2019 Tennessee Code
Title 63 - Professions of the Healing Arts
Chapter 28 - Clinical Perfusionist Licensure Act
§ 63-28-115. Complaints.
(a) The committee shall keep an information file about each complaint filed with the committee. The committee's information file shall be kept current and contain a record for each complaint of:
(1) All persons contacted in relation to the complaint;
(2) A summary of findings made at each step of the complaint process;
(3) An explanation of the legal basis and reason for a complaint that is dismissed; and
(4) Other relevant information.
(b) If a written complaint is filed with the committee that the committee has authority to resolve, the committee at least as frequently as quarterly and until final disposition of the complaint shall notify the parties to the complaint of the status of the complaint unless the notice would jeopardize an ongoing investigation.
(c) The committee shall develop a form to standardize information concerning complaints made to the committee. The committee shall prescribe information to be provided to a person when the person files a complaint with the committee.
(d) The committee shall provide reasonable assistance to a person who wishes to file a complaint with the committee.
