2019 Tennessee Code
Title 56 - Insurance
Chapter 57 - Volunteer Rx
§ 56-57-104. Information required to be provided members.
(a) Each prescription drug discount card, or any materials distributed on behalf of any prescription drug discount plan covered under this chapter, shall expressly provide, in bold and reasonably prominent type, that the card or plan does not constitute health insurance. The card or distributed materials must also contain a toll-free number for customer service, and provide the operator's corporate name and a website address, if applicable.
(b) The operator must provide each prospective member, prior to becoming a member, with a complete description of the fees that a member of the plan could be assessed, including any upfront fees or membership fees associated with the plan, along with the estimated average savings typically associated with the plan's general terms and conditions.
(c) An operator must provide each member with:
(1) A network directory of participating pharmacies, which shall be updated annually, or access to the information online or by a toll-free number;
(2) A list of the prescription drugs covered by the card or plan, which shall be updated annually, or access to the information online, by a toll-free number, or by way of a notation that the plan is an open formulary; and
(3) A toll-free number for customer service.
