367 4 Date Filed: 02/16/2022 Opinion of the Court Page: 4 of 15 20-13367 PNC moved to compel Dasher to arbitrate his claims after it merged with RBC. The district court denied that motion in 2013. Almost immediately after the district court issued that ruling, PNC issued its customers an amended agreement that contained an arbitration provision. See Dasher v. RBC Bank (USA) (Dasher II), 882 F.3d 1017, 1019 (11th Cir. 2018). Those provisions took effect on February 1, 2013. Id. That agreement also provided that account holders accepted the new terms if they failed to optout and continued using their accounts. Id. In February 2014, this Court held that the 2012 PNC agreement without an arbitration clause superseded the 2008 RBC agreement that had required Dasher and plaintiffs like him to arbitrate his claims. Dasher I, 645 F.3d at 1127. Nine months after that decision, PNC moved to compel Dasher to arbitrate his claims based on the February 2013 amended agreement. See Dasher II, 882 F.3d at 1020. The district court denied that motion. In February of 2018, this Court affirmed the district court’s denial concluding there was no meeting of the minds between Dasher and PNC on the February 2013 amended customer agreement. This was because PNC communicated the amendment directly to Dasher while he was represented by counsel and actively engaged in litigation against PNC “forcefully and consistently resisting arbitration.” Dasher II, 882 F.3d at 1021. By 2014, class counsel recognized that some plaintiffs would likely be subject to the February 2013 arbitration clause and class-action waiver. Customers who held RBC accounts that USCA11 Case: 20-13367 20-13367 Date Filed: 02/16/2022 Opinion of the Court Page: 5 of 15 5 were converted into PNC accounts but closed their accounts before February 1, 2013, likely couldn’t be compelled to arbitrate given Dasher I’s reasoning. Customers who kept their accounts after February 1, 2013, likely could be compelled to arbitrate. So, plaintiffs’ amended complaint proposed subclasses based on the likelihood that members of each subclass could be compelled to arbitrate. The proposed “Avery National Class” would include RBC customers who incurred allegedly improper overdraft fees, became PNC customers, and closed their accounts before February 1, 2013. The proposed “Dasher National Class” would include the customers whose accounts remained open after February 1, 2013. According to plaintiffs’ expert, the “Avery class” would include about 17,412 class members, while the “Dasher class” would include the remainder of the 152,000 accounts that were affected by RBC’s overdraft practices. Settlement discussions began in 2018; Dasher’s counsel was lead counsel. The district court preliminarily approved a settlement agreement certifying a single settlement class. The court granted conditional certification in accordance with Rule 23(b), finding that “based on the record before [it], the predominance requirement [was] satisfied here for settlement purposes because common questions present[ed] a significant aspect of the case and [could] be resolved for all Settlement Class members in a single common judgment.” The class would include “[a]ll holders of an RBC Account who, from October 10, 2007 through March 1, 2012, incurred one or more overdraft fees as a result of RBC’s USCA11 Case: 20-13367 6 Date Filed: 02/16/2022 Opinion of the Court Page: 6 of 15 20-13367 High-to-Low Posting.” PNC would pay $7.5 million in exchange for plaintiffs’ release of all claims. Class members would receive a pro rata distribution based on the number of overdraft fees charged due to high-to-low posting. Dasher was the proposed class representative. Avery was not a party to the settlement agreement. Avery objected to the settlement and class certification in accordance with Federal Rule of Civil Procedure 23(a). She argued that (1) the putative Avery subclass hadn’t been “adequately and fairly represented as required by Rule 23(a)(4)” because their interests, as plaintiffs not subject to arbitration or a class-action waiver, were opposed to the Dasher subclass’s interests; and (2) Dasher did not meet Rule 23(a)(3)’s typicality requirement. The district court overruled Avery’s objections, certified a Rule 23(b)(3) class, and granted final approval to the settlement. The court reasoned that no typicality or adequacy problem existed after RBC “waive[d] its arbitration defense for settlement purposes.” On typicality, the court found that “everyone was subjected to the same practice and suffered the same type of injury,” and typicality “does not require identical claims or defenses.” On adequacy, the court found that Dasher’s interests were “coextensive with” the settlement