There is a newer version of the Tennessee Code
2010 Tennessee Code
Title 47 - Commercial Instruments And Transactions
Chapter 18 - Consumer Protection
Part 55 - Uniform Debt-Management Services Act [Effective July 1, 2010]
47-18-5516 - Customer service. [Effective July 1, 2010.]
47-18-5516. Customer service. [Effective July 1, 2010.]
A provider that is required to be registered under this part shall maintain a toll-free communication system, staffed at a level that reasonably permits an individual to speak to a certified counselor, certified debt specialist or customer-service representative, as appropriate, during ordinary business hours.
[Acts 2009, ch. 469, § 1.]
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