2021 Texas Statutes
Occupations Code
Title 4 - Professions Related to Animals
Chapter 801 - Veterinarians
Subchapter E. Public Access and Information; Complaint Procedures
Section 801.205. General Rules Regarding Complaint Investigation and Disposition

(1) distinguish between categories of complaints;

(2) ensure that complaints are not dismissed without appropriate consideration;

(3) require that the board be advised of a complaint that is dismissed;

(4) ensure that the person who filed the complaint has the opportunity to explain the allegations made in the complaint; and

(5) prescribe guidelines concerning the categories of complaints that require the use of a private investigator and the procedures for the board to obtain the services of a private investigator.