2019 Oregon Revised Statutes
Volume : 16 - Trade Practices, Labor and Employment
Chapter 646A - Trade Regulation
Section 646A.434 - Sale of vehicle protection product; conditions and requirements.
(1) A person may not offer for sale or sell a vehicle protection product that includes a vehicle protection product warranty unless, at the time of the sale, the seller or a warrantor provides to the consumer:
(a) A copy of the vehicle protection product warranty for the vehicle protection product; or
(b) A receipt for, or other written evidence of, the consumer’s purchase of the vehicle protection product.
(2) A warrantor who complies with subsection (1)(b) of this section shall provide to the consumer a copy of the vehicle protection product warranty within 30 days after the date of purchase.
(3) The vehicle protection product warranty must:
(a) Be written and printed or typed;
(b) List, either preprinted on the warranty document or, if negotiated at the time of sale, in an addition to the warranty document, the purchase price and terms of sale for the vehicle protection product;
(c) List the name, address, phone number and other available contact information for the warrantor;
(d) List, either preprinted on the warranty document or in an addition to the warranty document at the time of sale, the name of and contact information for the administrator for the vehicle protection product warranty, if any, the name of the seller and the name of the consumer, if the consumer has provided the consumer’s name to the warrantor;
(e) Specify the nature or contents of the vehicle protection product or the services included with the product and any limitations, exceptions or exclusions;
(f) Describe the procedure for making a claim under the warranty and provide an address and telephone number for submitting claims;
(g) Specify any restrictions governing the transferability or cancellation of the vehicle protection product warranty;
(h) Disclose the items for which the warrantor will pay incidental expenses, along with any formula the warrantor uses to calculate the expenses, or provide for a fixed sum for payment of incidental expenses;
(i) State the consumer’s duties, including any duty to protect against further damage to the vehicle and any requirement to follow the warranty’s instructions;
(j) State that a reimbursement insurance policy guarantees the obligations to the consumer set forth in the warranty;
(k) List the name and address and other available contact information for the reimbursement insurer and state that if the warrantor does not provide a covered service within 60 days after the date the consumer provides proof of loss or damage, the consumer may apply directly to the reimbursement insurer for reimbursement;
(L) List the name, mailing address and telephone number for the Department of Consumer and Business Services and state that the consumer may address unresolved complaints concerning a warrantor or questions concerning the regulation of a warrantor to the department; and
(m) State that the vehicle protection product warranty is a product warranty and not insurance. [2007 c.685 §3]