class’s interests, and that only a “fundamental conflict” between the “economic interests and objectives” of the class representatives and the unnamed class members would defeat adequacy. USCA11 Case: 20-13367 20-13367 II. Date Filed: 02/16/2022 Opinion of the Court Page: 7 of 15 7 Standard of Review This Court reviews a district court’s class-certification rulings and settlement approvals for abuse of discretion. In re Equifax Inc. Customer Data Sec. Breach Litig., 999 F.3d at 1273, 1275 (11th Cir. 2021). “[W]hether, in reviewing the record de novo, we would certify the class is of no consequence.” Hines v. Widnall, 334 F.3d 1253, 1257 (11th Cir. 2003) (citing Shroder v. Suburban Coastal Corp., 729 F.2d 1371, 1374 (11th Cir. 1984)). The district court is permitted a “range of choice” when determining the appropriateness of certification. Hines, 334 F.3d at 1257. And as long the district court didn’t apply an incorrect legal standard, follow improper procedures when reaching its decision, or make clearly erroneous findings of fact, this Court won’t find an abuse of discretion. Johnson v. NPAS Solutions, LLC, 975 F.3d 1244, 1251 n.2 (11th Cir. 2020) (quoting Fitzpatrick v. Gen. Mills, Inc., 635 F.3d 1279, 1282 (11th Cir. 2011)). III. Discussion Rule 23 sets forth several requirements that a class action must meet prior to certification. “First, all four requirements in Rule 23(a) must be satisfied[.]” In re Equifax, 999 F.3d at 1274. Those requirements are: (1) the class must be so numerous that joinder of all members is impracticable (numerosity); (2) there are questions of law or fact common to the class (commonality); (3) the claims or defenses of the representative parties are typical of USCA11 Case: 20-13367 8 Date Filed: 02/16/2022 Opinion of the Court Page: 8 of 15 20-13367 the claims or defenses of the class (typicality); and (4) the representative parties will fairly and adequately protect the interests of the class (adequacy). See id. To satisfy Rule 23(a)(3)’s typicality requirement, there must be a “nexus between the class representative’s claims or defenses and the common questions of fact or law which unite the class.” Kornberg v. Carnival Cruise Lines, Inc., 741 F.2d 1332, 1337 (11th Cir. 1984). “A sufficient nexus is established if the claims or defenses of the class and the class representative arise from the same event or pattern or practice and are based on the same legal theory.” Id. Typicality “does not require identical claims or defenses,” and factual variations will render a class representative’s claim atypical only if the representative’s position differs “markedly” from other class members. Id. Neither a difference in the amount of damages suffered by the class representative and class members nor the fact that the defendant may have a stronger defense against some class members renders a class representative atypical. Id. Rather, the named plaintiffs’ claims must share “the same essential characteristics as the claims of the class at large.” Cooper v. Southern Co., 390 F.3d 695, 714 (11th Cir. 2004). When assessing the adequacy requirement captured in Fed. R. Civ. P. 23(a)(4), we must ask: “(1) whether any substantial conflicts of interest exist between the representatives and the class; and (2) whether the representative will adequately prosecute the action.” Equifax, 999 F.3d at 1275 (quoting Valley Drug Co. v. Geneva Pharms., LLC, 350 F.3d 1181, 1189 (11th Cir. 2003)). USCA11 Case: 20-13367 20-13367 Date Filed: 02/16/2022 Opinion of the Court Page: 9 of 15 9 A class action must satisfy one of Rule 23(b)’s three parts. Id. at 1275. For purposes of this action, Rule 23(b)(3) requires that “questions of law or fact common to class members predominate over any questions affecting only individual members, and that a class action is superior to other available methods for fairly and efficiently adjudicating the controversy.” A fundamental conflict precluding class certification exists “where some party members claim to have been harmed by the same conduct that benefitted other members of the class,” where “class members have opposing interests[,] or where the economic interests and objectives of the named representatives differ significantly from the economic interests and objectives of unnamed class members.” Equifax, 999 F.3d at 1275 (cleaned up). This Court has found no fundamental conflict of interest precluding certification where the plaintiffs’ claims arose out of the same unifying event and each sought redress for the same type of injury, some claim variations notwithstanding. Id. at 1275–76. A. RBC’s arbitration waiver didn’t cure the adequacy or typicality issues presented. The district court found, and Dasher contends, that