2011 Utah Code
Title 10 Utah Municipal Code
Chapter 18 Municipal Cable Television and Public Telecommunications Services Act
Section 305 Quality of service standards.

10-18-305. Quality of service standards.
(1) A municipality that provides a cable television service or a public telecommunications service shall adopt an ordinance governing the quality of service the municipality shall provide to its subscribers.
(2) The ordinance required by Subsection (1) shall:
(a) be competitively neutral; and
(b) contain standards that are substantially similar to the standards imposed on private providers operating within the geographic boundaries of the municipality under:
(i) the Cable Communications Policy Act of 1984, 47 U.S.C. 521, et seq.;
(ii) the Telecommunications Act of 1996, Pub. L. 104-104;
(iii) Title 54, Public Utilities;
(iv) regulations issued by the Federal Communications Commission under the statutes listed in Subsections (2)(b)(i) and (ii); and
(v) rules made by the Public Service Commission of Utah under Title 54, Public Utilities.