There Is a Newer Version of the Ohio Revised Code
  1. 2025 Ohio Rev. Code
  2. 2024 Ohio Rev. Code
  3. 2023 Ohio Rev. Code
  4. 2011 Ohio Rev. Code (here)
  5. View All Versions
View Our Newest Version Here

2011 Ohio Revised Code
Title [49] XLIX PUBLIC UTILITIES
Chapter 4927: TELECOMMUNICATIONS - ALTERNATIVE REGULATION
4927.17 Notice of rates, terms or conditions of service; contact information to be provided on bills and notices.

Universal Citation:
OH Rev Code § 4927.17
Learn more This media-neutral citation is based on the American Association of Law Libraries Universal Citation Guide and is not necessarily the official citation.

(A) Except as provided in sections 4927.07 and 4927.12 of the Revised Code , a telephone company shall provide at least fifteen days’ advance notice to its affected customers of any material change in the rates, terms, and conditions of a service and any change in the company’s operations that are not transparent to customers and may impact service.

(B) A telephone company shall inform its customers of the commission’s toll-free number and e-mail address on all bills and disconnection notices and any residential customers of the office of the consumers’ counsel’s toll-free number and e-mail address on all residential bills and disconnection notices.

Amended by 129th General Assembly File No. 28, HB 153, § 101.01, eff. 9/29/2011.

Added by 128th General Assembly File No. 43, SB 162, § 1, eff. 9/13/2010.

Disclaimer: These codes may not be the most recent version. Ohio may have more current or accurate information. We make no warranties or guarantees about the accuracy, completeness, or adequacy of the information contained on this site or the information linked to on the state site. Please check official sources.