Rule 23’s adequacy and typicality requirements were met because RBC waived its right to arbitrate. The argument is that because RBC didn’t assert an arbitration defense to settle the case, the differences among the plaintiffs concerning the applicability of that defense are moot. We’re unpersuaded. USCA11 Case: 20-13367 10 Date Filed: 02/16/2022 Opinion of the Court Page: 10 of 15 20-13367 A court assessing the adequacy of class representation must determine whether an intra-class conflict existed prior to and independent of the settlement agreement. See Amchem Prods., Inc. v. Windsor, 521 U.S. 591, 626 (1997) (holding that Rule 23(a)(4)’s adequacy inquiry requires a “structural assurance of fair and adequate representation” when class members have conflicts of interest). If subgroups have adverse interests, “the members of each cannot be bound to a settlement except by consents given by those who understand that their role is to represent solely the members of their respective subgroups.” Id. (quoting In re Joint E. and S. Dist. Asbestos Litig., 982 F.2d 721, 742–43 (2d Cir. 1992)). In a later case, the Court repeatedly cited Amchem and held that conflicts of interest among class members cannot be ignored even if “the settlement makes no disparate allocation of resources as between the conflicting classes.” Ortiz v. Fibreboard Corp., 527 U.S. 815, 858 (1999). Such is the case here with respect to the approved settlement. RBC’s waiver of its arbitration defense for settlement purposes didn’t cure the conflicts that may have existed among class members before they sat down to negotiate. As noted throughout this opinion, the Avery subclass contended–regardless of that conditional waiver–that a fundamental conflict remained due to the valuations of their respective claims as opposed to the Dasher subclasses’ claims. USCA11 Case: 20-13367 20-13367 Date Filed: 02/16/2022 Opinion of the Court Page: 11 of 15 11 B. The district court didn’t abuse its discretion: it’s not clear that the proposed subclasses have a fundamental conflict related to the specific issues in controversy. Avery and her subclass contend that a fundamental conflict existed between the Dasher and Avery subclasses because the Avery subclass’s claims were worth more as they weren’t subject to an arbitration defense and class-action waiver, while Dasher’s were. Two cases seem to support Avery’s inadequate representation position. In Amchem, the Court found class certification in accordance with Rule 23(b)(3) inappropriate because the class plaintiffs had suffered different injuries. The class included members who’d already suffered asbestos-related injuries and those who were merely exposed to it and were awaiting the consequences of that exposure. The Court found this difference constituted a fundamental conflict because the plaintiffs suffered diametrically different injuries which demanded different compensation structures: some plaintiffs wanted immediate compensation while others wanted payment in the future. Amchem, 521 U.S. at 626. The Court found the class in the second case, Ortiz, suffered from the same defect plaguing the Amchem class: they hadn’t received adequate representation because the class was composed of plaintiffs who’d already suffered asbestos-related injuries and those who were awaiting the consequences of their exposure. Ortiz, 527 U.S. at 856. Thus, their different injuries creat- USCA11 Case: 20-13367 12 Date Filed: 02/16/2022 Opinion of the Court Page: 12 of 15 20-13367 ed a conflict over whether to prioritize “generous immediate payments” (as the currently injured wanted) or “an ample, inflation-protected fund for the future” (as the exposure-only plaintiffs wanted). Id. (quoting Amchem, 521 U.S. at 626). Id. The Ortiz Court also found it significant that some plaintiffs had more valuable claims than others based on the availability of insurance proceeds. Id. at 857. While Amchem and Ortiz lend some support to Avery’s position, they don’t demand a finding that the district court abused its discretion. This is so for two reasons. First, the Dasher and Avery classes suffered identical injuries: they allege harm based on RBC’s alleged high-to-low restructuring practices. And both seek compensation based on those injuries. Thus, unlike the Ortiz and Amchem classes, the Dasher and Avery classes haven’t suffered different injuries and don’t seek redress for those different injuries. See Equifax, 999 F.3d at 1277. Second, we aren’t convinced that Amchem or Ortiz created a bright-line rule requiring separate representation in all cases where claims have different likely settlement values. Instead, it appears–particularly in Ortiz–that the Court’s analysis was factintensive. This