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2005 Rhode Island Code - § 39-4-10 — Orders as to unreasonable practices or inadequate services.
If, upon a hearing and investigation had under the provisions of this chapter,
the division of public utilities and carriers shall find that any regulation,
measurement, practice, act, or service or any public utility is unjust,
unreasonable, insufficient, preferential, unjustly discriminatory, or otherwise
in violation of any of the provisions of chapters 1 – 5 of this title, or
that any service of any such public utility is inadequate or that any service
which can be reasonably demanded cannot be obtained, the division shall have
power to substitute therefor such other regulations, measurements, practices,
service, or acts, and to make such order respecting, and such changes in the
regulations, measurements, practices, service, or acts, as shall be just and
reasonable, and the power to order refunds as provided for in § 39-3-13.1.
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