Fuentes v. Empire Nissan, Inc.
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Plaintiff signed an arbitration agreement with Empire Nissan, Inc. Nissan fired Fuentes, she sued, and Nissan moved to compel arbitration. The trial court found the arbitration agreement unconscionable and denied the motion.
The Second Appellate District reversed and directed the trial court to compel arbitration, holding that this contract lacks substantive unconscionability. The court explained that Plaintiff must show both procedural and substantive unconscionability to establish the defense. These two elements need not be present to the same degree. Rather we evaluate them on a sliding scale. The more substantively oppressive the contract terms, the less evidence of procedural unconscionability is required to conclude that the contract is unenforceable. Conversely, the more deceptive or coercive the bargaining tactics employed, the less substantive unfairness is required. The court explained that tiny and unreadable print indeed is a problem, but is a problem of procedural unconscionability. Accordingly, the court explained that it cannot double count it as a problem of substantive unconscionability.
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