is supported by the Court’s decision that decertification was appropriate based on “[those] two instances of conflict” present in that case. Ortiz 527 U.S. at 857. Without a clear rule on this matter, we won’t conclude that the district court ap- USCA11 Case: 20-13367 20-13367 Date Filed: 02/16/2022 Opinion of the Court Page: 13 of 15 13 plied an incorrect legal standard. See Johnson, 975 F.3d at 1251 n.2. Considering the district court didn’t commit legal error, we must determine whether its decision to certify a single class was within its permissible “range of choice.” Hines, 334 F.3d at 1257. It was. The district court could reasonably conclude that any difference in the value of the plaintiffs’ claims was too speculative or too small to create a fundamental conflict of interest. The district court endorsed another court’s reasoning that “any assessment of how the lack of mandatory arbitration might influence a different settlement in this or any other case is unduly speculative.” The court further questioned whether “RBC would have settled with some but not all of the RBC Account Holders.” Unlike Ortiz, where the Court could be certain that the defendant’s insurance expired in 1959—rendering some claims more valuable than others—the factors cited by the district court lead to more uncertainty about whether and to what extent some plaintiffs’ claims were more valuable than others. Even if we assume, as Avery has argued, that class actions where arbitration isn’t invoked settle, on average, for 46% of damages compared to 20% where arbitration is invoked, the court could reasonably find that the likely difference in value in this case insufficient to create a fundamental conflict. And, as other cases show, litigants like Avery who are arguably not subject to an arbitration provision are willing to settle for much less than 46% of damages sustained. USCA11 Case: 20-13367 14 Date Filed: 02/16/2022 Opinion of the Court Page: 14 of 15 20-13367 See In re Checking Acct. Overdraft Litig., 830 F. Supp. 2d 1330, 1336, 1346, 1348 (S.D. Fla. 2011). In sum, the district court didn’t abuse its discretion by finding that single-class representation was fair and adequate. There’s enough uncertainty about the difference in the value of the plaintiffs’ claims that the district court could find dispositive the fact that the plaintiffs were all injured in the same way by the same conduct and had an overriding shared interest in obtaining the largest cash settlement possible. C. The district court didn’t abuse its discretion by finding Dasher’s claims were typical of those of the class. Avery contends that Dasher lacks the typicality needed for Rule 23(a)(3) because he has a unique defense to arbitration: he’s not subject to PNC’s 2013 amended agreement, so he can't be compelled to arbitrate and lacks standing to assert defenses to arbitration on behalf of class members who'd be subject to the 2013 amendment. We disagree. This Court broadly construes Rule 23(a)(3)’s typicality requirement. And, in accordance with that broad construction, we can’t conclude that the district court abused its discretion. Dasher, like all class members, was “subjected to the same practice and suffered the same type of injury”: RBC’s high-to-low posting resulting in excessive overdraft fees. Thus, Dasher’s claims arise from the same “pattern or practice” and are based on the same legal theory as the rest of the class. Kornberg, 741 F.2d at 1337. USCA11 Case: 20-13367 20-13367 Date Filed: 02/16/2022 Opinion of the Court Page: 15 of 15 15 Even if an arbitration defense would be dispositive as to most class members if they attempted to sue individually, there is still a “sufficient nexus” under Kornberg between Dasher’s claims and the class’s claims to render Dasher typical under Rule 23(a)(3). 1 AFFIRMED. The district court approved a $10,000 incentive award for Dasher. Although this Court held in Johnson v. NPAS Solutions, LLC, 975 F.3d 1244 (11th Cir. 2020), that such awards are unlawful, Avery neither objected to Dasher’s award before the district court nor properly presented to us any argument that Dasher’s award was invalid. Accordingly, we decline to vacate the award. See United States v. Willis, 649 F.3d 1248, 1254 (11th Cir. 2011) (“A party seeking to raise a claim or issue on appeal must plainly and prominently so indicate. . . . Where a party fails to abide by this simple requirement, he has waived his right to have the court consider that argument.”). 1

Some case metadata and case summaries were written with the help of AI, which can produce inaccuracies. You should read the full case before relying on it for legal research purposes.

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.