2005 Texas Property Code CHAPTER 409. PUBLIC INTEREST INFORMATION AND COMPLAINT PROCEDURES

PROPERTY CODE

CHAPTER 409. PUBLIC INTEREST INFORMATION AND COMPLAINT PROCEDURES


	§ 409.001. PUBLIC INTEREST INFORMATION.  (a) The 
commission shall prepare information of public interest describing 
the functions of the commission, the provisions of the limited 
statutory warranty and building and performance standards, the 
state-sponsored inspection and dispute resolution process, and the 
procedures by which complaints or requests are filed with and 
resolved by the commission.
	(b)  The commission shall make the information available to 
the public and appropriate state agencies and shall post the 
information on the commission's website.
	(c)  Within 30 days of the receipt by the commission of the 
registration required by Section 426.003, the commission shall mail 
a copy of the information of public interest described in 
Subsection (a) to the owner of the home as described in the 
registration.

Added by Acts 2003, 78th Leg., ch. 458, § 1.01, eff. Sept. 1, 
2003.      


	§ 409.002. PUBLIC PARTICIPATION.  The commission shall 
develop and implement policies that provide the public with a 
reasonable opportunity to appear before the commission and to speak 
on any issue under the jurisdiction of the commission.

Added by Acts 2003, 78th Leg., ch. 458, § 1.01, eff. Sept. 1, 
2003.      


	§ 409.003. RECORDS OF COMPLAINTS.  (a) The commission 
shall maintain a file on each written complaint filed with the 
commission.
	(b)  The commission shall provide to the person filing the 
complaint and to each person who is a subject of the complaint a 
copy of the commission's policies and procedures relating to 
complaint investigation and resolution.
	(c)  The commission, at least quarterly until final 
disposition of the complaint, shall notify the person filing the 
complaint and each person who is a subject of the complaint of the 
status of the investigation.

Added by Acts 2003, 78th Leg., ch. 458, § 1.01, eff. Sept. 1, 
2003.