2020 New York Laws
CNT - County
Article 6-A - Local Enhanced Wireless 911 Program
328 - Powers and Duties of the Board.

§  328.  Powers and duties of the board. 1. The board shall serve as a
resource center for the gathering and dissemination of  information  and
provide other assistance relating to 911 services and technologies.
  2.  The  board  shall monitor and periodically review the provision of
911 services  throughout  the  state,  including  but  not  limited  to,
conformance with applicable standards.
  3.  The  board  shall  assist  municipalities  in  developing plans to
establish and implement enhanced 911 services utilizing state-of-the-art
technologies and management systems.
  4. (a) The board shall promulgate minimum standards for the  operation
of  public  safety  answering  points,  which  shall include, but not be
limited  to,  minimum   staffing   requirements,   minimum   educational
qualifications for 911 call-takers and dispatchers, and minimum training
requirements  for  911  call-takers and dispatchers, but which shall not
include those standards required by paragraph (b) of  this  subdivision.
In  promulgating such standards, the board shall examine national models
of best practice. Such standards shall  be  promulgated  no  later  than
October first, two thousand three.
  (b)   In  addition,  the  board  shall  promulgate  minimum  standards
regarding direct dispatch of all emergency services  and  jurisdictional
protocols.    Such  standards  shall  be promulgated no later than April
first, two thousand three.
  5. The board  shall  adopt  standards  governing  reasonable  eligible
wireless  911 service costs for expedited deployment funding of enhanced
wireless  911  service,  repayment  provisions,  and  the  criteria  for
approval   of   priority  enhanced  wireless  911  plans  for  expedited
deployment funding. Standards for  expedited  deployment  funding  shall
consider  whether  the  projected costs are reasonably necessary for the
provision of enhanced wireless 911  service  and  whether  the  priority
enhanced wireless plan conforms to the FCC order.
  6.  The board shall review the certification and information submitted
by a local public safety answering point, local governmental  entity  or
the  division  of  state  police  to  ensure the public safety answering
points are in compliance with the applicable standards  that  the  board
has  promulgated pursuant to subdivision four of this section. Where the
board determines that a local or state public safety answering point  is
not  in compliance with the applicable standards promulgated pursuant to
subdivision four of this section, the board shall follow the  procedures
outlined in section three hundred twenty-nine of this article.
  7.  The  board  shall  develop  procedures  for  a local government to
terminate the routing of wireless 911 service calls to  a  local  public
safety answering point for such local government.
  8.  The  board  shall  develop  and  implement an educational plan for
informing the public about the enhanced wireless 911 service in New York
state. This plan shall include, but not be limited to, an explanation of
the  enhanced  wireless  911  system  and  a  progress  report  on   the
county-by-county   implementation   of   the   statewide   system.  This
information shall be  provided  via  electronic,  paper  and  telephonic
means.  Access  to  such  information shall be made available for remote
computer users through the internet or via  telephone  calls  through  a
toll-free  hotline number. This plan shall be updated as new information
becomes available to the board not less than four times per year.
  9. The board shall  issue  an  annual  report  to  the  governor,  the
temporary  president  of  the senate, the minority leader of the senate,
the speaker of the assembly, and the minority leader of the assembly, on
or before March first of each year, regarding the board's activities  in
the  previous calendar year, including but not limited to, the status of
911 services across the state, including  the  extent  to  which  public

safety  answering  points  across  the  state  are  equipped  to receive
enhanced wireless 911 calls, the allocation  of  moneys  from  the  fund
including  allocations  made and not disbursed, and the disbursements of
moneys from the fund.
  10.  a.  The  New York state interoperable and emergency communication
board shall make recommendations to the commissioner of the division  of
homeland  security  and  emergency services on the expenditure of grants
and other  funding  programs  related  to  interoperable  and  emergency
communications. In carrying out this responsibility, and consistent with
the mission of the division of homeland security and emergency services,
the   board  will  make  recommendations  related  to  the  development,
coordination and implementation of policies, plans, standards,  programs
and  services  related  to  interoperable  and emergency communications,
including but not limited to ensuring compliance with  federal  mandates
for  interoperable  communications  and  compatibility with the National
Incident Management System.
  b. The board, in fulfilling  its  role  to  provide  ongoing  guidance
regarding  policies,  plans, standards, programs and services related to
interoperable and emergency communications, shall:
  (1) establish structures  and  guidelines  to  maintain  interoperable
communications planning and coordination at the statewide level;
  (2)  establish,  promulgate  and revise standards for the operation of
public safety answering points; and
  (3) establish guidelines regarding the creation  of  regionally  based
radio   communications   systems  compatible  with  the  structures  and
guidelines created under subparagraph one of  this  paragraph  and  with
federal mandates and best practices.