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2021 Ohio Revised Code
Title 49 | Public Utilities
Chapter 4911 | Consumers' Counsel
Section 4911.021 | Customer Telephone Complaints.
Universal Citation: Ohio Rev Code § 4911.021 (2021)
Effective: September 29, 2017
Latest Legislation: House Bill 49 - 132nd General Assembly
The consumers' counsel shall not operate a telephone call center for consumer complaints. However, for any calls received by the consumers' counsel concerning consumer complaints, the consumers' counsel may assist consumers with their complaints or forward the calls to the public utilities commission's call center.
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