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2017 Oregon Revised Statutes
Volume : 14 - Trade Practices, Labor and Employment
Chapter 646A - Trade Regulation
Section 646A.316 - Warranty claims; payment; time for completion.
Universal Citation: OR Rev Stat § 646A.316 (2017)
Unless otherwise agreed:
(1) On a warranty claim, a supplier shall provide reasonable compensation for the retailer’s costs, including but not limited to:
(a) Diagnostic services;
(b) Repair services;
(c) Repair parts; and
(d) Labor.
(2) For labor on warranty service, a supplier may not pay a retailer an hourly rate that is less than the rate that the retailer charges for nonwarranty service.
(3) For repair parts on warranty service, a supplier may not pay a retailer less than the amount that the retailer paid for the parts plus a reasonable allowance for the shipping and handling of the parts.
(4) A supplier must allow a reasonable time for a retailer to complete warranty service. [Formerly 646.453; 2009 c.11 §82]
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