2025 Utah Code
Title 13 - Commerce and Trade
Chapter 54 - Ticket Website Sales Act
Part 2 - Requirements and Prohibited Practices
Section 203 - Resale refund requirements.

Universal Citation:
UT Code § 13-54-203 (2025)
Learn more This media-neutral citation is based on the American Association of Law Libraries Universal Citation Guide and is not necessarily the official citation.
Effective 5/3/2023
13-54-203. Resale refund requirements.
A primary ticket seller or reseller from which a consumer purchases a ticket shall guarantee a full refund, including handling fees, if:
  • (1) the event for which the primary ticket seller or reseller sold the ticket is canceled;
  • (2) the ticket does not grant the purchaser admission to the event;
  • (3) the ticket is counterfeit; or
  • (4) the ticket fails to conform to the description that the primary ticket seller or reseller advertised to the purchaser.


Enacted by Chapter 251, 2023 General Session
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