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2017 New York Laws
WKC - Workers' Compensation
Article 2 - Compensation
13-H - Ombudsman for Injured Workers.

Universal Citation: NY Work Comp L § 13-H (2017)
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  13-h. Ombudsman for injured workers. 1. The office of ombudsman for
  injured workers is created within the workers' compensation  board.  The
  ombudsman shall report directly to the chair. The ombudsman shall act as
  an  advocate  for  injured  workers  by  accepting complaints concerning
  matters  related  to  workers'  compensation,  investigating  them   and
  attempting to resolve them. The ombudsman shall also provide information
  to  injured  workers  to  enable  them  to  protect  their rights in the
  workers' compensation system.

2. The office of ombudsman for small business is  created  within  the
  workers'  compensation board. The ombudsman shall report directly to the
  chair. The ombudsman shall provide information and assistance  to  small
  businesses  with  regard  to  workers'  compensation insurance and claim
  processing matters.

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