There is a newer version of the Rhode Island General Laws
2013 Rhode Island General Laws
Title 19 - Financial institutions
Chapter 19-14.8 - Uniform Debt-Management Services Act
Section 19-14.8-16 - Customer service.
RI Gen L § 19-14.8-16 (2013) What's This?
§ 19-14.8-16 Customer service. – A provider that is required to be registered under this chapter shall maintain a toll-free communication system, staffed at a level that reasonably permits an individual to speak to a certified counselor or customer-service representative, as appropriate, during ordinary business hours.
History of Section.
(P.L. 2006, ch. 243, § 3; P.L. 2006, ch. 291, § 3.)
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