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2021 Texas Statutes
Insurance Code
Title 5 - Protection of Consumer Interests
Subtitle B - Consumer Service Provisions
Chapter 521 - Consumer Information and Complaints
Subchapter C. Health Maintenance Organization or Insurer Toll-Free Number for Information and Complaints
Section 521.102. Health Maintenance Organization or Insurer Toll-Free Number for Information and Complaints
Universal Citation: TX Ins Code § 521.102 (2021)
Sec. 521.102. HEALTH MAINTENANCE ORGANIZATION OR INSURER TOLL-FREE NUMBER FOR INFORMATION AND COMPLAINTS. A health maintenance organization or insurer shall maintain a toll-free telephone number to:
(1) provide information concerning evidences of coverage or policies issued by the health maintenance organization or insurer; and
(2) receive complaints from enrollees or policyholders.
Added by Acts 2003, 78th Leg., ch. 1274, Sec. 2, eff. April 1, 2005.
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